Based on 55 opinions finded in 1 websites
Based on 55 opinions finded in 1 websites
Nº 281 in 518 in Dundee City
Nº 47 of 77 Other cuisines in Dundee City
Opinions
We were served by Rita today on a busy Sunday morning, and she was excellent. She was very positive and helpful.
Sarah K . 2023-11-19
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We had a quick stopover here for some coffee and tea. This branch was as other Costa branches - nothing fancy, but did the job.
TheShis . 2023-08-20
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Had cheese and tomato toasties, utterly disgusting..expect propper cheese and tomatoes...God know what was served on the bread...
Teresa M . 2023-05-09
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Why for such a big shop is the wait time so long? This is a big company in the UK and the service is unacceptable. No other Costa in Dundee has this problem. Not the staff’s fault, they are always lovely but to wait nearly 20 minutes for a coffee at a big company like Costa is obscene.
Pilite P . 2023-04-08
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some strawberry blonde girl that served me and my boyfriend she ignored me and went straight to take my boyfriend’s order, after i said my order she toke my boyfriend and continued to flirt with him so i’d like to get her fired
Connor L . 2022-12-09
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Megan who was working the front counter today was absolutely incredible with her service. My friend and I always meet up weekly and she always greets the both of us with a smile, and is more than happy to accommodate the allergies I have by providing thorough information on gluten free, dairy free, etc alternatives and products. Megan is an absolute asset to the company and makes every trip to Costa, overgate a joy. Thanks again, Megan!
V3581OWkatien . 2021-11-12
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Busy Sunday morning but quite lucky to get a table .Great coffee ,Great Quality ,Friendly staff . large airy dining area with people watching as you sit , Tables are very clean and tables are cleared fast
craigluscar . 2021-03-08
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This place can get busy during lunch hour, but the service is always immaculate with friendly and polite staff who make you feel welcome and are very helpful. I've been coming here for years and have never really had a bad experience with staff or food. The food is a set menu with some seasonal changes and I always know what I'm ordering when I visit. The layout of this venue in the Overgate is pretty cool with it's open-plan surroundings which give you a nie view of the coming and goings of the OVergate. Most importantly their coffee is good and has the edge IMO over Starbucks. Highly recommend.
M5993VNmariaa . 2020-05-31
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Lovely staff friendly with all customers. Nice coffee area very clean within the Overgate centre. Good coffee and lovely cakes to choose from also.
GR1UK . 2020-03-11
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Busy place, you know what you're getting at Costa Plenty of seating and quick service. First time in this branch but would return.
scotstjej . 2019-11-07
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Staff were friendly and slightly quicker than many of the Costa’s we’ve been to and there was a nice atmosphere. The cafe is set in the main shopping centre at one end and down a few steps, a bit like a sunken lounge, it works well! I decided to try their new Salted Caramel Latte, lovely but quite sweet, I should have tasted it before I added my small sugar because it made it sweeter than I usually have it. Worth a try though.
holland21 . 2019-09-04
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Was here yesterday as I was shopping in Dundee, only been in a few times but it’s always been good, I’m very happy as long as my flat whites are hot & tasty, had a toasted t cake as well, nice, i am always in Costas every week even in my home town, love them, keep up the good work.
36carolg . 2019-08-07
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We called in here for very late lunch after visiting the V & A Museum. Served fairly swiftly and good selection of items. Nice coffee and soft drinks and good selection of cakes etc. Place not too busy and no rush to get back the table,
george650000 . 2019-03-28
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Neither of the girls serving can be bothered to smile. And the barista had an apron saying "manager".....she couldnt be bothered to look at her customer or be bothered to smile. Its 12h38, not that busy, 4 people in the queue only. Omg! How terrible
prakash290 . 2019-01-13
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Only one slice of brown bread sitting out, unable to sell - why? Medium hot chocolate - 2/3 drink, 1/3 of glass just cream. Customer service training has yet to be delivered to some of staff on shift - not our usual experience here but will just stick with Broughty Ferry branch where customers are valued.
lynseyk262 . 2018-12-19
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I have been to a large amount of Costa and most of them are of good quality and this one is no different. Fast service and you get what you want and is fine for a quick bite for lunch. The ice coffee was perfect...
Add385 . 2018-08-09
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Good quality coffee. Up to same standards for costa. Can be busy and difficult to find seat and times. Nice open surroundings Staff are very friendly.
Robspap . 2018-08-04
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Costa Coffee is gelegen in een shoppingcenter. We ontbeten hier met een latte met muffin en een thee met teacake...
Inge V . 2018-02-16
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Busy Sunday morning but quite lucky to get a table .Great coffee ,Great Quality ,Friendly staff . large airy dining area with people watching as you sit , Tables are very clean and tables are cleared fast
craigluscar . 2018-02-03
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We visit this Costa at least twice a week and we've never been disappointed in any way! The staff are just brilliant-chatty, friendly and very professional plus they are always working flat out-absolutely no slackers here! Surely one of the top Costa coffee shops in...
Tom M . 2017-12-15
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Il Costa Coffee è situato all'interno del bel centro commerciale di Dundee ed è pertanto l'ideale per fare una piccola...
Giusycu . 2017-09-16
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Buena cadena de restaurantes,este tiene en especial, un café y un chocolate caliente especialmente buenos y es la mejor cafetería...
Migue J . 2017-08-29
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Popped in one morning whilst shopping in the Overgate for morning cuppa. Wasn't too busy as it was still quite early so found a table easily enough. We ordered two teas, a cappuccino and bottle of water. I had toast and two of the party...
HEVER . 2017-02-24
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visit every week, staff are always nice and pleasant, even when they are run off their feet. Always busy
msmystique . 2017-02-18
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The standard here is always high and the staff are all genuinely pleasant. This is a busy coffee shop but any wait is seriously worth it. Coffees are fairly priced and always prepared to order. Food is on the pricey side but that said, is...
GusMcC . 2017-01-24
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It's like a pop up Costa but permanent. It's handy and wheelchair accessible just outside Debenhams.
Charlotte B . 2016-12-22
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Very friendly staff, quick service, nice and clean layout, lovey variety of things to eat and drink.
AnnBridgeofCally . 2016-10-31
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Went here for a drink and a cake, so busy but we got a seat and the hot chocolate was hot tasty and good, the cakes weren't stale or hard, they were really good and the staff were polite and helpful. There was always a...
family25traveller . 2016-09-29
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I would spend every day in Costa overgate if I could.. The staff are super nice and helpful nothing too much trouble.. Quick service and the best coffees and toasties
falconate . 2016-09-11
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Been into this Costa a lot and always have good service, friendly smiles and good selection of sandwiches and bakes.
EmmaG3635 . 2016-07-06
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1212 Opinions
Had the special roast beef for two on the Monday. Absolutely fab!
44 Opinions
Servicio de comida y bar excelente. Buena selección de vinos y licores. Comida preparada a pedido y muy bien presentada
140 Opinions
Visited with husband and 2 grown up children before a show. The menu is quite compact but we all managed to choose different dishes so we could try everyone's! We had crostini, fishcakes and blaggis to start. All perfectly pleasant. The crostini in particular was popular. Our mains again were lovely although I found the pork a little dry and uninspiring,the mash could have been creamier. The star of the show was the onion rings we ordered on the side - these are delicious. We didn't have time for pudding so asked for the bill. This took a while to come. When it did arrive, we noticed one of the bottles of wine hadn't been added. We pointed this out and it was taken away to be amended. We again waited a LONG time, the kids went upstairs to the bar and a server eventually returned the same bill saying they couldn't fix it and just to add the price of the wine on it! I didn't find this very professional and was actually a bit uncomfortable as I tried to work out how much we owed whilst also trying to sort out a tip! It really spoiled the end of what had been quite a nice meal. To sum up, probably wouldn't visit again The food is fine, the environment pleasant and handy obviously for the theatre! However, whilst nice enough, I found the servers to be a bit unsure and not terribly skilled in the execution of their job.
69 Opinions
Unfortunately the once excellent chilli burger from the characteristic pheonix bar let us down after years of being the best in dundee (in my opinion). The Chilli was warm, not hot as expected (not warm enough to even melt the cheese on top). Historicly the burger was never the best but simply an accompaniment for the tasty chilli, the new Scotts burgers are hard compacted with no taste or char to indicate a cooked fresh feel, more a pre cooked and just reheated on demand afair. The "fall apart" softie rolls used would be better swapped to a toasted brioche bun. Fortunately i opted not to eat the burger but 2 of us were still ill. A shame as the chilli was a "go to" for us on any day out.