Costa Coffee in Newark and Sherwood

Slow and bland surroundings.

The staff without a shadow of a doubt, make your day 1000x better. I forgot to get the man’s named be he is the most positive and sunshine like person. All I did was come for a coffee, and he just made my day so much better. Thank you ☺️

Needing to make a stop off on a return trip from Sheffield, we called in here, as the adjacent carvery did not allow dogs indoors. Having been to these establishments before, I had low expectations on entering, but wife and daughter like the coffee. Being very hungry, I ordered a tuna melt roll and decided to swerve the coffee option, as it's always annoyingly longwinded (I make coffee at home, and it never takes that long!). The two halves of the roll were separated by a gap of about 1mm, and upon opening it - discovered 2x small slices of cheese, and a skimming of tuna about 1 micron thick. Needless to say that the whole thing tasted of bread and nothing else. £5.00 for a bread roll effectively! Costa, as with Starbucks and Cafe Nero etc is not a cafe, but merely a pretentious lifestyle choice for the gullible masses. Should have gone to Maccy's next door instead.

A huge shout out to Ollerton Costa - our local and is without a doubt the best Costa in this part of Nottinghamshire. The team are always friendly and professional and every time we have sat in it has been spotless. One team member in particular has the most incredible sense of humour (he really should be on TikTok). He won’t forget the sprinkles on my wife’s salted caramel frappe again that’s for sure ( you know who you are 🤣🤣). Cracking people, great product and always a pleasurable experience.

I’m an Australian who visits the UK often and as the coffee is so good in Australia I struggle here to find a good coffee. This Costa is awesome they listen to how I want my coffee making and make it accordingly and make it perfect and at the perfect temperature. Always a smile from the staff and they are always polite and friendly. Makes my day every time I go and get my coffee. Thanks guys for accomodating my requests and always being so nice and welcoming and friendly.

The air con was on full and it was far too cold to sit in. No bread by 10am. So we just had drinks but couldn't work out why it took so long to make 2 drinks with so many staff on.

I regularly stop in here for drinks on the way to work. The drive-through is quick, drinks are well made and they're generous with cream and marshmallows! The staff are always friendly, it's a nice way to start my mornings 😊

Lovely service from Hannah in the drive thru and my drink was absolutely delicious. Thanks again!

Please turn down the freezing air conditioning. I had to put on my coat in July! Lots of people were talking about how cold it was and it was warmer outside. The place looks great after a mini upgrade after the floods. It’s much more spacious with comfortable seats. I was slightly disappointed with the new customer service assistant who just put my order at the side of the tray and although I can stack the tray myself, it wasn’t great service . She was too busy chatting rather, than paying attention to customers.

A really vibrant Costa, full of chatty people that are smiling, staff helpful and restaurant clean.

we called for a cold drink as we were passing , bout a fanta orange and wife doesn't like drinking from bottles , so i asked for a take away cup if possible , the young lady said no problem and even offered ice and a slice , brilliant service ... thank you

Car park is absolutely filthy !

Great service and Alex was very knowledgeable of the different coffee style drinks. 👍🏻 Mine being a wet, decaf, coconut milk , cappuccino

Pulled up at 6:40 and asked for a medium cappuccino that turned out to be half a cup so assume I was given a small, also got myself a medium coffee that was luke warm at best! Definitely not worth the money or time 😔

Opening times are wrong, they close at 18:30 not 19:00

I ordered a breakfast wrap and got given a plain bacon cob

Food arrived moldy, and Ubear eats wouldn’t refund me, because apparently that’s not a good enough reason

Asking at drive through for a late with caramel, and got late with soya milk.

Waited a very long time for 1 drink. 3 members off staff all said “I’ll be with you in a minute” over the headset in the drive through From entering the queue to leaving the queue it took around 20 minutes!! All for 1 caramel iced latte, no apology at the window the the long wait or anything

Staff were very friendly. Good service. Lots of space to sit. Air conditioned and nice to sit in. Outside space too.

Great service, I had the iced whipped vanilla latte and it was amazing

Fast service and drinks were lovely

Got here at 6:40 and its closed

A very polite young man served us. The cafe was clean and the food nice.

Very disappointed with first visit here, lady who served us probably would have cracked her face if she smiled. Had hot chocolate and usually love this when ordering in newark but here never asked if I would like any of the toppings and was only warm.

We would have had coffee but £7 for two coffees ... no way

Excellent staff, best Costa in our area

Alex who was working Monday 19th June is an absolute credit to your company his customer service is second to none

Some of the original staff members like Josh were brilliant and provided great service, but yesterday I went in and was kicked out because they were closing, after checking these times it seems they were closing over 20 minutes early.

Great place to stop, grab a coffee and watch the world goe by

A very windy day had closed Sherwood Pines and I came here with a friend who is a regular. I had a black coffee and a Bacon roll. Both were delicious. Very helpful staff and a relaxing environment.

Usually a lovely place to visit however today no cup for my tea ... had to ask after waiting 5 mins in the queue... no milk for the tea ... another 5 min wait... then turn cup over ..dirty... water temperature was like it was out of tap. Dirty tables and awful attitude of staff. Very disappointed 😞

Good substantial seating area Clean tables Bright and welcoming

Go twice a week, definitely recommend 👌

Brill costa. Staff were superb, very busy. Visited again 25th Feb - still as good.

I love Costa at ollerton rounderbout service with a smile

Excellent customer service from Amy really considerate and helpful.

Located just off the busy Ollerton roundabout, this Costa which also offers a drive thru facility, does have a relatively small carpark which incorporates 2 of those electric charging unit bays.Theres a small outside seating area space by the entrance doors for when the weather is kind.Once inside I found the store to be a nice, bright modern & clean with around 25 seating tables and fairly busy but not too over crowded.The staff on duty were very pleasant when I placed my order(payment can be made by cash or card ) & well organised.,which made the waiting not too long .Even offering to help & carry my overloaded tray back to the table ! The inside atmosphere was good & wasn't noisy at all which made the visit a pleasure !

Great space for a tasty drink and food whether you are alone or want to meet with a sizable party. There are plenty of parking spaces and it is well situated off a thriving village.

Super little gem that I visit most mornings on my way to work. Staff are super friendly and are speedy. Great location.

Quick and friendly service along with a clean, modern layout. Some dirty tables considering the number of that were staff on.

First visit to this Costa, very welcoming, very helpful too

Normal Costa, covenient, reasonably priced, good value

I visit this Costa on a regular basis. The staff here are lovely. All helpful and make you feel welcome everyday. Service is very quick for drinks and food and is always perfect. Well done to the Store Managers and staff.

Very consistent and friendly service. I'm always happy with my coffee after visiting.

Boy this is a big Costa. Set on a busy road juntion on the A614 you have to follow the Edwinstowe road to find the entrance. Very modern and upto date, everything you would expect, complete with drive through. Slightly untidy floor and a faulty food cabinet. Reasonable size car park with 2 disabled slots but also 2 EV chargers. The route from the disabled slots is a little tricky and you have to cross the drive through. Otherwise decent disabled facilities.

I give ollerton costa this score very pleasant staff happy to help and make you smile just shame prices so high but not staffs fault thank you for excellent service guys and dolls

Clean site and friendly staff. Parking spaces are a little on the snug side though especially the ev charging bays.

Stopped off in the driveway and got myself a latte and got my two little girls a couple creamed cups what I must say they loved it staff was really friendly and nice at the window probably one of the best experiences I've had coming to Costa in the last 15 years

Costa web page says open until 20 00 arrived at 18.57 all locked up notice said closed at 19.00 either way closed early. Saw at least 2 more people try the door .

Staff not very friendly at all. No please or thank you and order completely wrong. Had to ask for knives serviettes and milk which they’d already asked if I wanted

My favourite latte, always friendly and helpful

Staff didn't listen to what I wanted to order, no condiments given ie, sugar, spoons for yogurt. Not impressed.

Orderd 2 caramel lattes and revived to normal lattes and can't ring to complain

Very slow service and the toilets were disgusting

Lovely staff, brilliant service from Joshua, drinks were beautiful!!

Lovely staff very helpful and friendly 💜

On the main Ollerton roundabout. This used to be The Big Fish which is now a fraction of the size and mostly take out. Plenty of good seating with lots of space. Additional seating outside. Drive through is popular.Staff very friendly. I remember recommending to Costa that they have a cafe at this site.

Took a long time to answer at drive through, then took a long time to get the coffee after

Slow line, slow service and the request for food was not met. For the price bit of a let down.

Coffee very hot which I asked for. Staff polite, clean and friendly. They just don't have time to clear the tables.

Quick, clean and efficient. Coffee was served at the correct temperature and the staff were a credit to the company

Awful customer service, 4 people behind the counter more bothered about serving people in the drive tho. Than those inside, unprofessional and people skills leave a lot to be desired.

Coffee at usual standard for Costa (tho occasionally they serve a poor flat white - depends who's making it). If you're sitting in be aware the seats don't seem to get vacuumed too often.

Cold toast done on one side only, ordered 2 slices person come out on 1 plate 3 small butter 1 knife, no serviette. Cold tea and a dry bun. will not be returning

Newly opened Costa Coffee March 2021. Great building. A little slow on service. New team. It will get faster.

As usual great service and a comfortable environment to wind down in.

Lovely hot chocolate and toasted ham and cheese sandwich. Nice atmosphere and pleasant staff. Great place to finish a walk

All new Good ammount of comy seats

Again disappointed as there were not any chocolate twists available ,seems that if you don't get there really early they aren't available,perhaps they should order more,just a thought

Clean tidy and excellent service

Went today for the first time after using the chippy, The drive though closed, and 4 staff behind the counter, waited 15mins to be served at that I gave up.

A good stop prior to going to Dinoland! Helpful friendly Baristers 🙂

Gotta love Costa coffee even the decaf is delish

Nice environment when sitting in. Tidy tables and quick service.

Clean, not busy when we went 2.30pm ish. Staff friendly.

Their service is way way way too slow. I've never been to a Costa store where the staff take this long to make a warm (not hot latte)

My first time visiting the drive thru today. It was quite busy and it appeared that they were training a new staff member. The service throughout was excellent and the polite staff member was very apologetic about the wait in the car park. I had made an awkward order so was expecting a slight wait anyway, but I was sat for around 10-15 mins. Would definitely go back again, the order I'd placed was perfectly done and there were zero mistakes.

Friendly staff - awesome coffee ☕

Best coffee going nearly always use costa when possible the only thing i find wrong is the toast slightly under done and only 1 side done

Coffee usually hot, today only warm

Great coffee great seating as spacious clean tiolet and staff always friendly

Half decent coffee, polite service but just expensive. By the time you and the missis have had a coffee and a slice of cake your almost £15 down.

New building, good service and normal expensive coffee.

Professional and friendly, a credit to Costa Coffee

Not much ambience. Disabled toilet very dirty.

Coffee great but my caramel shortcake had something black on the underneath and didn't look very nice.