Hub Box Cardiff in Cardiff

Ordered a takeaway and was really impressed. We had some questions about the food so called the restaurant to ask, the person who answered the phone didn't know the answers but managed to find out within a few mins and they had a helpful and can do attitude. The food then arrived and it was really nice and a decent quantity as well. To top it off it came in packaging that's compostable.

Came on a Saturday after the wales vs South African match. Place was empty except for our table. Burger was extremely vinegary and inedible. Will not come back. Price was mental for the service / food we received.

Delicious, beautifully prepared food, friendly, generous and attentive staff, relaxed atmosphere but more importantly, the normalisation of gluten free options. Highly recommend.

The food was lovely. The burgers were great, and the other half had the vegan chicken burger that looked lovey. Great milkshakes, nice cup of tea, and the Coke Zero were nice and cold, and they give you a big bottle of cold water as well

Had a lovely lunch here, John was an incredible server. Would recommend to anyone.

Hub box is probably the main reason we choose to come to Cardiff bay from London. The food is incredible and staff are look after you so well especially Daisy who has been our waitress a couple times now who always make sure our visit is amazing.

Brilliant visit, both the food and staff were excellent. Can highly recommend.

Best burgers in Cardiff. Plenty of veggie/vegan and GF options. Dog friendly to all size dogs, very accommodating.

Amazing food immaculate service by Kirsty our water and the food cooked by Sam, Jamie and Rui can’t recommend enough please visit the food is amazing.

Amazing food, lovely staff. Service second to none.

My Favorite Burgers when in Cardiff. Both food and service spot on

Considering it was an ad-hoc visit in half term…it couldn’t have been better! John was a superstar, sorted out a table and was amazing with everything, mindful of the kids, paid attention and gave great recommendations! The food was brilliant as well, turns out they source from independent butchers/providers for all of their ingredients and you could really tell! Will absolutely be returning soon for more! Thanks again John and the team!

The quality of food is good. The price is reasonable and service is good too.

Excellent food and service, nice location on the bay. Best burger in town, really enjoyed it.

Amazing Food! Eyes were definitely bigger than the stomach, perfect for a date night!

Absolutely wonderful and delicious experience! We spent so long in the Cardiff Bay Area looking for a place to sit on a busy Sunday night — this restaurant had the perfect waiting time: we were promised a table within 20 minutes and right then they gave us a place to sit! Very kind and considerate service, very polite staff and friendly environment. Excellent music, too! The food was great, excellently served and well-priced. We had a wonderful time and a very filling meal! Very good place.

Food was amazing 10/10 could not fault it. Our new go to burger place 100%. John and Laura had great service, really lovely staff. Really recommend to anyone. Halloumi fries are so good!

Amazing food and sides. Huge tasty milkshake as well. John and laura were lovely and friendly throughout as well and actually had a nice chat rather than being straight business and no personality.

I ordered a coke and fries and I payed for the coke but it didn’t arrive

Really amazing staff and gluten free options for almost everything, food and cocktails so good

Great atmosphere. Friendly service. Delicious (but heavy) food. Perfect spot to enjoy Cardiff Bay.

A lovely place, great burgers & beer. The beers so good that after a few I forgot to ask for a vat receipt. But gladly, after emailing them they soon provided me with one, very grateful.

Team do a wonderful job, food is great could not ask for any more

First visit and it won't be our last. Lovely atmosphere, pleasant, friendly staff, and we really enjoyed the food. The food was served hot, fresh and of high standard, and tasty. We can't wait until our next visit.

As an ex chef and restaurateur whst can i say! Fantastic staff ! Really friendly with fantastic service great cocktails and lovely tatertots would definitely recommend

The burger was overcooked literally burnt. They didn’t care, even if noticed. They added on the bill.

Really nice food maybe a bit too much sauce but that's a personal preference. The staff were really nice and friendly. The milkshakes are really nice but do use malt so watch out if you're intolerant to that.

Went for food today with my son and it was fantastic. The staff were so helpful nothing was too much trouble.and the food and drink were amazing. I wanted a cocktail but didn't know which one the server recommended english garden.so good I had 2.

Unfortunately this time the gas was not working Sunday so couldn’t get a burger 😢 but this is the only burger place I will go to, so when I’m in wales next time

visited 26/8/24 everything was delicious from milkshake to burgers. onion rings were the best weve ever had and great value. note to self they have a lunch offer £10 burger chips and drink mon-fri lunch til 5pm

Best burger I have had in years. Thin patties, so crispy edges but still really juicy. The sweet potato fries and Mac& cheese we had as fries were really tasty and a generous portion. The strawberry cooler was also great. The staff were friendly, attentive and helpful. We went at 5pm when it was fairly quiet so food came quickly. Nice decor, and a relaxed, informal atmosphere. Would go here again!!

An amazing friendly team with amazing food. The Parmesan Garlic Fries are to die for and really make any burger extra special. I really recommend this restaurant and look forward to returning soon.

the mayonnaise was seriously good

The mayonnaise was remarkably exquisite (seriously good, one could say) , and for once, the Coca-Cola possessed a purity unmarred by any trace of chlorinated aftertaste. Furthermore, the children's menu transcended mere sustenance, serving as an elevated form of entertainment, though its fragility remains a point of concern. The entirety of the dining experience was nothing short of exceptional, characterized by a remarkable confluence of culinary artistry, impeccable service, and an ambiance that resonated with refined elegance.

Very welcoming and cosy, the food was better than expected and while there are improvement to be made, the entire experience was great. There was also a slight problem which but we didn't mind losing 2 pound over, but one of us got skin-on fries instead of the cheese & garlic and they didn't just give us a £2 discount but a £13 discount over a small infraction which we are extremely appreciative of. Service was the best part of the resteraunt.

The Mayonnaise is seriously good

Me and my girlfriend went there today for a check bite to eat we got 2 cheeseburgers and chips and the burgers where to die 100% recommend the burger sauce as well

Great place! Visited yesterday. Thank you so much 🥰

Had a lovely meal Darwin that seved us was amazing helped us to choose was a good choice

Easy going place for a bite of food. Child-friendly restaurant with a good choice of kid’s menu.

Booked and glad we did as extremely busy. Greeted warmly and seated outdoors at our request. Menu was inviting and varied but always dismayed when you have to pay an extra £5 to have chips with a burger costing you £13! Food was very tasty but the chilli bowl - what on earth?! That had to be the smallest bowl of chilli we’d ever seen, I’ve had bigger starter dishes. At £16, we still had to order sides and thankfully another guest left half his main or husband would have still been hungry! Overall, food overpriced but to be expected on the Bay. Portions were questionable but what we did have was cooked well and very tasty. Not sure we’d come back though as can get much better in the city centre.

10/10 welcome and service perfect. Food outstanding! So good that we returned later in the day. Thank you! We will be back xx

The food was okay. Not amazing but hot and cooked acceptably. Had a club burger with waffle fries. Service was good. Nothing made the place stand out from anywhere else. Would return.

Staff really good, remembered me from earlier visit. Fish and chips was the best I've had for a long while and it's one of my go to meals when working away.

This place has amazing food!!! There was a great deal for a burger, drink and fries for £9.5. I would definitely recommend coming here

The food was unreal!! I’m not usually a huge fan of burgers but the chicken burger I ordered was so lovely, I would definitely return. My friend and I also ordered dirty fries on the side to share of which there were too many to finish but which were also very good! Relatively quiet but staff were friendly!

Very nice place! Daisy was extremely helpful! Thanks a million! 🍔 😃

Can't get enough of the Oklahoma smash burgers. Always hot, fresh and tasty. We like John the manager too! He and the rest of the staff are super nice, attentive and hard working!

Lovely food, prices have increased, which is understandable. Good service with friendly staff. My son loved the milk shake's. The burgers were very tasty also. Looking forward to visiting again 😊

Very, very average. Burgers were on the small side, which for £11-12 a go isnt great. Add in fries and youre looking at £15 - £16 for an average burger and fries, and not really any portion of size. Add in that they serve Pravha as their staple lager - brewed in the midlands, never seen in the Czech repubic - and you get the magic sum of....very average.

Amazing smashed burgers at a good price. Skin-on fries were awesome too. Also, music was an acceptable volume. Hub Box really ticked the box for a great lunch at Cardiff Bay!

great cocktails. insaaaane food! staff were absolutely lovely. i'd be visiting here regularly if i was local. only point to make is the burger is served with paper underneath and im personally not a fan as it gets soggy and u end up cutting into it when cutting ur burger. the halloumi fries are massive. all in all worth the money and definitely worth the visit

Excellent food (burgers all-stars) brill service , looking onto the bay

Un or burgers gora dwi erioed wedi cael, ag maer onion rings in massif! Werth mynd I trio. Diolch (One of the best burgers I've ever had, abs the onion rings are massive! Worth a try.)

Amazing staff, food and atmosphere. The manager went out of his way to ensure we were happy and was very attentive. They gave us free food and a free drink as they didn’t have the drink we wanted. Gave a great recommendation to have the elderflower cooler with pear vodka, so tasty! The beef burgers were unreal and the garlic and parmesan waffle fries were insane. The prices of the coolers are so good also and to add alcohol, they’re so cheap. Amazing gluten free options compared to a lot of places. Had such a lovely time, sat outside and the staff were just so so lovely. 10/10, will definitely be coming back often.

Great food, I’d say a little expensive for the size of the burger compared to other places but lovely taste and the sticky toffee pudding was just ok but I might expect too much. The service was good and they (John) helped with a candle for a friend’s birthday which was a great touch to the evening. Much appreciated.

Delicious food and great staff.

Service was excellent. Food was good.

The burger was more than delicious 😋 ❤️❤️❤️❤️

Great place, best burger joint in the Bay. The reason I have given it one less star on the food part is because it isn't on point when you have it to go. Keeping in mind I love two minutes from the restaurant. That's minor though. Editing my review and giving a fiver star for everything. I went today and was welcomed by John. He was wonderful explained how they're very busy and so my order will take an additional 5-10 minutes which I didn't mind but he offered me a drink of choice on the house while I waited which I thought was a really nice touch. This is how you treat your customers if you wish for them to return.

Arrived at hub box and walked in and asked for a table for 3 to be seated and told by a very ott staff member , yes certainly sit down and I'll bring you a menu straight away . Ten minutes later I had to ask another member of staff for some menu's and then ten minutes later managed to place an order and order some drinks at the same time . After another fifteen minutes of patiently waiting for our drinks I had to approach the completely over the top member of staff who had totally forgotten to bring the menu's in the first place to enquire when our drinks were likely to arrive. He then poured the drinks immediately as he'd forgotten to pour them . The big chill burger was very very tasty but very overpriced ( just under £14 for a burger) if you wanted chips with it then it would cost another £4. On the whole it was a very disappointing experience and I won't be returning anytime soon .

Quite frankly the burgers are nothing special and the service was very slow. Waited 40 mins for two burgers and only 7 tables were occupied. Only good thing is the location

So good! To be honest, best burger we have had since moving to Cardiff! We've been there 2 weekends in a row. The burger was hot, fresh and delicious. We sat outside so you'd be hard pressed to give less than a 5 star rating for atmosphere, the interior was well decorated and spacious, with the kitchen located in what looked like a shipping container, I'm guessing that is where the "Hub Box" name comes from. The manager John was very friendly and accommodating as the restaurant was extremely busy and we were without reservations. The food took a bit longer to come out, but it's hard to complain when it arrives and is delicious. Highly recommend and will definitely be our go to burger location.

An excellent and wonderful restaurant, its prices are about average, but excellent and worth a visit 👍👍

Thank you so much to Latrell who looked after us this afternoon! The sweetest service, will be back 🩷

Very tasty food, friendly staff, good service. Lighting near back is a bit too moody (dim) for my liking.

Lovely lunch. Expensive but nice as a treat

The food here was amazing! Good service and not too pricey. Recommend it too anyone coming to Cardiff.

Amazing range of burgers on the menu, and everyone I was with very impressed with the food.

Great atmosphere decent food although my burger had far to much mustard on it i could barley taste anything but mustard i told a member of staff and she applied discount to my bill very happy about that the staff are very friendly

5/5 when eating in. Never disappoints.

Wonderful little find great food, great atmosphere, attentive staff, good prices, highly recommended!

A wonderful shop! Very friendly staff, the atmosphere is totally relaxed. This is not least due to the choice of music. It could just be a little quieter... Sodas and burgers are outstanding. The burgers may look small at first glance, but two patties will fill you up. Unfortunately I couldn't try any dessert because I couldn't fit any more. Just the thing about the 2 onion rings on the burger... you can leave them out because they just grease the bun and don't taste like anything. Fair prices, great toilet rooms.

The food here tastes very good and is also reasonably priced. The location is of course very nice, but so is the ambience inside. The service is also very friendly.

Quite easily the best burgers we've ever had!! Definitely recommend the double bacon cheeseburger and the garlic & parmasan fries! Wow. We'll definitely be back - lovely atmosphere, great food and friendly customer service.

Pricey as fries separate. Burgers not as big as I thought considering its a burger style restaurant but food ok

Wow..just .. WOW! just been to Hub box in Cardiff bay and the guy informed me the menu is 80/90% gluten free because they only really use gluten free flour. I never go for or like onion rings and these were insane, crispy and so tasty that we had to order more. I went for the big khauna, bbq pulled pork, 2 patties, cheese and onion rings. The only downside for me was fries didn't come with it for the price you pay for the burger you would expect it but one portion was more than enough to share as we ordered as a side. And also dessert option seemed quite poor, only one option gluten free and it's something I'd never order let alone enjoy myself being gluten free. It was well worth the money though! Gluten free bun was exceptional and didn't fall apart! I am stuffed 🥴

Went for food before the Glee Club. Great location with really friendly staff and a menu with some fantastic choices

Burger was lovely but chips not so good

Good, good well cooked cheeseburgers, very good fries, decent Chilean red wine. Diligent and relaxed service. Not too noisy

Fantastic place and staff absolutely fantastic welcome see you again soon 👌🏼😉

The best halloumi burger I have ever had 🤩

DO NOT ORDER DELIVERY. Over 2 hours , called and nobody has any idea or control over the 3rd party delivery drivers. Restaurant couldn’t tell me if any drivers would turn up at all. Couldn’t cancel order, never turned up. Kept in limbo for hours. If you can’t provide delivery then don’t offer it.

Great reliable standard of burger

Great food, lovely staff, amazing atmosphere! Highly recommended. Such a cool, chilled place with a great vibe.

Great place if you love burgers. Delicious. Friendly staff and quick service.

Fantastic food and great service.

Burger was incredible, great price also. Unfortunately the table was sticky and onion rings were tasteless and greasy.

Friendly team and tasty food! Highly recommended

The Police, NSYNC, Fall Out boy, Destiny’s child, Spice girls and the OCD quitters. They all probably had their reunions in this restaurant, this place just brings people together. The location, the decor and the great selection of burgers and fries toppings, you can’t help but have a very short lived idea (like a reunion tour) and just go along with it and eventually fizzle out (like Kelly and Michelle’s career).

Staff very friendly and welcoming. Chilli had a lovely kick just how i like it 👊

It was a splendid dinner experience. Hub box staff were very friendly and the food and drinks (specially the refreshments) were so tasty and well made! The atmosphere by the cardiff bay was so welcoming also. I definitely recommend to go alone or even with family/friends. Keep doing a great work! I'm looking forward to come back someday.

Lovely location decor, had a coffee

burgers are great, especially the chicken burgers. the milk shakes taste very good. the sides could be more plentiful. however, we ordered a double burger, but got single instead. it wasn’t charged as double though.

Our first visit. It was easy to book, the atmosphere was great and the staff were friendly. Menu was varied and food was delicious. We were really pleased and will be back again the next time we are in Cardiff.

Loved the burger and dirty fries. Can't wait to go back

Quiet time so no atmosphere. Food hit the spot even if it wasn't haute cuisine.

Amazing service, amazing burgers, such a great dining experience overall. Delicious burgers with great gluten-free options. The sides were really good as well, but don't quite compare favourably to the flavor that similar side dishes from similar competitors. That said, the main things like the burgers are just amazing, and the Ross was just great at making us feel welcome and cared for.

Lovely place to grab some burgers and loaded fries! Loved the kimchi chicken burger. The malt milkshakes were very nice as well. The staff were nice and friendly. Great place to stop by

Staff were lovely and food was lovely. Nice for a date night and beautiful location.