Cooplands in Stockton-on-Tees

Absolutely biblical service, bossman even gave us the three quid back for delivery since we picked it up instead. Kebab made on the spot and was eaten not long after, food was steaming, kebab sent me to heaven and back, portion size up to order. Cherry on the top of my Friday afternoon

Quality of food was very disappointing. How can they get curry/rice and chips so wrong? Chips appeared to have been reheated many times and rice stodgy, one star given as curry sauce was okay. Very disappointed customer.

Not good for people with ptsd, noises of bells ,machines,shouting of staff waiting over 20 mins for two teas only,

I used this takeaway for the first time for a family get together as I assumed as it was the take away outlet for the buffet restaurant that the food would be better than other options - NOT SO. I ordered on line to collect and was given the option of time I wished to collect. Turned up at nominated time but food was not ready for another 25 minutes. I got the impression that they didn't start preparing orders until you arrived. Having got home after 30 minute round trip, it was found that 3 portions of curry sauce ordered to accompany other food was not packed. After spending over £85, I would have hope that one of the many staff could ensure everything was correct. When I phoned to complain, I was given the pption of waiting until they could deliver or repeat my round trip to collect. As we were preparing to eat, neither of these was an option. I was then told I could have them "free of charge" on my next visit (if I go again!!). Hardly free of charge as I had already paid for them. In hindsight, perhaps I should have checked my order before leaving as I had heard 3 calls from people complaining about missing dishes

Lovely food and atmosphere friendly helpful staff