Costa Coffee in Trafford

Good coffee as always, when the weather's nice outside. However, if you have dogs they can't go inside. There are umbrella's outside, but unfortunately we've been told they are broken.

It's a Costa pretty much all the same. Nice coffee.

A nice start when looked after by all.

Lovely place, my daughter says it the best Costa we’ve been to (and we’ve been to a lot). The seating area was very clean as were toilets. The service was quick and the drinks were tasty. The customer service though is what makes this store our favourite, the team are really friendly, particularly Anna and Laura who go above and beyond to deliver great, warm service. Thank you ladies.

A lovely place to enjoy a cup of coffee, staff always friendly, a life saver during covid. Vegan savoury food options limited but that's costa for you.

Came to have one last drink in a place my mum used to go to! Can see why she liked it. Staff are friendly and used to ring my sister if she didn't turn up for her daily fix of hot chocolate!

Always the best coffee at Costa 😎

Nice, clean shop...lovely staff member ( young lady) chilled atmosphere. 06/02/24

Coffeeeee!!!!!!!! Coffee coffee coffee coffee 🤪

Very poor service, messy service counter .

You always get super friendly and efficient service in this branch. Shout out to Becky and her staff for always making regulars and others welcome. Usual good quality food and drinks.

Very bland tasting and extremely expensive and not good value for money

Great Christmas menu added liked the new steak & cheader sandwich

Always busy at great prices a treat on your birthday great service lovely staff as well I would highly recommend always great place relax and xgill

Sign up saying they support Macmillan coffee morning but when you ask the staff they have no idea about it. Ordered a flat white and it came in the largest coffee mug. In future I will go to the nice coffee shop in the centre of the Arndale that is a community project, and they know how to make more than one type of coffee.

Branch on chaos.... need a lot of training and management attention

Loving Blueberry Bubble Frappe at the moment. So Jo complaints from me.

The staff was rude when told to throw away the items with flies on it. But she refused.

The girls serving were. Spot on. Although I had to fiddle with my phone to get on their web. X. Thanks girls. Got there in the end xo

Friendly staff. Plenty of seating indoor and outside.

Absolutely loved the blueberry frappuccino and the ham and cheese toastie!! The girl who served me was called libby. She was so polite and made my experience a really good one ❤️

The manager is very rude, she and the waiter, Marcelo, today the manager kicked me out of the cafe in the morning, and I asked for a security only because we bought a pie from another place, and the problem is that the pastry wrapper does not bear any company name. I have been a customer since 2016 in this branch and I always receive good service, but this manager is very, very rude and the funny thing about The manager said, get out of the cafe that I own on the basis that I am the owner of the cafe, and she uttered words that are not suitable for her to be a manager or represent a costa coffee. All staff lazy they don't care for the quee how much busy .really I'm surprised with this service I know they don't care about customers if they come back because they just worked not owners.

For a Costa I found this very poor tables unclean considering it wasn't busy 3 staff members that I can see , me and my wife left our food as the place just seemed dirty overall not costs usual standard 😢

It was Manchester Marathon day so most people were taking out

OK for a coffee, especially because they have other milks such as Oat milk etc. If they served coffee like this in Europe, it would be thrown away and the business would close down. Sandwiches OK but only if you have no ther choice and far too expensive for what it is.

It was not a nice experience. I visit a store with my family on 5th of April around 11am... Ordered 2 kids drinks which i been said to get myself and i said i already did it as my kids got them ... 4 cakes and iced frappe .. been asked for a loyalty card... Which wasn't working for them. Girl on a til was clearly annoyed she had to put in 12 digit code of card... She barked at me to get app instead of using a card... Meanwhile 2 other staff just started and do nothing.... Store was busy as it's half term, so a queue been made after me and a fel sorry as i keep everyone waiting due to they arrogance and pasivity... I came back to ask for some forks or knives to cut cakes and i have been ignored and barked at what i want ???? What i want.... Well not paying for your arrogance... I worked in customer service for years but this was 😞 it happen to me before in same store.... But i am not really into the complains.... But i felt like we are just not welcomed.... We left literally 5 minutes after.... Also toilets were in horrible condition so does store in general... I am sorry but it made me not to want to go to this franchise ever again....

A few tables still needed clearing,nice hot coffee for once.

Lively young lady serving. Very friendly and courteous. Always enjoy their seeded toast and cup of tea

Friendly, welcoming staff a great place to meet for a brew/cake/sandwich with family/friends or on your own if you want to chill.

lovely coffee and delicious lemon muffin. really enjoyed it

Really nice cake and hot chocolate, fast, friendly and efficient service, loads of space to sit.

This has to be the worst Costa we go in. The staff are slow the stock is always low. Most if the staff all need training. Useless

Come regularly now staff are fab and really friendly and they are great for the hot chocolate 😉

Always enjoy coffee and cake here

4 of us bought drinks on Monday. No butter or spreads available so couldn't buy teacakes or toast. Informed no butter available until Wednesday !

All ways Bob in for a coffee every time we are in Stretford shopping center

Very nice facility tea and flapjack was lovely. We we're waiting a while for what is essentially a tea bag and hot water though. Will come again.

Attendant was rude and had a penchant for being bias, especially to blacks.

Still cosy.Especially on a cold day!

Great coffee although I really don’t get when you order a special type coffee and ask for a large… you get a medium… makes no sense. Some people do actually want a large and are willing to pay the extra for it but still… medium size. Makes no sense

Great service , lovely customer service and fast

Not my cup of tea. The missus loves it for some reason

Very busy on Saturday however service was efficient. Plenty of parking available.

Staff are really good. Control entry and keep everyone socially distanced. Really clean place. Happy staff