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3.9

Based on 1.127 opinions finded in 1 websites

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Nº 181 in 319 in Cannock Chase

CUSTOMERS TALK ABOUT DISHES WITH..ladycooked
Score
OpinionsNoteGoogle1.1273.9

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Great food is very good 👍 Hospitality spot on waiter Bret five star very knowledgeable. recommended.

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Lindsay Asplin . 2024-07-28

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Service from Bret was excellent

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Sue Clarke . 2024-07-28

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Went for all you can eat breakfast, food was great and a fantastic variety. Super value.

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mathew Mcelroy . 2024-07-27

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Absolutely bang on. Very good breakfast, good quality, very polite staff. Defen coming back again.

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Claudio Miguel Teixeira Vito . 2024-07-25

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Tried table table for first time. Staff not interested (walked away as walked in) we had a dog so knew we would sit outside but outside the tables were all pushed against hedges, thrown across grass and umbrellas falling over. Absolutely awful. Gone to beefeater instead

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Michelle Dalby . 2024-07-18

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We visited this place for lunch. We had 1 x mixed grill 1 x rump steak Both meals very nice and cooked as ordered. The mixed grill was a nice large meal with plenty of meat to eat. The steaks on both meals were very succulent. The lady serving us has bags of personality and is very pleasant. The disappointment at this place are the toilets. A bit grotty and the middle sink in the mens toilets is a disgrace. Never been cleaned behind it in months. There is rotting mouldy paper there which should be cleaned. Add to that missing tiles and the tatty appearance of the rest of it. Overall a decent place to eat but steer clear of the grotty toilets.

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John . 2024-07-16

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Had one of the nicest breakfast ever, so much to choose from and great quality food. We liked it that much we nipped in for Sunday lunch, the carvery was lovely. Plenty of choice and plenty of meat offered. Highly recommended.

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Heather Smith . 2024-07-16

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Went for lunch today table booked, lovely service, chloe was our waitress and she was very accommodating and friendly. Food great as always. Thank you and will be back.

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Liam O'connor . 2024-06-30

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Probably fairly typical of the breed. Was pretty dead, but even so was a bit slow. Food was ok, beer a bit past it's best. I guess it's location makes it more of a business hotel service, but even so it could do with a bit of a kick up the backside.

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Andy Mcnally . 2024-06-28

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Had breakfast here this morning. April was amazing! So inviting and funny! We will definitely be back!!

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Courtnay Maloney . 2024-06-22

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Me and my son come here every Saturday for breakfast. We both love it here, the staff are amazing and so friendly and helpful and the food is delicious.

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Louise Graham . 2024-06-20

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Awful, better service, atmosphere and food at the Maccies over the road. Booked for today (father's day) and clearly couldn't handle any aspect of the morning. No cups, no plates, massive wait for food. If you can't handle the amount of people, why allow so many to book in? Tried to get a refund at the bar and waited for 15 minutes and didn't see a member of staff, just took the hit and walked out.

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TheNinjatoker420 . 2024-06-16

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My daughter and I had dinner on Saturday night and not only was the food delicious (chicken and ham pie and a trio of mini pies) but the welcome and service from Amy and Brett were terrific. They couldn’t have been nicer!

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Vivien Goodwin . 2024-06-13

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The food is always delicious there and the staff are amazing

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Clare Tobin . 2024-06-11

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Food was good, well cooked and tasty. Relaxing here no hustle and bustle. Light too inside. Staffordshire were friendly, helpful and accommodating, Chloe, Amy and Brett all of them, I would come here again.

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Adam Garner . 2024-06-08

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Popped in after being at the Staffordshire County Show. Warm welcome, good food, and pleasant staff

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John Sadler . 2024-05-30

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Friendly staff, nice food at reasonable prices. Popped again last night to celebrate a friend's birthday. Bret served us and was very helpful. We enjoyed our night out and would definitely go again.

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Babs Lomas . 2024-05-25

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Staff are all lovely but the service is so slow. Sat down ordered drinks and they arrived about 20 mins later. Only one style of chips available ( skin on ) not good for fussy children. My piece of gammon was so small. Felt like I was eating a child’s meal. The pub itself was clean and tidy.

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kezzadoc . 2024-05-23

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Quite expensive for what it is. Average food. Wetherspoons in town is less than half the price and just as good food with faster service and a livelier atmosphere.

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Colin Morris . 2024-05-21

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I enjoyed the food here it was very good. The only things I didn't like were: I saw three members of staff all walking around the restaurant whilst chewing food . I think they should eat their food out the back. The other thing was the wooden rails by the entrance is broken and has sharpnails pointing upwards. The food was definitely good

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andrew stevens . 2024-05-20

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Brett and Amy were fantastic and so friendly!

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Cheryl Pope . 2024-05-20

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Good food, nice atmosphere, lovely staff in particular Bret and Amy couldn't do enough for us so thank you.

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adam nathan . 2024-05-20

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Good food good service great value and excellent service

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Stephen Sawyer . 2024-05-15

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Stayed at the premier inn this weekend with family as we were going to Alton towers, visited the pub Friday and Saturday. Absolutely brilliant experience, food was excellent and customer service was on point! Big shout out to Sophie and Brett, none of your customer service skills could have been any better. You were both fab! We will be returning.

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Becci Coldrick . 2024-05-13

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Very friendly place to have lunch.The staff are excellent do anything for you and seem very happy working there.Do hope it continues in this manner.

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Nicole Oxford . 2024-05-08

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I've been here a few times over the years. Still the same relaxed atmosphere, ideal prices and deals. Karon was our main server, who maintained a professional, friendly and helpful manner throughout 👍

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Will Bryan . 2024-05-08

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Had a nice carvery here. First time we’d been in a while. Good choice of vegetables etc and something for the veggie in our party. Brett was our waiter, he was really friendly and attentive!

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Jo PurpleMonkeyDesigns . 2024-05-05

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Called in for food on the spur of the moment as we were passing through. The staff were so helpful, there was no table free in the restaurant but they found us a table in the bar and we had a carvery in there. Food was hot, plentiful and delicious. Excellent value for money.

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Melanie Gough . 2024-05-05

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Bret the waiter was extremely helpful and made the experience pleasurable.

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Amanda Ratcliffe . 2024-04-29

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Good food served quickly. Served by Bret who was very friendly and helpful.

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sarah ratcliffe . 2024-04-29

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Turned up unexpectedly after being let down at another food pub for my birthday. Their loss as staff (Amy), food and ambience was second to none even on a Tuesday*****

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Sue Jackson . 2024-04-29

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Again, another great meal & fantastic table service from Brett - regular customers - highly recommended !!

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Tina Proud . 2024-04-29

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Went here for the 2 for 11.99 offer. It's great value too. We had starters which added another 6 quid but still great value. Service a bit on the slow side mainly because the lovely serving lady was having to do everything as the other lady did next to nothing. Overall an ok place to go for food.

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John Higham . 2024-04-22

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Not my sort of thing! Very good at what it does with friendly, helpful staff. Typical of a 'chain' restaurant.

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Ali Robinson . 2024-04-21

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It is a lovely and friendly place to go Loraine and Scott go out there way to look after you And there staff look after you two

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Lisa Gallier . 2024-04-19

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Fantastic service and fantastic food. Amy is so lovely and very friendly ☺️.

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Roxanne corday . 2024-04-02

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We have been staying in the adjacent motel for 4 days over Easter so have had 3 breakfasts and a carvery so far; the abiding impression is of a lack of staff but reasonably good food for a restaurant of this type. However, the few staff present were invariably helpful and friendly. Breakfasts have been the worst examples of under-staffing with queing right back to the doors, apparent IT glitches over booking times, and a lack of items on the hot buffet and queus for drinks, toast, cereals and jams. Given proper staffing levels, the dining experiences could have been so much better.

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John Iddles . 2024-03-31

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Friendly staff. Prompt service. Asked if everything was OK.

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Sarah Clarke . 2024-03-29

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The meal obtained was breakfast. Breakfast is self-serve and freshly cooked. Cereals, etc, are also available all in the one price. A good place to eat if you are in the area.

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Colin Birch . 2024-03-23

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We came across this restaurant by chance on the way to Alton Towers late the other evening. The food was really great. Very friendly and efficient staff. Karon and the others could not have been more friendly or efficient. Really tasty food with great menu choice.

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Karen Talbot . 2024-03-23

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Went for the breakfast this morning,(17th),very disappointed.Customers queuing for breakfast items regularly,what was on offer did not equate for value for money.

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Paul Bagguley . 2024-03-17

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Excellent service and great food. Def recommend it.

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Ellie Gormley . 2024-03-13

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Scott 👍 Katherine 👍 Sophie 👍 Karen 👍

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Bofa Bill . 2024-03-09

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My parents often go to the Colliers with friends and for myself this was my second visit after moving to Rugeley; on this occasion I went with my folks for my birthday lunch and I cannot thank enough for the fabulous, friendly and fun (banter always a plus) service provided, the food was spot on; tasty, filling and good value, and then of course I enjoyed a couple of lovely glasses of wine (it was my birthday!). We highly recommend and have decided to frequent and to be honest, I would be happy to dine alone here. Thanks guys

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Marie Wardle . 2024-02-24

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Good food, couldn't complain, the food was delivered to the table not to soon or to late, didn't feel rushed, the service was really good, was made to feel welcome and didn't feel like just another customer, our waitress was chloe so if you choose to eat here I'd recommend asking for her, all of the other staff were just as good definitely recommend

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richard marshall . 2024-02-20

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We love coming here the food is great every time and the staff are lovely. Amy our server was amazing and really looked after us! Would 100% recommend. It’s our go to for date nights and family meals.

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Abbie Parr . 2024-02-17

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Nice drinks space to sit down good cocktail

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A H . 2024-02-14

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Enjoyable meal at lunchtime, staff friendly and helpful. Quiet eating environment and is a place worth considering. Plenty of parking linked with Premier Inn next door.

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BOB TAYLER . 2024-02-10

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Went for a drink, and on arrival, lady behind the bar told me that I would have to wait whilst she served 3 tables, I waited patiently for over 10 minutes before leaving. Went to a nicer place down the road. Thanks to everyone at the Ash Tree for taking the time to look after your customers.

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sean green . 2024-02-09

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Always friendly staff,and the food lovely as normal, definitely be going again.

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Vicky Galaska . 2024-02-09

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Went here for my birthday with my son's. Had a lovely meal. Karen looked after us and she was very busy,but still made sure she checked on us,if anything we needed. Really had a lovely time

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Ann marie . 2024-02-04

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Only a couple of complaints. First the food could have been hotter and second I wasn't very happy with the veggie chicken. Friendly staff and good service.

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Charisma Art in Fabric (Gillian Garner) . 2024-01-25

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Fantastic breakfast, food was hot and very tasty.

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Simon Baker . 2024-01-17

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We're regulars at the Colliers. They have lovely food, friendly staff and great prices. Would recommend to anyone in the area (especially their Sunday carvery).

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Molly Hackett . 2023-12-28

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First time here it was my brothers birthday party got seated at 7.25pm didn't receive our starter until 8.40pm main meal arrived after 9pm desert was after 10pm. If this is going to be the case everytime I definitely won't be going back.

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Ian Carter . 2023-12-21

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Not been for a long time as last experience was not good. Once again very disappointing, Had a carvery food tasteless, partner had burger which came out luke warm and again was tasteless. Will not be going there again!

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Helen Whitehall . 2023-12-19

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The staff here are excellent, Karen and Chloe looked after us and were friendly and welcoming. We had a large family gathering and had a brilliant evening. I would highly recommend this establishment and we have visited many times and we will definitely be coming back again. Well done to all the staff for accommodating a large group of us at short notice.

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David Walklate . 2023-12-18

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As always in my experience, good food, good value with excellent Customer Service. April was our waitress and what an amazing effort she made to make our family Christmas get together special. Well worthy of travelling out of our way to eat here. Would certainly recommend and we will definitely keep coming back

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Danny Embrey . 2023-12-16

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Had a great time and April our server went above and beyond

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Conor Embrey . 2023-12-16

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Had a nightmare one and a half hours wait for starters another hour till what loosely was called a main course finally desserts three and a half hours + another 30minutes to pay

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Ian Meek . 2023-12-15

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Would be 5* but there wasn't enough food being produced for the offer for everyone in the place.

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Ian Poulton . 2023-12-15

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Called in on the off chance for a meal,got a table no problem,must say the young man,P, Karen that served us very well polite with great manners,and to top it off the food was lovely,well done thanks.

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Derek Easter . 2023-12-07

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Stayed in the premier inn next after an excellent refurb, had dinner and breakfast in the colliers. Service and staff brilliant as per normal special mention to Scott,Karen and Chloe brilliant service as always 👍

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Chris Cooper . 2023-12-03

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Excellent festive food and really nice service staff, give it a try.

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Rob Collins . 2023-12-02

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Waiters and waitress very friendly a great afternoon

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ROSIE Westwood . 2023-12-01

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Considering that the place wasn't very busy the service was appalling. Over an hour for our mains which were of very poor standard when they arrived, Luke warm chips and a cheese sauce like rubber. This used to be an ok place but I won't be going back anytime soon

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David Ewers . 2023-11-28

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Food was great. Service at the table was slow and staff a little to informal in my opinion

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Rob Watton . 2023-11-16

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Great place for breakfast. All you can eat for £10 per adult and kids are free.

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Chris Harris . 2023-11-09

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We had a lovely meal with excellent service by April B. Looking forward to going back xx

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Jon Griffiths . 2023-10-28

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Great value for money typical pub fare. Staff extremely helpful and very pleasant. Great place for a cheap midweek meal, saves on the cooking and washing up at home. Warm and cosy atmosphere.

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Marion Bibb . 2023-10-26

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Fairly quiet as it was a Monday evening. The servers were very pleasant and the food was good. Will definitely return.

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Dawn Kinsella . 2023-10-20

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Beautiful atmosphere, yummy food , very good staff and service.

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Romy Kainth . 2023-10-17

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Great place, clean, tidy, the food was tasty and freshly cooked good value for money, staff are really nice and helpful, also friendly, it's a nice big place ideal for a large get together or a small cosy meal for two, I would definitely recommend a visit and look forward to going again. There is also a hotel next-door.

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Mandy Parker . 2023-10-16

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Booked a table for 5.15pm for a Carvery, arrived 45mins early which was no problem as planned to relax and have a drink first,was informed that the carvery was no longer available just the main menu, which to be honest there was not a great deal of choice and well over priced. Finished our drink and left disapointed. If your looking for a Carvery or food on a sunday i would DEFINATLEY AVOID THIS PLACE.

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Richard Stone . 2023-10-16

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Excellent place for a lovely carvery 👍the staff were excellent the chef 👨‍🍳 was fantastic 😀 lovely food and drinks we will definitely be going back 10/10

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Stephen O'Neill . 2023-10-16

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Dropped in here today for a breakfast. £9.99 and there was no hot food. We waited but after 25mins only got a bowl of mushrooms, 6 eggs and 6 slices of bacon for a whole room of people who were waiting. Waitress said it is always busy on Saturday mornings but bringing out 1 bowl of hot food at a time will never get you a full english breakfast like the pictures. Fail. Won't be going back... got a refund

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Fiona Beechey . 2023-10-14

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Great mixed grill & breakfast. Friendly service perfect location for staying at premier inn.

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Mark Brook . 2023-10-13

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This is a great place to eat. The staff, April and Jade, are so attentive, friendly and quick to serve. The food was well cooked and hot. Will be back. Also very clean which is always a bonus

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Stuart Graham . 2023-09-30

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Love going for the £9.99 eat all you like breakfast. The quality is great and the price keeps me and my partner returning when we just can't be bothered to make our own or are in a rush. Best breakfast around in my opinion. Spot on.

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Ade H . 2023-09-12

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Can't go wrong with meals here.

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Alison Dinning . 2023-09-11

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Came in yesterday about 4pm and we was greeted by a lovely lady called Sophie B And she took our drinks order straight away and delivered them straight away aswell then she was very helpful about the menu Such a chatty lovely young lady Definitely be coming back

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Disneygirl2000 . 2023-08-30

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The staff made me wait 5 minutes for a drink while they chatted out the back.the table opposite me has still got desert dishes on it my fish is dry no one has asked if my food is OK. Terrible place. Don't bother coming here. McDonald's across the road is a better bet

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Lee Whitford-stark . 2023-08-30

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If i could rate the hospitality we received here any higher i would.15 of us turned up late here and Thursday Eve and were given a warm welcome and excellent service.returned the next eve and received exactly the same service.a big massive thank you from the 15 Welshmen and lady.your high standard of hospitality was very much appreciated.diolch 🏴󠁧󠁢󠁷󠁬󠁳󠁿

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Phillip Davey . 2023-08-27

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Was OK we only went in for quick drink on way home only had a few chips had to wait a long time staff were friendly and helpful were thinking of going for a meal maybe we will try later on looks nice inside??

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theresa taylor . 2023-08-19

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Took over 40 minutes to get meal.

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Pam Standing . 2023-08-19

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Service very slow we were in there 2 hours for 1 course kids had 3 course meals bought out the wrong starters, then over an hour for the mains. The kids were getting fed up, when mains finally came out they'd forgotten one of the toddlers meals so he was crying had to wait again for it to be cooked. We didn't bother ordering deserts we didn't want to wait for another hour.

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Sarah Ward . 2023-08-18

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Friendly staff good lunch with the grandchildren. Also they have allergy menus

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Steve Kelly . 2023-08-16

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First visit to this place, the staff were very plesent and helpful, clean and tidy and not to busy, it was a Tuesday so expected, thanks to the colliers team.

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Sean Broadbent . 2023-08-09

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Had breakfast, plenty to choose from but would prefer tin tomatoes not fresh

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John Stackhouse . 2023-08-06

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Decent food friendly staff made us feel welcome Made sweeter knowing the manager is a rangers man I watched the celtic game while letting him know every time we scored 😉🍀

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Barry Hughes . 2023-08-05

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The staff were so very good, Yvonne, Amy and Brad were friendly and professional. The biggest smile ever 😁😁

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June Oliver . 2023-07-31

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Visited with family from NZ, found the place by chance!! Was bowled over by how attentive the staff were, the young man that gave us table service was faultless. The food was beautiful and we thouroughly enjoyed our visit.

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jane faulkner . 2023-07-25

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The food was lovely. Really enjoyed it. The service was good apart from when we first went in, had to wait for a while to get a drink. There was nobody really designated to stay on the bar to serve drinks. Other than that, enjoyed it. Xx

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A Wiggin . 2023-07-14

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I enjoy my time and food here everytime. The staff are cool as well 👍

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Vlad Negru . 2023-07-07

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Excellent service. The waitress Karon P gave us excellent service

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trevor kneebone . 2023-07-04

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Nice quiet breakfast experience.

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Roger Northwood . 2023-07-02

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Food was lovely, lovely & clean throughout. Door missing on accessible toilet in ladies. Slight problem with over charging which was resolved quickly once manager was aware. Would definitely recommend

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Jan Lees . 2023-06-27

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Not sure what to say really, try and find the positives but difficult today. Booked for fathers day, arrived on time, got our table quickly. Had to pay upfront. Myself and son went to get hot drinks whilst my wife and daughter went to queue for food. They also ordered gluten free toast for both of them. We got our drinks, no glasses though for juice. At the food, for my wife and daughter, half of the things were missing and they were waiting for a while before some stuff came out. Myself and son went up for our food, there was only mushrooms, beans, and a few sausages. No bacon, no egg, no hashbrowns. Half the people got fed up of waiting after 10 mins and sat down. We waited about another 10 mins. The hashbrowns came out, waited a few more mins, eggs came out, waited a few more mins and bacon came out. Really poor service and us and others were really fed up. Half the food was cold as we picked it at the start then waites ages for the rest. Hot drinks we got at the start were also cold due to taking 20 mins to get some food. Yes it was fathers day, but this happens ever year so to consitently run out of food, juice, cups etc just shows bad planning and lack of organisation, no wonder they took money in advance. Also there were no crossaints, no pan eu chocolats, hoc choc machine just gave out hot milk.. dreadful.

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Richard Jones . 2023-06-18

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Booked for Fathers Day Breakfast for 10:45am. Had a phone call the day before to see if we would change to 10:30am which we agreed to. Arrived at 10:30am and stood there for 10mins waiting to be seated. We then went up to the Breakfast Buffet only to find 8 hash browns, half a tub of beans and a few black puddings. We waited a further 15mins incase any food did come out (currently a queue of 15 people waiting) and then had to walk out by 11am as we were starving. The building was very hot and there were half empty plates of food stacked up on tables everywhere!!! Definitely a staffing issue! I dont blame the staff just bad management really. Had they called to say they had too many tables and cancelled on us the day before at least then we wouldn't have wasted out fathers day morning. We walked across to the McDonalds and Im glad we did. We were welcomed at the door by a friendly woman, it was a much more calmer atmosphere in an air conditioned room and obviously half the price.

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Adam Cargan . 2023-06-18

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Unfortunately there was to much off the menu and a long wait

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Michael Emery . 2023-06-07

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