Costa Coffee in Croydon

one side on the toaster is not toasted at all

Lovely spot , delicious Coffee , nice atmosphere , always warm and tidy , Patricia and Luisa are the best Duo , thank you for you welcoming and smile everytime i step on this store , Ines :p ( dont be jealous) ⭐️⭐️⭐️⭐️⭐️

I ordered the large breakfast deal and only received the coffee

I would like to share my experience today at costa coffe @ south norwood , the girls there looks like they own the place, a guy shouting on theirs language and girls laughing and dancing on back , and make the place sound uncomfortable, not really fancy to go back there with that atmosphere, 👎

wrong items in order, delivery driver did not respond to good morning or goodbye he only said "code"

The atmosphere is nice, the coffee is amazing 👌

Great value for money !!! The place was lively and had a cosy vibe to it probably one of the best cafes in the area. The staff are very welcoming and help out when they can without hesitation . If any one should go there they should definitely try the hot chocolate. O melhor dos melhores

Never any oat milk staff are really rude

missing items from my order was a major disappointment

The best Customers service I had from Maria , friendly and lovely service highly recommended.

The Costa people wrote a really rude note to me when I asked nicely though the app for iced coffee not to be overly milky. They keep writing notes and it’s rude

Our 2 drinks arrived mixed together at the bottom of the bag. Great job!

The delivery driver was exceptionally polite! Great customer service

Missing the two toasties which I would like to be refunded for, but aside from that delivery was great.

I love my local Costa, staff are so friendly and there's nothing better than your order being remembered. I can come on with my kids or on my own to work and know that all is good. My only issue is that sometimes they do not have oat milk. I don't feel it's acceptable for a chain this big to not have everything available on its menu. Food I understand, like a muffin running out, but not milk, especially when people have so many intolerances these days

I am diabetic and heavily pregnant. In order to use their toilet I had to buy something. I ordered an Americano. It was cold. Awful service.

Very friendly and efficient service; adequate seating inside, wi-fi and toilet available. This Costa is opposite the clock tower at the end of the Norwood Junction station approach road.

As expected, but a standard Costa at the end of the day.

Realy rude staff when i went this morning for a coffee, unprofesional, no experience.

Costa food isn't very nice anymore. Toastie was dry and tasteless

excellent service 👍 the girls who serve there are very friendly and charming, they are always very helpful and want to make you feel very comfortable while you share with your friends, the cleaning is very good 👍 totally recommend this place, thank you girls for your excellent service.

Drinks ok but wrong items of food sent ordered bacon rolls and was sent sausage rolls kids don’t like sausages do a bit of wasted food and expense

Poor because they forgot to give me my other cinnamon bun and I can’t find the button to complain for my missing order. But the delivery driver came quick and on time so coffee was hot. Ty

Lovely delivery driver, found our tricky address with no issues. Costa coffee quality as always!

Got the coffee but no food. Not impressed

Excellent quick service and a very tasty smoked bacon bap.

Missing a bacon roll but coffee was tasteful and hot.

Great food, drinks & service….⭐️ Delivery…..Highly recommend. 👍

Sausages in a roll cold and wrong drink

Coffee was lovely but atmosphere spoilt by a very miserable sales person who seemed to have a permanent scowl. 🤔

Fast delivery, everything pavkaged well but one item missing.

Didn't think they could get any worse. I was wrong. Coffee today was so weak and tasteless. Don't know if they changed the beans, but something is amiss.

Caramel frappe arrived all spilled, ruined my muffin and no straw in the order

Delivery driver is very polite and well mannered

Thanks, everything delivered on time. Was Delicious :)

The ladies who work here are nice, lively, professional and welcoming. This is our local Costa and we really enjoy it here 😃

The service is disappointing. Unfortunately this store has never been able to acknowledge it.

They dont know how to make a frappe correctly. Overload of syrup. Ordered from her and south norwood costa staff clearly have no brain since they wouldnt even close the cup correctly leaving It to spill everywhere. It was absoloutley disgusting and im going to request a chargeback.

My order was missing 2 tuna melt paninis

Great coffee like every other costa.

Not a huge Costa fan anyway but needed the toilet and had to buy something to use it. Coffee wasn't great and it had a chaotic atmosphere.

Really happy with everything. The poached egg is a fab addition to the bun, it was all so fresh and tasty. Delicious hot coffee and delivered by a lovely driver. Will definitely re-order.

My food wasn’t delivered to me.

Unquestionably, the best Costa coffee shop in London. The baristas are so friendly, professional and welcoming. If you’re looking for a place where to relax and read this Costa coffee shop would be the best. They have the best coffee available and some fresh baked foods as well. The ambiance of this Costa Coffee shop is so relaxing and the staffs are highly capable. Amazing duty manager and deputy manager as well as great Baristas. I could not ask for more because everything that I needed was provided. I am definitely rating them a five-star for everything that they provide. Well done, guys! Keep making great coffee and delivering excellent customer service!

Driver found my address with no problems, he was also very friendly and polite

Staff always very friendly. Only downside is temperature of drinks. My latte is usually far too hot while todays babycino was just ambient

Great. Perfect drink and great driver

Nice and cozy coffe place🤗 staff were kind and helpful and the coffee is amazing☕

Coffees were cold and lacked flavour of paid for syrups

Not been here for a while but it is a lovely place for a coffee and a catch up.

My order was wrong. I received the wrong item.

Ordered 2 beverages from here today, the trainee barista was really nice, had a really good attitude and also served me professionally. Keep up the good work 👍🏻

Coffe was extremely hot don’t look like flat white ! I’m very disappointed

Great coffee as always. I sometimes stop at petrol stations on the motorway to get costa coffee as is the same as the one in their coffee shops. Delicious.

They were almost closed but served us and don't mind sitting inside to finish our coffee. Costa Coffee at this place is awesome and very very suitable as I was looking for Costa from 3 miles.

Full of flavour quality coffees and hot chocolate, and drivers are always friendly and polite.

The toastie arrived hot and was delicious. The iced tea tastes great and was delivered freshly made, on time, well packed and by a lovely kind driver. Will order again soon.

Gdd hot coffee a cnd a delicious muffin. What more could ask?

The coffee was hot and good'. Te sandwich was OK

The coffee hot and the muffin yummy. What more can ask?

Ordered strawberry lemonade. Did not receive it.

Missing an item, i dont know why i bother to order, almost every time i have an item missing. Ridiculous

Drinks had melted in the heat so we’re very runny when they arrived plus one of my drinks were missing.

coffee spilled in bag, therefore half of it was gone and had covered my food and made the bag split, unable to eat any of it.

Drink completely spilt into bad

Received a coffee instead of the ruby hot chocolate and no toastie was in the bag. I was hangry. Otherwise it would have been top service as I’m never dissapointed with the service.

Ordered a scone with jam and cream only scone was delivered

The delivery driver dropped my coffee upside down at my front door. Then asked me for stuff to clean his bag. So i had to mop up the whole coffee of the floor. As he walked away his bag dripped through the whole hallway to the lift. I had to follow him with the mop. Not what i call an enjoyable experience. It actually ruined my afternoon.

Drink came without straw and did. Or even get the order right

The staff have zero training and are incredibly rude and racist. Workers swear and curse towards customers one even told me to “ask my mother” absolutely zero professionalism DO NOT GO HERE AT ALL AVOID AT ALL COSTS!!!

I ordered for 12:45 because I wasn’t there. It came 12:26. When I reached my Frappe already melted. What was the point of giving a time option

Very good coffee and service too

Delicious as usual. I always like an extra shot of coffee.

My drinks have been spilled everywhere and into each other

I didn't received my full ordering half of it missing I found my self going to costa to complain as there is no phone number working very disappointing oys the 2nd time

Situated on the inner perimeter of Centrale shopping centre it is somewhat busier & more conspicuous that most Costas. Still great for a quick coffee & chat.

Always good so I order often and will continue to do so.

Cheddar & Roasted Tomato Toastie delicious. Coffee hot and good. Although I got my muffin this time and it was yummy, I still do not have either an apology for not receiving one I ordered previously, nor a refund for the money I had paid for it.

NO wifi and very bad internet connection. Wifi has been broken and not fixed for ages. If you are looking for a cafe which can provide wifi or even just for you to use your own internet, you should go somewhere else.

I ordered 2 x croissants and 1 arrived very disappointing on such a basic food order.

All delicious as usual. Toasted Cheese and Roasted Tomato very good. Blueberry Muffin rather squashed and still yummy. Will carry on ordering.

All good. Toasted cheese and roasted tomato sandwich delicious Coffee good and hot enough. Blueberry muffin yummy.

i love drinking coffe at costa but today i experienced it for the first time here. very bad preparation. Staff have no experience in preparing drinks. I think the staff here should be retrained on how to prepare

As always the cheddar and roasted tomato toasted sandwich was delicious. The blueberry muffin was yummy. Coffee was good but not hot enough.

Cheddar and Roasted Tomato Toastie delicious as always. Blueberry Muffin yummy. Coffee hot and very good.

This order has not been delivered so please refund my payment. On my screen it says it was delivered at 12.32 but it is now 13.41 and nothing has arrived.

Delicious Cheese and roasted tomato toastie. Coffee good and hot. I always have an extra shot because I like my coffee strong. The blueberry muffin was yummy and had lots of blueberries in it

I ordered a Blueberry Muffin and got a different flavour that I don't want and with no apology or explanation. Not good, I have to consider whether I want to take the risk again as this is not the first time my order has been delivered incorrectly.

This is a brunch I order frequently. Today the coffee was hot and good. The Cheese and Roasted Tomato sandwich was yummy and the Blueberry Muffin was stuffed with blueberries. As ever, I will order again.

All delicious as usual. Coffee hot and good. Cheese and roasted tomato toasted sandwich was yummy. I will continue to order these items.

As always very good. My muffin was particularly good, wjitha little curl of white chocolate on the top and lots of blueberries inside.

As always the cheese and toasted tomato sandwich was delicious, as was the blueberry muffin.

While what was delivered was as good and tasty as usual, the App did not allow me to order coffee as I usually do. Coffee with and extra shot was what I wanted and what I didn't get. Shame!

The fanta is missing from a basic order from a store that is less than 5 minutes away. very disappointing when working from home and ordering from a place where you work daily ... how can you forget your job?

All good. The cheese and roasted tomato sandwich was delicious, as was the blueberry muffin. Delivery was quick. Will order again.

This is a brunch I order regularly. The Coffee is just how I like it, with an extra shot of coffee and hot. The Chess & roasted tomato sandwich is delicious, as is the blueberry muffin. Yummy!

As always, the coffee was good and hot. I always add an extra shot - delicious. The toasted cheese and roasted tomato sandwich was yummy and the muffin just right to finish off my brunch. All very good and I will continue to order every so often.

Great coffee as per usual. Service very professional. Although it was fairly busy no problem finding decent seating area.

Loved my chai latte and the rest of my order

All excellent! Coffee and egg bap delicious, fresh and delivered hot by a lovely driver. I find this Costa very consistent in service and quality.