Costa Coffee in Wakefield

The order was over an hour late then never arrived!

Great place to relax have a coffee

Overall good place to have a coffee. Atmosphere not great.,staff seem uninterested and had to go get my sandwich from the shelf so they could warm it up. Stated it was only latte as part of the breakfast meal and you did not have a choice of what coffee you wanted.

Sloppy rushed service to receive luke warm coffee 🤨

Friendly staff. The service was. quick and efficient. Ambient atmosphere mix of people chatting and working.

half of my order is missing, not happy

Just sat in Costa coffee..will be my last time..I came in with my two year old grandson..he wanted a bun so I left our toast and coffee on the table whilst I went to the counter. We were a few minutes.i picked my time whilst no one was being served..no real apology..given a takeaway coffee to compensate..I hate drinking out of paper cups..no toast was replaced..

My usual coffee shop great place

All I cam say for a kind of large store the service is very slow with 2 people at a time 1 serving customers 1 making drinks. There's 2 tills ple ty of more space for more staff to speed up service

Driver delivered to wrong address then rang me shouting at me when he didn’t check delivery address I never received my food

Ordered brie and cranberry toastie and it arrived with bacon (i.e not vegetarian) and the coffee had been spilled over the order so cup was half empty and other food soggy.

Ben & the rest of the staff were lovely

I've never been served so slowly, it was absolutely ridiculous, I almost gave up,I queued for 20 mins

Staff run off their feet they never stop, but are always polite and have a smile for the customer.

Not happy with takeaway cups being used for sit in customers they say dishwasher broke but funny that's exactly what they say at the Snowshill branch and there's has been broke for over 4 weeks now personally I think it's a cost saving excersise as the takeaway cups don't hold half as much as the crockery but they charge just the same might try starbucks

The staff are lovely and helpful, foods a bit bland (I had a coffee and a toastie) so probably wouldn’t purchase again. Took around 15 mins for staff to clear table near me however they did look short staffed. If your a fan of a more ‘book reading’ style of coffee shop then this is your spot, just not my kind of place.

Does exactly what it says on the cup, Great coffee, nice place, wonderful staff

Service so slow waiting 15 minutes to order a drink would not recommend if your in any kind of rush!!!

Forgot our drinks!! Had to ring up!

The food was excellent. However I didn’t like the atmosphere and one the staff seemed a little bit tired FOOD I RECCOMEND - mini shortbread biscuits Cappacino coffee

Food expensive slice of lemon drizzle nearly £3 😱

Always a lovely cup of coffee and a nice relaxing time with a lovely atmosphere. Strongly recommend 👌.

Very disappointing no atmosphere slow service.the food I had was not hot enough all in all not a good experience

Three times I have got a sailed caramel frappe with cream & I love them but they have not had any sprinkles.

It's ok here just starting to get a bit tired needs a good clean of furniture etc. Drinks are good as always though can't complain about the yummy drinks

Ordered 2 large lattes and one came with one missing ingredient… the coffee… it was warm caramel milk

Been here today nearly all customers were complaining of being charged for things they didn’t get I was asked if wanted cream and marshmallows on my drink I said no so didn’t get them but was charged for them anyway

First time in this Costa, will call again staff friendly coffee good.

Great coffee, great service, welcoming ambience

Some of the tables were not wiped down staff not very sociable after saying thank you still no response.

Tables needed cleaning and floor

Decent coffee, food of good quality, but not very well presented and stored. They sell tasty cakes and sweet tray bakes, but don't expect any decent French pastries as you would find at Caffé Nero. As with all Costas, service is strangely slow compared to their chief competition, but the staff were nice, with one offering to bring my order to my table (I use a walking stick because my legs can suddenly give way). Seating isn't too cramped, but the café could do with a little more acoustic dampening. The tables are clean, but the soft fabrics on the chairs and sofas are horribly dirty and really could do with a specialist cleaning. The whole shop is under the loose roof of the shopping center, so whilst it can still be chilly and breezy outside, you are, at least, protected from the rain if you choose to sit at one of the outdoor tables.

The only Costa in Wakefield worth visiting!

Nice and friendly staff, get busy

Love Costa Coffee. Lovely staff.

Love coming here especially with my children at Christmas time so friendly, and cozy, staff are brilliant kind well mannered, polite and makes our Christmas shopping special. Wide arrange of drinks both hot and cold and hot chocolates are to die for, out of this world, by my children. Food highly recommended especially if you need gluten free mince pies so tasty. Down stair toilet and all on one floor giving it 10 out of 10.

Hot chocolate not hot enough !!!

Coffee was good, the atmosphere was okay but lots of tables with dirty mugs and stuff piled up.

Brilliant place staff are wonderful

Don't go today just waited 15 minutes and still not served four people in front of us... service and attitude abysmal. Will never come again

Placed order at drive thru but it wasn't even prepared til I got to the collection window though there were two vehicles before me

Only nipped in for the Toblerone hot chocolate after a long day of shopping. Quick and easy service! Clean and refreshing environment! Lots to offer the customers. Got a seat right away after ordering. The hot chocolates were made instantly and looked absolutely fantastic. Was given a little Toblerone to go with the drink and a little spoon for the cream. Tasted absolutely delicious all the way to the bottom. It was a well deserved Christmas treat and I would definitely recommend trying it.

Well, been in loads of these. What can I say ? It's consistently COSTA for me personally.

Excellent customer service and beautiful Cappuccino coffee with chocolate sprinkles. Staff polite and efficient.all in all fully satisfied with Costa.keep up the good work!

Great coffee. Shame about the brie and cranberry toastie. Definitely underwhelmed by it🙄

I have never been in this one before there were very helpful and coffee was nice

Super fast delivery. Order was correct. All good

Best breakfast bacon butties on the planet. You have got to try them. Gregg's are sh#te compared to this! Not in the same league 😁😁 Sep 2022. Bacon butties are now not so good as before. They run out of toast all the time as well. Just annoying. Music is far too loud for a conversation on the phone as well so all our business meetings and briefings are held at other coffee shops. ☹️

You can't go wrong with a good cappuccino and an outside spacious area to drink it in.

Terrible service. Waited 20 minutes for a toast and butter. When I approached the waitress Bernie (?) for the toast she was busy clearing tables and only then she decided to make the toast! No serviettes provided and no apology!! Never again at this Costa.

For me, the best coffee place on town.

Is what it is, coffee place. Although the English breakfast tea I had was very nice and well presented.

Coffee very good, but why does it take so long to be served, somehow the process needs speeding up.

Excellent black Americano and hot chocolate with toast at a good price.Staff extremely helpful and polite and deliver to my table to save my old legs!

Great coffee and a reasonable assortment of sandwiches and cakes etc. But the staff although friendly enough are very slow.

Friendly staff and great coffee..

Cannot believe the change in this branch . It is so clean staff very pleasant.=very happy experience

Coffee good and pastry offering as you would expect. The downside is the infrastructure which is tired and needs freshening. Furniture is particularly worn and used. Needs renewing soonest.

Been here a few times coffee is always luke warm, coffee needs to be hot, not a good thing for a place like this,

Absolutely love it, they make the best hot chocolate cream and marshmallow for me and the husband has his coffee and fantastic staff love it totally addicted to Costa

Kids like the Mini Mocca. 60p Treat.

Very nice lunch, quick service.

Luke warm hot chocolate and barely skimmed tuna panini

Very expensive for small coffee and a almond slice

Nice clean place and nice coffee but the only problem is the staff about 17 to 18 year old and they're really slow at work and so you waiting 2 minutes for a coffee and if it's busy you waiting 20-minutes in line for a coffee so only go when it's not busy

Always good service and the staff always have a smile on their faces. Always a pleasure to have a drink with friends at Costa, good team working to provide a good service each and every day.

Coffee like always good. Very popular place for luch. It's always clean and welcoming. Just one thing - no napkins available, you've got to ask at the counter which is always busy so takes a while to get some.

I enjoyed my lunch and would come again. I don't mind spending a few quid.

The layout, especially around the counter, doesn't lend itself to waiting for your order. This is even worse when it's busy, but then again this is the sake with pretty much every Costa I know. Still, the coffee was good, some nice latte art, and the cakes were very nice.

Very friendly staff and didn't have to wait long for service

Tea was hot and sausage roll was nice

Always a well made coffee with lovely staff :-)

Like the large coffee option. Had seating available for a change.

Nice location, plenty of seating and a nice place to take a break and have a drink.

Just the usual Costa, always do great cakes. Staff are friendly enough

Recently revamped (not before time!), but even noisier coffee machine. Decent coffee though at the time of my visit.

Have never been to Costa fortune, only walked past.

It was understaffed & meant that there was no-one to tidy the tables or sanitizer between customers. Not good in the current circumstances but not the fault of the overworked staff. Come on management, get a grip & sort the rota.

Service very slow toasted sandwich was cold by time coffee/tea was ready. Not very busy so no excuse batista didn't seem very organised !

They appeared to want to rush the queue. Had our hot sandwiches ready before the tea and coffee. They were cooling before we even sat down. Whilst making a flat white I asked why are you using semi-skimmed don't you have whole milk? A big sigh and an eye roll later some came out of the fridge. Surely the expert barista would know it's whole milk you use! Not the best Costa I've been in.

Nice chocolate drinks try them for your self

I don't know why coffee shops are still closed or semi closed after lockdown, especially when they serve week coffee it's just a cheap version of Starbucks!

Nice venue. Staff friendly. Can't complain with a morning tea and coffee at Costa.

A relaxing place for a nice coffee

Love costa coffee ☕ what more can I say

Good coffee and if your driving through the night then I recommend 👌.

Lovely drinks and polite service. A bit of a wait in the queue.

The cafe is very cosy and you can relax inside and also the outdoor seating is really nice the staff are friendly and also its really clean and tidy there is plenty of drink selection to choose from also cake selection plus the sandwiches very good choice

Wish they would do lemon iced tea 😔

Nice and clean, live the outside seating area and friendly staff too x

Zawsze wpadam na kawkę z koleżanką

Always enjoy cheese and ham toasties and tea or coffee 👍

Out of cold brew when I went in but other than that standard Costa, caffeinated beverages and more.

Allways go hear when shopping at trinity walk. Nice friendly helpful staff.. nice place to sit and have a brew and a bun.

Great place for a coffee and cake

It was either here or Starbucks. The queue at Starbucks was longer but, if I'm being honest, I prefer Costa. No cold drinks though! Run out of supplies.

Staff always friendly, good coffee, very efficient.

Nice staff and a good place to have a coffee and people watch

Nice cafe, very good staff, good coffee.

Lovely staff, quite fast serving. Vary clean premises.