Costa in Sheffield - Phone Number, Reservations, Reviews

Went in for a quick coffee and found the manger to be the rudest I’ve ever met . I watched her greet other customers and when my turn came she was so rude it was unbelievable. I’ve never been there before so had no previous experiences with her . My friends and I all wear hijab and are Muslim and that was the only difference we could see . Check out previous reviews and you’ll see a definite link to the negative reviews being from people of colour . Costco need to sort her out because I will never go back while she’s working there .

What a rude manager! I asked for two mini decaf skinny latte is one with cream. The manager then made a comment because we were having cream on a skinny latte she rolled her eyes then she received a CV in the post and ripped it up and placed it in the bin without even reading it? what a joke! when there is millions of people looking for work. I am a student myself and after seeing that someone went to the effort to post their cv and the manager just discarded it immediately,really disheartened me.

I went into this Costa for the second time as it was more convenient as I was shopping at Morrison’s afterwards. I was served by the rude foreign lady again, l remembered her from the last time she was rude to me. Yet again, she had a bad manner. On both occasions l have asked for a lactose free iced latte with sugar syrup & on both occasions she has had a bad attitude & rolled her eyes when I have asked for more sugar syrup. This woman should not be working in the public sector as she has a really bad attitude. If my daughter hadn’t been with me she would have been wearing the iced latte & it would have been worth every penny! I will be driving to the Kilmer Way branch just up the road from now on, at least the staff there are pleasant & they know how to treat customers with respect. I would avoid this establishment until the awful foreign woman is gone & if I could give 0 stars rating I would!!!

Usual Costa experience. Nothing g special about this one, butbis clean and good service recieved. Toilets clean and quick and efficient service

As I work a short tram journey away, I finally decided to pop in for a lunch drink. Two staff members on. There was a group of people at the counter, seemingly friends of a member of staff, who were all laughing and loudly conversing which was unpleasant, they took her attention away from serving. Served by someone who ignored me other than to take my order and ask for money! The hot chocolate tasted of hot water with a little milk and I soon realised that all the chocolate powder was in a lump at the bottom of the glass/cup thing. Pretty vile. Will not be returning.

Very expensive had coffee and cake no offers on though, place was clean, toilets clean and staff were friendly, nice atmosphere

What a terrible experience, let down only by the manager, popped in for toast and coffee between meetings, manager rude and would not allow me to use disabled toilet even though I am registered disabled, had to wait for fifteen minutes to use the one other communal toilet, I dared asked for an extra pad of butter for my toast and was barked at that I should have asked for extra on ordering the toast (at this point I did not know I needed it) and that they had to charge me extra for it, such terrible example to set to other members of staff by a so called manager... I will never visit again

Just met friend for coffee had a few biscuits quiet expensive but enjoyable. Toilets clean staff helpful and friendly

about time we had a nice coffee shop in Hillsborough. sandwiches are ridiculously priced but I love their coffee and service is generally quick

My son and I dropped in for breakfast. The staff were friendly and efficient. The service was quick and they bought the hot food to our table. This costa has a lovely atmosphere and is clean and friendly. Will definitely make it a regular stop off point.

Dropped in for coffee and a sandwich. Coffee was weak for my personal taste and the ham and cheese sandwich tasteless, the sausage sandwich was much better. Very busy Saturday lunchtime but very organised and service friendly and speedy. Seemed full of regulars who knew there way around to find seats both at the back of the shop and down stairs.

We visited Costa Coffee as a half-term treat for my grand daughter because she had not been to this branch before. She was looking forward to a hot chocolate drink (with all the trimmings). I ordered the hot chocolate and ordered a latte coffee for myself. Given all the hype about the quality of Costa, we were very surprised and disappointed that both the hot chocolate and the coffee were no more than lukewarm and unenthusiastically served.