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3.5

Based on 230 opinions finded in 1 websites

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Nº 330 in 421 in Elmbridge

Nº 9 of 9 Mediterranean in Elmbridge

Score
OpinionsNoteTripAdvisor2303.5

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Beware of this Coppa Club, I've visited a few times in the past month. Each visit I had included an unwelcome visit in my drink. I'm sure you can guess by the title of this review it was ants. I was appalled by this and thought it was just one those things the first time it happened but it seems every time I visit there are bloody ants in my drink. Not to mention the bullying between the servers & the extremely poor service as it would take nearly 25 minutes to receive drinks I expressed this to a manager and they just said we are about busy when the place was not even half full, probably due to the servers not concentrating on the job at hand as they're arguing with eachother and seem extremely stressed. I would not recommend anyone come here. Even the food was not cooked properly twice I've had to send back my steaks as they're overcooked. Please beware of this establishment if you're going to do a special event.

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Anon H . 2024-07-28

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Been to a few Coppa clubs, this one was really disappointing!. Most of our food was very disappointing & not like the pictures!. Steak ragu the pasta was really stuck together & over cooked with 2 tiny pieces of meat in both dishes that were served. Plancha chicken was 1 thinly battered out chicken thigh for £17. Lamb kofta special, had the smallest flat bread ever seen. The steak was really over cooked and not medium rare as requested. For the price of the dishes the food should be spot on & much better! Service wasn’t great either, friendly, just took a long time.

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maddy c . 2024-07-08

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Coppa Cobham. I visited here for my best friends birthday having gone to Coppa Putney & loved it there. I rang them to change my booking & they were extremely efficient on the phone, they even offered me the igloo’s outside as they knew it was a special occasion. Jess was our waitress and she was absolutely brilliant. We had a minor problem with the portion size as we ordered 3 x 7oz fillet steaks but they were about 5oz per steak. Jess gave us a free round of drinks & gave us an extra portion of chips just to settle this for us which we really appreciated. Good atmosphere inside & the drinks were great too. Beautiful interior & exterior. Bathrooms were clean, smelt lovely & again gorgeous interior. Would return, but order something a bit different next time. Thank you to Jess again!

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Harvey . 2024-07-06

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Came for a birthday celebration, which the table was nice very close to the people next to us and had leafs in our face. Our server was lovely however everything else really wasn't great. Drinks took ages to order and come then we ordered starters which we had to order another starter as it was abit too small to share so half the party ate and half waited for the other starter to arrive however we got told after waiting 20 minutes our mains have to come out and the starter will also come out, we got our mains one being the lobster which had no meat on it, a steak that was supposed to be rare which wasn't the chips were cold as well as the steak definitely was waiting in the kitchen too long the burger was okay and prawn linguini was again ok. Nearly finishing mains the starter came out which was very tasty but would have rather have it before my mains. We had a cake brought over for my birthday which was nice and moved over to the comfortable seats, we got the bill which had £67 service charge on as well after separately tipping the waitress. When we came to leave one of the staff rudely said we hadn't paid when we had and when he checked to realise we had didn't even apologise I will not be returning

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Jazmine J . 2024-06-09

MORE AT TripAdvisor

Started off well enough but things began to fall apart with the service. The main courses all arrived while one of our party was still in the middle of her starter... Then the steak had to be sent back as it was really tough and inedible, we asked for that to be taken off the bill. Next was a long wait for two drinks which we had to chase up again, twice. Asked for the Service Charge to be removed. Disappointing overall, considering the restaurant was about 25% occupancy.

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John W . 2024-05-26

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