Based on 865 opinions finded in 3 websites
Based on 865 opinions finded in 3 websites
Nº 373 in 1033 in Croydon
Opinions
A pleasant coffee stop along the parade of shops in Limpsfield Road. It is bright and spacious inside, and service was friendly and efficient. The wi-fi wasn't working when I went so they couldn't take card payments.
David Weatherley . 2024-10-25
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It's Costa, it's coffee what more to say. Although the branch in sanderstead is very nice and friendly, generally clean
Andrew Gwilliam . 2024-10-20
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Quick and polite even when busy
John . 2024-10-12
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Always good but suggest more menu for delivery options. Also be good to be able to get small hot chocolate for children as medium too big
Soraya . 2024-09-30
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Never bought any food this time. I love the staff that works there on a Friday morning they know me well, are always smiling, and am happy to take my order. Today Sunday it's the same staff memener so I am super happy
Venita Rattigan . 2024-07-07
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Time for a pint stop for a White Hot Chocolate. This shop is a bit of a TARDIS. It looks quite small outside but inside quite spacious and seating outside. It's got a nice atmosphere and seems a pitstop for parents after the school run. Drinks were nice. Will return
Repsol Fanatic . 2024-06-07
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Great coffee, always friendly staff, food good if a tad expensive ( but not as expensive as the other 2 coffee shops on the road)
Chris Wright . 2024-02-09
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Quick service, even though they were busy.
Andrew Richards . 2024-01-17
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Lovely shop, wonderful staff & excellent coffee (and free wi-fi!!) - what more do you need?
Paul Stevens . 2023-09-30
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Handy for the loo and a quick bite if you need them.
Mark Charrington . 2023-07-26
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Always a pleasure The staff are very friendly and helpful reminding me about rewards etc
janet brewster . 2023-05-28
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Great coffee and cakes and friendly staff 😋
Jackie Hegarty . 2023-04-24
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Pretty bad coffee and the place needs a really good clean
Ben Perrett . 2023-03-12
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Not the cleanest branch which spoilt the experience but not the coffee.
Jen Blob . 2023-02-20
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Keep cancelling Uber eats orders claiming they don’t have coffee or cakes in stock. Has happened multiple times. When you go in there you’ll find that they are not out of stock if any of the items. LAZY STAFF ABOUT TIME SOMEONE TOLD MANAGEMENT WHAT’S GOING ON DOWN THERE
MrMrandy1981 . 2023-01-12
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Was passing on my drive home and stopped for a coffee and cake and I must say that I've never met such unfriendly and unhelpful staff who don't listen. Never had this experience in any other Costa and I drive all over the country with my work
Simon Mobbs . 2023-01-08
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CHRistmas and short of food stuff
Malcolm Lindley . 2023-01-04
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It's Costa. Same as every other. Nice coffee, sandwiches etc.
Steve Sweeney . 2022-10-28
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Very unfriendly staff! Asked politley for a high chair and staff member just slammed it down without even wiping it down it has visible crumbs on it. I said thank you no response from staff member not even a smile. Tables are dirty, cups not being cleared away when there are 4 staff members standing behind till. Do not recommend this branch at all!
summer h . 2022-09-21
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Atrocious place with unprofessional staff. I gave this place 3 chances and in each case I was met with poor service and they never have croissants. If you keep running out of croissants then the solution is to order more ??? So basically I now just make my own coffee with a thermos and buy some cheap and decent croissants from the nearby Waitrose and eat it at the park. Way cheaper and more pleasant than dealing with the people in there.
C Kara . 2022-09-15
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GREAT STAFF…. Food and drinks always Serve with a smile on there face shop is always clean can not fault them always will go back would recommend…
Darren Tausz . 2022-09-07
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The best Costa in the UK !!! Fabulous friendly staff,we like hot coffee and they do it to perfection and great food.I can't praise the staff enough they make every visit a real pleasure
Tony Andrew . 2022-07-28
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I visit this coffee shop very often. They are supposed to do cold frappé drinks. But there is a problem; anytime I want to drink a frappé, they don't have ice. The staff told me it was not their fault; they were not helpful. A disappointed customer.
Xénia Dimény . 2022-07-07
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Great service with a smile and didn't have to wait long for my drinks at all.
Steven McCarthy . 2022-06-27
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Standard Costa café. This one has no comfy armchairs. Like all Costa, the only savoury vegan food is a packet of salted crisps.
Adrian Waters (Adrian in Croydon) . 2022-05-20
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Visited Friday 11th Feb at 5.15. Greeted by a miserable female staff member who had forgotten how to smile and decided to pretty up the cakes while we patiently waited to order without acknowledgement. There was no one in front of us, when we did order she made us feel like we were an inconvenience. Sat at a table that hadn't been cleared from the last people. Just not a great experience at all.
Gemma Fenwick . 2022-02-11
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a typical high street coffee shop selling usual variety of tea, coffee, cakes and sandwiches
Vin V . 2021-12-26
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I had ordered a coffee as a take away in a take away cup just before the store was closing. As I left the shop the server lowered the shutters on my head. When I complained to the people that run this franchise, the reply given was lack of communication skills from the server in that she thought I wanted to drink my take away coffee in the shop whist they closed it. That felt like a non-truth and so I will not be using this coffee place again. Much better coffee shop opposite.
Whiskey Cat . 2021-12-07
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Very friendly & helpful staff - tables cleaned between customers - food and coffee served hot which is always a bonus
Darley Macangus . 2021-11-05
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It's a Costa coffee. You know what you're going to get each time.
Jum Hed . 2021-09-14
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Friendly service and a good range of drinks and snacks available. Whilst I would prefer to support the two local coffee shops over a chain, it is always possible to get a seat here. There are toilets here.
Tom Quickenden . 2021-08-04
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Arranged to meet a friend for coffee this morning after a long boycott of Costa Coffee shops. What a mistake . Costa FORTUNE for very mediocre coffee . Why do people bother? My advice is give small independent coffee shops a chance you might be pleasantly surprised
Leo Antonaci . 2021-08-01
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I just decided to have my last coffee @costa. A girl at the till kept charging the full price when all I wanted was to use my flipping points! AND worse of all...THE BISCOTTIs got sooooo tiny. 🤨Costa no more. CEOs please get it right!
H Diaz (Tía Chichi) . 2021-07-22
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I'm not usually a fan of Costa's 'hugge' but the coffee at this South Croydon branch was actually good! I recommend the Cortado.
Alex MontaQue . 2021-06-09
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Lovely coffee and staff friendly
Janice Muddle . 2021-06-04
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Only gone frew drive through coffee is good service is good.
Sandor Gyurgyovits . 2021-05-10
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Happy birthday Costa Thankyou for letting us share in your celebrations The hot chocolates & cappuccino were amazing.
paula hawkes . 2021-04-13
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This branch makes a decent coffee
Szymon Kosecki . 2021-03-21
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Hard to avoid this franchise but if you can then I recommend you do
Robert Hancliff . 2021-02-15
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Coffee was fine . Covid social distancing was poor , but that's the costumers fault . Could do with stronger employee input by the door
Paulfastbikes . 2021-01-26
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Good coffee. Parking OK free for 1 hour
jason baker . 2021-01-24
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Great customer service as always
scot grant . 2021-01-20
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Friendly staff and great coffee
Tom Adams . 2020-12-09
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The irish velvet hot chocolate is the best, highly recommend!!!
Jorge Raimundo . 2020-11-06
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I can't be doing with awful Starbucks or Nero... Costa coffee is my personal favourite and Costa Sanderstead is very good. Really friendly, helpful, unfailingly kind staff (hello Manuel!), for whom nothing is too much trouble and clean environment, comfortable seating, decent coffee. That will do me!
Sue Millward . 2020-10-13
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Very helpful staff but seating had been severely restricted due to Covid, so we had to stand for a while (it was too cold outside) but then the supervisor brought extra chairs from outside and set up a spare table which was very welcome. Some customers are pretty ignorant and remained at table long after drinks and refreshments consumed (but that's the same everywhere)
Jonathan Sharp . 2020-10-09
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Friendly service, air conditioning made dining quite cold. Had to leave.
Sana N . 2020-08-18
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Going to Costa Sanderstead feels like going to an independent coffee shop. Always impecable service and the expected Costa quality you'll be used to having.
Diana P . 2020-08-14
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A wonderful coffee shop and staff, definitely one of the better ones in the Costa franchise. Great social distancing measures but some recommendations: 1. Please keep the front door open BUT ask patrons sitting outside not to smoke! I sat down to drink my coffee inside and the cigarette smell and smoke was unbearable as it was coming through the open door. 2. Move the sanitising and logging in (for track and trace) QR code paper more visible when entering the shop. I didn’t see anyone ahead of me in the queue ‘log in’ as it’s behind you when you walk in.
Louise Morrison . 2020-07-25
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Very well organised for the now normal! Lovely friendly staff and this was my first decent latte since lockdown
Susan Mouncer . 2020-07-24
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Very pleasant and friendly staff.
Ian Oakley . 2020-07-10
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Great customer service and good ambience
khristona Smith . 2020-03-05
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Nice coffee but too expensive!!
D_boy247 . 2020-01-17
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Weak coffee these days. Never on my list to visit any longer after being a daily costumer.
Matt Hollings . 2019-11-02
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Great place with a meal deals and very good service.
Grzegorz Szostak . 2019-10-25
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Tasty coffee and friendly staff
Amanda Crump . 2019-10-19
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Costa is....Costa. No big surprises when it comes to food quality or menu choices. However, the 5 star rating is for the employees working there. Any time I have been in, they are most welcoming, courteous, kind and professional. Well done guys.
Asim Khawaja . 2019-07-23
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Good service lovely made coffee
Fi Haines . 2019-07-15
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Staff was friendly and queue wasn't too long. Coffee was as expected too and place was clean and pleasant
Peter W . 2019-07-05
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Was quite slow but is plenty of seating. Parking is scarce.
Regan Valle . 2019-06-16
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Service was good and the cafe is very clean and tidy and it has cosy atmosphere, plus nice coffee
Ian . 2019-06-13
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Well-done Best Costa I have seen.!!
Graeme Briggs . 2019-06-05
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Lovely place to meet friends for brew
sarah yorke . 2019-05-16
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It's Costa! I visit these outlets often. Never disappointed.
David Harris . 2019-05-01
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Costa Coffee in Sanderstead is really just another conventional standard Costa Coffee house.The staff appear to be friendly enough and efficient, the establishment is very clean perhaps a little cleaner than most Costa Coffee franchises. If you are feeling peckish there us a array cakes, toasted sandwiches, wraps and biscuits ect on display to tempt you. On some Wednesday morning the establishment can get rather busy with a steady flow of coffee drinkers, the staff handle these busy pretty well, but you can feel a little rushed at times to finnish when seating becomes an issue
Graham Mountford . 2019-04-05
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Cost a lot coffee barely warm coffee so u drink it quick and buy more, Starbucks better if u can find one
Peter Lamb . 2019-03-21
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“Dishwasher out of order” sign, which has obviously been there for ages so that they don’t have to wash dishes and use throw away cups. Pretty terrible coffee as well.
Gareth Jones . 2019-02-26
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Meeldiv ja hubane tütar seal töötas !!!
Iivielisabeth Limberg . 2019-02-17
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I was in this store today tried to ring my order through but know one answered so when I got into store told them was trying to ring just ignored me and girl on till needed to go to back to bed and no Christmas cheer both miserable
lesley rigelhuth . 2018-12-19
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A really nice Costa. Staff are lovely.
Valerie Hargrave . 2018-12-02
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Drinks tepid however service quick.
Stephen Worms . 2018-11-29
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Cheese and ham toastie ana a latte
Iain Borthwick . 2018-11-23
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had a lovely tea and friebd had a hot chocolate
Melissa Bethan . 2018-11-18
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Costa is quite slow and there food is delicious
Dave White . 2018-11-18
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Grim lavatory. Floor awash with pish. Sort it! That asides over 2 quid for a take away cuppa. Plus point is they open early.
rob girling . 2018-10-02
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Good quality and reasonable service
Freya Beer . 2018-09-15
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New staff training, waited for coffee was made well, place very quite
susan arbia . 2018-08-03
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Lovely coffe as allways and tasty cakes Slightly exspensive but a nice treat
Michael Yates . 2018-07-28
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The staff are hard to understand but are very nice!
W B . 2018-06-21
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Standard ' chain ' experience. Clean inside. Can usually park outside. Lattes plenty hot enough ( which is not always the case in some cafés )
Lesley Pickering . 2018-05-14
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Nice Costa store with some seating area. Always have fresh goods there but sometimes the service can be a little poor.
Lewis Beischer . 2018-03-24
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Really friendly staff and food is served quickly
Liv . 2018-03-14
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Food and drinks were fine but the service and wait time is terrible. Have to repeat order several times and correct mistakes after order is taken. This is not a one off! I am a fan of Costa but avoid this branch and go to Waitrose cafe instead. Last visit several people just walked out after queuing.
Steven . 2018-03-11
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Espresso too watery but the location, shop & staff very welcoming.
Martin Forey . 2018-03-11
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They r always very welcome and polite I n thete
Kim Poynter . 2018-01-27
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Reasonable service but main reason for visit is the children's mini hot chocolate at 50p a pop. Great value.
Tim Hansford . 2018-01-03
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A bit slow and high staff turnover. Coffee can sometimes be burnt but usually a good place to stop for lunch after a visit to the nearby duck pond and big playground across the road in Sanderstead Rectory Park
Linda Dean . 2017-11-06
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Enjoyed this place, the staff are very friendly, good coffee ☕️ and lots of comfortable seating.
B P . 2017-10-07
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Pleasant place to spend an hour on Sunday morning.
Dallas Mcgillivray . 2017-09-10
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Always nice coffee and friendly staff
Joshua Chan . 2017-08-20
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Asked for a skinny mocha as full fat makes me I'll and was given full fat twice! Asked for a flat white and do t even know what it was but was not what I asked for! The staff need to pay attention and listen
Michael Stalley . 2017-08-20
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Good location across from the park, ok for children
Kevin Rhodes . 2017-08-03
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Good service. Friendly. Good size with lots of seats. Parking available outside. Near to other shops.
Mark Belfield . 2017-02-07
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Friendly staff great coffee as usual.
J T . 2017-01-02
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Everything was brilliant the burger’s i have had at this pub are excellent and the staff are so kind and caring snd got my food done in rapid time making my experience even better. All in all one of the best pubs ive been to in a while would definitely recommend it
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216 Opinions
The food was okay—I ordered the BBQ chicken panini with chips for brunch. Unfortunately, the experience was spoiled by one staff member (possibly the manager, a middle-aged man) who was incredibly rude. I was there to work on my laptop and planned to stay for a while, intending to order brunch, coffee, and then lunch. Just ten minutes after finishing my panini, while planning to order coffee soon, he approached us and, in a rude manner, essentially told us to leave. It seemed he assumed we were sitting around without ordering, but he didn’t ask—he just assumed. His abrupt approach was quite unpleasant. I ended up ordering just one more coffee, but because of his rudeness, we decided to go elsewhere for lunch. It’s a shame, as other staff members seemed friendly. This experience really left a bad taste and overshadowed an otherwise decent visit.