Coffee#1 Yeovil in South Somerset

The staff burnt my sandwich, so I was left with no lunch for the day as my break ran out while waiting

It's easy clean staff are great and coffee is good.

I have been coming here for years and it has always been lovely. Although my last 2 experiences have been not so great. There is one member of staff who was making very rude comments towards her colleague over forgetting to note my drink as an alternative milk. It was very disheartening and unprofessional of her. Not only this, she was actively on her mobile phone at the counter and did not wash her hands before handling food and preparing drinks! That is incredibly unhygienic and against food safety regulations. I returned yesterday, hoping to not be disparaged by a one-off poor experience. But the same member of staff was working the counter with her phone out once again. She proceeded to continue texting on her phone throughout the whole process, ignoring me at the start and finding her phone more important than taking my payment which is incredibly rude. She then proceeded to not wash her hands again before making my drink. This time I felt ill when I got my drink to the point I felt I could not finish it. I'm appalled that this has not been sorted or spotted by a single member of management and I hope this is handled soon hereafter as it is unacceptable.

First time I have been..... Wow best coffee..

The staff are lovely and friendly. The panini I had was very bland and didn't really taste of much and the mocha frappe was like 80% cream but the toasted tea cake as usual was amazing

Lovely coffees and friendly staff

Love it. The dogs and I always made welcome

I love Coffee #1. It's my chain of choice but the Yeovil branch has to be the most grubby I've been to.

Great service and lovely coffee ☕️ 😋 👌

i love the salted caramel cheese cake, get really upset when they run out which is frequently, but they had some today😁😁😁

Filthy dirty - rude and indifferent staff and really realy bad food - apart from that it was great lol

Love Coffee #1 Unique coffees and taste amazing. Great atmosphere, definitely a place to have a nice catch up, get on with some work or just go and read and relax. Kind staff too always keeping it tidy.

5 stars as long as they continue to take cash.

I am a regular customer to this coffee shop for more than 10 years and they were times when the shop was very bad managed. I am so happy to see that lately, since Jo and Ana joined the team, every aspect of customer service improved greatly and I am so grateful that the service given meets the great quality of the coffee served.

My husband and I had a large latte and tuna melt panini last Friday and both the food and drink were excellent. The staff are very friendly and helpful and the stmosphere is very relaxed and comfortable. The seating is shabby chic; an eclectic mix offering a choice of old, squishy armchairs and wooden chairs and tables, with tasteful decor. I would highly recommend and will definitely go back again.

Nice spot to grab a coffee and relax. can be busy at times. only other downside is the steep price of food

Love this coffee shop. Love the comfortable surroundings

Nice place service a bit slow great coffee

Best coffee place in Yeovil FrFr

Fantastic gluten free cakes delicious.

Had to give credit to the young man at Yeovil today keeping all of the tables clear & clean as well as ensuring people were served promptly. Great service

Came specifically for the pasteis de natas - Portuguese egg tart...they had run out but the manager Joel kindly got another one out and baked me one freshly! Lovely little coffee shop with a friendly atmosphere. Frappé was delicious too

The Lotus Bistok Cheesecake was absolutely gorgeous!!!

Disappointed that no frappe but iced latte was nice

Used to be a regular here, and have watched the service and experience slowly decline, but today was the last straw. The gentleman serving was rude and uninterested. Making coffee was clearly an inconvenience for him. I've visited recently where no cups have been available as they couldn't wash up, food quality has gone down and is clearly stale and now they don't accept cash. Enough is enough, was hoping it would turn around but it's going from bad to worse.

This coffee shop used to be my go to spot for a quick coffee. Unfortunately i have seen it slowly get worse and in part due to shortage of staff. Whilst the staff on shift do try their best, due to the shortage the fail to meet other needs. Emily was a great manager and kept the team in happy spirits which went a mile, it’s a shame she left. I have also noted that gluten free cakes were handled with the same tongs as non gluten cakes.

Beat coffee in town and lovely staff and a comfortable sofa to sit on. Lovely plqce for a meet up and a natter. Music subtle and non invasive too. Well done coffee #1 we will be back soon

Totally awesome place .from staff to coffee, from cakes to seating well worth a stop and so much better than other high street coffee chains .Well done guys and girls .

Edited review: The last few visits have been very poor. Last visit, I had a disposable cup as they weren't washing cups. That's fine, I asked for a hot chocolate, which arrived with a large quantity of undisolved hot chocolate powder in the bottom, luke warm. Flies were covering the food (they were covered, but had trapped the flies under the plastic wrap!), which was brought to the managers attention, who just shrugged his shoulders. It was empty of people, and I can see why. I'm not sure why it's gone so downhill, but I don't think I'll be back in a hurry!

Lovely helpful lady served us, Coffee shop was fairly clean but some tables not cleared for a long time and toilets were closed, Dishwasher broken so they were only serving drinks in takeaway cups, lovely coffee though

Good coffee and smoothies. +++ dog friendly 👍👍

Staff very busy Coffee very good

Always busy and the staff are unfailingly polite, helpful and attentive. They are great at not letting the stress of constant service (with regular understaffing) show in the customer service. The drinks on offer are great and there are plenty of vegan choices in food and drink.

Only a 4, the staff are pleasant but out numbered by customers plus it just seems to get darker and darker in there...windows need a clean lol

Great coffee as always. Pastries are always tempting.

Great place to go ,seems more relaxing in there than "other" well known coffee shops

Very nice people and always so helpfull

Coffee still great but apart from that service was terrible, not overly busy but the two male staff members looked like they didn't want to be there and moved like sloths, taking 20 minutes to be served. Some tables covered in used cups, mugs and plates so was hardly surprising that they had to use takeaway cup's for drinking in, due to running out of the usual cup's and mugs. Use to love Coffe#1 Yeovil not anymore. Will be taking my custom to an I dependant coffee shop from now on.

Very consistent standards, happy to recommend.

One of several coffee outlets on Middle Street Yeovil, usually stop there for coffee as we feel it is better than others nearby. Serves snacks and you can get take out here but no delivery service.

Friendly staff, gorgeous cake and coffee.

My favourite coffee spot in Yeovil. The staff are friendly and kind.

Excellent venue, prices are good, staff and service friendly, but always very busy.

I found it a bit dark and dismal inside but coffee was nice and loo was clean

The staffs are so nice to me, and the coffees are banging, great choice of musics by the way. Would love to go there again :)))

Disappointed with the cappuccino, basically was handed a Galão instead of Cappuccino. It had espresso topped with froth, missed adding the steamed milk for some reason. Tasted okay, slightly over extracted with tad bit of bitterness that lingered.

I like coming here it's got a good variety of food and drink . The only thing I don't like is no matter what time of a day I go in there the tables are still full from the previous customer.

Very clean and relaxed, girl named klaudia was very polite

My favourite place for a coffee in town. The atmosphere is always relaxed and not overcrowded. Lots of options for drinks as well.

I am a ceoliac so eating here is a no no if I need savoury food . I can get a slice o cake but it's not great. The drinks and the staff and the atmosphere however are great and I visit often .

Lovely hot coffee and big toasted teacakes

Very good coffee and a lovely meal

A great way to spend half an hour after traipsing around Yeovil.

A lovely coffee shop with fresh baked goods and a really friendly atmosphere. It was good to see great interaction between the staff and their customers.

Very pleasant staff great coffee up to scratch,but cakes a bit pricey.

They don't do lactose free milk

Expensive coffee that tastes awful

Good place with a terrace in the main street. Interior space with decent size and plenty of sofas. Cosy and nice environment up to standard for a coffee #1. A fella selling strawberries in front of us in case you get hungry :)

Nice place to have a coffee and a breakfast. Great views, silence place and good shadows of the trees.

Quite a nice place, even if me and my gf both had excruciating diarrhea after both having a large frappe. I knew the cream tasted a bit funny.... Otherwise can't complain.

Good place to relax & rejuvenate. Excellent services.

Bit dark inside - friendly staff. Lots of choices for drinks hot and cold. Also lots of different cakes

Nice - friendly staff and great coffee. Lovely place to grab a coffee and just chill out. Great decor inside. We always visit when in Yeovil!

Lovely place to be, drink and chat. Good coffee and Danish. Recommended.

Friendly staff, good variety of seating options. Good coffee and a great selection of cakes and cold drinks. Can't fault it!

I love this coffee shop I go here every morning after work always nice staff clean area and love the coffee would defo suggest it to anyone that hasn't tried it

Great coffee in a cosy environment with friendly staff

Great coffee in nice surroundings in or out.

Flat white, lush. Love no1. Tonnes better than Costa.. Friendly staff.. Clean and tidy

The coffee is lovely, and I have been enjoying the specials they have offered recently. The temperature is perfect, not burnt as happens in some places I have been. Today I had the largest very yummy almond croissant. I can take my dog with me. I have found my new favourite.

Good value for money and fast service

My favourite coffee bar in Yeovil - only comment is that frequently the tables take a long time to be cleared. On the last visit we had to do it ourselves, not ideal!

Fantastic staff and service . Free post coffee grounds on offer for the garden or bueaty treatments . Good food and drinks

Great service lovely friendly staff

great cheery staff, good service

Love this coffee shop, lots of variety of cakes, pastries and drinks, plus it's pram friendly and I can always find a quiet corner to feed my baby, staff are lovely and the cafe is always clean.

Super coffee, just a shame about the poor condition/ availability of the toilets in all branches we have visited. Perhaps unisex not a good idea!!

Excellent coffee as always. Sausage bap very tasty. Good friendly service.

Wonderful service gawjus coffee

Love Coffee#1! The coffee is stronger than most coffee shops. Good selection of cakes and treats which majority of them are vegetarian or vegan.

Yeah, pretty good, better than Costa.

Tasty hot chocolate with a good pastry is all you need during rains.

Great place and nice atmosphere.

Nice place to go for a quiet coffee

This is our most favourite place, top notch Mocha, always try the seasonal coffee beans. So so lovely. I have taken many of my friends and family here and they have always loved it. Wishing they will have many more branches all over UK. All the staff here have been so jovial. Caramel mocha my favourite, my friend likes latte and he did say that they make the best latte he has ever had. :) cheers

Nice coffee shop although it looks a bit grubby. Nicer coffee shops in Yeovil I think

Always friendly and covid aware! Toilets always clean. Love the mix of table/ chairs, settees and armchairs. ...and the fact that the 3 outside tables are now smokefree..

Good coffee service and Portuguese pastry tart Thank you

Good coffee and food but like coffee№1 outlets disgusting toilets

Nice and clean. Plenty of ventilation and social distancing. Bit pricey for food.

Lovely coffee, clean environment and friendly staff

Friendly polite efficient staff with good coffee, what more do you want

This is a great place to have a tea or a coffee or a snack. The service is great. Plus they've taken every precaution they can for a safe service.

Fantastic coffee and very cheerful service.

Takeaway only at the moment, but still great service.

It's a safe place with a sympathic environment Pleasent staff Good coffee.... I recommend

In the current climate these guys are very accommodating. It's safe to use and a great system. The coffee is great and cakes taste great..

Nice quiet coffee with a book. Covid compliant.

No white sugar,very few cakes and new cards,lost all our points as we couldn't use them with the two cards we had.

Clean basic not too many frills good coffee friendly staff