Conifox Bistro in Edinburgh, City of

Lauren server spent 10 minutes not serving but cleaning, knowing that a big queue was building up. Worst server ever

We went to the halloween function organized at the conifox adventure park. The kids had tremendous fun. Carnival rides, fire women, marshmallow toasting, fireworks, broomstick lessons, pumpkin patch. Price is slightly on the higher side. We spent roughly 160 £ for 3 kids to go through all rides and some snacks. The entry fee was 100£ and doesn't include any rides, they have to be bought separately. There was ample car park and easily accessible. They have toilet facilities arranged and was convenient. Overall it was great fun and could have been little les expensive.

This should be an excellent facility but sadly is no longer kept to standard. Canon ball court scarcely has any balls left and less than half the equipment is currently working. Complained to management about this previously and was told that it had all been broken by a child in the 20 minutes before our arrival - highly unlikely story. Was also informed that the whole play frame would have to be closed before anything could be fixed, this was months ago and no improvement has been made, poor show from Conifox management and commitment to one of their core attractions.

Terrible value for money. Took our daughter's to the Halloween experience and it was soulless and awkward. Paid £8 for the ghost train which lasted 45 seconds and not a lot happened. No lights, no smoke. We did see a skeleton and that was it. Embarrassing. Echoes of the Willy Wonka debacle.

Very disappointing. Indoor soft play decent. Out door so called adventure absolutely shocking. Prices for juice food etc is extortionate.outdoor so called adventure area is appalling. The smell of cannabis in the outdoor area was unreal. Time limits both inside and out is a joke .the outside area is shocking . We arrived for 11.30 .inside was ok for kids nothing startling. Then the 1pm for Outdoor. Football golf .go carts in a crap surfaced area was a joke.pathways for prams or older people is dangerous You need to take a look at dalscone near Dumfries. There's no comparison and you'll see how your type of place should be run .

Staff are lovely and the soft play excellent.toddler town however needs a little attention, several broken toys ,some bits missing and generally feels tired

I have to say it is an impressive structure they have

Really disappointed at the Halloween event. I don’t see why we had to pay for tickets when there was so much to pay for inside. We walked in and everything within eyesight you had to pay for and it was so expensive. Especially the rides. The only thing that was free and included was photos with random characters. The riding school wasn’t open, the maze wasn’t open. They said this was just for nights but why? We are lucky we had money because I can’t imagine how many kids left disappointed at not being able to do anything. Would not return. Great if you want some photos, other wise it’s great if you want to spend loads of money

Great fun for the kids but a rip off for those paying. We went to haloween event and your ticket price (which was not cheap, almost £100 for a family of 4) got you one pumpkin a scary experience to walk past and fireworks. Everything else in there required more money (and lots of it), from the rides, to facepainting to festival type food.

My grandchildren, Liam and Ava loved their afternoon at this vibrant children's playground. Really enjoyed their excitement and joy.

Lots of fun things to do here for the small ones and not just soft play. They have a separate area to one sites with lots of themed rooms such as a doctor's, police station, shop, fire station etc. The food is expensive and it can get busy at peak times.

There's no reason the soft play needs to be as expensive as it is

I want today with a club and I loved it it was so much fun

Great indoor and outdoor play for children. Friendly, helpful staff and good food and ice cream.

Conifox is a great experience for young children. The indoor soft play is massive and will cater for children of all ages. The 90 minute timeslot is the only down point - it can come as a bit of quick surprise to my little one. Food is good and decently priced, and there's a lot to do outside as well when the weather is good. I'd advise you go for the 0930 slot rather than the 1130 slot as it's much quieter (although never empty!) so kids can get around to everything easier.

It was a horrible experience in the area for children under 3 years old, my children were hit and pulled by the hair by 7, 8 year old children, the employees did not let them out unless I personally asked them to. I paid 35 pounds to traumatize my children. No I will never come again

I don’t understand why I pay 13£ for my son who has 14 months when you don’t have space special to play for him. It’s write only after 18 months and there enter a lot of big children. It’s not ok for baby’s

Great place for kids of all ages lots to do inside and outside. Free parking cafe in main area .party rooms for birthdays etc. Worth the money

This place was fantastic, employees were very nice, the place was clean, there was SO much to do and the other kids were friendly to my 1 and 8 year old. The biggest problem we had was that they charged my wife and I as well as my kids. It's an odd thing to charge the parents, but maybe that's normal to them. Charging the parents and the kids caused us to pay somewhere around 40 pounds total. They shoudl rethink this policy since parents are just there to make sure their kids are safe.

Amazing place for your little ones. Enjoyed coffee and time here.

I think the indoor play area is excellent for kids. However, the outdoor area is really pretty poor and could do with more play areas.I've deducted a star for that reason. The second star is deducted due to the price. For my son and I to go to soft play then outdoors cost is £23.00. That's utterly outrageous in my opinion. Thankfully we brought a packed lunch, as the food was also extortionate and would have taken a morning out for us up to nearer the £50 mark!!

My daughter had an amazing time here. There are many slides to explore: it’s spacious and clean. Staff are helpful and polite. It also has a mini me role play area which explains why the price is more expensive than a typical soft play. Would recommend

Super fun only issue they don't accept cash please consider this approach and start accepting cash love this place

Had a great day out with the kids. Always felt they were safe running around. Plenty for them to do whatever age and my little boy loved the little rooms to dress up as a fireman, police cells and also the footy/basketball court. Food and drinks were good and love the refill juice.

Kids love it but its way too expensive.

We regularly visit Conifox as it is a wonderful place. It is always immaculatley clean, very friendly staff and incredible facilities. This is the reason we decided to have our little girls first ever Birthday Party here. She was celebrating turning 4 with 16 of her friends. Our outstanding birthday party host Eve done absolutely everything for us. From Greeting the children when they arrived in the room, getting them all lined up and popping their entrance bands on, walking them into the soft play area and explaining to come back to the room for a drink at anytime and to come back when they hear the bell for food. She distributed all the food out to the children when it was time and also helped us with the cake and then cut it all up into slices and popped in the party bags afterwards. We also had a couple allergies within out group and she made sure to know all about these and handled the situation with care to ensure the safety to all children. I honestly could not recommend Conifox anymore either for a softplay experience or a birthday party. (They also have an outside adventure park but we have not experienced this yet)

Good soft play park. Kids love it. It is a bit pricey but good.

We went to Foxfest today it was also our first visit to Conifox it was so much better than I expected well worth the price the acts were all really good. Staff were all so friendly and looked like they actually liked working there. Food was excellent and reasonably priced as was the rides. One of our best family days out. Will definitely come again. Thanks team Conifox

First visit here with daughter and grandkids. Brilliant! Plenty to do for all ages indoors and out.staff were incredibly friendly and helpful ( and patient when I coukdnt decide on my ice cream flavours!)...very clean play areas and toilets. Plenty free parking. A little more choice of cakes etc would be good. But all in all a great place.

Not a happy guy to be honest real shame kids were looking forward to a day out with the family was ok for an hour

Big thanks to staff member Glen at the pedal go karts for being incredibly attentive and patient with my daughter today as she very slowly and awkwardly manoeuvred the circuit…many times!

Soft play area is great Just disappointing every adult in the party had to pay £3:95 to enter! Abit of a rip off It’s not enough parents need to pay for places like this with the rubbish weather we get, it’s a bit cheeky to have to pay to enter known fine week we won’t be participating Puts you off coming! 1 parent on each party would be agreeable but to make all adults pays, leaves a bitter taste

Great place to go. Kids enjoyed it very much. We did the indoor play thus time as it was a rainy day. Will definitely be back. Had already done outside play but girls are desperate to go outside next

Expensive but worth it. One of THE best soft plays in Edinburgh

A lovely large, very clean, varied soft play area for all ages. Staff easily approachable, polite and helpful. Nice coffee, refillable soft drinks out of the soda machine (you buy the disposable cup and refill as often as you need to) and a small but varied menu to choose food from. Large seating and table area within the soft play area and also outside the soft play area. Sessions are bookable in advance and last for 90mins although you can come early or stay later outside of the soft play area. Soft play is cleaned after every session. Lots of parking. Parents room that is quiet and has changing tables, a large individual toilet area, bottle warmers and sofa’s.

Over prices Ratho softplay was just as good.

Rating for the toddler age. I'm sure older kids 2y+ would have a much better experience. The centre charges almost £13 for 1-2 year old on the weekend, yet the toddler area is marked as for 18m+. It feels like the price is disproportionate to the experience offered for 14m old toddler who have just started to walk. No ball pit, slide way too big for them, the tunnel to crawl was just overwhelming, and there were no supports that would encourage the kids to climb up to the tower (the steps were just way to big). Not to mention the older kids roaming around in the toddler area and not paying much attention to the small toddlers. I've been to smaller softplays where the play area for under 2yo is much more appropriate and half of the price. The place felt like a money-making engine. Won't be back for a while until kids are older...

Very well laid out think the Gocarts could do with some maintenance but apart from that worth the money trampolines are good

Took our 3 year old to the 9.30 session this morning thinking it’s not the school holidays so should be quiet, how wrong could we have been a group of primary school children arrived. They just ran riot and they were even allowed in the Toddler area totally unacceptable, you should be advertising this as there were a few very young children there who were very frightened.

Quite expensive for the activities offered,not as good as it could be.

Very new place. Good for kids activities. Leisure. Friendly staff.

Our BNI business group had our annual awards🏆 upstairs in the big function room. What a fantastic evening, the food, the service🍻, the staff were amazing from start to end. I cannot recommend it highly enough🥂

Took the wee guy to softplay at Conifox, £22 for 2 x adults and 1 x child, £15 for 1 x tea, 1 x latte, 2 x bacon rolls and 1 x apple juice, the condition of the car park is horrendous and almost unusable. There are cheaper alternatives to Conifox.......giving it 3 stars because the wee guy had fun!

Great place for kids. We go there with our 11 months old,and it's free. You only pay for the adult entry. There's amazing toddler town with variety of play rooms. And they also have baby soft play which is great for crawling or learning to walk babies. I highly recommend that place. Still haven't got a chance to visit outdoor activity park but looks awesome. Food is very nice especially halloumi fries and loaded chips !!! Absolutely amazing and big portion.

By the following letter of COMPLAINT, I would like to express our huge dissatisfaction and disappointment with your service. Last year in July 2023 I bought the voucher “AH106 - 6 Mile Buzz Helicopter Flight For TWO” and since that time already had two pointless cancellations. The first flight was scheduled in the middle of October 2023 and was canceled due to the weather conditions and the company told us to choose another available date (but the next available dates were only from May 2024). We managed to rebook the next flight on the 19th of May BUT we had a mobile phone in two hours before the flight about unreasonable cancellation, the weather was sunny without rain and wind. Your mobile operator / consultant wasn’t polite and kind, we haven’t got any apologies or explanation why it was canceled already twice, after that your line manager just hung up and finished the call! As a result, for the next date (which is available only in August, in 2 months!!!) we have to pay an extra £20 to book our flight for the third time!!! I am sure you can imagine the frustration this brought, particularly when we rely on your service. I am most annoyed that I wasted a half a day’s vacation and money! I would welcome the opportunity to discuss matters further and propose solving this issue or we want our money back! We are not going to pay extra or wait one more year till our further flight. I look forward to hearing from you and want to discuss with the manager.

Great time with friends and family. Very friendly staff, clean and tidy around. Good access and egress. A lot of activities for all ages.

This review is purely for the outdoor playpark. It is not worth the price. The main attraction is the go-karts, but all of them are well overdue for service. They are unable to steer properly and extremely hard to pedal. We complained as there was only one double cart available during our visit. The management was ignorant and advised that there are other attractions - which is nonsense, as the go-karts are clearly the main attraction. If you are looking for outdoor play, there are many other places available for a much cheaper price. Management, please get a grip and keep at least your toys in fully working order.

Offers a fun experience for kids with its big slider. However, tickets are a bit pricey compared to other options. Despite that, it's a hit with the kids, providing a memorable time. Just remember to reserve online beforehand!

Tractors too heavy for kids to ride . Go karts . Track needs oil holes filled .

We had a great time as a family

Love conifox and their events. We have done Halloween and now Easter. Highly recommend great fun to be had.

The kids absolutely love it's great adventure park and soft play very big with lots to do. Downsides are it's SO expensive with 4 kids and lack of family ticket options. Food: The coffee is ok, but there is very limited Vegan food options.

Went with my children, they are aged 9 & 14, still happy to play there, mainly on the jumping bean. Car racing was good enough. Weather was pouring one point, so everyone had to stay inside. Toilets wee clean enough too. Just distance is a bit far for us. Go once a while is fine.

Very busy maybe need to reduce numbers slightly smaller children 3-5 years getting knocked over by okder children. Car park flooded for the money they charge for admission this should be sorted.

Our recent visit to Coni Fox left us disheartened and disillusioned. While the soft play area for children initially seemed promising, the outdoor facilities were a letdown. The exorbitant pricing of £15 for adults and £20 for children felt unjustified, especially given the lackluster conditions of the muddy and waterlogged inflatables. The staff's dismissive response to our concerns further exacerbated our dissatisfaction. Coni Fox appears out of touch with modern families' needs and is unlikely to retain returning customers with its overpriced and underwhelming offerings.

Absolute rip off of an Easter event This event was straight out of the Willy Wonka Glasgow playbook. Paid £100 for 3 kids and 2 adult (£15 per adult!). Staff were uninterested, Easter bunny slouched in a chair and couldn't be bothered with kids, inflatables were flithy and no one looking after them and an Easter egg 'hunt' that was pathetic. You owe me an apology.

We paid nearly £200 for 5 adults and 5 children tickets to attend the Easter Festival. There was then an extra £25 to get the children's faces painted. It was a great set up however it was really let down by the fact that the main attractions (the 18 inflatables) were filled with water which resulted in everyone getting soaked and covered in mud despite the fact it was a beautiful day. I understand it was an all weather event and we had dressed appropriately for this as we had expected muddy fields etc with rainfall in previous days. We hadn't expected the bouncy castles to be filled with puddles. One parent even warned that we might want to give the main large tractor one a miss as it had a giant puddle in the middle. We specifically booked the Saturday because the forecast was beautiful so it was disappointing that the organisers left inflatables uncovered overnight in the rain and made no attempt to cover them or dry them off prior to the event starting. We fed this back to the events manager who was very dismissive and just repeated the fact that it was an all weather event. The weather wasn't the issue here as it was a lovely day. Some tarpaulin sheets would have stopped the inflatables getting soaked overnight. Failing that brushing off the excess water also might have helped! Water was still being blown out of them 4 hours later. The event looked great and had all the props to make it amazing but it just wasn't. The egg hunt was a bit of a shambles. It just wasn't great value for money and so we won't be in a hurry to come back. Money would be far better spent at some of the local farms who offer a lot better value for money. It seems plenty realise that as it certainly wasn't the near sell out event we were told it was with hundreds of tickets still available. Looking at the other negative reviews for Conifox there seems to be a common theme!

I recently visited The Coni Fox with my two children over the Easter weekend and wanted to share my thoughts about our experience. Firstly, I must commend you on the wonderful soft play area. It truly is impressive in terms of size and the variety of activities it offers. My children thoroughly enjoyed their time there, and I found the £31.00 price for entry to the soft play reasonable considering the entertainment value it provided. However, I was quite taken aback by the pricing structure for other activities within The Coni Fox. Specifically, the cost of accessing the outdoor area seemed disproportionately high. At £20 for a child and £15 for an adult, the total expense for a day at The Coni Fox quickly escalated to £86.00, which I found to be exorbitantly expensive. As a parent actively seeking activities for my family over the Easter weekend, I couldn't help but compare the pricing of The Coni Fox to other local attractions. It became evident that options such as Edinburgh Zoo, Blair Drummond, the Deer Center, and even a day at the football or activities within Edinburgh city center are considerably more affordable alternatives. Have you named it CONi fox for a reason?

Great place, outdoors but big cafe available in warmth.

Soft play is excellent however it is on the expensive side and there’s probably better value for money at other soft play areas nearby.

First time visit for a birthday party, will definitely bring family next time

Attended today for the first time and we visited the Activity Centre and it did not disappoint. Plenty to do and see to the point we didn’t see/play with everything as there was so much. Toddler softplay section is the best I have seen - a fair size with plenty to do and not just a ball pit which most others only seem to have. The main play frame was a large size and had many slides and activities. The toddler town was excellent well thought out and executed. Food we had was nice. Do feel the price between the age brackets is odd with their only being £1 of a difference but in relation to this you do get to take your toddler on the bigger play frame also. Very impressed with the parent room - very clean. Bottle warmers were available, baby changing facilities and there were plenty of sofas and beanbags for kids if your little one was needing fed. We are looking forward to visiting again and trying the activity park in the warmer weather. Staff member who let us through the gate to the softplay section was very friendly and informative when we said yes to it being our first visit.

it was not nice there was a bird inside the building attacking a two year old not safe don't go

Really clean and well organized. The outdoors space is over priced for the winter season. Cafe service was good 👍 love it

Great time with 3 grandchildren (2, 5 & 8) lots to do for each.

Superb venue, very popular and food drinks service very good. Equipment for children good and great parking.

Great place to take the kids. Very well equipped and food was surprisingly really good! Everyone had a great time and would certainly be back.

One the best softplays in Edinburgh and area.prices a bit higher than usual,but loads of space.

Absolutely brilliant place for the kids, not saying I didn't have fun too lol!

A very spacious and clean playground with numerous indoor and outdoor activities. Children's parties can also be organized.

visited for the santa experience, found it disappointing, lacking in festive atmospere. staff were okay, some better than others

Really poor experience at conifox for the Christmas experience. I appreciate they cannot help the weather but the place was a waterlogged mess. You can see they have tried with this but the quality wasn’t there and it wasn’t the “magical” experience they advertise. The Santa is one of the poorest, infact the worst we have ever seen. It was like a lanky teenage boy dressing up with no idea how to interact with kids. We were not offered a picture of our kids together and they wanted about £18 a picture! Bearing in mind for the 6 of us, 4 adults and 2 kids we were £185! Not sure what the adults are paying for but I’d expect a picture or the chance of a joint one. The grinch was no where to be seen and the gifts were poor (the build a bear toys were fine but not a good selection for my kids ages) so they picked from the £10 toy section. Very limited choice and everything is cheap, from a wholesaler. My 3 year old picked play dough ( not real playdough) and its had to go straight in the bin as it was solid, not sure how long its been lying. I checked online and those box ranges from £3/£4. I’m not really fussed on the price of a toy if the kids are happy but she cried because she couldn’t use it. We have paid £20/£25 a kid for other places, adults go free and kids got quality branded items like lego & barbie. Never saw the grinch anywhere as advertised. Couldn’t use the flying school as everytime we went to use it it was shut. We even got refused entry to the toy shop as it was “closing” too at the same time as the flying school so we were stuck outside for 20 mins. The rides are also a rip off, £15 and they got 2 shots and marshmallows are £3.50 each too. The whole thing was a complete money grabbing excercise by conifox. The kids of course wanted to go in to the softplay after and as my parents were with us they charged for all 4 adults and it was £37 with another £40 on food. Why are they charging adults into a softplay? All in all, the whole experience and softplay cost us around £280, which is utterly ridiculous, especially when everything was substandard compared to other experiences. Charging for adults is a joke and the hype of this experience has left us all very disappointed.

I recently attended Conifox adventure park, and while the venue itself was stellar, the journey to get there was more reminiscent of a lunar expedition than a trip to soft play. The access road and car park resembled the surface of the moon, thanks to an abundance of potholes that made navigation an unexpected challenge. The crater-filled landscape not only tested the shock absorbers of my vehicle but also left a lasting impression on my overall experience. It's disheartening to see a venue of such caliber neglecting the very first impression it makes on its patrons. I strongly urge the management of Conifox to invest in repairing and maintaining the access road and car park. A smoother entrance would undoubtedly enhance the overall enjoyment of the venue and contribute to a more positive image. In conclusion, while the soft play at Conifox was memorable, the lunar terrain leading up to it was an unexpected downside that deserves immediate attention.

Really poor experience this year. Felt like a hugely cynical cash grab by Conifox. Over £100 for a family of 4 and very little to show for it. Have emailed them to feedback and received a fairly poor response from the Event Manager defending the event. Look at the reviews from this year and learn from them.

Really disappointed in this year's Christmas Experience. We attended last year's and had a great time but felt we paid well over the odds this time round even in the Balck Friday Sale so thought there must be some great bits added this year. Not the case, less this year only new addition the was the make your own Teddy in the toy workshop. Paid around £186 for 4 kids 4 adults- this was with £44 off. What did we get for it? The kids enjoyed the snowball fight again but aside from this all lacked lustre and even small changes to the set up from last year. Story time with Mrs Claus much the same. The santa visit, kids made to sit on the front seat, last year they all gathered round and sat on the floor whilst the Santa took them all up one by one to ask them what they would like for Xmas- we were able to take photos at this point. And then at the end we stood for family photos and were able to take our own. This year all seemed rushed and less magical. The kids went up with their family for a photo, santa chatted a little and gave us a token for toy workshop. The first family the mother was beginning to take a photo when the elf helper told them to get in she'd take it. She took it using the one set up in the room, so we all followed suit for this. The 3 package options for purchasing the photo where expensive ( on top of what we already paid) and when asked if we could just get the digital we were told it was only available in the £35 package. Outside- reindeer school seemed to have closed, no one coming in or out and looked dark. Post room okay- the actors however along the way and helpers all lovely, can't fault that. Was in a smaller area overall- flying school was inside not like last year with all the mini huts the kids loved and missing the disco. No gingerbread man decorating either. I wasn't expecting the kids funfair rides to be free as they weren't last year however at the price even a few tokens on entry would have been something.... though with it costing 3 tokens for most rides you'd need to have given us 12 for any of the kids to even have had one shot on anything. We even had our brother and sister-in-law come with us after I told him it was one of the better Christmas experiences we had been to last year but I was actually really embarrassed I had suggested it and they had forked out the money for what we got. Hope this feedback is used for future improvements but for us we we won't be returning. And we have attended many other events here I. The past too Halloween, tartan titan. Also was sad to see the restaurant was permanently closed- but not surprised after todays visit.

Cynical Christmas Experience. Sadly Christmas at Conifox has gradually declined into a sorry shadow of it's formal self. £120 entrance for a family of four is the sort of rip-off pricing we've come to expect from most 'events' at Christmas time, but at Conifox that's only the top of the iceberg when it comes to fleecing their customers. The actual experience has been much stripped down. No gingerbread men decorating, no forest of lights, no edible paper letter writing, just a few set-piece entertainment sections. Even Santa takes the opportunity to try to fleece you £18 extra for a photo! The includes gifts (soft toys) were good quality, but you want clothes on it? That's another £10/£12 each please. Fairground attractions in the rain extortionate at £3/£4 each. Apart from the most expensive hook-a-duck ever - £5 each for a cheap plastic toy. Very little in the way of food and drink, toast your own marshmallows for £3.50. Sadly this establishment is still relying on the goodwill generated from previous events, during lockdown they really put in the effort. Now it's a cynical cash-grab and most revellers are likely to leave with a nasty taste in their mouth, their wallets £200 lighter. Sorry, you can get ripped off at Christmas a lot cheaper than this.

What an experience. Santa, elves, snowman, mrs Claus, reindeers, toasted marshmallows, nice or naughty tester, grinch and so mush more. Kids absolutely loved it, highly recommend for a Xmas experience, Tom

Really disappointed that after 2 excellent Christmas experiences this year's is so lacking in value. A big jump in price but so much has been removed from previous years, this felt nothing like the magical Christmas experience where the kids got to decorate Christmas cookies or dance at the elf disco. This felt like these experiences had been removed to persuade you to spend more money on the funfair rides that had far more prominence. Sad to say that after recommending Conifox to so many people for both their seasonal events as well as the park itself I won't be spending a single pound more there, short term greed over maintaining the high standards set previously.

We were here as a family last year and had an absolutely magical experience, this year very disappointing, lots of things missing, no cookie decorating, no elves houses to visit,and although we saw the grinch was so much better last year when he was in his own place, disappointing

I was at this place on Friday for a company event with my 2 little kids, I had really bad experience when I went to buy food at the bar outside three people was working there 2 boys and a young girl, the 2 boys were very unexperienced and the girl was very rude and unprofessional she ruined my feeling for the whole evening! It was my first time being there and definitely it will be last time. It’s not even a safe place to be at.

Great for kids, price is a bit high for adults but the kids will love everything. Sandpits, go carts, golf football trampolines and more. Food at the bistro is very nice in a lovely setting. Went to the soft play for the first time and was impressed. Very big with enough to entertain even our 9 year old. Food is decent and reasonably priced. Went to the Christmas event and was equally impressed, the actors gave it their all and it was all Indoors which was greatly appreciated in December. Again an expensive experience but I would say worth it overall.

The outdoor adventure park was awful. My two kids aged 11 and 8 found it very boring. We were I and out in 30 mind after a walk round and shot of swings and go karts. Football golf wasn't on. I have emailed conifox 2 weeks ago and not even an acknowledgement of my complaint.

Lovely and clean well set up with friendly staff. Fantastic Christmas experience

We went for the Santa experience and the kids absolutely loved it Don’t make the mistake of thinking the price includes access to soft play or the play park. The price is for a separate part with shows etc. The staff were absolutely amazing, the elf’s and Santa really done well playing the role and the kids will 100% remember this experience for life.

Done the Xmas experience here and wee one loved it. Turned up 15 mins before, like was told and then I wait to go in the 1st bit - like an mini x-ray machine to see if u r good but we kinda miss this as we didn't know it was there, only when we went though and the people behind beep that we knew. Elf's was fun and wee walk though the woods was good, the nutcracker and snowman was our best part and wee one loved the snowball fight. Mrs Santa was cozy and got an nice story, before going though to Santa but he just had an picture and gave an coin, no interaction at all with the kids just picture here's an coin, next....the pictures was shocking - kids not ready or looking some was crying. Reindeer flying school was good fun and very interactive. The post box was good fun for the wee one ☺️ Wee one loved making an teddy and we seen the Grinch there. Was -2⁰ outside so wee bit cold but wrap up and its all good. Make sure u have good shoes was not flat walking surface and seen lots of people struggle with buggies. £18 for 2 picture with Santa is an bit much 😩 all rides was about £5 each and roasting marshmallows for 3 was £3.50 and it's card only. Can buy extra gifts if wanted £10 for an toy and £20 for an teddy plus £10 for an teddy outfit. Plus there was light up things, face panting and food / drink, can soon add up on top of entrance prices. All staff was very nice and the place was very clean and tidy will definitely do again.

My son always has a great time, no complaints!

Went with my nephew and he had the best time ever! So did the adults mind you! Will absolutely be back! Can't wait for the summer to have a go at the outside bit!

Only two stars as they charge for adults to access outdoor play area. Getting charged for us to provide supervision of our kids is obscene.

Our 1 year old grandson loved it

Great place for some time out with kids, couples, family, or friends. It can be very expensive. For 5 adults (2 of these were 16) and one child, the evening tickets, purchasing food, soft drinks, and fair tickets cost around £380. The rides are expensive and if you go on with a very young child some charge for the adult too, a review of this would be good to allow the adult on free. The fireworks at the end were impressive and if you stick to the basics and don't buy anything or go on the rides, it will save a lot. It maybe the events do offer free tickets now and then, if not they should as this will allow others to enjoy the night out without the cost.

Excellent facilities... Great family experience

Although I didn't manage to go due to weather warning, the customer service was excellent, they rescheduled us no problem at all and the staff were lovely on the phone

Went here for a wee change. The soft play is massive and sure to keep your little ones (and not so little ones) entertained for the duration. The wee village they have is cool too, with loads to keep your little ones imagination ticking over.

Kids had the best of times, great fun.

Wonderful place for families. Brilliant play area for the kids.

The Kids love it. Its a shame that each adult has to pay a small fee to sit and drink coffee and cakes they buy from the shop. Stealth fees.

We had a great day, 3.5 hours go quickly! The foot golf and go karts were a favourite. Clean toilets, and food was lovely.

To expensive for food and entry . Just tried and disappointed

Had booked online in advance for the outdoor adventure area, then took note of the delightful weather forecast, called to ask to switch to the indoor for the same day - the staff kindly allowed this! Very grateful! First time here, impressed with indoor activity centre staff who were friendly and efficient, soft play activities which is clean and super fun for kids, and the cafe. Very well managed facility.

Good idoor and outdoor activities for kids. Good food as well what is rare in that kind of places.