GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
4.1

Based on 498 opinions finded in 1 websites

site_photo4

Nº 294 in 612 in Rhondda Cynon Taf

CUSTOMERS TALK ABOUT DISHES WITH..coffee
Score
OpinionsNoteGoogle4984.1

comment_iconOpinions

We have visited this Costa on a number of occasions and have always enjoyed our hot drinks. We usually visit mid-afternoon on a weekday. There are usually plenty of parking spaces available outside, including a couple of dedicated disabled bays near the entrance. The coffee shop itself has usually been fairly quiet when we visit - possibly due to the time of day. Although inside has usually been quiet, the drive thru has usually been fairly busy. The prices are comparable with other similar coffee shops and the drinks were made fairly quickly and tasted delicious. Sometimes there is a bit of a wait to get served at the till. The staff are usually very friendly and apologise for any wait. We tend to order our usual decaf cappuccino and hot chocolate and have always been very happy with our drinks. Unlike some of the other chains, Costa doesn't charge extra for decaf coffee.

site_logo

Gethin Sugar . 2024-09-24

MORE AT Google

Nice clean Costa with ample parking. Good quick service as well.

site_logo

Stephen Hoskins . 2024-09-23

MORE AT Google

Poor communication by the servers and very poor coffee. Grumpy servers . But I guess we only spent £12 on coffee so not worth the customer value

site_logo

Andre Govia . 2024-08-26

MORE AT Google

Great service by the staff a special mention for Brody who provided service above normal.

site_logo

Kevin Williams . 2024-08-18

MORE AT Google

Always a great coffee and service staff are always friendly

site_logo

Raven Flyer . 2024-08-14

MORE AT Google

Of the available tables only one or two were in a clean state. Others were covered in dirty cups and plates and crumbs covered some of the tables and floors-it resembled a chimps tea party! We and others had to pass many dirty tables before we could find one which was just about acceptable to sit down. Next time we will walk straight out! Eventually a member of staff came around to clear the tables of crockery but with no attempt to wipe down the tables or clean up the floor. Costa you can take some tips from McDonalds on how to keep the premises in a constant clean and tidy state. Behind the counter was stacked up with dirty crockery which looked as if nothing had been cleaned for hours. This premises situated in the Talbot Green is a busy place and we customers deserve better.

site_logo

David Riggs . 2024-07-21

MORE AT Google

Great service from Michelle. Very delicious coffee made to my exact specifications. Thank you to you and all the staff from a very satisfied customer.

site_logo

Adrian Abate . 2024-07-02

MORE AT Google

Don’t get me wrong the atmosphere of the people there is nice and like a typical cute coffee shop. However this one worker who believes she’s boss (wether she is or not she shouldn’t act THAT superior to the others) this particular woman kept slamming and banging all the cups, coffee stuff and lids everywhere making me quite uncomfortable. Furthermore let’s discuss my drink. Or therefore lack of. I had ordered the new (at the time) ‘blueberry burst bubble tea’ and let me tell you , that was the most underwhelming drink I have ever had in my life and forgot to mention the worker didn’t even ask if I wanted a small or a medium and just charged me for a medium coming at £4.20. The drink lacked any flavour whatsoever, could’ve popped to Aldi and bought black currant squash which would’ve tasted way nicer. It was advertised as a type of iced boba instead it was a luke warm cheap fruit tea (probably from Aldi). No Ice, no flavour and no straw for me to drink the bubbles, what did they expect me to do? Very disappointed in this Costa. Can’t say I’d be returning again. Also alongside this, no effort to clean the tables as you can see in the pictures.

site_logo

Ruby x . 2024-06-19

MORE AT Google

long wait at drive through. I think staff need training on how to make certain drinks had my usual that I get at other costas and it was awful, just not made correctly so tasted rubbish.

site_logo

Keren Obrien . 2024-06-17

MORE AT Google

Great, friendly Costa. All the usual bits plus warm Welsh welcome.

site_logo

i4details . 2024-06-15

MORE AT Google

Love this Costa as the staff are always so nice and really helpful. Well done!

site_logo

Phil . 2024-06-12

MORE AT Google

Great place to have your morning coffee

site_logo

keith milton . 2024-06-11

MORE AT Google

Great place to get a decent coffee near the Royal Glamorgan hospital.

site_logo

Matheus Bunting-Day . 2024-06-03

MORE AT Google

Four staff "working", three gossiping with friends through the takeaway hatch. I waited five minutes for two glasses of water - we'd had coffee previously, but luckily, there were no friends chatting at the hatch.

site_logo

Huw Jones . 2024-05-26

MORE AT Google

Perfect pit stop really friendly staff and spot on coffee

site_logo

Terence Alford . 2024-05-12

MORE AT Google

If staff spend less time chatting on headsets in morning maybe they would be ready in time for opening. The place needs better management as I spend enough money their.

site_logo

Dana Flowers . 2024-05-08

MORE AT Google

Outside was absolutely disgusting bin overflowing cups and food all over the floor tables and chairs strewn all over the place lovely day for being out side but the patio was disgusting

site_logo

Cerie Williams . 2024-04-14

MORE AT Google

Lovely place to sit and have lunch, not overlooked or overheard

site_logo

Jeanette Harris . 2024-04-07

MORE AT Google

Good location, plenty of free parking, drive through available too. It's a nice atmosphere and the staff are friendly and polite. Good range of food and Wheelchair accessible too.

site_logo

Jo Durbin . 2024-04-03

MORE AT Google

It's a good place to go if your staying in the Premier Inn hotel next door. Went here for a breakfast roll and coffee's. Half the price of the Premier Inn. Comfortable enough, good coffee.

site_logo

Paul Devivo . 2024-02-24

MORE AT Google

Busy drive through costa. But fast service and drinks as expected

site_logo

Paul Rogers . 2024-02-16

MORE AT Google

Costa is always good does good food and my dogs love the puppachino that they do. Staff are super friendly and always love to see the dogs. If you are going to park there remember maximum stay in car park is 90 minutes I believe therefore if you are meeting friends here there are plenty of other places you can park around there

site_logo

Connor Davies . 2024-02-16

MORE AT Google

I did love going there service is good, but I've had a parking ticket for £100 I met a friend was there 1hr45min its absolutely ridiculous to get charged for this I have appealed I cannot afford this and its mad me ill, my friend payed on her card so i have no proof and can't get hold of anyone on the phone

site_logo

Claire Carmody . 2024-02-15

MORE AT Google

Happy, friendly staff, service with a smile!

site_logo

David Collins . 2024-02-15

MORE AT Google

Good location, could be cleaner, great coffee

site_logo

Pauline Dorrington . 2024-02-14

MORE AT Google

Allways a pleasure to go there great coffee excellent service good staff

site_logo

Clive Ball . 2024-02-08

MORE AT Google

Still no wi fi. Disabled toilet been out of service for last 2 weeks.

site_logo

Neil Tomlins . 2024-02-08

MORE AT Google

Amazing Costa Drive Thru very clean and exellent service!

site_logo

Janeen Thornton . 2024-02-04

MORE AT Google

Nice coffee. But they keep you waiting to be served

site_logo

mark Williams . 2024-01-17

MORE AT Google

Very noisy, had a bacon roll, the bacon was very thin and tasteless. This is the second time I've visited this premises and will definitely be the last.

site_logo

Ian Morgan . 2024-01-12

MORE AT Google

Really disappointed with my last hot chocolate, ordered through the drive way. I called into Costa on 23 December, after I finished my shopping. I had 1 free drink on my card. I ordered in the drive through. I was so disappointed that the drink I had was lukewarm and tasteless. The chocolate had no taste. I took it back, and they gave me another tasteless hot chocolate, this time the drink was hot. Still tasteless. I did tell the girl it was tasteless and she just didn't listen......

site_logo

Jennie Hilson . 2023-12-27

MORE AT Google

This place is awful. The tables are rarely cleared. The WiFi hasn’t worked for at least a year and the coffee is very weak. The only thing going for it is the parking and now you have to register your vehicle to avoid a charge. I hope someone from Costa is reading this because there is no effective management in this outlet.

site_logo

Robert Edge . 2023-12-18

MORE AT Google

Exceptional service and food quality

site_logo

Vykki Murphy . 2023-12-11

MORE AT Google

Used drive through far too noisy to hear what's being said when trying to place an order I ordered a white American but ended up being served an iced black coffee

site_logo

Russell Evans . 2023-12-10

MORE AT Google

My favourite Costa, good service don't forget to put your car reg into the machine if eating in. Drive through is always quick, WiFi not great is the only downside but get to have coffee and a natter in peace away from your mobile!!!

site_logo

ceri lane . 2023-11-28

MORE AT Google

Costa was fine parking ticket for a £100 was not won't be going back

site_logo

Sharon Oddy . 2023-11-21

MORE AT Google

Hi I’m trying to contact the owner. I had a great coffee with a friend and stayed for 1hr 45mins but I didn’t realize there was a limit apparently but now I’m learning there’s a machine by the till you have to sign into for longer parking. I wasn’t told this and I just received a £100 fine. Please can you cancel this I want to visit costa again but this will definitely put me off. Parking ticket ref: 307141/927966 I can remove this post after. Thanks It’s was very early in the morning the barista was super smiley and welcoming but she should of warned me. There were only 5 or 6 people in there

site_logo

Mr B . 2023-11-10

MORE AT Google

Far too expensive for the quality and couldn't believe I was charged ,£2.05 for a bottle of Sprite what rip off.

site_logo

Ray Deane . 2023-11-08

MORE AT Google

Easy parking and the coffee is great.

site_logo

Colin Dowd . 2023-11-02

MORE AT Google

Called in for a coffee. Easy to park. Super friendly staff. Quick and efficient

site_logo

Matt “Silverback” Carter . 2023-11-01

MORE AT Google

I love this Costa's, but no WiFi for months and no service on phones, so going to McDonalds until they fix it.

site_logo

Edward Jones . 2023-10-31

MORE AT Google

So since my last review I have complained on numerous occasions about the lack of Wi-Fi here and guess what? Jack all has been done about it. July 2022 was the 1st Wi-Fi complaint now it is October 2023 and we get a sign stating no Wi-Fi. Well kiss goodbye to my small meetings in this area now. Any customer that feels Costa is value for money is deluding themselves. No Wi-Fi for people on business routes. What a joke. Earlier review - Please don't get me wrong. I come here quite often with my wife but come on Costa sort out the dirty tables, trays, left all over the place. Why do we the customers have to clean, remove and hand over dirty plates, cups and trays.

site_logo

Alex Osman . 2023-10-30

MORE AT Google

Popped in for a cuppa and a millionaire slice to go. Long queue waiting for drinks but as I was taking it out I got my cuppa without delay.

site_logo

Emyr Foxhall . 2023-10-28

MORE AT Google

The best Costa in Wales. The staff are extremely friendly, polite and efficient. Will definitely call again.

site_logo

Phil Fox . 2023-10-08

MORE AT Google

I met an old friend at 6.30pm for a catch up. The cafe closes at 9pm. On entry part of the area was closed off with chairs placed at the exit of the counter making you walk back past the queue. There were also chairs placed on some tables limiting the choice of seats. We assumed there was a staff shortage as one of the barristas started cleaning the floor about 7.30 even though there were more customers coming in. We were served quickly and pleasantly but were concerned by the lack of staffing

site_logo

Valerie Porch . 2023-09-26

MORE AT Google

Ynysmaerdy, Llantrisant - excellent all round - needs to get WiFi fixed been out of service for weeks

site_logo

Steve Hamer . 2023-09-20

MORE AT Google

How can it take somewhere like Costa, so long to fix the WiFi & toilets?

site_logo

Simon Kenny . 2023-08-04

MORE AT Google

Always quick on the drive through and always seem to be happy and very polite 😊

site_logo

Flick Rawson . 2023-07-30

MORE AT Google

Air-con and WiFi not working (mobile data is non existent for EE at location) and take away cups when sitting in…

site_logo

Cezza Rich . 2023-07-08

MORE AT Google

Same as other reviews, they often close before the time shown online and on the front of the door, which is frustrating. Not sure why but I've gone there before closing time at least 3/4 times now and they've already stopped serving. Aside from that, service is always friendly and it's a Costa, so decent food/drinks at a big price!

site_logo

Joshua Broom . 2023-07-03

MORE AT Google

The price that I was charged for coffee was different to the board display price They told me the board had not been changed as the coffee has increased on price

site_logo

lyn lewis . 2023-06-23

MORE AT Google

The drive thru is the best part. For sitting in can sometimes be hit and miss.

site_logo

Thomas Boyce . 2023-05-05

MORE AT Google

I give this amount of stars due to the Forest cafe in Tongwynlais a disappointment. Overpriced for what you get. Which is poor to boot!! If we look at a tomato you will get one 5th of a slice. 9 piece's of crisps poor looking lettuce, sorry that would be 7 very small to say the least. The tables had not been cleaned under the tables had not been cleaned. The best part was looking at Xmas paintings on the windows..........and it's July??? The entire place needs a complete refurb, clean and look at how the presentation is being shown. Expand the kitchen layout. This is not to be negative but to constructive in what has been shown. If you want people to come then show a little more enthusiasm when speaking to customers. Having younger staff created lower pay which gives less enthusiasm from staff. Poor to say the least. Quite simply tidy up inside before you open. Clean the windows clean the floors. I have been to enough cabins which sell food and drinks to know what it should look like. Rustic but tidy. Presentation of food not one tomato equals 5 separate plates. Please wake up and put some effort into your establishment. I would like to come back.

site_logo

Paul Pulvirenti . 2023-04-04

MORE AT Google

Lovely customer service weather you are going through the drive through or sitting in. I've never had an issue and I'm always served with a smile. I always use my Costa card also

site_logo

Catherine Baker . 2023-03-17

MORE AT Google

Full of screaming kids running about not ideal if you want to chill with your coffee ,which was nice though

site_logo

Roger Davies . 2023-02-25

MORE AT Google

Amazing place to meet for coffee and take little ones for a catch up

site_logo

Hannah Bartlett . 2023-02-11

MORE AT Google

Great service and very helpful staff

site_logo

Nikki Farndale . 2023-02-09

MORE AT Google

I'd say the prices are a bit high(especially for a single flapjack..) it was pretty loud inside, couldn't really talk to my friend, however the iced frappé's are much better than anywhere else. Can dine in and take out so thats a +. Was served really fast aswell.

site_logo

Gabi Gabi . 2023-02-08

MORE AT Google

Friendly Costa cafe. Seats weren't as comfortable as they could be, certainly didn't encourage you to linger. Coffee was good and the M&S food is an added bonus. Lack of WiFi was a disappointment as the phone signal isn't good in that location. No excuse for it to be out for any length of time really.

site_logo

Andrew Johnson . 2023-02-01

MORE AT Google

Nice sandwiches , cakes were very nice , staff friendly

site_logo

mark churches . 2023-01-30

MORE AT Google

Waited for 25mins to be served, definitely need more staff. Would love to use this one more often but don't have the time to wait.

site_logo

Lorna Davis . 2023-01-18

MORE AT Google

A very nice place to stop off for a chat

site_logo

Michael Evans . 2023-01-11

MORE AT Google

There is poor data signal and no WiFi, so if you have rewards to use, get them ready on the app before you go into the shop.

site_logo

Chris James . 2023-01-03

MORE AT Google

Closed the cafe at 20:30 on both occasions and forgot the mini chocolates with the hot chocolate. A staff member agreed with another staff member in front of me twice. Let's shut up and they have to have them as a take out drink.

site_logo

Joel Tapner . 2022-12-31

MORE AT Google

The gingerbread latte was gorgeous 🥰

site_logo

Jody Gore . 2022-12-20

MORE AT Google

Good to enjoy the coffee and toast, but people kept leaving door open....

site_logo

Julie Thomas . 2022-12-17

MORE AT Google

Go here regularly, I love the Chai latte with a shot. Phone reception is not very good inside and would benefit from WIFI.

site_logo

Stewart Coleman . 2022-12-16

MORE AT Google

5 or 6 people working there and not 1 is clearing the tables. Every table is full of dirty dishes. Had to clean the table myself before sitting down. Stinking in there.

site_logo

Neil Addis . 2022-11-30

MORE AT Google

Friendly staff, efficient service, nice surroundings, ample parking

site_logo

Arsalan Zaki . 2022-11-19

MORE AT Google

Great coffee, Great Staff, always worth a visit if your in the area

site_logo

Paul Pepper . 2022-11-08

MORE AT Google

As normal good service and drink fine

site_logo

Lawrence Hill . 2022-10-18

MORE AT Google

Lovely clean costas. Staff are smiley and helpful, even though it being g very busy

site_logo

Alun Jenkins . 2022-10-14

MORE AT Google

Spent a few hours here catching up on work assignments with a colleague, friendly staff that helped us with Wi-Fi. Coffee was good and food was as expected :)

site_logo

Jay K . 2022-10-11

MORE AT Google

The guy behind the counter is really friendly and efficient Great service best Costa i go in and I go in a lot

site_logo

70s-2019 Revisited . 2022-09-25

MORE AT Google

Great service. Could see that the shift lead had everything in hand and was training a new starter very efficiently. Everything was running like a well oiled ship.

site_logo

James Atkinson (Rubarbb) . 2022-09-10

MORE AT Google

Used the drive through. All good no problems.

site_logo

David Williams . 2022-09-06

MORE AT Google

Good staff. Good coffee & bacon roll

site_logo

Andrew Craig McClelland . 2022-09-05

MORE AT Google

Easy parking, nice environment but service painfully slow.

site_logo

Alun Williams . 2022-09-01

MORE AT Google

Good service & pleasant staff. Consistent quality coffee. Need to keep preparation area for drive through tidier. Pick the rubbish up & sweep the floor.

site_logo

Steven Davies . 2022-08-28

MORE AT Google

This is my least favourite Costa around. The queue takes ages (10-15 mins), the tables are left dirty and full of empty cups from previous customers, and there is a massive problem with flies. In need of a deep clean and some staff training.

site_logo

tom roberts . 2022-08-24

MORE AT Google

Dirty costa coffee See below- the fly infested dirty couch of costa coffee. The table was equally as filthy. WiFi not working and average coffee. Had to leave after a few mins as was feeling sick being there.

site_logo

Jawad Ahmad . 2022-08-23

MORE AT Google

No WiFi, very inconvenient for working people to go have a coffee and work

site_logo

Melanie Jenkins . 2022-08-14

MORE AT Google

Constantly changing opening times and displaying wrong times on the door. No prioritising decent WiFi despite being on a mobile Internet blackspot.

site_logo

Tony Sciubba . 2022-08-08

MORE AT Google

On a Saturday, the time on the door says closing at 21h00. I walk in at 20h05 having had a long drive from France then across the UK. I'm staying at the Premier Inn next door. Young man says takeaway only. No problem, happy to do that. Stroppy young lady shouts "we're closed". Excuse me? "We're closed". But your colleague said takeaway, it is currently 20h05, your door says 21h00. "That is drive through only". Fine, I will walk through the drive through. "That is cars only". Really? Sick of a teenager copping an attitude (I can get that at home), I left. Tempted to drive back through in my car and see what is the objection now. But alternative outlets from other companies are available. Teenagers would do well to learn that their attitude directly affects custom. Frankly, I would not hire the young lady for my business as that is not the face I present to my customers. Just a modicum of politeness would not have hurt. Excuse me sir, we're closed but essentially telling me to clear off doesn't cut it. Shame because Costa's product is pretty good - HR needs to look at procedures. Also, decide what are your opening hours and communicate that to staff. Perhaps related to teenage angst, the Costa website has a broken link to their customer contact form. Kind of sums them up, doesn't it. They know they can get away with it.

site_logo

Dave The Nerd . 2022-07-23

MORE AT Google

Very Slow service, staff standing chatting ignoring the queue. Ordered a croissant, hard and stale. Really disappointing.

site_logo

Jackie Evans (Jac) . 2022-07-04

MORE AT Google

Absolutely filthy. Tables were sticky & hadn't been washed. Hoards of flies landing on us and the toilet floor looked as though it hadn't seen a floor mop in years, walked out in disgust. Health & Safety issues.

site_logo

Kerry Bishop . 2022-06-27

MORE AT Google

Perfectly prepared drinks, lovely cake and a clean and comfortable environment. Just one complaint long queue

site_logo

Gareth Holst . 2022-06-25

MORE AT Google

I get a large latte everyday £2.85 but today price have jumped up to £3.10 🤔 when I asked why they have not advertised the price rise, I was told because they can!!

site_logo

Rhys . 2022-06-08

MORE AT Google

It was ok. Comfortable seats. Coffee not hot despite asking for extra hot but still enjoyable. Nice relaxed atmosphere

site_logo

Nicola Crothers . 2022-05-14

MORE AT Google

Says open til 9pm Turn up at 8:24pm to be told because it wasnt busy it's shut and they're cleaning. We walked over and was told we could use the drive thru. Cheers for that. The blonde boy was lovely and said he'd ask the manager but she refused. Never again. Lovely customer service.

site_logo

Sarah Perkins . 2022-05-14

MORE AT Google

Lovely tasting coffee as always

site_logo

Damian Evans . 2022-04-29

MORE AT Google

Always enjoy a Costa. Does what a Costa does.

site_logo

Jen Hymus . 2022-04-11

MORE AT Google

Fast service, staff are always helpful.

site_logo

Hollie Bowler-Brown . 2022-04-08

MORE AT Google

Nice place but only 1 baby seat to use.

site_logo

Mathew Cove . 2022-04-02

MORE AT Google

Coffee is always burnt, very disappointing when one goes out of their way to pay the prices and wait in the often long queues

site_logo

Emma Payne . 2022-03-22

MORE AT Google

Great new Costa, plenty of open space for families and groups or if your stopping for a meeting to do some work. Now serving M&S food!!

site_logo

Matthew Perrott . 2022-03-18

MORE AT Google

Quick service, nice coffee stunning blueberry muffin

site_logo

Chris Davies . 2022-03-07

MORE AT Google

Pretty much what you would expect

site_logo

Carl Everson . 2022-02-25

MORE AT Google

The place was clean, and well kept, but I ended up waiting over 5 minutes for a coffee at the counter. This was at 8pm so the shop was quiet. If it was a complicated coffee, I'd understand, but it was just a cappuccino. Still nice coffee though.

site_logo

Alun Williams . 2022-02-12

MORE AT Google

Lovely staff member on the drive through window... very friendly and smily... just what I needed after a visit to the hospital

site_logo

Symantha Wellavize . 2022-02-10

MORE AT Google

Similary restaurants in South Wales

restaurant_img
4.1

3055 Opinions

location-iconGwaun Elai,
British
outdoor_seating_176342takeaway_176342delivery_176342

Called here this morning for a quick coffee break whilst out walking (keeping our steps up) and just wanted to say we were served by the most lovely young man, I didn’t take his name but he was very tall with brown hair and a beard, he was really kind and so I wanted to leave a positive post for him, he deserves some recognition for being so helpful and pleasant.

restaurant_img
4.1

177 Opinions

location-icon175 Aber-Rhondda Rd, Porth, CF39 0LF, United Kingdom
outdoor_seating_379937takeaway_379937delivery_379937

Lovely food, will definitely be ordering again x

restaurant_img
4.1

42 Opinions

location-icon89 Dunraven St, Tonypandy, CF40 1AP, United Kingdom
outdoor_seating_343462takeaway_343462delivery_343462

sayeed was very nice to me, let me choose from a variety of authentic options and even let me customise my choice. I got the Bhuna curry, mixed tandoori grill coconut rice and the special naan bread. perfect, definitely recommend the special naan the tandoori mix and the coconut rice was stellar! of course the bhajis were amazing too

restaurant_img
4.1

660 Opinions

location-icon34 Cowbridge Rd
Indian
outdoor_seating_174714takeaway_174714delivery_174714

Omg....we had a meal here last week and it put me off going for an Indian for a long time. The chicken in the kebab starter felt slimy and awful. The chicken tikka massala main was even worse what with the sauce feeling and looking just like a tomatoe soup. The chicken in this was worse again. My partner had the same main and had to leave the chicken. It was disgusting and we'll never go there again. In fairness, my partner has been there many times whereas it was my first time, though my last and the same for her to. We both got back home and thought we were going to be sick. They must use the cheapest chicken they can buy. Gives me the shivers just writing this review.

restaurant_img
4.1

505 Opinions

location-iconBroadway Retail Park
British
outdoor_seating_182639takeaway_182639delivery_182639

Great Sunday dinner at reasonable prices. Very good service from staff and nice venue.