Based on 1.665 opinions finded in 1 websites
Based on 1.665 opinions finded in 1 websites
Nº 657 in 1604 in Newcastle upon Tyne
Opinions
Want to thank Franklin for such amazing sevice
tyrese . 2025-02-02
MORE AT Google
It was wonderful. Wings are superb
Irsa Batool . 2025-02-01
MORE AT Google
Franklin was really helpful and the food were so delicious.
Isabella Viddah . 2025-02-01
MORE AT Google
Amazing restaurant, will come here every now and then, the customer service is top notch, funny and welcoming staffs. The staff FRANKLIN was very nice. Please increase his wages 😂very welcoming and kind
John Vianney . 2025-02-01
MORE AT Google
Franklin was a great guy good seevice
Eamonn Whelan . 2025-02-01
MORE AT Google
Overcooked & cold food, congealed fat in pans, 90% of pans were empty. Dirty food station's 👎👎👎👎👎
bj Stokes (Beeg) . 2025-02-01
MORE AT Google
Excellent service. Deserves a bonus.
Naomi F . 2025-02-01
MORE AT Google
I popped in for a bite recently and was super impressed! The food was mostly lovely, especially the Beef in Black Bean Sauce and the Prawn Spring Onion—definitely would recommend. The service was top-notch, and the place was sparkling clean, which really adds to the vibe. I've got to mention, I'm still bummed that there wasn’t any cheesecake on the menu! Overall, a solid experience that I can't wait to repeat.
Louis Sandra . 2025-02-01
MORE AT Google
Great food and service always.highly recommended
nwata Michael . 2025-01-31
MORE AT Google
all the food here is fresh and delicious I’ll come here next time
huashuo zhang . 2025-01-31
MORE AT Google
Lovely food. Huge selection. I was so full I could barely walk out the door when I left.
Jody King . 2025-01-31
MORE AT Google
The food is so good. It's the third time we ate here! Perfect!
Z Jin . 2025-01-31
MORE AT Google
Lovely, friendly services, top notch food and I want to say Franklin our server was lovely and made our experience very enjoyable. Highly recommend this place
phillipa martin . 2025-01-29
MORE AT Google
Great service from Franklin, nice and warm atmosphere
Fergus Maclean . 2025-01-29
MORE AT Google
Franklin made this experience much better! Will be back!
Danny Bajwa . 2025-01-29
MORE AT Google
Good service and nice environment
joyce gong . 2025-01-29
MORE AT Google
The food was incredibly dry there was many bone in my chicken curry the sweet and sour sauce stung my lips the noodles were very dry and had no flavour my hand got burned from on of there spoons there was a little amount of desserts to choose from the icecream machine wasn’t working yet again they used chicken nuggets as their salt and pepper chicken and they had barely had any food to choose from they have removed a lot of favourite foods
Rach Watson . 2025-01-29
MORE AT Google
A great place for group celebrations. Chinese New year 2025. Franklin was of great service for my group of 10.
Phattarapon Pumpong . 2025-01-29
MORE AT Google
Server Franklin was very helpful and energetic
Josh Cook . 2025-01-29
MORE AT Google
The food was amazing Especially desserts .customer service very helpful and also more respective
Mohammed Safvan . 2025-01-29
MORE AT Google
Franklin was really sweat and helpful. Really pleased
sibel akbiyik . 2025-01-28
MORE AT Google
Great place, lovely food and amazing atmosphere. People here are very welcoming. Loved franklin, didn’t know he moved here from los santos, made my mate down a whole lotta alcohol. Canny experience
Elliott Lowes . 2025-01-28
MORE AT Google
Franklin was a fantastic server, he really made the night
Matthew Maiden . 2025-01-28
MORE AT Google
Excellent food and Franklin was very nice and super helpful.
izzo _the_artist . 2025-01-28
MORE AT Google
Franklin was the highlight of the evening. Love that guy.
Matthew B . 2025-01-28
MORE AT Google
Shout out to arun , was great 😊 really enjoyed himself
Mitchel Ayaebene . 2025-01-27
MORE AT Google
Lots of food option, Very friendly staff and beautiful interior
L T . 2025-01-26
MORE AT Google
Very good service and nice meals
Rashidat Ahmed Ahmadu . 2025-01-26
MORE AT Google
very good and delicious. Very fresh and comfortable
Victoria . 2025-01-26
MORE AT Google
I don’t know how people are giving good reviews, we went last night and after paying our bill before we ate( I can see why they do it) . We struggled to find any thing worth eating , all the chicken dishes were some sort of breadcrumbed chicken chopped in squares then a sauce added , well I say sauce , more like watered down sauce. All the Indian selection was cold , the butter chicken tasted like it come straight from a fridge. The English food was a joke . Even the duck for the pancakes was boiled and smelled disgusting. I very rarely give a bad review but the only saving grace for here was the food from the freshly cooked grill was nice , prawns and fried rice. Unfortunately you pay at the start so pointless trying to get a refund, used to be quite nice here when it was Lou’s. Tables were cleared quickly so that’s something though the amount going in the bins was unreal. If you do go watch for them putting the food out to get it hot as I don’t believe the hot plates work . I hope they improve or it’s another failed eat as much as you want in Newcastle, and there’s plenty before them
daren hill . 2025-01-26
MORE AT Google
Pradeep was excellent with service
Tony Gee . 2025-01-26
MORE AT Google
Varieties of food and nice staff, Pradeep
Meds Cabrera . 2025-01-26
MORE AT Google
Excellent service, served by Pradeep
Yildan Husnu . 2025-01-26
MORE AT Google
Amazing! incredible food, incredible service.
Ceejhay Chan . 2025-01-26
MORE AT Google
Awesome Service very friendly , great food
Lan Ervin . 2025-01-26
MORE AT Google
Very nice service and good humor from the staff
Ebube Ukachi . 2025-01-25
MORE AT Google
Franklin- look the customer service and the atmosphere. Made feel comfortable although it was my first time and will definitely come back.
Gift Igbinosun . 2025-01-25
MORE AT Google
First time here, Franklin served me and my friends. He was very funny and amazing and great to talk to. Had a great time, the service was very good!!
Khanza Tahir . 2025-01-25
MORE AT Google
This restaurant offers an exceptional dining experience! Everything from the ambiance to the service is top-notch. The atmosphere is cozy and inviting, with a beautifully designed interior that makes you feel at ease. The dishes are not only visually stunning but also incredibly delicious, showcasing the chef’s dedication and creativity in every bite. The staff are warm, attentive, and thoughtful, ensuring every detail is taken care of. Overall, this is a place worth visiting again and again. Highly recommended for all food lovers!
wenning zhao . 2025-01-25
MORE AT Google
Absolutely love it it’s amazing I am stuffed 😆 we all enjoyed food was amazing staff really awesome definitely be back came with the family they all enjoyed food and staff where brilliant especially the desserts
Sarah Jane . 2025-01-24
MORE AT Google
Franklin gave the best service, made our experience much better :)
Evie Grace . 2025-01-24
MORE AT Google
Fantastic night at this restaurant last night - food fab (nothing award winning but legitimately lovely and good quality) - and service all round was outstanding - so friendly. Atmosphere and decor is lovely too. Would highly recommend to anyone - suits us with kids where preferences vary and choice is really good with the buffet.
J Fin . 2025-01-24
MORE AT Google
Visited here on Saturday the 18th around 8 pm booked a table was seated quite quickly was told to wait for a service to come and take our drinks order. We waited for about 10 minutes and we was trying to get staff attention. They were not paying any attention I ended up going to the bar to order two soft drinks and was told I had to pay for the whole bill, including the food before we started Which later as I found other people paying after they had had their food I thought this was a bit unfair. The food quality in this place was not the best, especially the salt and pepper chicken which I think I must’ve seen one peace not cooked any other few pieces had black veins and dark meat inside not very appetising. There was not much food left and there wasn’t much of a choice when I asked are they cooking any more? They said no desserts were very disappointing. Ice cream machine was not working and there was a few cakes and some jelly I have been to others around the country which are a lot better and a lot cheaper when I spoke to the manager, he sort of laughed it off saying they’ve been busy very poor service.
Scott Badham . 2025-01-24
MORE AT Google
The environment is very good, and there are many choices to eat. It is a very good place.
Kejia Chen . 2025-01-21
MORE AT Google
Very tasty, great service and ambience
张崇婧 . 2025-01-21
MORE AT Google
Very delicious, second time eating it very good!
XU XU . 2025-01-21
MORE AT Google
great resturant always eat here staff really friendly
Aleksandra Arva . 2025-01-19
MORE AT Google
Second time we've been here and it was pleasant. Sunday night but still quite busy. Service initially a little slow but staff were very attentive once we got going. To be expected when it's a popular place so not a problem really. Both times we've ended up next to a table of 'characters' shall we say, the loud type, blokes.. just my luck. Mostly families and couples enjoying a good feed. Food was mostly ok, the deli section was lacking with sad slices of cheese being the only selection. The rest pretty decent, meats cooked well etc. The sweets selection was nice too, Eton mess was tasty and light, perfect after a couple of plates of buffet food. The servers were all lovely and asked if we wanted to pay the service charge, we did, we appreciated being asked and it not just being slapped on our bill at the end (as seems to be the norm now).. would go back, preferably at a quieter time. Worth the money
Wendy Wilson . 2025-01-19
MORE AT Google
Really great service, staff were lovely and helped create a great night for my birthday.
Jude Roux Gee . 2025-01-19
MORE AT Google
Food high quality and service is very good
Mostafa Morsi . 2025-01-19
MORE AT Google
Best food ever, Saurav is great!
Julius Gerilla . 2025-01-19
MORE AT Google
Very friendly staff and great food
Izuchukwu Chiagozie Eze . 2025-01-19
MORE AT Google
Nice staff and very good atmosphere and very friendly all round. I will definitely recommend.
Eby Otaluka . 2025-01-19
MORE AT Google
I always believe in sharing credit where is due. Arun was fantastic and served as us very well. Arun was very polite with an excellent attitude friendly and of course very warm welcoming. Ultimately, I find cosmos a fantastic as whole and recommend.
Desii SE . 2025-01-19
MORE AT Google
Gorgeous as usual and friendly staff too
Jennifer T . 2025-01-19
MORE AT Google
If I could give minus stars, I would. Food was tasteless, and the options were poor. A lot of trays were empty for periods of time. The shredded duck smelt like wet laundry, and the housing sauce was watered down. Clearly, they have no idea how to run a buffet service. Complete waste of money, would have been happier going to mcdonalds on northumberland Street, and that's a dump! Laos wernt the best, but it beat this place, hands down, anytime!!!
Unit47 . 2025-01-19
MORE AT Google
Great place to hangout with friends and family.
Ana Obi . 2025-01-19
MORE AT Google
Been here quite a few times, but unfortunately it has gone down hill. The only thing I actually enjoyed was the teriyaki grill. Been to the one in Manchester quite a few times aswel and there standard has never changed.
Pete Reay . 2025-01-19
MORE AT Google
Poor selection of food for £20.99/ person. 3 people that won't be returning
Garry Dixon . 2025-01-18
MORE AT Google
Franky was a lovely server, he was so friendly and nice. He deserves a raise :) Food was good aswell.
Eve Dubreuil . 2025-01-18
MORE AT Google
Franklin was probably the most beautiful and talented man I’ve ever met in my life. His way with words and emotions when serving us, was tied in so swiftly with his tender personality.
Matt T . 2025-01-18
MORE AT Google
Our server Franklin was an absolute beauty and aided my journey to see off 10 plates.
Rafferty “RJB” . 2025-01-18
MORE AT Google
Franklin was awesome - great customer service! Needs a promotion ASAP!
Dominic Harvey . 2025-01-18
MORE AT Google
Franklin and the restraunt was a great experience.
Jason Knipe . 2025-01-17
MORE AT Google
Franklin was amazing and the restaurant was fabulous aswell
Robert Kirsopp . 2025-01-17
MORE AT Google
Very welcoming and friendly staff
Oluseyi Durosaro . 2025-01-04
MORE AT Google
I had booked a table in advance and we got there right on time with my family. Friendly staff welcomed us at the door and showed us our place. I can say that the food is amazing, people get confused about what to eat. Everything was very nice and we will definitely go again. Also, the chocolate waterfall in the dessert section is very interesting for children. Thanks...
Caner ACEMOĞULLARI . 2025-01-04
MORE AT Google
Great food, good staff David O and his staff are very friendly.
Tash D Luffy . 2025-01-02
MORE AT Google
Pradeep our server was friendly & helpful .
Penny ODwyer . 2024-12-31
MORE AT Google
delicious and lots of food from all over the world
陈美希 . 2024-12-30
MORE AT Google
It was an interesting experience
ji chenmu . 2024-12-30
MORE AT Google
Good service! Liked the range of different foods.
adorielle . 2024-12-30
MORE AT Google
Fantastic experience and great service.
Harry Nwosu . 2024-12-30
MORE AT Google
We had a wonderful dining experience here! Saurav, our waiter, was exceptional. He was incredibly kind, polite, and attentive, ensuring we were well taken care of throughout. The food was fantastic, well-cooked and absolutely delicious. Overall, a great place with amazing service. Highly recommend!
Maureen Ijeoma . 2024-12-28
MORE AT Google
The staff are very courteous and polite. Franklin was particularly superb and friendly with my kids. Little Cosmo Newcastle is a 10 over 10 for me.
igiogbe Aganmwonyi . 2024-12-28
MORE AT Google
Excellent food. Lovely service. Overall amazing experience!
Sid Grg . 2024-12-28
MORE AT Google
Great place for food and service is always spot on
Norman J Stephenson . 2024-12-28
MORE AT Google
Lovely food and atmosphere very well priced, lovely service and helpful and kind staff
Joe Turnbull . 2024-12-28
MORE AT Google
amazing food really friendly servers
Lily Ions . 2024-12-28
MORE AT Google
The food was nice but not as much variety for picky eaters. Found a lot of the food was cold and while what you did have was nice they didn’t replenish the dishes quick enough so you found that you couldn’t get certain things you were looking to have. The staff were very friendly though and the place was clean.
Adam Marks . 2024-12-28
MORE AT Google
Fantastic food, service and atmosphere. Would definitely recommend.
Phil Murray . 2024-12-27
MORE AT Google
Lovely service (Franklin) I will definitely come back here again. The food was worth the price and tasted good.
Mutambi Keith . 2024-12-27
MORE AT Google
Very good service and amazing food
Sameer Yogith . 2024-12-26
MORE AT Google
Amazing food and great staff but after eating I felt super bloated and I'm still in pain I went on Monday)
Kdawg Boi . 2024-12-26
MORE AT Google
The service was good and the food was delicious. There were plenty of choices on the menu. I'd recommend it.
Bohao Zang . 2024-12-24
MORE AT Google
Food was delicious Me and my friends had a good time There were various options I loved indian and the teppanyaki Good amount of desserts There is chocolate fountain too!😋
Hruthik Konda . 2024-12-24
MORE AT Google
As usual an great experience with cosmo and their staff. Lots variety of food and tasty specialy teppnki live kitchen lots of options. We enjoyed a lot with our kids. Highly recommend and would be come back soon. Merry Christmas Cosmo team 😊
Alberto . 2024-12-24
MORE AT Google
Horrendous , me and the wife been ill since and I have a strong stomach , the food was shocking , poor choice , cold and tasteless , there wasn’t even any fried rice and the chicken terrible , worst I’ve had , normally i give very fair reviews but I would advice anyone to avoid this place , they certainly could put more of an effort into the selection of food
Anthony Patterson . 2024-12-24
MORE AT Google
This food is very good and people always nice
Khloe zhang . 2024-12-24
MORE AT Google
Really good atmosphrere. Nice food.
Feng Js . 2024-12-24
MORE AT Google
the food is gorgeous, so many varieties of food even for those who are picky eaters a lovely atmosphere and the service is so quick and they’re so sweet would definitely come back again
grace white . 2024-12-23
MORE AT Google
The food here is brilliant so many different choices even for people who are picky, atmosphere is amazing so chill and friendly. Service here is quick and friendly. 100% would come back here again!!!
Chloe Pritchard . 2024-12-23
MORE AT Google
Franklin had amazing service and recommendations.
favourite popoola . 2024-12-23
MORE AT Google
Saurav served us at cosmo today and was incredibly polite, highly recommend this restaurant
Mathew McDonald . 2024-12-22
MORE AT Google
Saurav was very helpful and attentive when greeting us and explaining the rules. Would definitely come again
Shannon Taylor . 2024-12-22
MORE AT Google
Our family of 3 adults and 2 kids went to Cosmo today we have a vegan diet so we asked at the front desk if there was anything suitable. I was taken to the buffet by the Manager who promptly pointed out which food was vegan he sincerely apologised there wasn’t a huge choice however we thought we could definitely feed our family with the few dishes on offer so we were happy to stay! Within 10 mins the manager came with a special dish the chef had cooked specially for us, which we were so grateful for and the chef came out soon after to ask if it was ok!. The food we had was delicious and we all left feeling full and happy. We were made to feel very welcome and the manager couldn’t do enough to help and also reassured us if we called before our next visit they will have more options on the buffet. The service exceeded our expectations and we will definitely return!! Thanks again!!
Carole Golden . 2024-12-22
MORE AT Google
Really enjoyed little cosmo again. An all you can eat world buffet where the food is continuously fresh and very tasty. Steak and prawns always a hit for us as is lamb or beef platter. Only went last night and could easily go again today.
Kevin . 2024-12-22
MORE AT Google
Great service and delicious meals
IGE DAMILOLA . 2024-12-22
MORE AT Google
i was really enjoyed to visit this restaurant. because very nice service. for the Christmas everyone need to visit this restaurant obsoletly nice one .
Pradeep Kumar . 2024-12-21
MORE AT Google
Great place to eat, I will highly recommend 👌
flavia monique . 2024-12-21
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in North East
109 Opinions
Absolutely disgusting customer service from a women on the phone no respect at all completely unprofessional and horrible she should not be talking to any customers for any business, maybe washing dishes at a push. (pretty sure she’s new as I have ordered here for over a year every week never heard or seen her) this will be the last order I will be making here and I will be telling everyone I know about this and they will definitely not order again.
963 Opinions
Avocado on toast is a must try. Amazing place and the staff.