Based on 1.167 opinions finded in 1 websites
Based on 1.167 opinions finded in 1 websites
Nº 97 in 300 in Dartford
Opinions
Positive. Food is lovely. Great flavours. Everything we ordered was sublime. The wings were so tender they fell off the bone. The salads are fresh, great flavours and texture. Flat bread is gorgeous. Kofta is over cooked though, very dry. The tagines are so good. Negatives. Service or shall I say lack of service. From the moment you wait to be seated to the point of paying, it’s so slow it’s unbearable. The tables do not get cleaned between the servings. The lady who finally brought the mains to us was just not interested. Asked her to clean the table, she moved the dirty plates and empty cans to another table? The food is so good, but this is the second time we have come and today the restaurant is quiet and the service was worse than when they are relatively busy. As disappointing as it is, we will not be coming back.
Mohammed Islam . 2025-01-02
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Service was slow, nearly 30 minutes to order a drink. Personal hygiene on a member of staff put me off. Food was tasty and we enjoyed, but the whole experience was a major disappointment. Was there for 2.5 hrs and only had a 2 course meal. Was going to have desert but the bill was brought instead. Maybe check with customer needs and don’t assume
Gary Young . 2024-12-30
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Nice Restaurant It's one of my favourite restaurants in Bluewater. Good food. From grill to tagine to couscous. This type of style will make you in love with eating meat. Most importantly, not a lot of barbecue restaurants have couscous on their menu. Friendly staff. Clean environment. The toilet has incense sticks to eliminate any smells. I give it 4 stars because the chicken cubes in the mix grill were a bit too salty......
pui ting Leung . 2024-12-29
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Love bluewater comptoir, we always have a great time
Amanda Williams . 2024-12-28
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Peter is so kind, bubbly and fun- made the whole experience lovely.
Matilda Jackson . 2024-12-28
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Great food and really good service from Peter.
Roger McDonald . 2024-12-28
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I had the Falafel rice bowl and it was delicious. The spice blend was lovely and the falafel its self was well made. Overall a lovely blend of flavours, and the rooms a lemonade on the side was very refreshing. Service was cheerful and efficient. Atmosphere was overall lovely.
R Hector . 2024-12-28
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Good food, slow service, but great staff.
Dr. Princess Sj Rocks . 2024-12-27
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Always lovely food and attentive service.
Bert Jack Truby . 2024-12-27
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Super friendly, welcoming staff. Was served by Samik and Peter - both perfectly polite and made the extra effort to make sure we were comfortable. Food was amazing too. Props to Samik for recommending the garlic bread.
george kara . 2024-12-23
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We always love to come here. Very helpful and kind stuff, making sure you have an option when you have dietary restrictions. Delicious food, never disappoints.
Viktória Papp-György . 2024-12-22
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Amazing the restaurant looked wonderful and the service was amazing nice and and caring food was just the best the flavours were just incredible really recommend
Erdem Altundal . 2024-12-22
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Amazing food and amazing hospitality. Our host Peter did a great job and was super attentive. Thanks a lot!
Rajeeban Elanganathan . 2024-12-21
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The food was fantastic - well balanced and exciting flavours. Service was excellent and surpassed expectations for a mall - Peter was amazing, give him an Xmas bonus!
Liam Savage . 2024-12-21
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Peter’s customer service was excellent (once again) !
Krishna Gurunathan . 2024-12-19
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Peter was friendly, welcoming and very informative about the ingredients. Thanks to Peter’s brilliant selling skills, we managed to try the Spicy potato side dish- what a beautiful family atmosphere and already want some rose and mint tea. I had the cauliflower and chickpea tagine and I have no words for how good that was- my hubby had the mixed grill and the beautiful fragrance made my mouth water. I’ve missed this place and deffo won’t be leaving as long next time- thank you to everyone xx
Lorraine . 2024-12-14
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Had lovely lunch at Comptoir Libanais. I had the festive lamb plate and my husband chicken rice bowl. Both tasted uniquely flavourful. Peter was very enthusiastic while serving us. Well done and Keep this going 🙌
Aarthy Anbalagan . 2024-12-14
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Great place for some wonderful food
James Brannigan . 2024-12-14
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Peter was absolutely amazing, customer service above and beyond. Amazing food
Usman Mahmood . 2024-12-14
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Peter was very kind and explained the offers in menu. We have good time.
karthik bandla . 2024-12-14
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Reheated grilled food. Not good at all. Ate the kofta. However very much reheated.
Sales Sales . 2024-12-13
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Always delicious food and good service. Lots of vegan options too!
Elizabeth Ash . 2024-12-11
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Peter was lovely and very friendly and helpful! Food was delicious
Georgia Bacon . 2024-12-10
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Wasn’t expecting anything. Ended up eating good and tasty food!
Marco Fogel . 2024-12-09
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Really tasty food, great staff and service!
navc c . 2024-12-07
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First time for me. Very good service and food. Will certainly visit again when in the area.
Graham Smith . 2024-12-07
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First time here and the food was delicious ! The service from Peter was also great !
Y . 2024-12-07
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Had a great lunch today, food great and serving outstanding. Peter took good care of us, very attentive and polite.
Georgiana Daniela Craciun . 2024-12-07
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Fabulous food, great atmosphere and lovely lovely server 👍
Sarah Taylor . 2024-12-05
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Pete is always friendly and helpful when we come here, which is regularly over the last few years. Amazing food and lovely atmosphere.
Steamed Hams . 2024-11-29
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They rip you off Absolutely ridiculous Avoid this place 2 coffee & Porsche of chips 16£
Aqif Tafciu . 2024-11-24
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Great food and service would come sgain
Damon Clark . 2024-11-23
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Great service and awesome food. All round great meal and well worth the short wait. Peter is the man 💪
Stein Russell-Jones . 2024-11-23
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Ok ish food, not the best service , won't be back
Magda Magdalena . 2024-11-20
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I am absolutely in love! We have been helped by Peter and a sweet blonde lady! I must say one of the best customer service I have ever had! Such a great atmosphere, it was my first time trying Lebanese food and I can tell I’m in love with it ! Don’t think much just book your reservation ! Also a big thank you to the Chefs back in the kitchen for delivering a delicious meal! I’m going home with a full belly haha 🩷 -Andy
Andy . 2024-11-18
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Great food, beautiful atmosphere, amazing staff!
Pabi T . 2024-11-17
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Great restaurant. Food is absolutely fantastic and the team are lovely and keen to help. Atmosphere is great and restaurant exceptionally well decorated - but it is within Bluewater.
Elizabeth Anderson . 2024-11-11
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The staff were very friendly and attentive, which we appreciated. However, the atmosphere left something to be desired, as our table was placed right next to a busy passageway, so there was a lot of foot traffic nearby. I ordered the mixed grill, but was disappointed. The lamb was dry and over-spiced, masking the natural flavor of the meat, and the chicken wings lacked taste altogether. The rice that came with the mixed grill was also cold, which was disappointing. My son ordered a chicken salad, but it was mostly lettuce with only a few small pieces of chicken. Overall, the service was great, but the food quality and ambiance could use improvement.
Daniella R-D . 2024-11-11
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Sadly I can’t comment on the food as we waited nearly 10 minutes to be acknowledged and given a table at a barely half full restaurant. Seated and waited another 15 mins with out being acknowledged to even order a drink….. gave up waiting as it does not bode well for any order we may have placed.
Bryan Jenner . 2024-11-10
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Peter our server was very friendly and made great recommendations. The food was tasty, filling and good value.
Alice Male . 2024-11-01
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Me and my wife came here for dinner and we had Peter serve us. He was super friendly and jovial with us and made our experience very pleasant. The food was delicious as usual with the chicken being super succulent.
Atiqul Islam . 2024-10-30
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Fantastic, samik was a lovely host. Food was fabulous as always
martine . 2024-10-27
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Great food, great value, very friendly staff
Stephen Pagany . 2024-10-26
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Amazing food. Great staff, served by Peter who was extremely helpful and friendly
Evie Watts . 2024-10-26
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Food and customer service was outstanding the deco was outdated overall it was a nice family restaurant.
R K (Fusion & Family) . 2024-10-26
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Great menu and friendly staff. Much easier now to order on line at the restaurant.
Michael Dwyer . 2024-10-25
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Lovely meal with out family! Food is always 10/10 with a wide variety of choices
Michael McGuirk . 2024-10-24
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Peter was great with service and friendliness despite being rushed off his feet. Food as always is excellent
Jitesh Patel . 2024-10-24
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Lovely restaurant in Bluewater and we loved the unique decor. The food was flavoursome and thoroughly enjoyable. Will definitely be back!
Mayank Patel . 2024-10-22
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When I had arrived on the 20th October 2024, I was not greeted and I was ignored by members of staff. When I sat down with my daughter, we had requested from a member of staff who was not wearing an apron for menus. She said she was going to get it, she didn’t until I asked a girl with blonde hair who gave us menus. When I ordered our meal, we did not receive our fries. In which was taken out of our bill. When I asked to see the manager, the lady with dark black hair arrived and spoke to us rudely. I was disappointed as this was the worst service I have got at the restaurant before as I normally receive excellent service.
Lucy Temples . 2024-10-20
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Nice food, brilliant service from waitress Samik. Would recommend.
Punniyakotti Manickam . 2024-10-19
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Olu's customer service was the best we've had in any restaurant. We felt like we were in a Michelin restaurant. He was attentive, extremely helpful in helping us choose our meal + was so friendly and happy. Esther was lovely too, and very efficient. We will definitely be coming back as the food was delicious! So well flavoured : )
DP . 2024-10-19
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Across the board five stars. Flawless service, brilliant atmosphere, food beyond delicious. 10/10 would DEFINITELY recommend!
Catherine Taylor . 2024-10-16
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The food was delicious. I had the falafel open wrap and the flavours were very good. After my meal I asked one of the waiting staff about getting a coffee to take away (I had my own takeaway cup) however they said they would need to check that was possible and then never came back to me. A bit disappointing!
Dee . 2024-10-15
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The food was impeccable, portions were very good sizes , service was amazing. Served by a man called Peter. Amazing personality ✨✨✨✨✨. Restaurant is pretty good size. Hygienic bathrooms and overall a great experience
Zarah . 2024-10-12
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It was a good choice to go to Comptoir Libanais tonight. Lovely tasty food and drinks.
Binodh C.B. . 2024-10-12
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Very nice food, dessert and a tea
Ulash Tozoun . 2024-10-12
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Fantastic food, service and great atmosphere, will definitely return.
Luke Bassett . 2024-10-12
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Very good service! Peter was a star and made sure everything was taken care of, including allergies and arrangements to make the food allergy safe! Quick service, yummy food, deffo a win
Priya Atwal . 2024-10-12
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Excellent food ,excellent service as always from Pete !!
Andy Collison . 2024-10-11
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Lovely meal, thank you to our waiter Peter!
Lee Tomlinson . 2024-10-11
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Lovely food in a beautiful place with great staff
Tony FA FA . 2024-10-10
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Great food, great service from Adame
Jacob Blackwell . 2024-10-08
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I ordered fresh juice, which cost me £5.00 guess it was a glass of apple juice from Asda pitty. False advertisement chips are £5.00 again, full of oil than salmon fish and chickpeas £20.00 hoesntly, you're better of meal deal from tesco and mixed grill £20.00 portion small and low Quailty I paid £70.00 for my and my partner in mayfair central London in heart of the city BUT that food had Quailty. If you are going to charge, please do, but provide Quailty and remove fresh juice from your menu. You can't provide fresh juice or fresh meat so 🤷
Jayish Masdon . 2024-10-08
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Went for a birthday meal with family. We were a large group and were hosted by Peter. He was amazing and attentive. Was on hand for any questions and ensured we had a smooth meal with zero problems. Food was well presented and nice. Kids menu was great and easy to understand. Overall a great dining experience.
Kin . 2024-10-07
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The food is always 10/10!!! The atmosphere is so fun and relaxed and the staff are always so nice! Special shout out to Peter who is always so friendly :)
Mollie Carter . 2024-10-07
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The resturant is beautifully decorated. The food looked amazing and tested delicious 😋
Hamid Raza . 2024-10-05
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Excellent food and service - Peter
Ben Baker . 2024-10-05
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Felt so welcomed... Fantastic service
Hayley Prado-Marin . 2024-10-04
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Lovely food great service. Pete was great.
Barry Lumm . 2024-10-04
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I dined with my son and my parents to celebrate my 50th birthday. From the moment that we arrived, the service was impeccable. The staff were friendly, attentive and knowledgeable. They weren't patronising when they offered to help us navigate the menu or answer any questions. We weren't rushed at ant point during our meal and it was nice to be able to enjoy each course without feeling the need to hurry on to the next. The decor and atmosphere were very sympathetic to the genre of food. I almost forgot that we were in a busy shopping centre! The food was of exceptional quality and very welcome presented. The taste of each dish was exceptional.
Claire McQuillam . 2024-10-02
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Very good - Peter great server :)
Katherine Luckhurst . 2024-09-30
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Very nice. Thank you. Peter was really good and food was lovely
Rob Greaves . 2024-09-28
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Great food, friendly service and nice music.
B A . 2024-09-24
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Peter was so helpful and engaging, food was lovely. Really nice meal.
Angie Jackson . 2024-09-19
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Second time visiting the restaurant in Bluewater. Served by a lovely waitress Lily. Food and drink amazing. Staff lovely and well informed about the food. Overall 10/10 service
Emily Sullivan . 2024-09-19
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Very nice food. Peter our waiter was very friendly. We will definetely be coming back. Thank you
Adnan Qureshi . 2024-09-16
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Good place for a gathering. Excellent customer service. Food is ok as well.
Junaid Kamal . 2024-09-15
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Well I came today with my girlfriend and we ordered mix grill and it comes with rice and salad. The rice were stale and not fresh..Kebabs were not fresh and the meat was cold and that was not even fresh as it was smelly...I have been to the top rated Lebanese restaurants and i know how the good and fresh meat tastes like and sadly this experience was not good at all as they are not serving fresh cooked meal as they should... definitely they are using frozen ones as the meat was cold from inside...Never going to visit again after this horrible tasting food.
Noman Baloch . 2024-09-15
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Very nice experience and great tasting food! The waiter was very helpful, forendly and polite. Highly recommend this place!
Alex Peeling . 2024-09-15
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An amazing Tuesday lunch, Peter was very polite and interacted with us both. The food was fresh and delicious, washed down with home made lemonade, both of which complimented each other. Would recommend to everybody.
Al . 2024-09-10
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Really nice food, great atmosphere, totally forget you're in the middle of a shopping centre. Peter was a great host and answered all of our many queries with good humour. We'll be back. Thanks.
Martin Cross . 2024-09-09
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Great atmosphere , the food is so fresh and full of flavour lovely service
Roxie Sanders . 2024-09-09
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Very diligent with my daughters allergies which is always a big relief !
Lauren Sirr . 2024-09-09
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Peter was very attentive & knowledgeable, he helped us navigate around the menu. The food & service was amazing. We will be coming back.
Mark MacDonald . 2024-09-08
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Really good service and lovely food
Dominic Campbell . 2024-09-07
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What a lovely place friendly staff beautiful food and amazing atmosphere definitely be coming again 😊
Vicki Mills . 2024-09-06
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Peter was great! Attentive and came with some amazing recommendations!!! Loved it.
Priya Pandit . 2024-09-05
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Peter brought a fantastic atmosphere to the restaurant!
Brandon . 2024-09-05
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Food was lovely & Peter was very accommodating!
Richelle Claxton . 2024-09-04
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Food was fantastic nice calm restaurant service was perfect 👌
Krystian Kanty . 2024-09-04
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Staff were very professional, friendly and lovely
Neil D . 2024-08-31
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Small portions of food. I asked for a player of two and there were a minimum of portion for each and a lot of decoration and salad to fill up the plate or to looks like it’s full. Also kebab looked like not fresh at all.
Jolieskin . 2024-08-28
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One of our favourite places to eat in Bluewater. The staff are always super friendly and the food is amazing. Thank you Peter for recommending the Halloumi & Figs 🤤
Aaron Sunnucks . 2024-08-26
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Food was delicious but service left much to be desired. Staff were very inattentive had we struggled to call them over. Desert was brought to us before the second course which took ages to arrive. To reiterate the food was fantastic, but I recommend planning a 2 hour stay for a meal for two due to the slow service
Victor Arnott . 2024-08-24
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Love the atmosphere - great decor and music. We loved our food and the service was super. Pete was so much fun! Interesting and delicious choc tahina mousse. A lovely evening.
Serena Allan . 2024-08-22
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Absolutely loved the food, great flavours, nice and fresh and healthy!
Alice Swanton . 2024-08-22
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Lovely atmosphere great quick friendly service and of course amazingly tasty authentic food
Ibrahim Abubakar . 2024-08-19
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Great service from Peter today, very speedy and great tasting food with good music and atmosphere, will definitely visit again!
Dean O'Neil . 2024-08-18
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Great service from Peter at the Bluewater restaurant.
Spiros S . 2024-08-18
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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351 Opinions
Wow, what an exceptional experience! Nothing says “premium coffee service” like being ping-ponged between baristas during the lunch rush. First, I’m waved forward by one staff member, then dramatically banished back to queue purgatory by another. The choreography of incompetence was truly breathtaking. Pro tip: If you enjoy feeling like a human pinball in a caffeine-fueled game of “who’s not serving”, this is YOUR spot! The staff’s commitment to creating maximum customer frustration is genuinely impressive. Their coffee might be Italian-inspired, but their queue management? Pure British chaos. Bonus: Watch the staff’s synchronized eye-rolling and sighing - it’s performance art. Recommendation: Bring popcorn. The floor show is more entertaining than the actual coffee.
1101 Opinions
Everything was great for us. It's our second stay here in Premier Plus rooms, this time for four nights. The room was very clean and well equipped. The staff we came into contact with were extremely pleasant, especially a lady who has worked there for around 15 years. The location suited us well as it's very close to the Dartford crossing and we were visiting family in Essex as well as in Kent.
1389 Opinions
How can you give a rating for an Atmosphere when there wasn't one?! The food was bland, dry and came out in stages. With the periods in between dishes being quite lengthy. The staff were eating whilst serving and on their mobile phones. The manager looked like she was chewing on a wasp. Overpriced for poor quality food.