Coffee#1 Whitchurch in Cardiff

Come here to see Ceri, she is always upbeat, friendly, super fast service and makes the whole coffee experience xx wish all baristas were this epic

Spent a couple of hours doing some course work, away from distractions. Decent coffee reasonable prices nice atmosphere, friendly helpful Staff. Good table with handy plug socket to keep iPad powered! Good afternoon!

3rd timd from Coventry to here. No masks this time and I think they had vetted to see if we had our jabs last time. My second time here, just pulled of motorway, heading to Barry. Great franchise with this shop having open windows or doors on front. Perfect for the Bank holiday. Just two coffees.

Friendly staff, seating in and outside, your normal Coffee #1 fare. It's so nice because right in the middle of our high street.

Nice coffee...staff zero customer service skills! never seen it so bad! no personality...maybe an idea to employ the older generation...

Just another coffee shop. One of many in the area

Update Feb 2024 Toilet is disgusting and unclean. The third time in five weeks of being here. Today only serving takeaway cups making it feel like a prison canteen more than a coffee shop. Poor, it's become too hit and miss recently hoping for improvement and will update _-------- Good coffee, great service. Food is priced as a standard coffee shop and its overall excellent. The seating is plentiful. Possibly only beaten by Against the Grain, but on the high street it's the best.

Standard chain-like coffee shop! Nothing massively impressive but okay to go again!

Ok experience but when I used the gents, the hand dryer wasn't working. I mentioned it to the young lady behind the counter but she seemed disinterested!!!!

The lady working here was so friendly and made my experience very good!

Friendly service. Coffee is okay, small selection of rolls, sandwiches and cakes. Allows dogs. Needs more staff at lunch time. Since being owned by Café Nero the choice, quality and service* has declined. *due to the lack of staff. Upstairs seating and toilets were closed.

The barristas were working very hard due to staff shortages, but, managed to be polite and professional. The Portuguese tarts were tasty with the pumpkin spiced latte

Always the best for tea/coffee Breakfast granola is extremely nice.

Staff are really friendly and helpful

Great spot on the high street to grab a takeaway coffee (and bit of cake!) or to meet friends. Plenty of seating, outdoor seating area and good choice of food and drink. However, have had consistently substandard service here - staff are slow making the drinks which leads to long queues, but no acknowledgment of the long wait time…and they are always sullen and look absolutely miserable! I now choose to go to the other local coffee chain for a better, friendlier atmosphere

As a review below says, it's great if Ceri isn't there. I don't really understand how she's still working there, she's so intense!!!! Everything else is great tho, don't get me wrong !! Lovely coffee and lovely people :)

Good coffee, chilled vibe and they don't rush you out!

Nice place to visit as the stars show. gets quite full lots of regulars. Mrs likes the lemon muffins

Staff always really helpful and friendly and even remember what I have now

Exceptional choice, great cakes and fantastic staff

Overpriced food and coffee. Lovely atmosphere if Ceri isn’t there. Great service with kind staff, they were very helpful to me and my friends. Lovely staff except for Ceri who kicked us out for no reason after we’d spent around £50. Disgusting.

The cafe was clean and tables, clear. Staff very friendly, brought my food and drink to my table . Thank you.

Had a coffee today ,tasy and on spot ,as usual .

Don't bother !!! One guy serving waiting 25 minutes to get served!!! Only 3 in front of me!!!

Nice enough coffee shop - good location with plenty of space. Food is a bit pricey though.

Lovely cup of Chai Latte and a nice cookie. Very recommended 👌

Good coffee but rather expensive compared to other coffee shops in the village

I’ve been here a few times for food and drink, the service has been really good the staff are really friendly and helpful. Would recommend to anyone, child friendly also

Recently paid a visit to this coffee spot in Whitchurch and was chuffed with the standard of their brews. The barista brewed a lovely, smooth cuppa. The atmosphere was cosy and inviting, making it the perfect place to put your feet up and enjoy a coffee. Efficiency was spot on as well, the service was quick and sharp, with the staff making sure everyone was sorted in a jiffy. They also offered a wide range of pastries and baked goods to go with your coffee, making this a great pit stop for a breakfast or a mid-morning treat. What's more, the prices were very reasonable, making it a great value for money. I'd highly recommend this place to anyone on the lookout for a quality coffee in Whitchurch. Keep it up!

Really nice coffee and cosy shop Staff extremely friendly and competent. Service was fast and the food really nice. Quite a few Vegan choices.

Wonderful staff and excellent service everytime!

Friendly and caring service. Great place to eat, drink and relax with a book

I had a lovely hot chocolate and a very tasty salted caramel slice, it could have done with tables being cleared and cleaned quicker, I Di go in later in the day on a Sunday so I don't know if that was why, but otherwise a nice place to chill

Have been numerous times. The staff are usually lovely. Cakes were still frozen on the last visit so unable to sample but have had a lovely scone there previously. Their luxury hot chocolate is delicious and the coffee is also very good. The shop itself is very shabby and in desperate need of some new furniture so I don't visit often.

We came here today (boxing day) Apart from the tables that needed cleaning it was ok. It was very busy but service was good.

Lovely experience. Great coffee as usual. Unfortunately had run out of bacon baps! Would recommend.

Gorgeous coffee, lovely treats, always busy. Only downside was there was no toilet roll or paper towels in the toilets, this had been reported a couple of times but staff were so busy they were unable to rectify.

Shop was busy. The staff were very friendly and with great quick service.

Would be helpful if there were a few more wall plug sockets for laptop users who are out of the office for an hour.

Really nice place to go for food and coffee. Seating inside and out. Staff are great and so is the coffee 👍👍

I've been here loads of times on my own, came in Today with my disabled daughter in wheelchair, no offer at all to help cary hot drinks to table, so had to carry hers and push wheelchair to get her settled and quickly run back to get mine, pretty stressful as I couldn't see her for a couple of minutes, she doesn't do well if she can't see me, for what would have taken 2 minutes of their time would have made a huge difference to us.

Amazing coffee shop Massive range of cakes and drink Very helpful and friendly staff

It is clean and tidy very expensive.

my favorite cafe with a beautiful library and fabulous atmosphere.💞👍

Lovely with big doors open.Beautiful cake and good coffee .friendly staff.

Great place to meet up with colleagues to work and a refreshment

Love this place, really friendly staff.

Love it here as does my dog sidney

one member of staff was very rude

discriminate against students, especially the local customers being extremely rude.

Always lovely staff and a relaxed setting

Never visited (bus stop adjacent ) but alway smells great.

Lovely place staff are very welcoming & Friendly

A good helpful cafe. Tidy coffee too.

Coffee is decent for a chain coffee shop. They offer typical cakes and sandwiches / toasted panini's. Fine for a quick snack and drink . Breakfast menu with porridge and toast as well. I recommend the blueberry porridge with maple syrup. Plenty of room to sit, outdoors and upstairs as well. Dog friendly.

Best little cafe in Whitchurch xx

Pleasant atmosphere, good service, reasonable prices apart from cakes. Coffee very good.

Coffee Chain that started on Albany Road in Cardiff, their house blend to me is the best on the high street in terms of what would be classed as chain coffee shops. The staff are always friendly and the app is a really useful tool to collect points and also pay for your beverages without having to open another payment app. The whitchurch branch has loads of seating and the outdoor area is a suntrap when the conditions are right. Coffee #1 is always my go to for coffee (and the occasional cake) when I'm in Whitchurch.

Had coffee with a friend. Nothing exceptional and missing a friendly vibe.

The flavour of their drinks are knock out and they are very dog friendly 🐾

Always great service at this pleasant place to spend some time for a coffee. Great to be back after the last two years, service as speedy and friendly as always.

We visited on Sunday afternoon at 4 30pm. The Earl Grey tea was very refreshing, and the Latte was excellent. Friendly service, and a clean store.

Good cup of tea and meet up with friends

Very busy with no Social distancing. The tables are as close to each other as they've always been. Nice coffee though!

one of the workers asked me and my friends to leave when 2 of us were trying to use the toilet whereas the others were clearly in the queue, unfortunately you have lost a customer (i am usually in here quite often too) i dont really expect this treatment when i go to a coffee shop which supposed to be relaxing and usually one of my happy places. this doesn't usually happen and often the workers are lovely just this one off time put me off :) id still recommend just please be cautious.

Rude staff member and overpriced bitter coffee with old furniture that is comfortable usually. Overall it was okay but could be a bit better!

Good coffee and great atmosphere but very slow

Coffie, tea and toasties was luke warm. Still staff so friendly.

Very polite staff and well clean, loved the food and coffie

Whilst the service is ok, always seem short staffed at busy times,so tables not cleared of dirty dishes and have had to clear them myself and tables not wiped or sanatised when staff do get round to clearing them,also who ever is in charge of ordering stock for weekends needs to check stock levels more closely as have been on a few weekends recently in the mornings and not late in the day and they have had no bread for toast, limited choice of sandwiches and no bacon or sausage baps , surely they realise they are busy at weekends so need to be prepared.

Excellent service plenty of room

Coffee was excellent and very reasonably priced. Good selection of cakes.

Coffee OK, but overpriced and not enough seating.

Wide range of coffees and cake. Family friendly.

Lovely venue, friendly and efficient staff. Delicious cake today but a disappointing coffee this time - not to the usual standard.

A great coffee shop, friendly helpful service, and a nice seating area out the back

Nice friendly staff and good coffees. Cleanliness could be improved, as there were cobwebs in the corner where we were sitting and a general build up of dust/dirt on the floor and table base.

Love this coffee outlet. Staff members are always pleasant, food fresh and coffee good.

Excellent coffee in lovely surroundings. A good place to meet with friends

Coffee was excellent. A nice blend!

Staff very helpful. And toast and jam is especially nice.

Great village coffee-chic ambience. Nice coffee. Nice cakes.

Best Coffee #1 I know. Manager very friendly and accommodating. Nothing is too much trouble. In these hard times, adhered to all cov19 regulations and encouraged customers to do the same. (Even though some tried it on). Great food and superb coffee

Lovely coffee shop to sit and relax 🙂

Lovely place for coffee, sandwiches and cakes, great service, very clean, dogs allowed into rear conservatory.

Lovely friendly staff and good coffee

Nice outdoor space to catch up with friends

It's ok. Always try and upsell their seasonal bean without mentioning it costs more. Much like Costa everything's more expensive than it should be.

Great service. Very quick and great coffee.

They still offer good service with a tasty selection of cakes and drinks.

Coffee and snacks consistently good in Coffee #1 but today, with a big queue, I had a query (won't bore you with the details) but promptly and efficiently handled by Rebecca D (Becky) - a credit to Coffee #1

Great service, and relaxing surroundings

Very friendly and helpful staff, lovely coffee!

Great place to visit, great coffee and delicious cakes

Primer fin de semana desde el encierro, y descubro que mi sobrina tiene la mejor cafetería del pueblo. Siempre mi favorito, y mis primeros hábitos significan que puedo tomar uno antes de que los niños se despierten. Golosinas de la pequeña ciudad.Avance rápido 24 horas, sin niños, solo un destino. Pida café y croissant de natillas de almendras tan cacareada. La orden se entrega y la tarjeta no funciona: fuera de casa y demasiados pagos sin contacto. Café y croissant en el mostrador. . . "No hay problema, tengo efectivo". No aceptan efectivo. La chica muy educada y agradable le pregunta al gerente, quien paga con su tarjeta. Le doy el dinero en efectivo y lo pone en la caja de propinas del personal. Café, croissant, servicio al cliente: de primera categoría. Y soy MUY exigente con mi café.

Always great coffee, but they need to open later.

Nice coffee in reasonable surroundings

If you can get seats it's a good place to hang out. Friendly staff but usually very busy.

Top class management, and the staff are the best. Lovely place to take the family or chill out by yourself. Finding it hard to work at home, then the first floor is the place to be. Want a bit of sun, then sit out the back. Great coffee, treats and chat. Highly recommend *****

It was an awful we sat outside the chairs were disgusting they were filthy