Based on 1.830 opinions finded in 4 websites
Based on 1.830 opinions finded in 4 websites
Nº 275 in 810 in Richmond upon Thames
Opinions
Roland was absolutely wonderful — kind, professional, and made us feel right at home. The food was delicious and authentically Italian, but Roland’s service truly made the night unforgettable. Highly recommend this place, especially if you’re lucky enough to be served by him!
Charbel El habr . 2025-04-20
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Such warm hospitality shown by (-Elrond?) a handsome young waiter. It may have been ‘Irun’ - my hearing isn’t great.
Him . 2025-04-16
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Prawn piccante was a stunner. As was our waiter, whom I believe was called Eric. Or was it Erin?
Chenrui Zhang . 2025-04-16
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Great place to eat in Richmond after doing your shopping etc. They look after you really well and… have lovely Vegan options-maybe do few more please 🌱💖
C Roger . 2025-04-12
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I found that the server was really nice and friendly and made it a great experience
Bobby James . 2025-04-09
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Had a great meal at Zizzi. Haven't been to Richmond before but Zizzi is always reliable - great quality at a reasonable price. Service was exceptionally good. Will definitely be back
Jon Schmid . 2025-04-07
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Amazing service by Mishti, she recommend us amazing dishes, was so attentive and friendly. Thank you Mishti
Shivani Trivedi . 2025-04-06
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Always good meal and service. Roland was great. Always smiling and happy to serve.
Ahmad Debs . 2025-04-05
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Fantastic food, fantastic people
Greenlynx21 . 2025-03-30
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We were greeted straight away by a pleasant lady with a big smile. I think her name was Maria. As we were early it wasn't busy so we were able to select a table ourselves which my friend and myself appreciated. We have visited Zizzi, Richmond on many an occasion over the years and have never been disappointed.
C Thornton . 2025-03-19
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Great place to be, Delicious food, atmosphere is wonderful and relaxing, that staffs are very friendly and welcoming.. I recommend zizi Richmond
H.H . 2025-03-19
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The restaurant took my charge on card and then advised me it didn't go through on their machine. I showed them on my banking app it did and they continued to push for me to pay again. Two chargers left my account. I have had to address this with my bank as they haven't addressed this.
Kathryn Elmer . 2025-03-18
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Really loved our time here. The service was excellent and food and atmosphere too. Recommend it.
Mirella Lepore (Mirelbel) . 2025-03-16
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Such helpful staff (especially with my very fussy food eating daughter). Quick service. Food was delicious. Always love it here
laura selwood . 2025-03-15
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Another good experience at Zizzi. Good food & drinks, and excellent service. Siciliana Salmon was delicious. Although on the menu, it says "finished with crispy kale", but there was no crispy kale on my dish, but the taste was still good. Sockets for charging are available. Toilets for customers are available upstairs.
Marta D . 2025-03-10
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Thank you to Maria for making our lunch exceptional. You were so lovely and efficient. Great service and atmosphere!
Emily S . 2025-03-07
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Suggested I call their head office helpline during the day to see if their food contained allergens (Onion) because they only have access to info on the 14 required by law! I cant imagine eating at a restaurant that doesn't even know what ingredients they're cooking. If you're not even going to deliver the bare minimum, then perhaps you should lower your prices to meet your service.
Rhi Saunders . 2025-03-06
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Staff should know how to talk with customers.
faraz ahmed . 2025-03-05
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Great food and great service. We had their Pizza which was lovely.
Tony White . 2025-03-03
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Amazing team, Amazing food and an amazing vibe. you really cant go wrong ;)
alex witton . 2025-03-02
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Roland was a very helpful waiter who patiently explained how the perks system works! We thoroughly enjoyed our food and cocktails. The restaurant has a very pleasant atmosphere.
David Wilkinson . 2025-03-02
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Failed to deliver the right order , rang the restaurant and they said nothing they can do never use Zizzi
MARLENE . 2025-02-26
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We had lunch in there and it was so lovely and the lady called Maria was so friendly and helpful and excellent service . We definitely go again.
Mahshid Lachinpour . 2025-02-25
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Food was good but waiter was quite unfriendly. (Italian guy)
Zac . 2025-02-25
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The food here is great quality but what really makes it top notch is the amazing and attentive staff! Would highly recommend!
Edward Clements . 2025-02-18
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Thanks Aly for the excellent service &hospitality
Mostafa Abourayya . 2025-02-16
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Love it My elder mum and I go to zizzi in Richmond regularly we enjoy the food and the staff treat us very well. Food is super nice Best Zizzi I’d say
Lisa Marie Denver . 2025-02-14
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The tiramisu was so scrumptious (please pass on my comments to the chef), the atmosphere was really cozy and the service was really good.
Kashif Mukthar . 2025-02-07
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I want to zizi in Richmond yesterday with my mates I had a great time, I’ve served by Rolland he was great host he was friendly, what a lovely service 10/10. Thanks Rolland for the great time
Mo Ali . 2025-02-03
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ale top man. top food. will be back
Gabe . 2025-02-01
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Food was delicious and the staff were friendly .Andre who served us was very polite, friendly and approachable.
shabnam kanani bahri . 2025-01-31
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Truly a place we come to regularly. The atmosphere is amazing, the food is delicious, and Roland is always very kind and incredibly helpful. Thank you for such great service and hospitality!
Mehmet Sabuncu . 2025-01-28
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Yesterday for lunch in zizzi,so happy with the food ..Great service from Roland, Very polite and helpful.Thanks so much for the best service ever before in zizzi
Rexhepi Ervis . 2025-01-26
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I had a fantastic experience at Zizzi’s in Richmond, thanks to Roland! The food was delicious, and Roland went out of his way to make our birthday celebration extra special. His helpfulness and attention to detail really made the day memorable. A big thank you to him for enhancing our experience! Highly recommend!
Kandi Tewarie . 2025-01-23
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I came here with my mum on a Wednesday evening in January before the theatre and it was just fine. Prawn linguine was average. Prawn pizza was pretty good. But toilets were dirty, the poor waiter was run off his feet and I heard two tables send back cold pizza (?!) I think they need a deep clean and more staff!
Rachel . 2025-01-20
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Our waiter André made all the difference! Efficient and very friendly! The place is delightful, we will definitely be back!
G2 Limpezas . 2025-01-20
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I came to the restaurant tonight and the manager was so rude to us all We had to wait over 1.30 hours for our food to arrive
Elahe . 2025-01-18
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Most amazing experience! This is one of my favorite places to eat in Richmond especially Roland is excellent in making sure all is done to perfection.
HA 82 . 2025-01-18
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Nice and cosy environment good food and hospitality
vaios sanidas . 2025-01-15
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Lovely services from both Marta and Roland so kind and helpful. My friend and I had a wonderful time !!!. Thank you so much Lewis for the mountain of cheese. Superb service and little wait time and excellent atmosphere.
vi Bui Van . 2024-12-31
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The staff were wonderfully kind and welcoming , especially Martin, Rolan and Lewis. The food was absolutely delicious and the restaurant has a warm, aesthetic atmosphere. The food is also reasonably priced. Would definitely come here again!
Emily Reid . 2024-12-31
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We stumbled in by chance after visiting the Ted Lasso pub and the food and service was great! The Pig in a Blanket Bombe was terrific and the Sticky Pig pizza was great too!
Bryson Clark . 2024-12-28
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I went to enjoy my meal and as I am regularly customers in Zizzi I have few perks to use. When it come to payment the system don’t want to accept the free perks. The terms and conditions allowed me to use but not the management. I was very disappointed as I use so many times before and never face the issue. That’s was my fist and last experience at zizi in Richmond. I went there to use mg perks vouchers and end up paying the full price.
POPING BUNNY . 2024-12-27
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Everything was perfect for our Boxing Day lunch, food was amazing and quick. Cocktails looked beautiful and tasted amazing. Roland's service was perfect, always checking back on us and looked after us perfectly, and took great care for an allergy we had. Will definitely be back, and will be telling my friends and family about this place.
Enver Berisha . 2024-12-26
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Good service, food was delicious. Ale and Roland were amazing! Recommend beef pasta
Melisa Berisha . 2024-12-26
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Roland the star of the show, amazing service, amazing recommendations, highly recommend
Victoria Martinez Ferrer . 2024-12-21
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Was served by Tony an absolute legend.
Jackson Knott . 2024-12-21
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Absolutely beautiful locale with the greatest, most attentive staff. Special shout out to Tony and Roland who Absolutely made our table's day with their charisma and quality of service; cannot recommend enough!
Helvio D. . 2024-12-21
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Tony and Ronald did an amazing job, they were incredible and amazing and the food was stunning.
Yakaira Evelyn . 2024-12-21
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Roland and Tony were incredible
Olly Mathura O'Keeffe . 2024-12-21
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Amazing atmosphere and lovely service, the waiter and the manager were excellent and very charming. The food was amazing to top it off. Really enjoyed my time at Zizzis and I thank the staff for their hard work.
Calvin 8 . 2024-12-21
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Great restaurant, great service and great food. Love the vibe there and the service. Had a problem with my food, without a second, they asked if everything is alright and asked me if I wanted something else. Love the place❤️
Mark Paler . 2024-12-21
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Amazing and kind service from Roland at Zizzi Richmond. Attentive staff, friendly and helpful. Would definitely recommend. Thank you so much!
Haris Rashid . 2024-12-20
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Andre is such a great guy, give this man a promotion!!!
Karim Masoud Calvo . 2024-12-15
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Service was amazing , food was delicious , staff were so friendly and helpful. Waiter Andre was amazing with the best service.
aashiqah williams . 2024-12-15
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Very good looking waiter!! Andreeee !! Would come back for the food and him of course! Shout out to the rest of the team! Marta
Tania Estrela . 2024-12-15
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Really nice service we where served by someone called Andre he was very polite and kind would definitely be coming back again :)
Hamdi Ali . 2024-12-15
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MAZING CUSTOMER SERVICE FROM ANDREEEEE, WILL DEFINITELY COME BACK AND RECOMMEND TO FRIENDSS😁
Dee . 2024-12-15
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Service was friendly. Very child friendly restaurants. Ambiance was simple but discreetly decorated for Christmas. Food came relatively quickly. Unfortunately, the salad with chicken was very cold. The spicy linguine with prawns was completely lacking in seasoning and salt. Pizza for kids is good. Not a perfect performance but OK for dinner.
Marc B . 2024-12-14
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Had our work Christmas meal today and the atmosphere was lovely 🥰 food was delicious and service by Andre and Rolando was amazing.Thank you guys
Maisie Barreto . 2024-12-06
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Food was delicious , service was amazing , one of the best restaurant in Richmond
Nataliya Zadora . 2024-12-06
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Great food. Fantastic service. Our young server was really friendly and welcoming, and nothing was too much trouble. ( I only wish I'd asked for his name so that I could have mentioned him personally)
Heather Hallam . 2024-11-12
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Nice place and testy brood , they put mozzarella instead of burata in burata pizza, but offered free desert for their mistakes
Sergey Bel . 2024-11-08
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My partner and I had a fantastic time at Zizzi in Richmond tonight! Roland and his team are really making this experience outstanding. Thank you and look forward to seeing you again very soon!!
Stefania Lek. . 2024-11-08
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The service wasn't the fastest, but the staff were pleasant, and the food was nice.
Karen B . 2024-11-08
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It was very quiet when we were there but it was clean and the food was nice.
Nat Smeaton . 2024-11-05
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Roland and chefs were amazing thank you so much food was great definitely recommend
Saira A . 2024-11-04
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Special thanks to Roland for his brilliant service.
George Dean . 2024-11-03
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Had a super delicious meal and the dessert was to die for but the star of the show was Roland our waiter. Got us seated quickly, was really knowledgable about the food and provided a really friendly service. Would recommend!
lalalaurab lalalaurab . 2024-11-02
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Good varied menu. Staff always welcoming. We visit quite regularly.
Paul Harrington . 2024-11-01
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This is the last time we come to Zizzi Richmond. We have had a couple of problems before, such as waiting a long time to place our order and orders that haven't arrived until we decided to leave, but today was the last straw. Again, no one came to take our order until I called for them, and the lady who served us spilled drinks on my daughter’s book and drawings. She didn’t even apologize properly or bother to clean the table. We love their food, and we will definitely visit Kingston Zizzi and other restaurants again, but not this one!
nevin haneci . 2024-10-27
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Amazing service and food. That’s the reason we keep coming back. Highly recommend you try. I also have to mention the wonderful atmosphere, which adds to the excellent dining experience.
anker time . 2024-10-20
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Booked for niece's 18th birthday meal tonight 18th Oct 24 ... 1st time @ Zizzi's Richmond ... lovely decor, friendly welcome, wonderful service & fantastic food (we all wanted dessert but we were all totally full up from the large portions of starters & mains) .. thank you to all we all had a lovely evening ... a big thank you to Roland our lovely waiter who looked after us from start to finish ... Karen
Karen Stimson . 2024-10-19
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We normally enjoy going to Zizzi, but I had a really disappointing experience today. The manager was extremely rude when discussing that we had assumed a dish under the pizza section would not end up being a pasta dish! I didn’t expect an attempt to have a relaxing dinner at the end of the week to leave me so gutted. Perhaps the waiter needs to learn being less selective when being nice to the customers?
Nadine Wehida . 2024-10-19
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Roland and Toby were fantastic. A complete experience which I will definitely return to enjoy.
Connor Hallums . 2024-10-19
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Roland has been amazing, will return soon.
Arif WB . 2024-10-18
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Excellent food, friendly supportive staff and great atmosphere!
TERENCE TURNBULL . 2024-10-06
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I had a wonderful dinner at Zizzi’s in Richmond with my boyfriend. The atmosphere was warm and inviting, making it a perfect spot for a cozy evening out. I ordered the Casareccia Pollo Piccante Pasta, and it was absolutely delicious! The flavors were vibrant, and the pasta was cooked to perfection. Our server was friendly and attentive, adding to the overall great experience. I highly recommend Zizzi’s for anyone looking for a lovely meal in a charming setting. Five stars all the way!
Eva Saghal . 2024-10-05
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Guys - Ronald needs a pay rise - his customer service is like none other I've experienced. He got my 2-year-old daughter up on the pass and the chef helped her make her own Pizza for crying out loud! Never seen anything like it. Outstanding. Thank you.
Sam Brandon . 2024-09-30
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Took 1hr 45m to arrive pasta came cold dry and without a creamy sauce the garlic bread was rock hard I didn't eat any absoloutely disgusted
Nicole . 2024-09-27
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We normally visit Richmond branch the food is lovely and the service is excellent. The gentleman called Ronald was so helpful and friendly. It was busy time but he was managing everything so smoothly even someone left their food and with pouring rain he rushed outside to inform them and have them their leftovers. I hope everyone could do their job as he he does it.
Mojgan Sajadi . 2024-09-26
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We were so pleased with Roland service, we had great time there and we'll go again and again for his customer service which was excellent and very friendly and and fun.
Farideh Manzoori-Fard . 2024-09-26
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Roland, our waiter, made us feel very welcomed. He was friendly and attentive. Great service!!
Cassandra Thompson . 2024-09-25
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Super quick service, amazing food and our server Roland was really helpful and friendly!
Molly Ebner . 2024-09-24
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Was quiet and nice for lunch. Great service from 2 bulgarian girls. Pizza was average, pasta was ok.
Petya titova . 2024-09-24
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I have ordered a pizza from Zizzi Richmond through Uber Eat and this is the pizza I received. This pizza costs 17£, it is clearly not like the advertised picture. I asked the gentleman to remove the Nduja and change it for some other cheese, he was very rude and hanged up on me. I wouldn't recommend to eat here.
BARRETO Audrey . 2024-09-22
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Roland was amazing with everything. Worth visiting the place with friends and family.
Drenica Mataj . 2024-09-20
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It’s very nice the service is good they are all very kind.
Rimma . 2024-09-20
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Roland was our waiter and he was wonderful!, very efficient and very friendly.
Terry . 2024-09-20
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Great service and lovely food as always!
motomoto mao . 2024-09-15
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I went tonight in zizi Richmond with my friends.so exacting with the service.Roland was amazing! 10/10
James Finn . 2024-09-10
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Very nice customer service from Roland and the food was extravagant. Highly recommend this place
Charbel El habr . 2024-09-10
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Great service and amazing food!
Pj Martin . 2024-09-07
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andre s very good service and very friendly
kizzie . 2024-09-07
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Food was amazing. We got the free garlic bread. Andre was an amazing server. Highly recommend.
Patricia Franco . 2024-08-31
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Zizzi’s is one of my daughter’s favourite local spots and our server Andre is great! We always enjoy coming here for a quick bite.
Sevda Singer . 2024-08-31
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Very good Service by Roland and Andre and delicious food!
Mariusz Bak . 2024-08-25
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Really good pasta and mocktails, thank you
Agnieszka Chojnacka . 2024-08-25
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I arrived few minutes before closing and the Roland was that amazing and did serve me with huge smile on his face what I really appreciate. Food was delicious, staff friendly and overall the area is putting extra points to the whole experience
Izabela Jasieniecka . 2024-08-24
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Very bad experience . Food is very bad and very bad and slow service .the manger is rude and irrespective
Dr ***** . 2024-08-20
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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1260 Opinions
Incredible atmosphere, food was beyond expectations and the service was amazing. Would definitely recommend this place. 10/10, will be visiting again very soon.
1376 Opinions
I have been here today, food was great, amazing service by Luca. We will be back
541 Opinions
We ordered a Uber Eats delivery and the food was outstanding. Better than the food in Greece itself! Portion sizes were generous, thank you. Keep up the great service guys.
637 Opinions
I just had a lovely curry in this restaurant the food was delicious lovely friendly staff ten stars