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3.0

Based on 9 opinions finded in 1 websites

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Nº 2601 in 3097 in Leeds

Nº 368 of 399 Other cuisines in Leeds

Score
OpinionsNoteTripAdvisor93.0

comment_iconOpinions

Regular looking Costa. Food and coffee as expected but service slow on both visits. The two members of staff struggled with the queues and gave the impression that it was a normal occurrence.

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mike r . 2024-02-29

MORE AT TripAdvisor

Costa in trinity Leeds is a nice place to go when you need a break and cheering up - the barista Chris was so friendly and smiley that he really cheered me up after a rubbish day - thanks !

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Cathie O . 2023-02-10

MORE AT TripAdvisor

Sirve como un restaurante de comida rápida sin importar la experiencia del cliente. ¡Me dieron mantequilla dura con mi tostada y me dijeron que era la política de la compañía! La señora que servía solo quería sacarme de su cara. Muy mal servicio al cliente

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Cynthia . 2020-01-25

MORE AT TripAdvisor

Visité el sábado 23 de noviembre y me atendió un asistente muy ignorante llamado Aaron. Estaba parado detrás del mostrador de lado y cuando me acerqué al mostrador y le pregunté por dos lattes, él permaneció parado en esta posición y preguntó "de qué tamaño" sin opciones. Luego le pregunté qué tamaños tenían, a lo que respondió "pequeño, mediano o grande". Luego se dio la vuelta para tomar mi tarjeta Costa y dinero sin apenas decir nada aparte del costo. No hubo agradecimientos a los que encontré absolutamente espantosos y francamente groseros. Vamos Costa, encuentra un personal decente, ya que este muchacho desagradable e ignorante está dejando que Seacroft compre a lo grande. No volveré a visitar esta Costa de nuevo. ¡Solo quería mencionar por cierto que el otro hombre que estaba TRABAJANDO junto a él era muy agradable y parecía estar haciendo la mayor parte del trabajo!

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Jayne L . 2019-11-28

MORE AT TripAdvisor

Mi última visita a esta Costa fue espantosa. No es de extrañar que el lugar estuviera prácticamente vacío. Había dos empleados, un joven muy educado y una mujer que claramente veían que hablar con sus amigos era mucho más importante que servir. Ella solo tomó mi orden cuando una de sus amigas me indicó que todavía estaba esperando, luego dejó que el joven no solo hiciera mi café, sino que cocinara mis gachas y dejara mi bandeja mientras ella seguía charlando. Cuando se hizo demasiado difícil seguir hablando desde detrás del mostrador porque se había formado una pequeña cola, ella salió para continuar la conversación desde los estantes de los cubiertos. El pobre hombre tuvo que lidiar con la cola y actuar como camarero. Mi bandeja no tenía cuchara ni servilleta. Aprieta Costa. Es demasiado costoso soportar el servicio de basura.

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GillyCS49 . 2019-08-27

MORE AT TripAdvisor

My husband and I regularly go for a cappuccino here. The staff are super friendly even under pressure when the store is busy, which it usually is. I would definitely recommend a visit.

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Elaine W . 2019-03-20

MORE AT TripAdvisor

Complete con and service is shocking. They serve you and take your cash but wait ages for your order. They charge extra twice if you want cream +marshmallows on hot choc drink. Why the hell isn't this in the price? You don't charge for sugar if people want it! Sandwiches +cakes are extremely over priced especially when I can go next door to Tesco and buy 2 packs of cakes for the same price they charge for one tiny slice. Will NOT RETURN

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mia823 . 2019-02-13

MORE AT TripAdvisor

We come here almost every Monday straight from school run. Sometimes other days too. The reason we come is mainly because of the staff and the coffee of course. Damien, the manager, is fab! He's so friendly, welcoming and extremely comical! He can brighten up the worst of days. Service is fab sometimes and all the staff are professional and always wearing a smile. If there's ever a problem it gets rectified immediately, no question , no issues, just fantastic customer service as it should be. Highly rated from me and SarahChino. ☕ And no payment exchanged hands for this review 😂😂

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TripletMumLeeds . 2019-02-02

MORE AT TripAdvisor

Great place, really modern, staff great drinks as you’d expect but.......the tables!!!! Nearly all of them rock!!! it’s not something I’ve noticed or even been too bothered about but each time I’ve been someone has commented on the table moving (never the same one twice) first time my friend ended up wearing her coffee bless her... On our last visit I spent most the time gasping and grabbing the table every time one of went near it and there was three of us so I needed a lay down by time I got home!! ;-) needs better tables or the floor redoing.... other than that it’s fab would t think you were sat in the middle of seacroft.

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finbyn . 2018-08-19

MORE AT TripAdvisor

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