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4.3

Based on 1.665 opinions finded in 1 websites

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Nº 657 in 1604 in Newcastle upon Tyne

CUSTOMERS TALK ABOUT DISHES WITH..chocolatesushiricecookedpaymeatbeautifulchickencreamcakeoldduckmustprawnsroundsteak
Score
OpinionsNoteGoogle1.6654.3

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Want to thank Franklin for such amazing sevice

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tyrese . 2025-02-02

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It was wonderful. Wings are superb

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Irsa Batool . 2025-02-01

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Franklin was really helpful and the food were so delicious.

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Isabella Viddah . 2025-02-01

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Amazing restaurant, will come here every now and then, the customer service is top notch, funny and welcoming staffs. The staff FRANKLIN was very nice. Please increase his wages 😂very welcoming and kind

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John Vianney . 2025-02-01

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Franklin was a great guy good seevice

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Eamonn Whelan . 2025-02-01

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Overcooked & cold food, congealed fat in pans, 90% of pans were empty. Dirty food station's 👎👎👎👎👎

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bj Stokes (Beeg) . 2025-02-01

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Excellent service. Deserves a bonus.

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Naomi F . 2025-02-01

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I popped in for a bite recently and was super impressed! The food was mostly lovely, especially the Beef in Black Bean Sauce and the Prawn Spring Onion—definitely would recommend. The service was top-notch, and the place was sparkling clean, which really adds to the vibe. I've got to mention, I'm still bummed that there wasn’t any cheesecake on the menu! Overall, a solid experience that I can't wait to repeat.

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Louis Sandra . 2025-02-01

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Great food and service always.highly recommended

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nwata Michael . 2025-01-31

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all the food here is fresh and delicious I’ll come here next time

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huashuo zhang . 2025-01-31

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Lovely food. Huge selection. I was so full I could barely walk out the door when I left.

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Jody King . 2025-01-31

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The food is so good. It's the third time we ate here! Perfect!

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Z Jin . 2025-01-31

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Lovely, friendly services, top notch food and I want to say Franklin our server was lovely and made our experience very enjoyable. Highly recommend this place

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phillipa martin . 2025-01-29

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Great service from Franklin, nice and warm atmosphere

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Fergus Maclean . 2025-01-29

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Franklin made this experience much better! Will be back!

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Danny Bajwa . 2025-01-29

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Good service and nice environment

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joyce gong . 2025-01-29

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The food was incredibly dry there was many bone in my chicken curry the sweet and sour sauce stung my lips the noodles were very dry and had no flavour my hand got burned from on of there spoons there was a little amount of desserts to choose from the icecream machine wasn’t working yet again they used chicken nuggets as their salt and pepper chicken and they had barely had any food to choose from they have removed a lot of favourite foods

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Rach Watson . 2025-01-29

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A great place for group celebrations. Chinese New year 2025. Franklin was of great service for my group of 10.

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Phattarapon Pumpong . 2025-01-29

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Server Franklin was very helpful and energetic

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Josh Cook . 2025-01-29

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The food was amazing Especially desserts .customer service very helpful and also more respective

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Mohammed Safvan . 2025-01-29

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Franklin was really sweat and helpful. Really pleased

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sibel akbiyik . 2025-01-28

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Great place, lovely food and amazing atmosphere. People here are very welcoming. Loved franklin, didn’t know he moved here from los santos, made my mate down a whole lotta alcohol. Canny experience

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Elliott Lowes . 2025-01-28

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Franklin was a fantastic server, he really made the night

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Matthew Maiden . 2025-01-28

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Excellent food and Franklin was very nice and super helpful.

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izzo _the_artist . 2025-01-28

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Franklin was the highlight of the evening. Love that guy.

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Matthew B . 2025-01-28

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Shout out to arun , was great 😊 really enjoyed himself

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Mitchel Ayaebene . 2025-01-27

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Lots of food option, Very friendly staff and beautiful interior

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L T . 2025-01-26

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Very good service and nice meals

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Rashidat Ahmed Ahmadu . 2025-01-26

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very good and delicious. Very fresh and comfortable

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Victoria . 2025-01-26

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I don’t know how people are giving good reviews, we went last night and after paying our bill before we ate( I can see why they do it) . We struggled to find any thing worth eating , all the chicken dishes were some sort of breadcrumbed chicken chopped in squares then a sauce added , well I say sauce , more like watered down sauce. All the Indian selection was cold , the butter chicken tasted like it come straight from a fridge. The English food was a joke . Even the duck for the pancakes was boiled and smelled disgusting. I very rarely give a bad review but the only saving grace for here was the food from the freshly cooked grill was nice , prawns and fried rice. Unfortunately you pay at the start so pointless trying to get a refund, used to be quite nice here when it was Lou’s. Tables were cleared quickly so that’s something though the amount going in the bins was unreal. If you do go watch for them putting the food out to get it hot as I don’t believe the hot plates work . I hope they improve or it’s another failed eat as much as you want in Newcastle, and there’s plenty before them

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daren hill . 2025-01-26

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Pradeep was excellent with service

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Tony Gee . 2025-01-26

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Varieties of food and nice staff, Pradeep

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Meds Cabrera . 2025-01-26

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Excellent service, served by Pradeep

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Yildan Husnu . 2025-01-26

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Amazing! incredible food, incredible service.

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Ceejhay Chan . 2025-01-26

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Awesome Service very friendly , great food

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Lan Ervin . 2025-01-26

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Very nice service and good humor from the staff

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Ebube Ukachi . 2025-01-25

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Franklin- look the customer service and the atmosphere. Made feel comfortable although it was my first time and will definitely come back.

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Gift Igbinosun . 2025-01-25

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First time here, Franklin served me and my friends. He was very funny and amazing and great to talk to. Had a great time, the service was very good!!

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Khanza Tahir . 2025-01-25

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This restaurant offers an exceptional dining experience! Everything from the ambiance to the service is top-notch. The atmosphere is cozy and inviting, with a beautifully designed interior that makes you feel at ease. The dishes are not only visually stunning but also incredibly delicious, showcasing the chef’s dedication and creativity in every bite. The staff are warm, attentive, and thoughtful, ensuring every detail is taken care of. Overall, this is a place worth visiting again and again. Highly recommended for all food lovers!

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wenning zhao . 2025-01-25

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Absolutely love it it’s amazing I am stuffed 😆 we all enjoyed food was amazing staff really awesome definitely be back came with the family they all enjoyed food and staff where brilliant especially the desserts

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Sarah Jane . 2025-01-24

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Franklin gave the best service, made our experience much better :)

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Evie Grace . 2025-01-24

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Fantastic night at this restaurant last night - food fab (nothing award winning but legitimately lovely and good quality) - and service all round was outstanding - so friendly. Atmosphere and decor is lovely too. Would highly recommend to anyone - suits us with kids where preferences vary and choice is really good with the buffet.

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J Fin . 2025-01-24

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Visited here on Saturday the 18th around 8 pm booked a table was seated quite quickly was told to wait for a service to come and take our drinks order. We waited for about 10 minutes and we was trying to get staff attention. They were not paying any attention I ended up going to the bar to order two soft drinks and was told I had to pay for the whole bill, including the food before we started Which later as I found other people paying after they had had their food I thought this was a bit unfair. The food quality in this place was not the best, especially the salt and pepper chicken which I think I must’ve seen one peace not cooked any other few pieces had black veins and dark meat inside not very appetising. There was not much food left and there wasn’t much of a choice when I asked are they cooking any more? They said no desserts were very disappointing. Ice cream machine was not working and there was a few cakes and some jelly I have been to others around the country which are a lot better and a lot cheaper when I spoke to the manager, he sort of laughed it off saying they’ve been busy very poor service.

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Scott Badham . 2025-01-24

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The environment is very good, and there are many choices to eat. It is a very good place.

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Kejia Chen . 2025-01-21

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Very tasty, great service and ambience

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张崇婧 . 2025-01-21

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Very delicious, second time eating it very good!

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XU XU . 2025-01-21

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great resturant always eat here staff really friendly

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Aleksandra Arva . 2025-01-19

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Second time we've been here and it was pleasant. Sunday night but still quite busy. Service initially a little slow but staff were very attentive once we got going. To be expected when it's a popular place so not a problem really. Both times we've ended up next to a table of 'characters' shall we say, the loud type, blokes.. just my luck. Mostly families and couples enjoying a good feed. Food was mostly ok, the deli section was lacking with sad slices of cheese being the only selection. The rest pretty decent, meats cooked well etc. The sweets selection was nice too, Eton mess was tasty and light, perfect after a couple of plates of buffet food. The servers were all lovely and asked if we wanted to pay the service charge, we did, we appreciated being asked and it not just being slapped on our bill at the end (as seems to be the norm now).. would go back, preferably at a quieter time. Worth the money

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Wendy Wilson . 2025-01-19

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Really great service, staff were lovely and helped create a great night for my birthday.

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Jude Roux Gee . 2025-01-19

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Food high quality and service is very good

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Mostafa Morsi . 2025-01-19

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Best food ever, Saurav is great!

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Julius Gerilla . 2025-01-19

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Very friendly staff and great food

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Izuchukwu Chiagozie Eze . 2025-01-19

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Nice staff and very good atmosphere and very friendly all round. I will definitely recommend.

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Eby Otaluka . 2025-01-19

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I always believe in sharing credit where is due. Arun was fantastic and served as us very well. Arun was very polite with an excellent attitude friendly and of course very warm welcoming. Ultimately, I find cosmos a fantastic as whole and recommend.

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Desii SE . 2025-01-19

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Gorgeous as usual and friendly staff too

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Jennifer T . 2025-01-19

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If I could give minus stars, I would. Food was tasteless, and the options were poor. A lot of trays were empty for periods of time. The shredded duck smelt like wet laundry, and the housing sauce was watered down. Clearly, they have no idea how to run a buffet service. Complete waste of money, would have been happier going to mcdonalds on northumberland Street, and that's a dump! Laos wernt the best, but it beat this place, hands down, anytime!!!

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Unit47 . 2025-01-19

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Great place to hangout with friends and family.

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Ana Obi . 2025-01-19

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Been here quite a few times, but unfortunately it has gone down hill. The only thing I actually enjoyed was the teriyaki grill. Been to the one in Manchester quite a few times aswel and there standard has never changed.

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Pete Reay . 2025-01-19

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Poor selection of food for £20.99/ person. 3 people that won't be returning

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Garry Dixon . 2025-01-18

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Franky was a lovely server, he was so friendly and nice. He deserves a raise :) Food was good aswell.

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Eve Dubreuil . 2025-01-18

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Franklin was probably the most beautiful and talented man I’ve ever met in my life. His way with words and emotions when serving us, was tied in so swiftly with his tender personality.

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Matt T . 2025-01-18

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Our server Franklin was an absolute beauty and aided my journey to see off 10 plates.

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Rafferty “RJB” . 2025-01-18

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Franklin was awesome - great customer service! Needs a promotion ASAP!

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Dominic Harvey . 2025-01-18

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Franklin and the restraunt was a great experience.

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Jason Knipe . 2025-01-17

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Franklin was amazing and the restaurant was fabulous aswell

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Robert Kirsopp . 2025-01-17

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Very welcoming and friendly staff

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Oluseyi Durosaro . 2025-01-04

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I had booked a table in advance and we got there right on time with my family. Friendly staff welcomed us at the door and showed us our place. I can say that the food is amazing, people get confused about what to eat. Everything was very nice and we will definitely go again. Also, the chocolate waterfall in the dessert section is very interesting for children. Thanks...

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Caner ACEMOĞULLARI . 2025-01-04

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Great food, good staff David O and his staff are very friendly.

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Tash D Luffy . 2025-01-02

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Pradeep our server was friendly & helpful .

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Penny ODwyer . 2024-12-31

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delicious and lots of food from all over the world

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陈美希 . 2024-12-30

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It was an interesting experience

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ji chenmu . 2024-12-30

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Good service! Liked the range of different foods.

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adorielle . 2024-12-30

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Fantastic experience and great service.

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Harry Nwosu . 2024-12-30

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We had a wonderful dining experience here! Saurav, our waiter, was exceptional. He was incredibly kind, polite, and attentive, ensuring we were well taken care of throughout. The food was fantastic, well-cooked and absolutely delicious. Overall, a great place with amazing service. Highly recommend!

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Maureen Ijeoma . 2024-12-28

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The staff are very courteous and polite. Franklin was particularly superb and friendly with my kids. Little Cosmo Newcastle is a 10 over 10 for me.

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igiogbe Aganmwonyi . 2024-12-28

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Excellent food. Lovely service. Overall amazing experience!

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Sid Grg . 2024-12-28

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Great place for food and service is always spot on

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Norman J Stephenson . 2024-12-28

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Lovely food and atmosphere very well priced, lovely service and helpful and kind staff

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Joe Turnbull . 2024-12-28

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amazing food really friendly servers

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Lily Ions . 2024-12-28

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The food was nice but not as much variety for picky eaters. Found a lot of the food was cold and while what you did have was nice they didn’t replenish the dishes quick enough so you found that you couldn’t get certain things you were looking to have. The staff were very friendly though and the place was clean.

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Adam Marks . 2024-12-28

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Fantastic food, service and atmosphere. Would definitely recommend.

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Phil Murray . 2024-12-27

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Lovely service (Franklin) I will definitely come back here again. The food was worth the price and tasted good.

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Mutambi Keith . 2024-12-27

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Very good service and amazing food

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Sameer Yogith . 2024-12-26

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Amazing food and great staff but after eating I felt super bloated and I'm still in pain I went on Monday)

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Kdawg Boi . 2024-12-26

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The service was good and the food was delicious. There were plenty of choices on the menu. I'd recommend it.

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Bohao Zang . 2024-12-24

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Food was delicious Me and my friends had a good time There were various options I loved indian and the teppanyaki Good amount of desserts There is chocolate fountain too!😋

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Hruthik Konda . 2024-12-24

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As usual an great experience with cosmo and their staff. Lots variety of food and tasty specialy teppnki live kitchen lots of options. We enjoyed a lot with our kids. Highly recommend and would be come back soon. Merry Christmas Cosmo team 😊

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Alberto . 2024-12-24

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Horrendous , me and the wife been ill since and I have a strong stomach , the food was shocking , poor choice , cold and tasteless , there wasn’t even any fried rice and the chicken terrible , worst I’ve had , normally i give very fair reviews but I would advice anyone to avoid this place , they certainly could put more of an effort into the selection of food

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Anthony Patterson . 2024-12-24

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This food is very good and people always nice

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Khloe zhang . 2024-12-24

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Really good atmosphrere. Nice food.

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Feng Js . 2024-12-24

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the food is gorgeous, so many varieties of food even for those who are picky eaters a lovely atmosphere and the service is so quick and they’re so sweet would definitely come back again

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grace white . 2024-12-23

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The food here is brilliant so many different choices even for people who are picky, atmosphere is amazing so chill and friendly. Service here is quick and friendly. 100% would come back here again!!!

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Chloe Pritchard . 2024-12-23

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Franklin had amazing service and recommendations.

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favourite popoola . 2024-12-23

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Saurav served us at cosmo today and was incredibly polite, highly recommend this restaurant

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Mathew McDonald . 2024-12-22

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Saurav was very helpful and attentive when greeting us and explaining the rules. Would definitely come again

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Shannon Taylor . 2024-12-22

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Our family of 3 adults and 2 kids went to Cosmo today we have a vegan diet so we asked at the front desk if there was anything suitable. I was taken to the buffet by the Manager who promptly pointed out which food was vegan he sincerely apologised there wasn’t a huge choice however we thought we could definitely feed our family with the few dishes on offer so we were happy to stay! Within 10 mins the manager came with a special dish the chef had cooked specially for us, which we were so grateful for and the chef came out soon after to ask if it was ok!. The food we had was delicious and we all left feeling full and happy. We were made to feel very welcome and the manager couldn’t do enough to help and also reassured us if we called before our next visit they will have more options on the buffet. The service exceeded our expectations and we will definitely return!! Thanks again!!

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Carole Golden . 2024-12-22

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Really enjoyed little cosmo again. An all you can eat world buffet where the food is continuously fresh and very tasty. Steak and prawns always a hit for us as is lamb or beef platter. Only went last night and could easily go again today.

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Kevin . 2024-12-22

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Great service and delicious meals

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IGE DAMILOLA . 2024-12-22

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i was really enjoyed to visit this restaurant. because very nice service. for the Christmas everyone need to visit this restaurant obsoletly nice one .

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Pradeep Kumar . 2024-12-21

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Great place to eat, I will highly recommend 👌

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flavia monique . 2024-12-21

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