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4.0

Based on 55 opinions finded in 1 websites

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Nº 281 in 518 in Dundee City

Nº 47 of 77 Other cuisines in Dundee City

CUSTOMERS TALK ABOUT DISHES WITH..coffee
Score
OpinionsNoteTripAdvisor554.0

comment_iconOpinions

We were served by Rita today on a busy Sunday morning, and she was excellent. She was very positive and helpful.

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Sarah K . 2023-11-19

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We had a quick stopover here for some coffee and tea. This branch was as other Costa branches - nothing fancy, but did the job.

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TheShis . 2023-08-20

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Had cheese and tomato toasties, utterly disgusting..expect propper cheese and tomatoes...God know what was served on the bread...

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Teresa M . 2023-05-09

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Why for such a big shop is the wait time so long? This is a big company in the UK and the service is unacceptable. No other Costa in Dundee has this problem. Not the staff’s fault, they are always lovely but to wait nearly 20 minutes for a coffee at a big company like Costa is obscene.

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Pilite P . 2023-04-08

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some strawberry blonde girl that served me and my boyfriend she ignored me and went straight to take my boyfriend’s order, after i said my order she toke my boyfriend and continued to flirt with him so i’d like to get her fired

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Connor L . 2022-12-09

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Megan who was working the front counter today was absolutely incredible with her service. My friend and I always meet up weekly and she always greets the both of us with a smile, and is more than happy to accommodate the allergies I have by providing thorough information on gluten free, dairy free, etc alternatives and products. Megan is an absolute asset to the company and makes every trip to Costa, overgate a joy. Thanks again, Megan!

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V3581OWkatien . 2021-11-12

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Busy Sunday morning but quite lucky to get a table .Great coffee ,Great Quality ,Friendly staff . large airy dining area with people watching as you sit , Tables are very clean and tables are cleared fast

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craigluscar . 2021-03-08

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This place can get busy during lunch hour, but the service is always immaculate with friendly and polite staff who make you feel welcome and are very helpful. I've been coming here for years and have never really had a bad experience with staff or food. The food is a set menu with some seasonal changes and I always know what I'm ordering when I visit. The layout of this venue in the Overgate is pretty cool with it's open-plan surroundings which give you a nie view of the coming and goings of the OVergate. Most importantly their coffee is good and has the edge IMO over Starbucks. Highly recommend.

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M5993VNmariaa . 2020-05-31

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Lovely staff friendly with all customers. Nice coffee area very clean within the Overgate centre. Good coffee and lovely cakes to choose from also.

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GR1UK . 2020-03-11

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Busy place, you know what you're getting at Costa Plenty of seating and quick service. First time in this branch but would return.

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scotstjej . 2019-11-07

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Staff were friendly and slightly quicker than many of the Costa’s we’ve been to and there was a nice atmosphere. The cafe is set in the main shopping centre at one end and down a few steps, a bit like a sunken lounge, it works well! I decided to try their new Salted Caramel Latte, lovely but quite sweet, I should have tasted it before I added my small sugar because it made it sweeter than I usually have it. Worth a try though.

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holland21 . 2019-09-04

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Was here yesterday as I was shopping in Dundee, only been in a few times but it’s always been good, I’m very happy as long as my flat whites are hot & tasty, had a toasted t cake as well, nice, i am always in Costas every week even in my home town, love them, keep up the good work.

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36carolg . 2019-08-07

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We called in here for very late lunch after visiting the V & A Museum. Served fairly swiftly and good selection of items. Nice coffee and soft drinks and good selection of cakes etc. Place not too busy and no rush to get back the table,

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george650000 . 2019-03-28

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Neither of the girls serving can be bothered to smile. And the barista had an apron saying "manager".....she couldnt be bothered to look at her customer or be bothered to smile. Its 12h38, not that busy, 4 people in the queue only. Omg! How terrible

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prakash290 . 2019-01-13

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Only one slice of brown bread sitting out, unable to sell - why? Medium hot chocolate - 2/3 drink, 1/3 of glass just cream. Customer service training has yet to be delivered to some of staff on shift - not our usual experience here but will just stick with Broughty Ferry branch where customers are valued.

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lynseyk262 . 2018-12-19

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I have been to a large amount of Costa and most of them are of good quality and this one is no different. Fast service and you get what you want and is fine for a quick bite for lunch. The ice coffee was perfect...

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Add385 . 2018-08-09

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Good quality coffee. Up to same standards for costa. Can be busy and difficult to find seat and times. Nice open surroundings Staff are very friendly.

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Robspap . 2018-08-04

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Costa Coffee is gelegen in een shoppingcenter. We ontbeten hier met een latte met muffin en een thee met teacake...

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Inge V . 2018-02-16

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Busy Sunday morning but quite lucky to get a table .Great coffee ,Great Quality ,Friendly staff . large airy dining area with people watching as you sit , Tables are very clean and tables are cleared fast

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craigluscar . 2018-02-03

MORE AT TripAdvisor

We visit this Costa at least twice a week and we've never been disappointed in any way! The staff are just brilliant-chatty, friendly and very professional plus they are always working flat out-absolutely no slackers here! Surely one of the top Costa coffee shops in...

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Tom M . 2017-12-15

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Il Costa Coffee è situato all'interno del bel centro commerciale di Dundee ed è pertanto l'ideale per fare una piccola...

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Giusycu . 2017-09-16

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Buena cadena de restaurantes,este tiene en especial, un café y un chocolate caliente especialmente buenos y es la mejor cafetería...

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Migue J . 2017-08-29

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Popped in one morning whilst shopping in the Overgate for morning cuppa. Wasn't too busy as it was still quite early so found a table easily enough. We ordered two teas, a cappuccino and bottle of water. I had toast and two of the party...

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HEVER . 2017-02-24

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visit every week, staff are always nice and pleasant, even when they are run off their feet. Always busy

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msmystique . 2017-02-18

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The standard here is always high and the staff are all genuinely pleasant. This is a busy coffee shop but any wait is seriously worth it. Coffees are fairly priced and always prepared to order. Food is on the pricey side but that said, is...

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GusMcC . 2017-01-24

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It's like a pop up Costa but permanent. It's handy and wheelchair accessible just outside Debenhams.

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Charlotte B . 2016-12-22

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Very friendly staff, quick service, nice and clean layout, lovey variety of things to eat and drink.

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AnnBridgeofCally . 2016-10-31

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Went here for a drink and a cake, so busy but we got a seat and the hot chocolate was hot tasty and good, the cakes weren't stale or hard, they were really good and the staff were polite and helpful. There was always a...

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family25traveller . 2016-09-29

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I would spend every day in Costa overgate if I could.. The staff are super nice and helpful nothing too much trouble.. Quick service and the best coffees and toasties

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falconate . 2016-09-11

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Been into this Costa a lot and always have good service, friendly smiles and good selection of sandwiches and bakes.

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EmmaG3635 . 2016-07-06

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