Based on 555 opinions finded in 2 websites
Based on 555 opinions finded in 2 websites
Nº 817 in 1625 in Cardiff
Nº 135 of 255 Other cuisines in Cardiff
Opinions
Come here to see Ceri, she is always upbeat, friendly, super fast service and makes the whole coffee experience xx wish all baristas were this epic
Charlotte S . 2024-09-07
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Spent a couple of hours doing some course work, away from distractions. Decent coffee reasonable prices nice atmosphere, friendly helpful Staff. Good table with handy plug socket to keep iPad powered! Good afternoon!
Peter Collins . 2024-08-18
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3rd timd from Coventry to here. No masks this time and I think they had vetted to see if we had our jabs last time. My second time here, just pulled of motorway, heading to Barry. Great franchise with this shop having open windows or doors on front. Perfect for the Bank holiday. Just two coffees.
STEVE G . 2024-08-17
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Friendly staff, seating in and outside, your normal Coffee #1 fare. It's so nice because right in the middle of our high street.
Marion Loeffler . 2024-07-23
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Nice coffee...staff zero customer service skills! never seen it so bad! no personality...maybe an idea to employ the older generation...
rachel Taylor . 2024-03-25
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Just another coffee shop. One of many in the area
Rod Moulder . 2024-02-26
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Update Feb 2024 Toilet is disgusting and unclean. The third time in five weeks of being here. Today only serving takeaway cups making it feel like a prison canteen more than a coffee shop. Poor, it's become too hit and miss recently hoping for improvement and will update _-------- Good coffee, great service. Food is priced as a standard coffee shop and its overall excellent. The seating is plentiful. Possibly only beaten by Against the Grain, but on the high street it's the best.
Oliver Smith . 2024-02-11
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Standard chain-like coffee shop! Nothing massively impressive but okay to go again!
LJ . 2023-12-29
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Ok experience but when I used the gents, the hand dryer wasn't working. I mentioned it to the young lady behind the counter but she seemed disinterested!!!!
Andy Jones . 2023-12-22
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The lady working here was so friendly and made my experience very good!
Phil Hulton (Philthyfresh) . 2023-11-30
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Friendly service. Coffee is okay, small selection of rolls, sandwiches and cakes. Allows dogs. Needs more staff at lunch time. Since being owned by Café Nero the choice, quality and service* has declined. *due to the lack of staff. Upstairs seating and toilets were closed.
Rhodri Evans . 2023-10-09
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The barristas were working very hard due to staff shortages, but, managed to be polite and professional. The Portuguese tarts were tasty with the pumpkin spiced latte
Bob P . 2023-09-27
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Always the best for tea/coffee Breakfast granola is extremely nice.
Julie Hawkins . 2023-09-16
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Staff are really friendly and helpful
JANET ARNOTT . 2023-09-09
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Great spot on the high street to grab a takeaway coffee (and bit of cake!) or to meet friends. Plenty of seating, outdoor seating area and good choice of food and drink. However, have had consistently substandard service here - staff are slow making the drinks which leads to long queues, but no acknowledgment of the long wait time…and they are always sullen and look absolutely miserable! I now choose to go to the other local coffee chain for a better, friendlier atmosphere
F . 2023-08-29
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As a review below says, it's great if Ceri isn't there. I don't really understand how she's still working there, she's so intense!!!! Everything else is great tho, don't get me wrong !! Lovely coffee and lovely people :)
Bob Thunder . 2023-08-22
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Good coffee, chilled vibe and they don't rush you out!
Sarah-Beth Vinestock . 2023-08-22
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Nice place to visit as the stars show. gets quite full lots of regulars. Mrs likes the lemon muffins
Paul Timothy . 2023-07-23
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Staff always really helpful and friendly and even remember what I have now
Anne Haines . 2023-06-17
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Exceptional choice, great cakes and fantastic staff
Ryan Francis . 2023-06-12
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Overpriced food and coffee. Lovely atmosphere if Ceri isn’t there. Great service with kind staff, they were very helpful to me and my friends. Lovely staff except for Ceri who kicked us out for no reason after we’d spent around £50. Disgusting.
Art and Fun! . 2023-06-11
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The cafe was clean and tables, clear. Staff very friendly, brought my food and drink to my table . Thank you.
Robert Miller . 2023-05-27
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Had a coffee today ,tasy and on spot ,as usual .
Cristina Mohan . 2023-05-14
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Don't bother !!! One guy serving waiting 25 minutes to get served!!! Only 3 in front of me!!!
Milan Zimanyi . 2023-05-07
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Nice enough coffee shop - good location with plenty of space. Food is a bit pricey though.
P B . 2023-04-11
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Lovely cup of Chai Latte and a nice cookie. Very recommended 👌
Stewart Coleman . 2023-04-04
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Good coffee but rather expensive compared to other coffee shops in the village
Ruth Hutchinson . 2023-02-28
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I’ve been here a few times for food and drink, the service has been really good the staff are really friendly and helpful. Would recommend to anyone, child friendly also
Eleanor Franklin . 2023-02-23
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Recently paid a visit to this coffee spot in Whitchurch and was chuffed with the standard of their brews. The barista brewed a lovely, smooth cuppa. The atmosphere was cosy and inviting, making it the perfect place to put your feet up and enjoy a coffee. Efficiency was spot on as well, the service was quick and sharp, with the staff making sure everyone was sorted in a jiffy. They also offered a wide range of pastries and baked goods to go with your coffee, making this a great pit stop for a breakfast or a mid-morning treat. What's more, the prices were very reasonable, making it a great value for money. I'd highly recommend this place to anyone on the lookout for a quality coffee in Whitchurch. Keep it up!
Samuele Boomert . 2023-02-07
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Really nice coffee and cosy shop Staff extremely friendly and competent. Service was fast and the food really nice. Quite a few Vegan choices.
Philippe Reydet . 2023-02-04
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Wonderful staff and excellent service everytime!
Sophia Kyriakides . 2023-01-28
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Friendly and caring service. Great place to eat, drink and relax with a book
Susana Aires . 2023-01-27
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I had a lovely hot chocolate and a very tasty salted caramel slice, it could have done with tables being cleared and cleaned quicker, I Di go in later in the day on a Sunday so I don't know if that was why, but otherwise a nice place to chill
Julie Callen . 2023-01-16
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Have been numerous times. The staff are usually lovely. Cakes were still frozen on the last visit so unable to sample but have had a lovely scone there previously. Their luxury hot chocolate is delicious and the coffee is also very good. The shop itself is very shabby and in desperate need of some new furniture so I don't visit often.
Karen Ash . 2023-01-02
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We came here today (boxing day) Apart from the tables that needed cleaning it was ok. It was very busy but service was good.
Alun . 2022-12-26
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Lovely experience. Great coffee as usual. Unfortunately had run out of bacon baps! Would recommend.
Robert Kingston . 2022-12-24
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Gorgeous coffee, lovely treats, always busy. Only downside was there was no toilet roll or paper towels in the toilets, this had been reported a couple of times but staff were so busy they were unable to rectify.
Debbie . 2022-12-01
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Shop was busy. The staff were very friendly and with great quick service.
Berian Richards . 2022-10-17
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Would be helpful if there were a few more wall plug sockets for laptop users who are out of the office for an hour.
David L Reid . 2022-10-09
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Really nice place to go for food and coffee. Seating inside and out. Staff are great and so is the coffee 👍👍
Mark Wilton . 2022-09-04
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I've been here loads of times on my own, came in Today with my disabled daughter in wheelchair, no offer at all to help cary hot drinks to table, so had to carry hers and push wheelchair to get her settled and quickly run back to get mine, pretty stressful as I couldn't see her for a couple of minutes, she doesn't do well if she can't see me, for what would have taken 2 minutes of their time would have made a huge difference to us.
Julia Webb . 2022-09-03
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Amazing coffee shop Massive range of cakes and drink Very helpful and friendly staff
Vince Cooper . 2022-08-26
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It is clean and tidy very expensive.
paul jenkins . 2022-08-10
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my favorite cafe with a beautiful library and fabulous atmosphere.💞👍
Nora Gonzalez . 2022-07-27
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Lovely with big doors open.Beautiful cake and good coffee .friendly staff.
Red head . 2022-07-13
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Great place to meet up with colleagues to work and a refreshment
Gavin Chapman . 2022-07-11
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Love this place, really friendly staff.
Stuart McCormick . 2022-07-09
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Love it here as does my dog sidney
vilma gill . 2022-06-29
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one member of staff was very rude
Annabelle Dolan . 2022-06-08
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discriminate against students, especially the local customers being extremely rude.
Arwa Fahmy . 2022-06-08
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Always lovely staff and a relaxed setting
Vicky Knappett . 2022-04-29
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Never visited (bus stop adjacent ) but alway smells great.
Anthony Bright . 2022-04-25
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Lovely place staff are very welcoming & Friendly
Rachel Collins . 2022-04-22
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A good helpful cafe. Tidy coffee too.
phil popp . 2022-04-08
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Coffee is decent for a chain coffee shop. They offer typical cakes and sandwiches / toasted panini's. Fine for a quick snack and drink . Breakfast menu with porridge and toast as well. I recommend the blueberry porridge with maple syrup. Plenty of room to sit, outdoors and upstairs as well. Dog friendly.
Paul Malham . 2022-04-06
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Best little cafe in Whitchurch xx
Deborah Horwood . 2022-03-20
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Pleasant atmosphere, good service, reasonable prices apart from cakes. Coffee very good.
John Heathfield . 2022-03-19
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Coffee Chain that started on Albany Road in Cardiff, their house blend to me is the best on the high street in terms of what would be classed as chain coffee shops. The staff are always friendly and the app is a really useful tool to collect points and also pay for your beverages without having to open another payment app. The whitchurch branch has loads of seating and the outdoor area is a suntrap when the conditions are right. Coffee #1 is always my go to for coffee (and the occasional cake) when I'm in Whitchurch.
Kerry Barley . 2022-03-17
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Had coffee with a friend. Nothing exceptional and missing a friendly vibe.
Jennifer Hanson . 2022-03-14
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The flavour of their drinks are knock out and they are very dog friendly 🐾
Jacs Williams . 2022-02-26
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Always great service at this pleasant place to spend some time for a coffee. Great to be back after the last two years, service as speedy and friendly as always.
Haydn Blackey . 2022-02-18
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Good cup of tea and meet up with friends
Lynne Windle . 2022-02-07
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We visited on Sunday afternoon at 4 30pm. The Earl Grey tea was very refreshing, and the Latte was excellent. Friendly service, and a clean store.
Peter Wilson . 2022-02-07
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Very busy with no Social distancing. The tables are as close to each other as they've always been. Nice coffee though!
Robert Owen Griffiths . 2021-12-10
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Rude staff member and overpriced bitter coffee with old furniture that is comfortable usually. Overall it was okay but could be a bit better!
harry cruwys . 2021-12-03
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one of the workers asked me and my friends to leave when 2 of us were trying to use the toilet whereas the others were clearly in the queue, unfortunately you have lost a customer (i am usually in here quite often too) i dont really expect this treatment when i go to a coffee shop which supposed to be relaxing and usually one of my happy places. this doesn't usually happen and often the workers are lovely just this one off time put me off :) id still recommend just please be cautious.
je h . 2021-12-03
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Coffie, tea and toasties was luke warm. Still staff so friendly.
Mark Tapper . 2021-11-28
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Good coffee and great atmosphere but very slow
Beammeup Casey . 2021-11-28
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Very polite staff and well clean, loved the food and coffie
Mark Tapper . 2021-11-06
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Whilst the service is ok, always seem short staffed at busy times,so tables not cleared of dirty dishes and have had to clear them myself and tables not wiped or sanatised when staff do get round to clearing them,also who ever is in charge of ordering stock for weekends needs to check stock levels more closely as have been on a few weekends recently in the mornings and not late in the day and they have had no bread for toast, limited choice of sandwiches and no bacon or sausage baps , surely they realise they are busy at weekends so need to be prepared.
Stuart McCord . 2021-11-01
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Excellent service plenty of room
Matt James . 2021-10-11
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Coffee was excellent and very reasonably priced. Good selection of cakes.
Kay Mercer . 2021-10-05
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Coffee OK, but overpriced and not enough seating.
Jimmy O'Meara . 2021-09-27
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Wide range of coffees and cake. Family friendly.
Helen Starkie . 2021-09-17
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Lovely venue, friendly and efficient staff. Delicious cake today but a disappointing coffee this time - not to the usual standard.
Daniel Jenkins . 2021-09-17
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A great coffee shop, friendly helpful service, and a nice seating area out the back
Autumnblueskies . 2021-09-04
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Nice friendly staff and good coffees. Cleanliness could be improved, as there were cobwebs in the corner where we were sitting and a general build up of dust/dirt on the floor and table base.
Mike Gardener . 2021-09-03
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Love this coffee outlet. Staff members are always pleasant, food fresh and coffee good.
Carol Ann Bott . 2021-09-01
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Excellent coffee in lovely surroundings. A good place to meet with friends
Karen Boorman . 2021-08-30
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Coffee was excellent. A nice blend!
Tudur Jones . 2021-07-25
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Staff very helpful. And toast and jam is especially nice.
Lindy Bees . 2021-07-14
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Great village coffee-chic ambience. Nice coffee. Nice cakes.
Marcus Davage . 2021-07-03
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Best Coffee #1 I know. Manager very friendly and accommodating. Nothing is too much trouble. In these hard times, adhered to all cov19 regulations and encouraged customers to do the same. (Even though some tried it on). Great food and superb coffee
pete bovey . 2021-06-29
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Lovely coffee shop to sit and relax 🙂
Mark James Simpson . 2021-06-18
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Lovely place for coffee, sandwiches and cakes, great service, very clean, dogs allowed into rear conservatory.
Phil Hendy . 2021-06-05
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Lovely friendly staff and good coffee
Steve Fry . 2021-05-25
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Nice outdoor space to catch up with friends
Valerie Bridges . 2021-05-07
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It's ok. Always try and upsell their seasonal bean without mentioning it costs more. Much like Costa everything's more expensive than it should be.
Gareth Jenkins . 2021-03-31
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Great service. Very quick and great coffee.
Ian Davidson . 2021-03-19
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They still offer good service with a tasty selection of cakes and drinks.
Morgan Specht . 2021-03-13
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Coffee and snacks consistently good in Coffee #1 but today, with a big queue, I had a query (won't bore you with the details) but promptly and efficiently handled by Rebecca D (Becky) - a credit to Coffee #1
Anne M . 2020-12-12
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Great service, and relaxing surroundings
Richard Baker . 2020-10-30
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Very friendly and helpful staff, lovely coffee!
wendy langley . 2020-10-11
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Great place to visit, great coffee and delicious cakes
Mark Williams . 2020-10-10
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Primer fin de semana desde el encierro, y descubro que mi sobrina tiene la mejor cafetería del pueblo. Siempre mi favorito, y mis primeros hábitos significan que puedo tomar uno antes de que los niños se despierten. Golosinas de la pequeña ciudad.Avance rápido 24 horas, sin niños, solo un destino. Pida café y croissant de natillas de almendras tan cacareada. La orden se entrega y la tarjeta no funciona: fuera de casa y demasiados pagos sin contacto. Café y croissant en el mostrador. . . "No hay problema, tengo efectivo". No aceptan efectivo. La chica muy educada y agradable le pregunta al gerente, quien paga con su tarjeta. Le doy el dinero en efectivo y lo pone en la caja de propinas del personal. Café, croissant, servicio al cliente: de primera categoría. Y soy MUY exigente con mi café.
nic1691 . 2020-10-01
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Always great coffee, but they need to open later.
Mansel Phillips . 2020-09-07
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Nice coffee in reasonable surroundings
Les Jones . 2020-08-22
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If you can get seats it's a good place to hang out. Friendly staff but usually very busy.
Angelo Gauci . 2020-08-18
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Top class management, and the staff are the best. Lovely place to take the family or chill out by yourself. Finding it hard to work at home, then the first floor is the place to be. Want a bit of sun, then sit out the back. Great coffee, treats and chat. Highly recommend *****
Ed Rickaby . 2020-08-03
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It was an awful we sat outside the chairs were disgusting they were filthy
Jean Brown . 2020-07-26
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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There's a reason locals don't go here. Original review: Really really average - feels like a classic case of a new bar in Cardiff so let's rave about it. Drinks range is average at best, if not quite poor and not seasonally reflective (no non bottled cider other than stuff like dark fruits). Drinks are fairly expensive - £4 a pint. Served a pint in a broken glass too, broken to the point it should have been thrown out. Some of the staff were nice (more senior ones) but the younger bar staff were short bordering on rude. Expected to hand my card over and not be shown how much I was being charged but rather told and expected to accept it, asking for a receipt seemed to be a major inconvenience for them. Decor is very nice and it's clean and tidy but it is new. Outdoor space out the back is a bit bland but serviceable. Didn't try the food. Update: Outdoor space is much better now following the updates this year. Still overpriced.
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Visited for the first time yesterday and would totally recommend. Fab little tearoom in a beautiful setting. Went for coffee and cake but couldn't resist the savoury snacks first! (Hog roast sausage rolls, lamb and mint pasty & leek and cheese pasty all very good). Cakes were delicious and super fresh, don't miss the Spiced Plum cake if there's any left when you visit! I thought the prices were reasonable for the quality and setting. Drinks and food are served in recyclable card cups and boxes, but I honestly can't see why other reviewers have had a problem with this. The staff were extremely helpful and friendly and we'll definitely be back, thankyou. (N. B. If you enjoy reading there's a fantastic little second hand book shop, Butlers Books, in the main Insole Court House)
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Amazing food and sides. Huge tasty milkshake as well. John and laura were lovely and friendly throughout as well and actually had a nice chat rather than being straight business and no personality.