Caffè Nero in Chiltern

Service is slow but atmosphere is nice and quality of drinks is good.

Great coffee and croissant but this cafe is so dirty! … floors, tables, loos. Management must get a grip!

A warm welcome atmosphere and greeted by friendly staff every time!

It was great in Nero's cafe very friendly

The cream in the bun is soft and airy. The bread is a bit tough tho it requires improvement. Tables could use a wipe. Friendly staff!!

Well situated, great coffee and quite busy for a Monday morning 🌄

New manager has lifted this coffee shop well dome

The staff are quite friendly and cheerful these days - and they were not always - and the coffee is nice even though all these coffee places are pretty expensive in my opinion. I haven't tried the food. The state of the place is sorely in need of a complete refurb though. The staff keep it clean, but it's been the same interior for a good twenty years and it really shows. The atmosphere is relaxed, but it could be a lot better if the interior felt a little less exhausted and was made a bit more cosy with some soft furnishings to absorb some of the sound. Update. They got a new shop sign. Yay.

Nice coffe and quiet upstairs for a chance to catch up with an old frend.

Large Cafe on 2 floors with good views of Chesham Town centre. A few outside seats & tables. Dog friendly & good place to sit back for a while. Decent coffees & teas & cakes & pastries.

Two lads seeing late in the day on Saturday 1st of June couldn't have been more helpful or welcoming. Most impressed

Once again! the dish washer has broken down and so coffee in paper cups & still at exorbitant prices. Surely there should be a discount for this bad service .

Food selection was good and this is a particularly nice Cafe Nero with the atmosphere maybe of an independent coffee shop rather than a chain .

New trainee barisra knows whats up

Good quality coffee, service quite friendly and quick, warm inside Needs a re-decorating internally, showing signs of wear , Outside Nerro sign being currently re-vamped, recently, newly designed Nerro signage Around about 4 months I visited Nerros in Chesham and mentioned to Ollie that the pouring cream was past its date and Ollie was grateful and issued me a fresh coffee ☕️ which I was much appreciated by ,Thank you Ollie for your offer and thought Popular coffee ☕️ barista Enjoyed both choices of a Winter blend and Colombian coffee offered at Nerros along with information I can learn about

Nice friendly staff and warm atmosphere.

I am now loving this cafe as my favourite in chesham but the toilet is terrible and smells worse than the one in the park. I wish they would get a crime scene type cleaner to reset it so it can be kept clean because it needs serious attention as the cleaning rota is always filled in.

Nice coffee, friendly atmosphere

Nero in Chesham is situated 1 minute from the Bus stop and 5 minutes from the Train Station. In a pedestrianised area. Café Nero allows Dogs On Leads in the premises. A light, airy Coffee Shop with additional upstairs seating. It does get very busy at midday. Seasonal Drinks and Tea are available.Hot and Iced Drinks are served all day until they close at 6-00 o'clock.

Had great customer service here today and a very nice mocha. Upstairs felt a bit scruffy with tables not cleared - and it wasn't particularly busy.

I visited during a business trip which I've done a number of times. The dark haired older lady (possibly in charge?) was rather rude, no greeting or smile. There were two people in front of me & whilst waiting I looked on my phone for the Nero App. She glared at me! Turned her back whilst speaking then tutted when I didn't answer. As I was paying a lady came to the counter & she (staff member) was all smiles & asking if she'dike her usual coffee. I said "wow, I didn't even get a hello". I was ignored. I must point out the two younger staff on today were excellent - I wish I had been served by them. I guess the moral of the visit is unless you live in Chesham, you aren't welcome.

Cafe Nero in Chesham is a gem of a cafe that offers a delightful experience with its perfect blend of excellent service and a range of seating options to cater to diverse preferences. During my recent visit, I was thoroughly impressed by several aspects of this establishment. First and foremost, Cafe Nero excels in the service department. The staff was not only friendly but also remarkably attentive and efficient when it came to taking and delivering orders. Their warm and welcoming approach added a layer of enjoyment to the overall cafe experience. One standout feature of this cafe is the availability of both upstairs and outside seating. This flexibility ensures that patrons can choose their preferred ambiance. Whether you're in the mood for some fresh air and people-watching outdoors or seeking a quieter, more relaxed atmosphere upstairs, Cafe Nero has you covered. The upstairs seating area, in particular, is conducive to those looking for a peaceful space to work, read, or engage in conversation without the hustle and bustle of the main floor. Additionally, Cafe Nero is not just about great coffee and seating options. It's also about convenience. The cafe has bathrooms on both floors, making it incredibly convenient for guests. You won't need to navigate through a crowded cafe to access the facilities. But that's not all; this cafe has yet another charming feature – it's dog-friendly! During my visit, I had the pleasure of seeing two adorable dogs happily enjoying their time with their owners at the cafe. This pet-friendly policy adds an extra layer of warmth and inclusivity to the cafe's atmosphere. For dog owners, this is a fantastic bonus, as it means you can bring your furry friend along while you savor your coffee or treat. It's heartening to see businesses that welcome pets, as it makes outings even more enjoyable for pet owners and their four-legged companions. In summary, Cafe Nero in Chesham has successfully created a welcoming and accommodating space for its customers. Whether you're looking for a quick coffee, a cozy spot to read, or a place to work, this cafe has you covered. With excellent service, a variety of seating options, convenience in the form of bathrooms on both floors, and a warm embrace of pets, it's a standout choice for both locals and visitors. I highly recommend giving it a try, whether you're accompanied by a laptop, a good book, or a furry friend!

I very rarely visit this cafe as I prefer other coffee outlets. I did get quite addicted to a mint flavored milk drink which I got from here, some time ago. This place can get a little crowded at times. Recently I have a Cortado, which was pretty good. I do like the idea of having outdoor seating, that's a nice touch on a nice day.

Regular visitor here. Always well stocked with sandwiches and sweet treats. Excellent, friendly staff. Lovely big window to watch the world go by through. Massive quiet upstairs area to find seating also. Big plus being dog friendly which the local Costa isn’t. The shop fixtures and fittings could do with a little TLC but otherwise wonderful.

Spacious upstairs which is good place to have quiet meeting with someone

Nice friendly staff. The building kind of lacks atmosphere though.

Did not know about a range of advertised discounts

Popped in for a lunchtime snack and partook of the offered El Salvador single origin coffee, which was great. Laid back relaxed atmosphere with great service from the team.

Caffè Nero is right in the centre of the town and good place to meet. Sitting area ground floor and first floor. Nice coffee .

Coffee nice and staff friendly enough but quite a dirty store which is a shame

A busy Sunday, and only one staff serving. She was doing a great job handling a long queue on her own.

Bad service no caramel added to much caffeine

The place looks in need of a lick of paint, it all looks a little tired. The two guys serving need to engage more with guests. Coffee was okay

The young man who served me was but a learner, however his customer service and coffee preparation skills were excellent.

Located round the corner from the car park in the town centre. Nice latte although they only had takeaway cups. Lots of tables and chairs, some outside too.

rude customer service staff tall blonde guy.....

Always a pleasure to spend time here over a coffee with friends or alone. Well placed to watch the world go by.

Toilet a super dirty no toilet paper , all tables a sticky not been clean 🤮

Loved the Black Forest Hot Chocolate !

Love Cafe nero in chesham bucks, go in near every day but very tatty, needs updating. Outside too, scruffy. The staffing is just ridiculous, needs a new manager to sort it all out. The good, staff keep leaving. They are being treated badly.

Inattentive grumpy staff. Slow service. May be you must have blue or hazel eyes to get friendly service.

Quick strait forward service here, usual Nero fare. 7-6-22 Still the quick efficient service, well done Caffè Nero. Aug.22, still a slick fast delivery over the counter, well done

Looking a bit tired too be honest. Almost empty but seats covered in crumbs etc. Staff pleasant as ever.

Bit of a wait as usual but not to long. The food (a pasty and beef slice) was warm not hot(it is cold quite often) never many whole pieces of meat in them tends to be mince in gravy, but for the price you can't really complain. Coffee good, Belgium bun tasty and good value (especially two in a packet).

Good coffee and service. Sit upstairs that is bit more homely. Meet a friend nice morning. ☺

Staff nice but Im always dubious of hygiene when the toilet is just always dirty and not cleaned regularly. It's really awful.

Pleasant unhurried atmosphere. Friendly staff with some eccentricities. Clean, comfortable place to watch the world (Chesham) go by.

Great friendly staff and fabulous coffee ☕️

Nice coffee, a bit understaffed as training going on which affected a few things but trainee barista very polite

I was visiting Chesham to get my bass trombone serviced. While waiting I enjoyed a cappuccino and a hot chocolate at the Cafe Nero. Both drinks were nice and the staff were also helpful taking my drinks to one of the tables. The cafe has an accessible toilet:).

Expensive place . Comfortable with an upstairs area used by mostly ipad people. Can't understand the prices . Why so expensive for coffee and croissants.

Coffee not hit just warm and over priced

After years of loyal patronage, my 81 year old Mother was treated disrespectfully by a male staff member last week. Who was rude & overly aggressive in response to a simple question about bringing your own cup.

Friendly staff, coffee chain, good coffee.

nice location in Chesham, great service

Excellent staff and good coffee.

Good drinks though milkshakes could be cheaper.

Very good service and good spacing with the tables!

Sat outside in a sunny 🌞 weather, good 4 a change being out & about sipping Nero cappuccino

Da am vizitat ieri si a fost o service ireprosabila.

Great measures in place for social distancing and coffee was tasty and hot

They refuse to make their toilets open to the public, even if you're bursting to go, they will not be charitable enough to let you use their toilet. Other places like Costa allow people to use their toilets, which just shows the people working here have absolutely no excuse to make their toilets closed, and it also shows they have no respect for their customers. Never coming to this place again.

It’s a coffee place, good service

Nice coffee at least they were open :) hazelnut cappuccino was good and no one said anything about me not wearing a mask :)

Wonderful coffee and friendly staff.

Very helpful staff lovelyvtreat the gingerbread syrup

From time to time i visit Chesam and i love the coffee that they have but i had a bad experience with one bartender and i didn’t like her attitude at all and the way that treats her colleagues she was so demanding and acted like her colleagues were so under her level i am so sorry that they were treated in that way and by the way she is some sort of manager , the head manager should have someone else instead of her that can show some humanity and companionship. i cannot imagine working there with her because she is so rude.

On a corner by the pedestrianised shopping street, there is a small outdoor seating area with little brick planters, bins and public benches between the cafe and the road. Single bike stand nearby. Inside is spacious with a range of seating options.There is hand sanitiser by the doors and by the counter. Very clean and with everyone wearing masks. I enjoyed my sandwich and hot chocolate standing comfortably outside as we were in a small mixed group stopping off on an early Sunday cycle into the Chilterns.

Very friendly staff and service

Nice staff (especially the Portuguese girl lol)

Good coffee, decent price, lovely staff. What a nice day out in Chesham that was.

Very nice coffee shop with good central location with interesting people watching views. Fine coffee and 2nd best blueberry muffins after Waitrose own.

Excellent service and location!

Quick service and great coffee as always

Not the same without the tables but doing their best

IESTE o servire ireproșabilă. Si angajați sant foarte amabili.

Good place for coffee and friendly staff

Nice and quiet, friendly staff and loads of seating, good coffee too, arguably better than Costa and Starbucks

Friendly team, with a space that offers up a lovely view of downtown Chesham's hustle and semi-bustle. Food is standard Nero fare (ie delicious snacks and coffees), that said the location is in need of refurbishment (as of early 2020).

Always great coffee and speedy and gòod service

A very good small community theatre. The pantomime Peter Pan was excellent.

Alright. Space for buggies. Dirty toilet.

Very quite and good friendly staff

U can only use the disabled toilet after 3pm, the toilet smells of strong urine, the room is filthy and needs a deep clean, the floor is always wet around the back of the loo! Urine splashes on the toilet seat even after the male staff member came out after cleaning it! Disgusting!

Tasty decaf (compared to competition) & friendly staff make this a good place to go

Friendly staff and a great cup of coffee...

Pleasant, efficient staff, great coffee!!

It's ok for disabled people can get a bit cramped when there are pushchairs there

Really friendly staff and great drinks. Loads of space to sit with more space upstairs. Upstairs is great for revising/doing work

Great location and great coffee loads of seating in s big open space love it.

Good coffee and snack, enjoyed it l.

Late afternoon stop in Chesham. Great coffee and still plenty of pastries available. Good choice of seating inside and out.

I live it in there. The staff are fabulous and service fantastic

Alright but outside needs to be kept cleaner.

Good coffee and cake, bit pricey compared to some independent places, but accommodating when quite a few of us turned up at once.

A bit noisy and a few too many dogs for my liking but staff and location great

Friendly staff, nice place to sit in the sun and people watch.

They gave my daughter gone off cream on her hot chocolate. When I returned it, they took a while to return wuth another, which also tasted off. I returned this one too and she argued with me and eventually gave me another without cream. Won't be back

Walked out in disgust at the price of their coffee and size of their cup. No no no a man has got a limit.

I love the bannana caremal frape and i would reccomend it if you have namever been there before