Based on 36 opinions finded in 1 websites
Opinions
I got 2 Danish pastry's were just put in bag so time I did rest shopping and got home all the icing was stuck on bag looked horrid may cover with plastic wrap before the bag
Hazel Ratcliffe . 2024-09-21
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My little girl wanted cheese straws. So 6 is for £1.50, £0.45 each. They only had 5 left, the guy wanted to charge me £2.25... I was like can you change me for the 6 for £1.50, but he was adamant that it doesn't work like that.... I think it is not a fair trade as I was happy to buy 6 but they did not have 6 only 5. I didn't buy it at the end...hope you have to bin them! Awful customer service!
Zsuzsanna Meixner . 2024-01-14
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We used to love your cake/bread ect but this last few months the standard is going down the pastry is pale and under baked in many cases ,the shelves are under stocked to say the least, acomb is missing cooplands
John Wild . 2022-10-05
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I came yesterday (22nd Sept) at lunch time and brought back sausage rolls for my colleagues, I've never been disappointed before but all 4 had chewy hard bits in the sausage meat? We couldn't eat them any further. Really hope Cooplands aren't changing anything with their meat as it put us all off. Hope it was just a small bad batch. I'll try again, if there's more chewy hard bits in, I will have to not shop there again and a bad review goes further than a good one.
B K . 2022-09-23
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Prices gone up, quality gone down! Isn't just the one at Acomb, no matter which one you go too it just keeps getting worse with each visit to the point I'm no longer going to go there anymore. Cooplands use to be great but now I wouldn't give their food to my dog, she deserves better.
luke sculthorp . 2022-01-17
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I recently went to grab some lunch and instead of getting a festive iced bun, I was given a fruited danish and I wasn't allowed to return it for no reason. I was also given packaged sausage rolls instead of fresh ones on display which were cold and were a higher price than usual.
Harry Adkins-Pennington (HubbaP) . 2021-11-04
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Great staff lovely cakes and hot sausage rolls and a great place too have a sandwich made for you.
Susan Malloy . 2021-08-28
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Miserable moody staff don't give you a proper bag to put your food in asked for a steak pie and 3 steak slices which came to nearly £10 got home the pie was bland and they gave me chicken slices instead of steak the staff also looked stoned. We seriously need a Gregg's back in acomb won't be buying here again. AVOID!
Lexus Sellars . 2020-12-22
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Great little place, friendly staff and lovely bakery items
Megan Palmer . 2020-11-17
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Nicely stocked throughout the day and the staff are always pleasent.
Anthony Odge . 2020-10-20
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Absolutely shocking Staff are rude and all warm food was ice cold Never again!
Casey Perrow . 2020-06-10
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Would actually kill for their strawberry tarts
Matilda Kennedy . 2017-10-01
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Depending on what time you get here they either have everything or nearly nothing. I love their apple pasties, cheese and bacon wrap and chocolate flapjack
Chloe Precious . 2017-09-16
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Two cold pasties and the cheeseburger one wasn't even cooked. Wouldn't even feed them to the geese. Disgusting
Sue Powell . 2017-05-30
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Great place to eat. A little bit off the beaten track, so less busy as a result.
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This evening, the service was shocking. It took a little longer then usual to order, but clearly were understaffed so can understand the circumstances. However, the manager on shift, Mike, was rude and a poor example of a manger. Mike ignored our table several times, leaving us feeling neglected. When asked to apply a discount onto our bill, as only mangers can apply the code, we finally received our bill after asking 4 times taking 40 minutes. It should not take that long to pay. This is unacceptable and I would recommend going elsewhere if you’re after an efficient service.