Based on 144 opinions finded in 1 websites
Based on 144 opinions finded in 1 websites
Nº 993 in 1137 in York
Opinions
Fabulous food and staff no complaints here...thankyou
dale byers . 2024-09-12
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Never been so disgusted with this place. Absolutely horrendous treatment. Two hours late for food and though we were willing to pay towards it they refused and took the food back. Aggressive staff on the phone. Never going here again. Would recommend avoiding.
Steven Brown . 2024-08-30
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Never had problems before. But waited over two hours for our food. Rang multiple times to check and received only ‘it’s on its way’ - a six minute drive took over two hours! Told to take 20% off our order. The delivery driver did not adhere to this when the food eventually arrived (though one of the pizzas was wrong, items missing and all cold) Spoke to the managers and all we received was abuse from them. Their attitude was horrendous and confrontational, telling us to go in person to deal with it. Never going here again and would highly recommend avoiding at all costs. Disgraceful and disgusting from them.
Cameron Veitch . 2024-08-30
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Best takeaway for kebabs/parmo. Consistently high quality and the delivery drivers have never let us down. Tasty and really well priced!
Laura Halpin . 2024-08-07
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Order accepted at 22:20 , took my money and food was never delivered. Now it’s 23:30 and we wait like idiots when shop is closed
Just Me . 2024-07-28
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Rude staff, missing items, no refund. Avoid.
terry richards . 2024-07-16
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Shocking .tried to charge me more than the menu price an when I asked why was made to feel like I was at fault also asked fur extra cheese which never happened asked for large chips got small portion in large box pizza was over cooked aswell avoid this robbing price scammer they better places
Stu Goldsmith . 2024-06-28
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All I have to say is that my belly is busted
Wojciech Lichtarowicz . 2024-06-09
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Be careful when placing orders - no food provided and no refund! We placed the order through just eat for chicken bucket meal. The restaurant accepted it on their side and then called to say they actually don't have any chicken pieces so could give strips as an alternative (surely their knew it before accepting our order??). They told us to cancel it at our end and refused to cancel it in the restaurant. When we cancelled it we were not able to get a refund for this because the order was already accepted by the restaurant when we cancelled so just eat saw it as our fault. I feel like Belly buster tricked us to get the money but not actually deliver the food. When we called again, they just hung up. Horrible customer service. Will never order again.
Jūratė Pobriežaitė . 2024-05-05
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Really nice traditional kebab house. The square pizza really blows my mind. Staff are really great too.
Jason Hoggarth . 2024-02-09
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We order from belly busters often however the last few times we have ordered we have not received the free garlic bread promised on the online ordering. I rang today to be told you have to order over £25 of food. This is not what is advertised on the online ordering. I rang and I pointed this out and had the phone put down on me. Its false advertising.
Michelle Sutcliffe . 2023-10-26
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Great deal on chicken burgers, tasty and good price
Gary Stead . 2023-06-16
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diabolical, 30+ mins late failed to add extra toppings when called, kept hanging up food is bland & tasteless AVIOD
26TM079 . 2023-05-21
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Beautiful food, after trying nearly everything on the menu of the years, I can honestly say that this has got to be one of the best takeaways in york, from pizza's, kebabs to burgers, there is a reason why its called belly buster, because after eating your definitely not hungry, lovely hot food always delivered by friendly delivery staff and always arrives hot. When you need the hole in your belly filling, forget all the other takeaways and order from here. You won't be disappointed.
Chris Wheller . 2023-03-21
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First time using this service very impressed with the service the food and the prices definitely recommend
Anne Saltmer . 2023-02-26
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1 hour & 50 minims wait, Never again
katie manners . 2023-01-12
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Every time I’ve ordered from here I always get bad stomach and runs … this time me my partner and dog are all showing symptoms of food poisoning!!!!!
Laura Wright . 2023-01-03
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Order from here before and was OK. Today ordered a garlic burger and pizza. Took over a hour to turn up, when I phoned up lady on phone was rude manager offered a refund (waiting to see if I get that.) When food did finally turn up Burger was not what I ordered and pizza was so cold the cheese had set solid.. Recommendations if you wanna ordered then order I house not on line.
Neil BIRD . 2023-01-02
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Love it order there all the time it’s my go to if I fancy something nice all ways early or on time great staff cheap what’s not to like ??
Cara Brown . 2022-12-15
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Absolutely disgusted ordered a take away tonight for a treat for the kids! Spent over £40. I have to say this is the worst takeaway I've ever had, the best part of it was the can of tango and even that was warm! I wish I could upload the pictures..brown lettuce,soggy bread, burnt hash browns, chipped my tooth on the so called chicken fillet burger! Absolute waste of £40, it wasn't even edible. It doesn't deserve a star🤢🤮
gaming guy . 2022-11-26
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My delivery arrived 50 minutes early, not happy!
Wendy Tolliday . 2022-11-12
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Our dinner arrived earlier than expected, totally delicious, the delivery man was very kind, we are the only citizens who should not have known about the withdrawal of the old 20 pound notes, we will repeat the order for sure.
VERONICA RUIZ JIMENEZ . 2022-11-05
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Always order from you and last nights meal was lovely 👍 no problems at all
Hazel Hardwic . 2022-10-30
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Fast delivery and perfect pizzas...
Antiquesyork . 2022-09-09
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No contact, no response, no deliveries but live website and still taking money.
Rick Paul . 2022-08-31
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Would give zero if possible. Placed an order online, an hour later got a call to say they don't sell one of those pizzas anymore, only just starting our order as they were so busy (on a Tuesday in a recession...) Said an alternative would take 30 minutes. Cancelled our order and picked up 4 delicious pizzas from Papasitos 10 minutes later.
Gracie Davies . 2022-07-20
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Very friendly and very tasty food there!😊
Mehmet Kaya . 2022-06-23
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not even one star for these clowns ( had to leave one star for it to be posted) Ripped me off last time when they didn't have any chicken and so driver would give me a refund. Yeah right!! no refund. Anyway food is decent so went to order again tonight... guess what... no chicken after I have paid through PayPal.. got a refund but wow!! customer service leaves a lot to be desired. Will never use again.
Ian Surgenor . 2022-04-27
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My favorite kebab shop in York. Never disappointed and they always deliver quickly.
Michaela Woods . 2022-04-26
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It was decent, It arrived in about an hour due to my address being hard to find so the chips and onion rings ended up being cold. The onion rings and chips were soggy but the cheesy garlic bread and cheese burger were very nice and flavourful- came warm which was nice. I wouldn’t personally order from here again however some items are very good.
Emina . 2022-03-12
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Shocking. Gone down the pan big style. Shame I can’t post photos of the state of it. It’s only got on star because I had to put one.
shaun eveleigh . 2022-01-28
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Standards ok just a normal takeaay nwt specal
Ryan Armstrong . 2021-11-25
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If your hungry don't buy here, a simple burger has taken an hour so far....still waiting....
L SA . 2021-09-30
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Fast delivery, good food, friendly staff
Nadege Farnier . 2021-08-01
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All the staff are helpful that all say hi
Dan Mercer . 2021-07-14
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Ordered fried chicken and chips the chips was nice but the chicken was wet skin was soggy nothing fried about the chicken
Craig Rogers . 2021-06-07
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I ordered a pizza for me to be told it was coming and over an hour later they said they weren’t sending a pizza out as they had ran out of pizza what a joke
Connorhj17 . 2021-05-31
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Ordered a meal , very polite girl on rhe phone,arrived slightly early,food was hot and very fresh,dont get many takeaways but this was very nice,will definitely use again.
Jacqui Penrose . 2021-05-09
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Food always on time even earlier at best of time good customer service good food never ever had no complaints if anyone likes food from here I would recommend the cheto special its to die for its for too ppl but I can eat the lot and its very hot excellent delivery the guys are very happy to deliver talk to you the lady on the phone who takes orders is so very lovely I ring up and she all ready knows what I have thanks belly buster for this all this year and some you've done me proud and thank you for it always n forever your my favourite cheers daz
Daz Burton . 2021-04-04
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Absolutely vile, grease pizza straight in bin
Ian Paterson . 2021-01-10
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Cold food. Don’t get good portions for the price. Won’t be buying from belly buster again
Boris Johnstion . 2021-01-04
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All the people complaining about the food from this place must be snobs, I love my belly busters there food is the best especially there chicken wings or chicken parmesans I actually prefer there chicken to KFC and there the most friendliest workers and there delivery crew are epic there always up for a quick chat and always delivers with smiles on there face, you do a great job belly busters screw those haters 😁😁
Katie Hickton . 2020-12-29
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gone down hill been using this place for years taken money not sent food. also i have over 700 loyalty points that i can not use i have raised this issue several times. now the contact us page has been removed so you cant contact owners to complain. also very rude staff that do not speak very good English
tacticalbeast01 . 2020-12-26
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got food poisoning from this place, made me EXTREMELY ill! do NOT buy food from here... the chicken wrap made me very poorly 😬
Jessica Smith . 2020-12-15
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YOU MAY NOT GET ANY FOOD AT ALL. AVOID! Ordered online. Took my money, set delivery time for after they closed. Marked order as on its way and never turned up. ABSOLUTELY LIVID! Literally robbery. Closed obviously so no-one now answering the phone. Do not order you might not even get any food at all!
Clare Broomfield . 2020-12-07
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The chicken wrap gave my girlfriend food poisoning last time I order from here!
Joshua Beattie . 2020-11-21
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The best pizzas in York and so much more affordable than all the big chain places!
Gracie Gibbs . 2020-11-16
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Just received an 8 piece chicken meal , order takern by someone who could not understand me , handed over to another person to take my order who stated how long it will be which I replied fine, food delivered with the comment be careful bag is wet the food was full of grease and fell out luckily over the kitchen table, full of dripping grease worst i have ever had from this company I telephoned to complain and it was blamed on me for wanted it to quickly and so food not left to drain, i replied l never stated a delivery time request he did, to much rush in my opinion spoiled this food which ended up in the bin what a waste
Peter Harris . 2020-10-31
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food nice lady who served was very rude and not polite. last time i order from there.
moos & rhea . 2020-08-26
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Explained what I would like, got repeated over the phone to confirm . When delivered a item missing. I got told to get to the point when trying to explain. Safe to say won't be going back there. They were Rude .. Shame because never had a problem before spent a lot of money here.
Joanne meier . 2020-07-31
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Found this bit on metal in my calzone eat half of it and can't eat the rest
Faye Dawson . 2020-07-26
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I ordered a side salad and a cheeseburger meal for my daughter. The Salad that i payed 2 pounds for was over half filled with huge chunks of brown onion. My daughter's burger was soggy. I tried to call and complain but the guy kept saying I was wrong, and that it was fresh. He kept saying I should be happy because I got a "free" salad on my daughter's burger, which was tiny bits of lettuce thrown on top. We used to love this place but it's really starting to go down, the lady who answered the phone was very nice but the chef was very rude. Would give 3 or 4 stars but the chef ruined the experience.
Nicola Dickinson . 2020-07-16
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use this place every week for our team meeting, always good food always well priced would recommend
Ryther Alarms . 2020-02-20
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Good value for money but the Pizzas are not that good quality would recommend other places but if your looking for cheap and cheerful here is your place. Usually get it if I am passing and hungry and not got much money never got it delivered so cannot comment on that. Not as bad as city center though this place is a top quality restaurant compared to there.
Lexus Sellars . 2019-11-23
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Really nice guys pizzas amazing ,boyfriend loves the big wraps ! Added chips to our order after we fprgot to order them on just eat :)
Olivia Dunn . 2019-11-18
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A perfect takeaway on our doorstep very polite staff and the food spot on
Jon Reynolds . 2019-09-08
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absolutely disgusting ordered a takeaway pizza arrived looked like it had been tipped upside down and dropped phoned the company to only get abuse from the staff refund happened in the end but they even took the pizza from us poor service wont be ordering again
Paul Wadsworth . 2019-09-06
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Went on the just eat app placed my £35 order and was instantly cancelled. I rang them up to be very bluntly told, "we are extremely busy and you are too far away in Rufforth." We are only 3 miles away. Never again as this has happened twice before.
Peter Lawrence . 2019-07-27
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Belly buster's pizza is a little expensive but it is worth every penny. I have been there few times and never been disappointed.
maliey m92 . 2019-07-17
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Kebab was nearly raw, had asked for it well cooked and it was near enough a washed out grey colour no browning at all, potatoes were hard, fried chicken soggy, rang as food was raw to get replacement sent out...... Had no apology he said he would send new out........ Driver arrived 20 mins later with the smallest amount of kebab meat only, i ordered the chetos box for 2 n what they bought round wasnt enough for 1, the spring rolls weren't crispy just flobby. Id rather my food didnt come early and you utilise the time to cook my meal properly, due to this i had to cook for us as didnt trust the food, waste of money and id want a refund but clearly they had a chance to resolve issue and they dont care about there customers I left a bad review on just eat however the comments were not added to the review just a star to make them seem better. The first time we ordered half our meal was missing and they did nothing then Definitely not eating here again unless the takeaway sorts themselves out and makes it up to there customers. Might discuss with food environmental agency.
Sam Morris . 2019-07-13
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This place has gone down the pan! I have ordered from here on a regular basis for the last few years, have had rubbish food from time to time but tonight broke my faith in this company I may as well put £16 down a drain, all food arrived hard and cold , it had been cooked and left for a long time had to be put in the bin couldn't eat it, this is no way to treat your regular customers... I will take my trade elsewhere from now on... if you lower your standards any further and send out hard re heated pizza you will end up with no customers .. your choice ..Management not interested & don't value the long standing paying customers more fool them !!
Rachie B . 2019-05-29
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Loads of toppings on pizzas and delicious food all round. Had many takeaways from belly buster and never been disappointed
james alexander . 2019-05-10
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Great food , best local takeaway
Jack . 2019-04-23
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Favorite takeaway place, food without a doubt is the best out there.
H R Joinery . 2019-03-11
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Awesome food awesome people.Love this place.
Mark Brolly . 2019-01-31
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Used to love it but past couple of times burnt food
Cheryl Hardy . 2018-12-12
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Beautiful pizza, lashing of tomatoe n cheese with pick. Chips were smashing to. 04/11/2018
S . 2018-12-04
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Hardly any toppings on pizza for price paid, not impressed. Lots of better pizza places in York, recurrent issue so don't recommend
Helen Beal . 2018-11-17
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Ordered three 12" pizza all with stuffed crust NOT one came with stuffed crusts. Was not hot warm if that. I did save 10% using app tho but won't be using again....
Kevin “Wardy” Ward . 2018-11-13
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Appalling service. Spent £45 on pizzas and they were all wrong.. paid for extra toppings (which aren't cheap) which we never received. Rang to complain, they sent the driver back out.. who arrived yet again with the wrong pizzas, called again to be put through to another belly buster takeaway in York. Got an apology and a promise that the correct pizzas would be straight with us. Unbelievably they again sent the wrong order.. 4 hours after our initial order.. Disgusting service. Luckily we paid by PayPal so claimed a full refund. Worst experience we've ever had in York.
Kate P . 2018-10-21
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Fast delivery but the food was unedable it was cold the garlic bread with tomato was like you ad just squeezed tomato purée straight from the tube chips was half cooked n no chip spice (which you pay extra for May I add )kebab meat stone cold chum dog meat probably tasted better n managers attitude was absolutely disgusting in fact it was worse than his food BUT on a better note just eat was actually pretty helpful but BELLY BUSTERS MANAGER was still an absolute arrogant individual got a parshall refund that to just eat but really wouldn't recommend this place to even dogs home let alone an actual household!! Thank just eat for resolving this issue..
Katerina Maxwell . 2018-07-17
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Great place. Clean and does exactly what you expect. Good food.
Darren Rigg . 2018-07-05
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Great value, good food for a local fast food joint, tried the rest this is the best.. Allways use them...
Mark Harmer-Ebdon . 2018-06-18
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It's ok food is ok if you like warmed up chips
Ruth Barsby . 2018-04-11
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I have used this company many times. The food is great but more than anything the staff are great
Gaynor Barker . 2017-06-22
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Good food, decent prices. King Kong pizza is a 'must'
Karim Yala . 2017-05-01
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The people who work there are so rude and miserable it totally out me off. The food wasn't worth it either!
Marianne Renny . 2017-04-26
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Really nice food from here at least you know how long they cook there chicken for unlike some places
Jack Hugill . 2017-03-24
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I ordered a green grass pizza and requested no pineapple or mushrooms. It was absolutely packed with mushrooms, all under the cheese, it was a nightmare picking them all out. Most of the pizza was cold by the time I got to it. If I'd have known ordering a take away would add so much stress, I would've just cooked. The second star is because the onion rings are half decent.
Dayna Backhouse . 2017-03-15
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Super fast delivery. Was our first time ordering from you guys. The pizzas and garlic bread were perfect. Friendly delivery driver. Will definately be ordering from you again. Thankyou. Can't fault you at all.
Ben Dearlove . 2017-03-07
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I ordered a tandoori chicken pizza and large chips and although it was delivered before it should have been the pizza was definitely not tandoori and it was cold.
Duncan mccloud . 2017-02-09
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Really tasty and arrived in half the time they stated. Mmmmm. Delicious shame.
Amy Foster . 2017-01-05
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Great tasting food and rapid delivery. Very happy with service. Many thanks. Number four Beverly court.Acomb.
johny haycocks . 2016-12-07
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American meat feast, we popped in there today, imaclate and authentic, smoked ribs delicious, great staff, go hungry!.
timothy davies . 2016-12-03
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We have ordered from here a few times and everything has been great but my last order was not what I asked for! The customer service was horrendous, did not even offer to sent the correct order out! They even asked for me to pay for a new order! Why would I pay for a new order? You gave me the wrong order! Waste of money!Very disappointed and won't be going here again. Can't belive how terrible the customer service was!
Jodi Kime . 2016-11-29
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Excellent had a delivery to work on Thursday and one to Huntington sports club today excellent food & service Mediterranean pizza delicious. Staff are very pleasant.
D H . 2016-07-16
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The service was rude and unhelpful and refused extra payment for 5mins outside of there delivery area
jess endley . 2016-02-03
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Very Rude! Was given a menu in the post only a few weeks before ordering. Turns out most of the menu was wrong when i called to order. The guy on the phone began to get impatient and down right rude so decided to order elswhere. To which the reply was good, very strange customer service.
gabriel pollock . 2015-04-01
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standard greasy pizza. toppings are on the cheap side but thats nothing new really.
Der Lands Mann . 2013-03-15
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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My wife and I were visiting York in September 2024. Having just spent many minutes navigating the downtown parking options we were in dire need of refreshment and sustenance. We ambled about for a bit and came upon the river embankment, and Lil's looked like the best option for lunch. It should have been an indicator when we were clearly looking for some assistance and the staff just brushed past. Nary a "can I help you?" in sight. Eventually I grabbed a waitress (can we still them that) to try and get seated. I was told we just seat ourselves. My bad, my telepathy was malfunctioning that day, or their non-existent signage was. The location is perfect. Top-notch. I guess thats why their staff can get away with acting with such ambivalence to their guests. People come for the river view, not the charm or courtesy. Once seated, it was no guarantee we would get our order taken. It took a minute. Finally our order in, our drinks did come out pretty quick. At least we weren't sitting there like thirsty idiots at an empty table. Also, you pay up front here which was a bit weird for table service, but I guess it being outside dining it's to prevent people not paying. The food, when it came, was great. We split a charcuterie board between us and it was lovely. But, it took 30 mins to deliver some sliced cheese and bread. And it wasn't even that busy. I can't imagine how inept these girls are when all the tables are full. So, like others here have noted, 5 stars for ambience, 4 stars for food and drink, 1 stars for service.