Costa coffee in County Durham

Great hot choc this time of year, service is good and nice atmosphere. Food can be exposed and flies get at it which put me off.

Went in yesterday to get a cappuccino at 5.40pm to be told by a very horrible lady that they were closed even though on the door it clearly said 6pm. They were obviously bored with no customers and wanted to leave work early!! Top it all off there was customers sat in there anyway so they could’ve easily served me!

A bit dirty and not aesthetically pleasing.

Great mainstream coffee shop with a very local feel. Good coffee, great teacakes, decent range of fancies. Service with a smile. Prices as you would expect. Worth a visit.

Excellent staff member on service and polite

Very friendly and helpful staff. Was able to get an oakmilk coffee as I am milk intolerant. My only reason for not giving 5 stars is because of the wait we had to give our order.

The service, and quality of the items, is always excellent!

Really good coffee and pleasant relaxed atmosphere.

I haven't received my food, but, is saying that they have delivered to me! WHERE IS MY FOOD, OR A FULL REFUND, INCLUDING THE TIP! UNACCEPTABLE!!!!

Always enjoy the food, and the staff are friendly and polite.

She was so lovely and polite and very quick to get my order and come here

Could do with a good clean , no atmosphere

Served by Jacob today - he was so friendly and happy!

I dropped in for a large cappuccino and porridge (milk & honey) Adam was on duty this morning and knew most of the customers and their orders and took special care to make sure everything was as the customers expected. Adam made my early morning breakfast stop a relaxing experience and made certain to ask whether I required my porridge made with water or milk. Thank you so much for employing such caring baristas ☺️🙏🪷🙏 ⭐⭐⭐⭐⭐ 10/10 Borderline 11

Staff are always finding a way to work. it is always clean and the staff are great at communicating. the drinks are great and the staff are always hard working.

All good... just the musak was a tad too loud!

Excellent service from attentive and welcoming staff. Coffee delicious.

Was served by Katie who was lovely and really helpful. Great service and food!

The staff that work here are absolute angels, best Costa!

Says on the door it’s open until 6pm. Arranged my whole day around this info. It’s important to give people correct opening times. Boils my blood

I visited the drive through this afternoon and wanted to order a frappe to be told they couldn’t make any. Whilst waiting for a hot coffee I over heard staff bad mouthing other customers, service was slow, in the toilet the toilet roll wasn’t in the holder, there was no soap, imagine my horror when I saw a member of staff using the same toilets and knowing there was no soap and then watched them deal with a customer straight afterwards. I over heard some of the staff using the c you next Tuesday swear word. Very unhappy with this experience and won’t be going back, I’ll travel to Starbucks instead next time!

Friendly staff good coffee but very few cakes left to choose from when we went in at 3pm on a Saturday afternoon

Very busy site, great coffee and friendly service ques a little long at busy times.

Obviously great selection of coffees, also teas, iced drinks, soft drinks , juices and water. Food is mainly sandwiches and paninis but great selection, toast with jams, marmalades and marmite. Plenty of cakes, pastries and biscuits to accompany your drinks, have inside or takeaway options. Toilet on ground floor wheelchair friendly, second toilet upstairs with extra seating and a more quieter space. Downstairs choice of armchair settee and dining chair seating. Short wait for service as gets busy at certain times but use the costa app and order ahead and pick up on arrival. Staff friendly. Alternative oat, soya, plant based "milks" for anyone with allergy or vegan vegetarian.

Great little place and who doesn't live a Costa

Queue out of the door. Server chatting with a family obviously known to her. If you're in a hurry avoid.

Always get a warm welcome whenever I've visited. Staff are very friendly and the food and drinks are good quality

Had a lovely lunch and latte. Very friendly young lady serving. I think her name is Heather. Showed interest in why we were visiting Selby. A refreshing change from some outlets.

Lovely staff, got served quickly, place was clean and well run.

always like my trips to Costa lovely food lovely friendly staff pricey but worth it I thunk

Friendly and helpful. Lovely relaxing atmosphere

Very busy, understandably! Vegan was well, pity they charge for oat milk - Caffe Nero doesn't charge!!!

Large que & only one person serving(Olivia) I had been waiting 15 minutes another member of staff (Adam).. Came out and served the lady before me then walked off even though there was a que! I only wanted 2 take out coffees. I won't be returning. Poor service & expensive.. Poor customer service!!

Ordered two lattes with extra shot. One of us got a fresh shot the other got the remnants of 3 cold cups of coffee shots . First taste was awful, funny tasting milk and no taste of coffee! All the empty tables were filthy. £7.70? wasted. Will not be returning.

Nice little coffee shop friendly staff good coffee

Staff so friendly food great coffee first class

Lovely experience, not too busy, easy to talk

As a regular at selby costa I always enjoy my coconut hot chocolate today the froth got alittle out of hand but as always the manger was there to sort it out. It's always nice to come in and the lovely girls know our regular order it makes us feel very welcome😍

In my opinion, this is one of the better Costas that I've been in. A good central location in Selby. Tables cleared regularly.

good chain coffee shop offering the good choice of food and drink

Nice coffee as always and had the only vegan cake/sweet item I could see, but very disappointed at the lack of any vegan sandwich/lunch options (perhaps just one salad) compared to what I've seen before in other Costa stores.

Usual Costa experience, friendly staff.

Upstairs was more quiet so I could work using the Costa WiFi. The staff are friendly, generally it's a nice environment.

Always good. Needed a bit of a tidy today.

Ok, very slow service, lukewarm coffee

Go in most days very friendly staff

I had a coffee and a mince pie. The mince pie Costa lot, I'll have to start saving now if I want to buy another one next year.

My wife and I visited their Selby outlet on Friday last using a gift voucher. My Mocha was the worst that I'd had anywhere and my wife was not impressed with her Americano. The toasted sandwiches were overcooked. I don't think I'll.ever go to the Selby outlet ever again, not even for a free drink

On two occasions my Flat white coffee was warm, should have been hot, clearly not enough steam applied to the milk before pouring, because of this, on subsequent visits I have ordered americano's instead.

Sat outside in November. Lovely!

Always reliable for a good coffee.. would have been nice to have staff check tables to clean between customers as had to clear snd clean my table before able to use it. And toilet downstairs was very bad, had my grandson for the day and had to wipe it all clean before I could let him use it, as previous person had obviously no direction so it was wet all over the seat snd around the basin, so it would be good to regularly check. Not blaming the staff as I know they can be busy, but management should have enough staff to designate time to clean areas.

I always enjoy Costa. Its the best in my view. X

Very good Christmas drink, complete with purple one!! All clean, including toilet, and helpful and cheerful staff. Keep it up , people

Best Costa . Called in last Sunday morning 24.10.21 . Fully stocked and really friendly staff will certainly be back when next over

Same usual Costa items, ideally located in central spot. Be prepared for a wait though, the service can be slow at times.

Costa coffee, Costa bomb more like lol... standard Costa coffee with drink in or take out option & outdoor seating. If your a fan of Costa Coffee then its definitely a stop for you 😉 ☕

Very good service, clean and tidy

Decent Costa located just off the main high street, upstairs seating allows for a quieter experience. Coffee and cakes are usually up to the Costa standard and so it's a good spot for a break or a chance to have a catch up

Brilliant place for meeting friends or just to chill on your own. Lovely food and the staff are brilliant

Friendly Staff but as with all Costas the Coffees are way too Expensive !

Late coffee (4.30pm). Staff great and so was coffee .... last to leave at closing time.

Staff helpful and pleasant but the environment is not great. Social distancing in place but tables needed cleaning down possibly not enough staff on to cope. Coffee quality good and usual range of food.

Friendly staff and quick service.

Always top quality service from friendly, knowledgable staff

Lovely girls giving great service 5*

Apart from my app not working the staff were very kind and considerate 🙂

I won't ever return after today; I am sick of asking for hot drinks made with Almond milk, only to be served cows milk with Almond flavouring put in: is it the staff or is it the overarching company who obviously do not believe customers when they say they have an allergy? I have had to go dairy free due to IBS and other similar issues; thank you Costa Selby for making me poorly again.

Great customer service even in these different times. Lovely coffee too

Very friendly staff and very covid safe

Very friendly staff and helpful staff and lovely coffee as always.

Quiet when visited, staff great and chatty. Clean and good covid precautions. Can currently eat in

Staff were really friendly and welcoming. You feel very safe even during COVID-19. The food and drinks are always made to a high standard.

Good staff but I find it a little pricey but then I am a Yorkshire lad lol

Good food and drink but this costa is literally the SLOWEST costa on the planet 🤦‍♀️ sort it out guys. No excuse when other Costa’s manage just fine

I'm not a coffee drinker, i prefer the hot chocolate.

Very clean and fast service. Very friendly staff who are always helpful and kind.

Even with covid there's always a que. Mmmmmmmmmm!!

Excellent coffee and a great service

Excellent service. Great coffee.

Has its busy moments like all Costa coffee houses, but keen staff and pleasant to customers. Kept tidy, and clearing tables generally done fairly regularly. Getting a seat can be awkward if you're on your own, there's no guarantee you've got one, even if you've got your drink. But this issue is the same in many places. Costa, please put some thought into this, thank you

Great drinks and very helpful and friendly staff

Nice coffee and cakes, friendly, relaxing place to have a chat with friends.

Always clean and friendly along with brilliant coffee

Good except tables not being cleaned between customers. Essential with Covid. Early morning visit. Inadequate staffing.

Nice and quiet upstairs for a change!

Sat upstairs and we're bothered by lots of wasps. Pest control had been in that morning but they were still there.

Nice for a Peaceful relaxing snack 1st thing in the morning

Does the job. Pretty empty on a morning so ideal for me to work. Wouldn't have the balcony on the top floor though because coffee machines/blenders in the UK are crazy loud. Coffee generally pretty weak in this country but the flat white is nice.

Good to have coffee from Costa again... Thank you all...

Great Costa, quick, pleasant efficient service....and the Oaty coffee isn't too bad either.

Good experience given the social distancing limitations

Good coffee but always a long wait but excellent quality

Lovely coffee and clean establishment. Love Costa as they have coconut milk for my friend who's lactose intolerant. Friendly staff and comfy chairs..what more do you want! 🙂

Lovely cappuccino, but think they should ask if want one or two shots of coffee. Nice pleasent staff.

Excellent service and the Barista so fast at her work. Very impressed

The best Costa around! And i've been in a few! Great staff, even better coffee and fresh cakes etc.

Nice little tucked away coffee shop, very clean and decent atmosphere.

Very busy ,good fast service , Excellent

A pleasant place to meet, chat, relax. A lovely warm unhurried atmosphere, although if you'd have told me a few years ago that people would be paying almost a tenner for 2 coffees I'd have said they were barking mad.

Very friendly staff, great cuppa and delicious teacakes and fruit bread 🙂🙂