Based on 16 opinions finded in 1 websites
Opinions
Really gone downhill lately. Customer service is pretty much non existent with some staff. Shame some staff left because it was run really well before. Won’t be using anymore.
Gemma S . 2024-05-13
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Had to wait while the staff chatted about their social lives. No real customer service. Only visit if you enjoy queuing and waiting to be served.
Sharon . 2024-01-24
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What a fab Costa. Great friendly staff. You can see this is a happy ship. Very welcoming. 5*
Trish Rowe . 2023-11-24
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Martyn was serving myself and a person with a complex physical disability and a communicatio aid today. He was very helpful and allowed time for him to speak. We appreciated it hugely! Thankyou!
laura squire . 2023-07-09
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Disappointed by the coffee made at this costa. Ordered a flat white but came out as just a basic coffee half full and ordered a skimmed cappuccino which was made with whole milk instead. Both had to be taken back and redone… still wasn’t as nice as other Costa coffee shops in the area
taya way . 2023-04-10
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Really nice drinks, friendly staff, and makes the drinks quick
Hyper_crazy 11 . 2023-01-03
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If you're having a bad day then you 'better have a Costa' served by King of Natter and Chatter himself -- the indomitably happy host of this establishment who goes by the name of Martyn.
Robin Bradford . 2022-11-12
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We've had a lovely lunch here good food and great staff - Evie was so kind and helpful as I'm vegetarian and only like weak coffee. Then Martyn was so cheerful and chatty as he made the drinks. A+++++++ great job guys!
Julie Sharp . 2022-05-20
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Excellent choices, great service, attentive servers...well lit, great atmosphere. Costa as it was and should be!
Michael . 2021-10-28
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Great place for coffee. Friendly and helpful staff, let down only by the frequent failure of the computer at the pay desk.
Jennie Higham . 2021-08-10
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Asked for 2 bacon and coffee deals at £2 each but came to £6.75 ? As for the bacon roll it was tasteless fatty very dry and just horrible.
Paul Dawson . 2021-04-03
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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I’ve been ordering the mixed grill at JD Wetherspoon pubs for close to 20 years (since around 2005) and somehow survived — until today. This was, without question, the most tragic excuse for a mixed grill I’ve ever had the misfortune of meeting. I should’ve taken a photo, but honestly, it would have needed a NSFW warning. The sausage was the only thing that looked like it had once been part of a living animal. The rest of it? Tiny, burnt, shriveled beyond recognition — like they’d fished it out of a house fire and thought, “Yeah, that’ll do.” When I politely mentioned it to the bar staff, I got the same canned response twice: “That’s the portion size.” Ah yes, because clearly the issue here was quantity, not the fact it looked like an autopsy report. Rather than perform CPR on what was left of my dignity, I asked for a refund. They gave it to me (plus a free Pepsi Max — thanks, I guess?), so for that, you scrape together one lonely star. Well played, JD Wetherspoon Newton Abbot. After 20 years, you’ve managed to serve up a mixed grill so bad it should come with a trigger warning. Bravo.
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Had Donner and chips Donner sliced keep warm. Cold chips and warm Donner by time I got home which was less than 5 minutes