Based on 148 opinions finded in 1 websites
Based on 148 opinions finded in 1 websites
Nº 28 in 208 in Redditch
Opinions
Quick serving nice coffee and cake
Sanyi Tako . 2024-10-20
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It is such a lovely place with nice stuff, but everytime I go there, many tables are sticky and they are dirty for such a long time until someone decides to go and finally clean them. But today it was another level, my cup was dirty and yellow from every side. Couldn't enjoy my drink, just left.
Tomasz Tarasiuk . 2024-08-23
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I understand that it's hard to get up on Sundays, can I change the opening hours from 08.30 to 10.00????
Krokodyl31 . 2024-07-21
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Great staff, warm welcome, well kept cafe
Ross Phillips . 2024-07-19
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Lovely staff here and a great ambience. The summer frappes are divine!
Cherie F . 2024-07-17
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Had a lovely lunch here this week. Toasted sandwich was really tasty. The staff were friendly, polite and efficient.
Tom King . 2024-03-24
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Miserable staff and tables not cleared. Proper depressing place to be.
whippetRalph . 2024-03-08
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Meg is an absolute credit to Costa, ridiculously hardworking and always a smile on her face!! Always 5 stars 🌟🌟🌟🌟🌟
Khloe Spooner . 2024-02-23
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Best staff in any Costa I've been too 👌 🙌 💯
Paul Dutton . 2023-12-16
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Busy but relaxed. Staff are always nice in this branch. I tried a oat milk chai latte for the first time 🤤 yummy! And my brother and niece went straight for the black forest hot chocolate, which they loved
Sarah Child . 2023-11-19
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Megan, Georgia and their team always serving up great drinks - they even start making them as we walk in the door now! Cake fridge always well stocked and always a friendly welcome Shout out to Tom and Harry who are particularly happy at 7am in the morning too! Good job guys x
Sam Tilley . 2023-11-12
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I love Costa Coffee, their prices aren't ridiculous, the staff are friendly and attentive and the atmosphere is always relaxing..
Samantha Evans . 2023-11-11
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Went in at 1.45pm on the 6th of November. The two people serving were polite, efficient and was going the extra mile helping the elderly customers by taking the orders to their tables…. An absolute credit to the company! Thanks for a pleasant experience!
Rachel B . 2023-11-06
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Great flat white always nice and strong. Good friendly team
Jamie Forrest . 2023-10-13
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Perfect place to catch up with Friends. My local one 🤩
Katarzyna Abraham . 2023-08-20
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Staff are rude, more specifically Morgan is rude and have no sense of customer service.
Amie Archer . 2023-08-20
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My daughter ordered a Panini, muffin and coke ordered from Costa, Trafford Park, Redditch on 20/08/23. The panini was not in the order, not a huge problem but it meant after paying for delivery, we had to go to collect anyway as the full money had been taken and there was no note on the receipt indicating why it was missing i.e out of stock which it turned out to be). My word, we were greeted by Morgan who had the worse attitude I’ve come across in years. When we explained the issue, she stated it was not her error and when we advised the order had been delivered in a sealed bag, therefore it was Costa’s error. Morgan smirked, advised we were “being ridiculous” when we asked why they hadn’t made us aware that the panini was not in stock (they’ve always done there and at other places). She then shrugged her shoulders, rolled her eyes and walked off. It was very clear that she did not care, does not enjoy being at work and has zero interest in even pretending to be polite.
Dora Archer . 2023-08-20
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It's a Costa the same as every other one ,it was clean tidy pleasant staff
Ian Ian . 2023-08-17
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Great place for quick break from travelling for work. Had to clean the table myself ms no one came to wipe it over free either but they was a bit busy. Had a lovely shortbread just a shame they didn’t do more cakes like Victoria sponge and choc fudge.
Mike L . 2023-08-06
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What can I say about costa, my daughter spends a fortune on coffee, as for me i only drink tea
Linda Evans . 2023-07-07
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A nice clean place with very friendly staff that are only too happy to help. It was a pleasure to use this Costa coffee shop. Will definitely use it again.
Lee Ormsby . 2023-06-11
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Not the cleanest Costa, baby change was full of old food, staff not interested when informed
Janine Fuller . 2023-05-23
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Good choice of coffees, nice service fully recommended
Slawek Janowski . 2023-04-02
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Love Costa Trafford Park Abie,George & me had a catch up & it was a freebie Costa time,perfect place for me💯🦋
charlotte roberts . 2023-03-09
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Great place to have a quick coffee and cake with my pre-school daughter (although she didn't want a coffee and opted for a babyccino for some reason!). Great friendly staff. Worst I have to say is that the floors were a bit messy/dirty, but since we visited after lunch, I'll give them a pass as it was probably busy before we got there.
Allen Evans . 2023-02-03
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Lovely always so friendly and happy
Paula Jenkins . 2022-12-18
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Early morning starts instantly made better with a good flat white served by friendly staff. Top job! 😁👍🏻
Mark Ward . 2022-11-02
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Best coffee you can get in Redditch
ProBurger . 2022-08-26
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So should not be working in any kind of shop you have no people skills at all women with glasses my poor daughter is so upset
Carole Davies . 2022-08-13
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Nice, cozy and friendly place for coffee with friends. Many new frape for hot summer
Dariusz Wachowiak . 2022-08-12
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Always clean and friendly good coffee
laurence needham . 2022-07-25
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It was clean and tidy andnthe staff was vert friendly and get my order right
Ian Wood . 2022-06-18
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I go here regularly with a friend normally an hour before closing time. Even though the staff are starting to clean up they are friendly, attentive and happy to serve.
James Kimbley . 2022-05-15
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Can't fault the staff in this location. Always friendly and quick.
Liam Coyle . 2022-05-11
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Great carrot and walnut cake, and delicious red Berry smoothie. But it's always cold in there with the air conditioning, probably be welcome in the summer though.
Leet M . . 2022-05-03
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Good service and well spaced out 😊 could have done with some open windows though
sandra kelly . 2022-04-20
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Always have a good experience ✨ thank you for great service
Lin Mason . 2022-01-09
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I LOVE COSTA !!!!! lovely place great coffee lovely atmosphere
Emma Wilkes . 2021-11-22
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Amazing service from Daisy and the team we arrived at 18.40 they shut at 7 and were really polite and chatty and nothing was too much trouble.
Suzanne Cole . 2021-10-27
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Excellent drinks was hot enough fir us as we do like extra hot drinks
Nikki Harris . 2021-10-12
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Lovely staff great food and drink clean premises
Mindy Collins . 2021-08-27
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Coffee was lovely and toastie was delicious
Diana Stableford . 2021-07-28
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Great location, quick fast service.
Hazel D . 2021-07-14
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Staff are always lovely. Highly recommend downloading the app.
Stephanie May . 2021-07-13
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GREAT COFFEE AND RUBY HOT CHOCOLATE
Im-Not A-Spoon . 2021-07-08
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A handy place to grab a coffee before I jump into the gym. Friendly staff and spacious enough for social distancing.
Matt . 2021-07-05
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Nice polite staff lovely customer service
Helen Smith . 2021-06-27
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Had my long awaited coconut lattee yesterday, and it didnt disapoint, still a nice aroma and full of taste thanks costa at trafford oark redditch
Pedro Hyde . 2021-06-16
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Not once did I see tables being cleaned this morning. Just used crockery being removed
GillandJohn Russell . 2021-06-09
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Very busy, no one way system was observed by guests. Staff doing all they can but just be mindful that others aren't so vigilant or respectful
Leanne Redman . 2021-05-28
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Friendly service and great products
Robert Smith . 2021-05-14
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I've not been to this branch yet but I had some gift cards to use so we parked up very easily! .... Walked into store and were able to have a takeaway (lockdown) was a great customer experience!!! My mum ordered a frostini for the first ever and loved it!!!
Jenny . 2021-02-07
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Friendly service and clean.. but very slow
Shez Dixon . 2020-12-05
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Lovely helpful staff as always 🤓
John Davis . 2020-11-02
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Good place for having a coffee ,especially in the summer cuz of the terase they got . And is a populated area. Watching ppl passing by while having a coffee.
Feda1Kyn . 2020-10-15
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Nice atmosphere, excellent coffee with pleasant friendly staff.
Johnny B . 2020-09-25
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Great staff. Brilliant sevice and clean
Patricia Boland . 2020-09-06
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very good, staff were very friendly
H V . 2020-09-04
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Very friendly service. Clean. Modern. Convenient location.
David Snape . 2020-07-29
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Nice friendly staff, good coffee very accessible for wheelchair users and lots of parking.
William Murphy . 2020-02-20
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First visit today but disappointed with the general cleanliness. There was stuff all on the floor behind the counter, the tables all needed clearing and people were moving trays to be able to sit down. The toilet was in need of a clean up as the floor was a mess.
Liz Vickerage . 2020-01-20
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I visited this Costa on retail park this evening with a special little girl who was celebrating her 16th birthday. She is my friends daughter and we came as a special treat . The ladies in there were so kind to her. They went out of their way to make her treat special. Thank you very much . You were very kind.
Jane . 2019-12-02
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This is a great coffee shop for a quick take away or my preference, to drink in, warm lighting and comfortable seating in a few different configurations make this a great place to sit and relax or to get some work done.
david mcgowan . 2019-11-04
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Best jacket potato I’ve had in a long time worth every penny x Excellent service staff are wonderful and very friendly phoned up my order dead on time to collect I recommend them xx
492 Opinions
This was our first visit to The Brook and we chose to visit on “Game Night” We took full advantage of the game delights on offer and I have to say, we were blown away by the quality, presentation and taste of the food we both ordered. Lovely friendly service and a great atmosphere to boot Honestly, this was a fantastic dining experience and we will be back very soon