Coffee#1 in South Somerset

Great food, service is always good and made to feel welcomed. I am very fussy with coffee and this is the only place I go. Highly recommend it.

Not great really, first impression was great as it looked like they had it sorted every thing covered up pastry wise and behind glass. Made my order. Cinnabon Iced Latte. Walked out took a sip, missing syrup went back in. (not a problem mistakes happen but it’s how you acknowledge the mistake) They remade it. No simple apology or anything. Just handed it to me nothing said like I was a bit of a nuisance. I come down here to Yeovil from up north reasonably regularly on business but won’t be returning here!

The coffee shop itself is amazing, cosy warm inviting. Unfortunately we had received a terrible service. Staff were incredibly rude and unhelpful. Unwelcoming and unfriendly.

Made visit today, man walked in with a dog, did not sit in designated area for dogs As he stood waiting to be served one of the staff behind counter threw the dog a treat onto the floor, and then sat where he liked Soon after customers were feeding the dog, did not finish coffee I wa!ked out, never to ret

I feel very annoyed when I ask for my cappuccino and they charge me for their speciality coffee. I feel they should ask me if that is what I want, like other coffee shops do. It is very underhand.

New staff again and not a happy experience. My wife always likes a hot chocolate but likes it weak. Today I asked for a weak hot chocolate and when it came out I could see it was strong. I explained what I had ordered and the lady was not happy poured the drink in the sink and throw the mug in the other sink . And was very rude when I tried to ask for half the amount of chocolate. There used to be a sign saying if the drink is not to your liking they would remake it . Very poor and the staff just look like they don't want to be there !!

Had a great visit in the coffee#1 in Yeovil, really friendly staff great coffee and fantastic selection of cakes, the staff are diamonds as they deal with very challenging customer demands.

Fantastic service and gluten free cakes would recommend to all also very comfortable seating so relaxed.

Rude customer service from the Middle Aged brunette staff member!! Customer service from this place was absolutely shocking. The lady who served us today clearly has no manners. The glass we were given originally was filthy with what looked like dry chocolate on the rim, so kindly asked for a clean class for our cold drink- she proceeded to huff and tell me to get a glass from the water station. The order was wrong as they gave us the wrong cake so I went up to ask for the correct cake to which she said I had asked for the wrong one. I corrected her and told her that this was her mistake which she refused to accept. We managed to get the correct food, however the service here is let down by rude staff like this woman.

What is going on? Take away cups only AGAIN and not allowed to sit in and drink it. This place has gone downhill.

Without doubt the worst coffee experience in Yeovil 3 members of staff, not busy but filthy tables not cleared ( we were in for 15 minutes and no attempt made) The 3 amigos were messing about drink coke by the bottle When leaving I asked if the tables were self cleaning and got a mouthful from I assume the female manager

Unfriendly staff, serving, only one member of staff working on serving and food and drink huge waiting times to be served. Dirty tables and the worse thing is the number of barking dogs in the cafe so you can’t even enjoy a quiet drink when you are finally served. Won’t be returning.

Totally ignored by three members of staff who were not busy. Just rude. A total lack of service or common courtesy

Nice atmosphere, lovely coffee, hot chocolate and as for their cappuccino cake..yum! However though most of the staff are really lovely still some training needed for newer staff, I have had the same young girl each time recently and she does tend to get the order wrong unfortunately. Try to overlook it but with the prices so high at the moment it is very annoying. Today I popped in to get a takeaway hot choc with cream/no marshmallows. Not till I got home did I gag on the marshmallows! Hate them, filled the cup too so very little choc to drink. She does need to concentrate more.

Coffee Hashtag 1 Is a mini-chain in this part of the world. In more exciting localities such as Bridport or Dorchester it is an also-rand. In the dreary gunge that is Yeovil town centre it feels a major attraction. A large space, exemplary coffee, cakes and even pastries and baps. It began in Cardiff spread across small towns in the west of England but now reaches as far as Banbury, Birmingham, Buckingham and Chipping Sodbury. Now 70% owned by Cafe Nero I fear it will merge into its competitors. In Yeovil it is distinct mainly for its hard faux leather sofas.

Friendly and efficient service as always. Always clean and tidy and tasteful surroundings. Emily and the rest of the staff go out of their way to make sure the customer is catered for on arrival. I would recommend it as the coffee shop to visit when coming to Yeovil .

Try the cakes,they are very good and the iced coffees very very large! I had a Banana and caramel iced coffe - delicious

I love this coffee shop. The quirky furniture, the space, the choice of inside or outside seating, the food and of course, the coffee. All made possible by the staff that serve. Wins hands down over the other coffee shops.

On a nice afternoon in Yeovil, this place caught our attention, and we absolutely fell in love with the place. The personnel is lovely, and we loved the atmosphere as well as the coffee and snacks we ordered. I highly recommend this place!

Had a coffee and sandwich yesterday and was shocked given current COVID climate , that during our stay a minimum of three tables of customers left and none of the tables were wiped down or sanitized before new customers sat down for food and drink at the same tables . We frequently have coffee and light lunch at M&S and even before COVID , tables were always thoroughly cleaned before the next customer . We will not be visiting here again for this reason which is a shame as the coffee and sandwiches / cakes are lovely .

Sunday morning in Yeovil, nearly all the coffee shops other than #1 were closed. It was quiet, well laid out and we were able to order quickly. Nice coco, nice coffee and nice cake. Toilets are locked and you need to ask a staff member to let you in.

We popped in for a quick coffee and were pleasantly surprised to find leather sofas, friendly happy staff and great Decaffeinated Coffee! Well done to the sweet lassie and chap who didn't make me feel bad for not wanting to wear my mask (they make me panic as I have claustrophobia)

We are visiting this coffee shop quite often and most of the time I’m having the chocolate frappe ,which is delicious . It’s a nice place to meet with you’re friends and start the day with a nice coffee!!!!

Have visited this location on a number of occasions. It is a large well appointed establishment with the bonus of outside seating. The coffee is extremely good along with a wide choice of other drinks both hot and cold. There is an excellent range of confectionery which again is always well presented. The staff always give a genuine warm welcome and work hard to make every customers visit an experience to remember.

Visited on a VERY busy day and the customer service was amazing for being short staffed. Employee Ellie was extremely helpful and very calm after being put under pressure for rude customers. Shocked at the customers not at the customer service. 5* well done guys!

I know it was just after Christmas when visited Coffee 1 but I had clear our own table, then I to wait in a unacceptable long queue for about 20 minutes, this was because it was lunch time so some staff where on there lunch brake. The coffee and my pot of tea and tea cakes where very good.

Nice ambience but the coffee is served without any care. £3 for coffee and warm milk is just a rip off “flat white”. Not the first time this has happened to me. Go somewhere else e.g. Finca just up the road.

Huge selection of drinks, cakes and food, lovely atmosphere, fast and friendly staff 😊 nice options for kids 😍 coffees are fabulous!

We had a good coffee and a snack here. We were able to connect to the Wi-Fi easily enough, and the staff were friendly

Popped in for coffee and cake and was impressed by the range of drinks on offer, hot and cold. Good array of cakes and some lunchy options on offer too. Not bad pricing either.

Two things to review this place on...fab coffee and sausage bap and it's very clean. Lovely open windows at the front to the pedestrianised street. Love coffee number 1. Much better than other chain coffee shops in the town. Very clean toilets. Well done to the staff.

We stayed in Yeovil overnight and walked out to discover this cafe. Lovely decor, friendly staff, reasonable prices and clean. We had a mixture of tea cakes, croissants and savoury wraps. It had a really nice atmosphere. I would definitely return.

all ways go in for a very nice cake and hot drink very nice staff and very polite you can sit and watch people going past they have plenty of seats and serve you very quickly and a big range of drinks from hot to cold

Excellent service as usual. Coffee is good teacakes are massive and nicely toasted. Would recommend.

Ducked in from rain for hot chocolates and tea cakes for 3. One tea cake was unfortunately burnt but they quickly replaced it when asked.

Coffee always good, great selection of cakes and pastries. Love that they serve welsh cakes and the toasted tea cakes are amazing. Staff always friendly, polite and helpful.

Amazing ambience, welcoming atmosphere, special decor. Plus the loveliest staff, and to top it all, the nicest coffee. By far the most popular coffee shop in Yeovil...!! You can sit there for as long as you like, without feeling that you are expected to go. And you can always find a cosy corner too. There is never a dull moment in Coffee One either. I just love it.

The coffee is always excellent, and good value for money compared to some other coffee shops in Yeovil. Love the ambience of the place. Ideal for meeting friends or for just sitting on your own, reading the paper or contemplating life in general!

Popped into Yeovil for a coffee as the weather was very bad! Such friendly team and new cakes are lush! They also allow dogs in the corner now which the lady in front was so trilled about :)

Had to find somewhere in Yeovil for a last minute meeting with group of work colleagues - what a lovely coffee shop and such friendly staff - willl be back so glad we chose this one!!

There was a big que but the staff where efficient and pleasant. The young man serving was jovial and polite.

The coffee is good ,, also caparchino ,but, when we visited today the table in the window was cluttered with cups and saucers , we went to another table , another couple came in who moved the cups and saucers to the next table ,not many customers in coffee shop ,three assistants stood around talking ,Needs a good manager

Caffè non male, magari lo mettono nel bicchierino di carta, magari costa il doppio che in Italia, ma il sapore era buono e la ragazza al banco lo ha fatto molto bene...

I asked for a double espresso, got a single and paid for a double. No spoon in the soucer. No bad the shop but the espresso is not for you.

Lovely cafe, fab coffee and even gluten free cakes available which are very tasty. Friendly staff and good experience.

Excellent coffee, excellent staff, excellent atmosphere; go there every weekend, would consider going anywhere else.

Visited this lovely cafe for the first time. What lovely decor with very comfortable seating. I had a medium roast Americano & my husband had a medium roast latte we both had the lemon drizzle cake. The coffee was hot which is just how I like it not like other coffee shops which tend to serve theirs lukewarm (ugh) and it actually tasted like coffee, the cake was delicious. Will definitely choose to come here again for a well deserved break after some retail therapy.

Not sure what beans they use but the coffee here was superb. It’s a large cafe with outside seating at the top of the main shopping street. Quick service at the counter. Ideal if it’s sunny. Wheelchair and child friendly.

I ordered hot chocolate it taste nice but a bit disappointed that its not hot the cake are all lovely . I would still recommend this café.

Came here and had a piece of lemon drizzle cake (divine) and a strawberry and cream frappe (not to divine). Unfortunately the frappe tasted of nothing which was very disappointing! Could do with being (a lot) stronger. But staff were lovely and would come again.

Visit this coffee shop on a number of occasions, and I always find the staff friendly and polite. The atmosphere is always comfortable, warm and clean, the coffee is hot and the cakes are great quality (and tasty too!).

nice coffee, lovely cakes, and a nice range of milk shakes and smoothies. i love the polenta cake my absolute favourite

Amazing Staff, hard working and professional! Top Quality Coffee and food! A really enjoyable experience! Would highly recommend.

We are new to coffee 1 in Yeovil having recently moved to the area. What a nice store and the staff were extremely helpful to my family as we all visited together to meet up for a catch up. We have now become regulars and love the cakes!

Coffee was only warm, and mostly froth. I used the 'Unisex' loo and there was no paper or soap, and a pipe was leaking. Not a pleasant place to stop.

When travelling past Yeovil we needed an out of town coffee stop, we couldn't find one so parked up and headed into Yeovil and found coffee#1 after a short walk. The shop provided coffee and cakes and a toilet break as required.

This coffee shop is slightly cheaper then the bigger chains but has a nice cosy feel about it. Staff are helpful and friendly, the cafe and facilities are very clean and there are also drawing, crayons and books to entertain little ones. There toasted tea cake is excellent value and the Babiccino are perfect for little ones served with marshmallows and chocolate powder and are very reasonably priced. As well as very tempting cakes they do homemade porridge and toast a life saver for fussy eaters and the coffee is smooth and not bitter at all. If you in Yeovil or you have one locally give it a try.

Yo soy muy difícil de complacer cuando se trata de café, pero el café 1 es perfecto, caliente con café fuerte. Más tardar de elección para el desayuno, bocadillos y pasteles salchicha, etc..

Fuimos dos veces en Semana Santa y los dos días de la tienda estaba lleno, el viernes, siendo el más agitado. Yo tenía una pastelería y un día siguiente Teacake jumbo El pastel es enorme, pero necesita más que el 3 mantecas siempre, era enorme pero no tenía sabor, climatizada en la prensa panini fue seca en vez de húmeda en el interior, el chocolate torsade fue una mejor elección, siendo húmeda del llenado.

I'm not a big fan of chain coffee shops. But, I make an exception for Coffee #1. The atmosphere in their coffee shops is always very relaxed. The Yeovil branch is the branch I frequent the most. There's a good range of speciality coffees, teas and fruit smoothies. I always choose their filter coffee. I've never been disappointed with the quality. There's also good choice of cakes and pastries. The Welsh cakes and teacakes are personal favourites of mine.The service can be a little slow at peak times. But the friendly staff always work hard to keep things moving along.

Service excellent, drinks excellent, made to feel at home watch the world go by, dont feel rushed at all, ladies immaculate, will return.

My friend and I came to Yeovil and we were looking for somewhere to have a coffee and a chat. Look no further!We saw Coffe#1, and went in.We asked if dogs were allowed and Nick, the manager, was more than helpful and happy to accommodate us. He made a fuss of the dog and even provided a water bowl. He even stayed open late because we were chatting.The rest of the staff were equally helpful and happy.

Coffee No. 1 are my favourite cafe. And the one in Yeovil is wonderful. I have spent many afternoons there with reading a nice book or scribbling some mathematics! And you don't need to keep sipping conventional coffee or tea - they have excellent range of hot and cold beverages!

Great decor, comfortable seating if you want to stay a while. Outdoor area on warmer days. Good quality food, smoothies and healthy juices too. Highly recommend

Excellent staff super friendly and really good coffee. A great atmosphere. One of the best places for coffee in Yeovil - it has real character.

Typical chain coffee shop, noisy from the machines and overpriced. That said of all the coffee shop chains my husband likes, this is the best in Yeovil.

Problem with long queues, and average tasting coffee, pastries a little dear and seating variable. OK for a quick visit if other outlets are too busy.

Popped in for a coffee on Saturday pm (2.30-ish). Not too busy - lots of available seating...BUT nearly 30mins to get 2 cups of coffee. During our time there this long wait continued for other customers. Staff seemed disengaged, slow, and only one person making drinks. Lots of people just gave up and left without ordering. No sign of any management presence or impact. Will go elsewhere in future. Shame

Lets start with a positive shall we, my Latte and my Girlfriends Tea were tasty.But unfortunately there were a handful of negatives as thus, the person behind the till was pretty grumpy, the large size cup isn't as big as Costa's, the table was annoyingly wobbly, no one attempted to clean the previous persons plates and cups off the table for us even though we were in the café for well over 30 minutes and also there is no WiFi. As soon as you step into the café you lose the strong 4g signal, so you would have to wait until you leave to read any important emails or such.I can see why Costa was ram packed and this place wasn't.Shame.I think they could do with a much more pro-active and motivating manager.

Halloween drinks were lovely, and the cheesecake is always delicious! Staff are always friendly, and the atmosphere is nice.

Can be slow at busy times but the coffee is really good ( although the pumpkin spice latte was a bit watery )

Not sure what went wrong today, but assistant tried five cups and couldn't find a clean one, ended up washing one! Tables were littered with used crockery and tables were dirty. Not had this before so bit disappointing, won't be going back for a while...

As usual a delightful visit to this chain of coffee shops. Increasingly I sense they are starting to suffer from their own success i.e. Service is getting slower and queues are getting longer

사실 커피맛은 특별한 걸 잘 모르겠는데 매장 구성이나 인테리어가 편한 느낌이라 종종 갑니다. 가격도 무난하구요.

My friend who enjoys her coffee likes to meet here as the coffee is good and the atmosphere is relaxing (if you can get seated). On this occasion it was very busy and the queue was almost to the door and it was proving difficult to find a seat. It was also very hot and noisy.This time we tried somewhere new that was calmer and cooler.

Went for coffee as usual,very noisy in kitchen, Crockery being crashed about.behind counter looked a right mess. Normally kept much cleaner.just watched male staff member carry rubbish bag spilling out and left what fell out on floor. There are ways of collecting crockery without crashing and banging it. Seemed like a protest of having to do the cleaning!!

This has become very popular place very good coffee and nice food and a nice place to relax BUT the ques are quite long so be prepared to wait but worth it in the end.

Visit here very often and always leave a happy customer. There is such a large choice of drinks and the food is always top notch.

Great hot and cold drinks with interesting choices both hot and cold. Great cakes and pastries and the toasted tea cakes are enormous.

Went shopping with my son and grandson and desperately needed a coffee stop after some hard shopping. It was packed. The lovely lady at the counter spotted a seat for us and then offered to bring our coffees over which was so nice. The coffee was delicious. One of the best I've had. Since we live locally this will become my Yeovil coffee stop.

This is the only Cafe I use in Yeovil, come here every time I visit from America, great atmosphere, relaxed, good snacks. Choice of lounge chairs or tables

Lovely coffee, nice staff, quirky interiors and great snacks make this the best of the chain coffee houses for my money in Yeovil. Nice than Costa and Starbucks, it has a friendlier more localised feel than its bigger rivals.

Lovely coffee house. Friendly staff. Relaxing and friendly atmosphere. Good value for money. Beset coffee house.

I have to go to Yeovil very often and this place must be the best coffee place in miles. The best coffee without a shade of a doubt.

Asked for hot chocolate takeaway and got some other coffee. i know they are good usually but disappointed this time .

This was more of a coffee shop to relax in than Yeovil Starbucks, but I found it disappointing at the high prices. Would rather support a small independent cafe.

Popped in for lunch yesterday had a very good pastrami sandwich and great coffee.Its a great place to go if your shopping in Yeovil. There was lots of good cakes and pastries. I had a maple syrup flapjack with my coffee

First visit to Coffee#1 last Monday. My friend and I were both taken with the slightly quirky interior. In these days of relentless corporate identity, it was refreshing to find a coffee-shop with personality. Furnished with older pieces - mismatched tables and chairs, comfortable sofas and armchairs - it was apparent that recycling and the environment is important to the company. This impression was further reinforced by the little eco-aware poem on their napkins, asking that you take only what you need, and the fact that customers are invited to help themselves to bags of used coffee grounds to put in their compost. Also liked their bookshelves full of books. The idea that you are welcome to linger over a cup of coffee and a piece of cake with a good book is very appealing. The staff were polite, friendly and efficient. The coffees (a mocha and a cappuccino) and sticky toffee cake were both very good and not overly expensive. Coffee#1 has a pleasant, relaxing atmosphere, ticks all the coffee-shop boxes and we will certainly go there again.

My Daughter and her husband took me here and we had wonderful coffees and cakes as well. There is also a customer toilet in this building.

I love this type of surroundings. Odd chairs, nothing really matches, fire places and libraries. Great Coffee in a great setting

I went into this place today for a coffee with my Mum and despite being the only customers at the food area it was a while before anybody took our order despite there being 3 women there at the time and the restaurant was very quiet as it was late afternoon. The coffees came and toasted sandwich that we ordered but when we sat down at a table we were rather disgusted by the cleanliness of the table, or should I say, lack of it. I politely asked the young lady who brought our order over if she could wipe the table for us and she sent over another young girl over to wipe it. She very quickly wiped it over but left lots of stains on the table but the worst of it was that as the table was an old pine tonge-in-groove type there was lots of old crumbs and sugar between the grooves. My Mum just mentioned it to the girl and her reply was "oh there is nothing I can do about that". We sat there and had our coffee and sandwich which was fine but rather spoiled by the disgusting mess on the table. When we got up to leave I went across to the counter and spoke to another youngish lady with dark hair about the mess on the table, despite it having been wiped over, pointing out all the food in the grooves of wood but was again told that there couldn't do anything about it. There was no apology or attempt to clean it, they seemed rather annoyed that I had even mentioned it. Anyone with any common sense could see what was needed was to get a brush or a vacuum cleaner to get the food crumbs out. It was disgusting to look at and I wouldn't want to eat there again. Poor hygiene and disinterested staff.

As this is next door to Costa I thought it was prefabs to support a local company rather tha one of the national companies. The coffee was really good, one of the best I've had for a while in this country. The selection of cakes and snacks was good a value for money

I had a skinny cappuccino lovely, relaxing chilled place to have a sit down on comfortable chairs, you get 3G on your phone.

I really like coffee and having spent time in Italy know what a coffee bar in this country should aspire to. Unfortunately today after doing a bit od shopping I decided to grab and espresso: or so I thought! I went in to Coffee#1, Yeovil: it was more or less empty. There were five staff behind the counter three were chatting about whatever, one was hovering around the coffee machine and one was stood half listening to the others.I was the only customer at the counter. Eventually the young woman nearest to me said sorry I can't take your order I am waiting for someone to pay. Despite the fact there was a second till and four staff doing nothing I was still not served. In the end I left without my coffee. Never again Coffee#1 you seriously need to sort staff out. One customer, five staff, no service = not much longer in business.

My first visit to Coffee#1. Ordered 3 drinks whilst on my own to take back to work for colleagues. Staff were quick to get on with my order, I ordered 2 hot drinks and 1 cold drink, they didn't ask whether it was take away or to sit in and proceeded to make all 3 for me to have sitting in, even though i was clearly on my own and it was a very quiet day. When asking for 2 caramel lattes, was given 2 caramel machiato's. I even checked and said are they lattes and was told they were. Think i will stick to the other coffee shops from now on.

There are many places to stop for coffee in Yeovil, but this still remains our favourite. We love it's unique interior, it is cosy and not cramped. The service, however, could be a little faster.

I always coming there with my best friend and get white hot chocolate. It's delicious! Caffe latte as well. They cold drinks are amazing too. I like atmosphere and decorating inside. People on weekend are many many that why sometimes are tables dirty cause this 4-5 people can't doing everything. Generally. I like this place.

Been in Coffee 1 many times now and the staff in there are always polite and pleasant and I love the blueberry porridge and selection of fruit smoothies in there. Always enjoy the atmosphere in there too and the service is always efficient and the food in there is very enjoyable as well. Would highly recommend the food in Coffee 1.

Odd smell when walk in dirty tables . Big place with only 1 toilet! !! . Had latte £2.40and dont get a spoon get nice stick hot choc yuk needed lots of sugar

Decided to pop in for a quick snack over lunchtime whilst in Yeovil.Luckily it was out of the normal lunchtime rush hour so we didn't have to wait too long to be served.Good selection of sandwiches and paninis though some had been sold out (sign of a popular cafe perhaps?).Staff cheerful and helpful and sensible pricing.I notice Costa is opening a cafe next door but one. I hope Coffee#1 maintains its competitiveness