Coffee#1 Aberystwyth in Ceredigion

Ony one lady serving so small queue took ages to get through as she was serving and making coffee. The guy clearing the tables had a terrible skin condition - not his fault - but not a great view when he clears your table and you get an arm with open sores reaching over your table and his trousers were ripped with a dirty patch on the bum. Really bad hygiene image even if they were clean 🤢. Coffee was average, but was probably but fed up by this time. Definately won't go back.

Coffee # 1 is usually my favourite coffee chain, but this visit was a big disappointment. The poor guy was on his own, so there was a long queue. I had gone there specifically because they usually offer toast, but toast was apparently off (hint: the Spar across the road sells bread , it may not be your usual bloomer, but better than nothing!) The customer in front of me wanted an iced drink, but apparently the ice machine is out of order. Another wanted ‘skinny’ milk, but that too was unavailable. When I finally got my drink, next challenge was to find somewhere to sit. Of course, being on his own, the barista was unable to clear tables. I cleared my own, but considering the price of the coffee, I really shouldn’t have to clear away other people’s dirty crockery.

We called in for a coffee and something to eat. The service was very slow and the panini’s not very tasty. We have visited in the past but it is not quite as good as it used to be.

We've had a few coffees here and everytime there's a huge queue which is good because its shows its busy and a nice place to go. However, this queue could be easily alleviated by having more than one member of staff. Fair play to the lad that works there as he single handedly takes money, makes coffee and serves food. I've occasionally seen people out the back, but this lad works relentlessly. I understand money is tight at the moment, but this places is wildly understaffed.

Having debunked doggy land the previous day due to a bad experience, we were walking past #1 and thought, let's grab a coffee. I've always enjoyed Coffee #1 and after the canine experience elsewhere, we both thought that it was a good shout. Well would you believe it! Yap, bark, yap, Yap Yap, growl, bark. Another £11 down the drain and a miserable experience in another coffee shop that allows dogs, their smell and the irritating noise when you're trying to relax and unwind. I've given it a 3 as the manager and the staff are lovely, but why can't customers get a peaceful cuppa in our town centre any more?

Walked in late yesterday afternoon (29/11) and ordered a dark mokka. Signs on the door warning that due to staff shortage, all drinks served in take away cups. The mokka was lush and the fact it was served in take away cup didn’t detract from the taste. Two female staff were fab and a credit to the company despite what must’ve been a challenging day. Thank you

I was really pleased to find Coffee Number 1 in Aberystwyth. It is so nice to find friendly staff who love their coffee and can talk about it with enthusiasm and knowledge. Exceptional in all respects; coffee, staff and atmosphere :-)

Nice atmosphere and great selection of food and drink but staff really let it down. Queue to the door as they only had 1 person doing everything. Staff are disinterested at best and rude at worst. The price of the prepackaged snacks had dropped into the basket they were in. After putting my hand in to retrieve it to determine the price I was scored by the girl on the till and told they'd have to discard all these items. I'd normally understand if they were unwrapped items but they were prepackaged items - a shop wouldn't have an issue if you put a wrapped item back so I don't get what the staff members issue was. Everyone has bad days but the attitude of this member stunk and I felt guilted into purchasing the item. The member of staff more or less threw my coffee at me after making it with no please or thank you. A huge disappointment as this coffee shop was one of the best in Aber but staff attitude had seriously declined although given they always seem to be short staffed I am a little understanding.

Dog friendly with plenty of seating downstairs and upstairs. Great coffee and a small selection of gluten-free cakes. Could do with another toilet as often a queue

I was served whole milk when I asked for a milk alternative as I am severely lactose intolerant. Four times I have visited this cafe and on all four occasions I have been served whole milk when I have asked for a milk alternative. Not only does this cafe not observe allergens, a member of staff actually ran after my friend and I to shout at us crossing the street for using the wrong door to exit. I cannot believe a chain cafe could be so consistently negligent around allergens and have such rude and poorly trained staff.

The cafe has a great position in town and is usually pleasant to visit, however the lack of care from staff lets the cafe down greatly. The staff are unfriendly, rude and abrupt, and when in a customer service role, it is simply unacceptable. Regardless of how busy (or their lack of during my most recent visit) it’s the staffs’ job to appear upbeat and friendly, however on each of my most recent visits over the last 3 months they have not, and there appears to be a "cannot be bothered" attitude towards their job role and customers. On top of a bad attitude from staff, during my most recent visit on the 13th of November a member of staff was unnecessarily rude, and her poor manner and public outburst did not reflect well on her or the café. The member of staff highlighted yelled at me and my friend upon leaving through the wrong door (unknowingly). When we left through the door, the member of staff yelled at us and continued to shout at us in the street and slamming the door behind us in front of other customers and passers-by. The pedestrians outside commented on her rude behaviour towards customers was and how it reflected extremely poorly on the café. Rude and unmotivated staff is the impression I have taken from the establishment over the last 3 months, and I would expect more from a well established café.

Only scored a 1 as I can't score a 0. 15+ min wait for a takeaway coffee when only 2 customers in front. Then after all that given wrong order. Staff tried to bodge it..awful coffee and service. Wouldnt return. A shame when trying to support independents rather than large corporations.

When at university in Aberystwyth I would enjoy this coffee shop stop as a treat. Working in Aberystwyth so had to return. But so disappointed. Waited 25 minutes and only four coffees to be made before mine. Not the place to go if you want a quick take away. Cakes use to be amazing. Now very dry and my coffee wasn’t even that warm. Upstairs is still very pleasant and great to catch up on emails. But think they need to get the hoover out and have a good clean

Despite being run of their feet the service was speedy and very friendly and the food very tasty. Would definitely go again.

Terrible customer service. Queue moving at a glacial pace. Staff member with bad attitude and irritated face. Totally unpleasant experience. People walking out after waiting too long.

It’s Sunday 2.30 and I’ve stood in a queue of no more than 4 people for 20 mins. Service is so slow it’s pathetic. Not helped by a man who walked in to the front of queue from the street, and got his 2 x...

Convenient for a quick coffee and cake. Ideally situated in the shopping area. nothing special. Part of a chain of coffee shops

Lekkere dark roast capuccino met lemon cake en een flapjack met bessen. Midden in centrum en gezellig ongericht. Voldoende plaats...

A typical chain coffee house. It has plenty of seating and is convenient to the shops. You have plenty of coffee choices plus a cake

Three people was working behind the counter when we walked in. One was making coffee for the customer before us, one was folding papers and one brought out new mugs. No one acknowledged us while we stood there, waiting for five minutes. Not a word,...

A great place to come to study, to meet up with friends or just read a book. The staff are always friendly and hard working and I am always made welcoming. Their selection of drinks is varies, as is there cake and snack selection. Being...

Midday, no clearing or cleaning of anything not even tables. Food uncovered on the counter with people waiting right next to it, this isn't food that should be served to customers. Don't believe the hygiene rating on the door.

We called in for a coffee and piece of cake! Faced with a slow queue, it was around 1.00 pm and very slow service and the two people serving those at the counter were very slow, what happened to customer service? The coffee was quite...

Used to love this place but after last few visits I won’t be going back. Service so slow and staff seem fed up. All the tables upstairs are taken up by students on laptops who dump their used cups on any empty tables so nowhere...

After 600 + reviews, this may be the first I rated because of the young lady behind the counter. She was so helpful, informative and affable. Especially helping an old man. I prefer decaf (doctor’s order), I love Mocha. Not only did she resolve what...

The girl with the blue hair that was said to be 'nice' in previous comments, was coming off as rude and blunt, I work in customer service, I know people are annoying, but we were just ordering coffee to go. Exactly, to go, and iced...

5 stars! Love the way dogs are allowed and they get special treatment ie. Biscuits and bowl of water. So refreshing to me! Lovely manager Sam! Will definitely return

working fast great customer service from her it was busy but it wasn't slow ordering as of her fast work rate visited about two pm coffee was great

Such a lovely place with the friendly staff. Modern food in the vintage interior 🖤 Large assortment of sweet and savoury breakfast bites. Perfect place for morning or lunch.

Visited here as part of our holiday, gentleman who served us (long brown hair) was very helpful and friendly. However, unfortunately there was another member of staff (girl with green mullet) who was appearing to make rude gestures and displeased faces behind the gentleman’s back....

The variety of coffee was really good, and they also had an excellent selection of teas. I didn’t feel this was the best coffee drinking experience we’d had recently, but perhaps a different day would bring a different result

Great coffee, super friendly staff and dog friendly. Great decor and atmosphere with lots of seating area. Definitely recommend

Hot drinks were all great and well made but the choice and standard of cakes is even better. Visited a couple of times to try different ones and was not disappointed. Great atmosphere, friendly staff. Sometimes a bit of a queue/wait but totally understandable to...

I usually love Coffee#1 and try to get to one whenever I'm in a town that has one. This was not one of my best experiences even though the place was pretty quiet, One member of staff started taking my order and then another took...

Called in here while visiting Aber. Good strong coffee, nice food and friendly staff. Would definitely visit again if I’m in town.

The best coffee house in Aberystwyth. Great selection of food and drink. I did feel that tables were not always the cleanest as one or two felt sticky

I came here the first time in 2015, and never forgot it, so paid it a return visit the next time I was in the area 6 years later! It did not disappoint! There was a great choice of gluten free cakes, so I chose...

Fab service from young team. Great drinks including exciting varieties of Smoothies and Frappe. Excellent coffee

We went fir morning coffee, ordering 2 skinny cappuccinos, a hot chocolate, croissant and a slice of Victoria sponge. The staff were good, the coffee neither frothy or particularly tasty and the sponge pretty dense. All fairly standard.

Amazing coffee Perfect panini...generous fillings Quick pleasant helpful service Very clean tables ..love atmosphere Really enjoyable experience

I’m a regular and most of my friends are too , the service is second to none , The Staff are very friendly and professional . I love their coffee and can’t recommend them highly enough ! Ignore any negative reviews !! 😎

Dog lovers have some respect for other consumers, keep those dogs on a tight lead and not let them wonder around sniffing and touching people, people like me that are not fond of dogs. Have some respect for other people. Wet dirty dogs in your...

Stepped off the train and walked straight out of the station and up the street, when we had the urge for a coffee and came across Coffee #1 and popped in. Place is clean, well spiced and Covid secure. The staff are friendly, courteous and...

Its a very pretty building. An old hotel and worth a visit just to see the inside. Would have liked better signage to toilets.

I love Coffee #1's hot chocolate, not on this occasion there was far much chocolate. Also all the tables had dirty plates and cups on them and it was not overly busy. We always make a beeline for this coffee shop when we come to...

Great coffee, good value, lovely and attentive staff Good Covid restrictions and safety measures The best lotus biscoff cheesecake!!

Been in twice in 2 days but could not get a table as many students doing work and loan people taking up whole tables and very few of them with drinks on the table. Left both times did not have a drink. Staff should limit times people can hog a table for.

We come to Aberystwyth quite frequently. We always use coffee #1 where ever we find one because we like the coffee and the buildings are usually pleasant to be in. As far as all that goes Aberystwyth is no exception. Visiting the Aberystwyth branch this time though we were surprised that they had closed the upstairs seating which seemed to go against social distancing by cramming everybody in downstairs. Also all the staff were very good (as we’ve always found them to be in coffee #1), apart from the notable exception of the bloke with the ponytail, who’s attitude is terrible and comes across as rude - I wasn’t the only one to think it

This coffee house has been open for just over five years; sadly, it has deteriorated in that time. Many of the chairs in the upstairs section have collapsed and are now very uncomfortable, and tables are left uncleared and uncleaned for long periods of time. The staff are all very friendly and welcoming, but cleanliness needs to be improved.

I don’t usually like chain coffee shops, but this one has character. This place used to be the Cental Hotel pub in Aberystwyth, and I remember having a good old Welsh sing along here with my fellow students back in the 1990s.Today, it is a very busy coffee shop, but they offer good fast service. Welsh speakers as well. Diolch.We had tea, a panini, a wrap and cakes. Very nice indeed.

Very nice tea and breakfast. Called in for some breakfast while staying in Aber. Lovely loose leaf tea, good service and nice sausage bap. Very pleased and will call in again when in the area.

Quiet calming environment. A wide range of coffee and delicious deserts to help the long hours. I very much enjoyed my visit here.

Has a good feel, even though its a chain. Had a relaxing 30 mins, would come again. Staff attentive, nice upstairs room

The coffee was quite good, but the cake was amazing. Coffee bar feels more like a pub, in some ways at least. But good for a stopover.

Usually quiet, been here many times now. Great hot drinks and nice food too. I've taken my parents here for breakfast and they enjoyed it.

I find this a great place to meet friends for a catch up or an informal meeting. The staff are always friendly and helpful and the space is open with a warm friendly atmosphere. It has seating upstairs as well as down so never feels cramped. The food is good too and the drinks are yummy.

Third visit to Coffee #1 Aberystwyth. Great location in the town. They get "coffee shop" just right. Coffee, menu, design and staff training are just right.

Really nice location, just what we wanted for a quick breakfast. Great tea, proper loose leaf tea in a pot. Great cakes. Would recommend and visit again.

This is a lovely coffee#1 an old pub I think. Friendly and clean. There is a lovely seating area upstairs.

Good coffee, nice atmosphere and kind staff. The place was really busy though so I was lucky I was on my own.

12 of us turned up for breakfast and the staff were great it was one lady in her own and it was fantastic really nice food very impressed

The staff are really nice the quality of the drinks are very good as are the cakes and do nuts if you are looking for nice drinks go here indtead of the bigger high street names these are much nicer

Love this place has a relaxing buzz about it. They have guest coffees which the barista real appeared to understand it best type of drink to make

Nice spot to sit and chat, good latte, nice-looking selection of treats to have with a hot drink, lots of seating, nice atmosphere.

Very popular coffee shop not far from the seafront. Good quality coffee with friendly staff. However, tables could do with being cleared more quickly.

Lovely coffee and good atmosphere. Great location, lovely building with character and original features. Quick friendly service. Decor could do with a clean and maybe a fresh paint.

We go in here frequently as it’s coffee is way better than Starbucks or Costa .

Lovely coffee and cheesecake after a promenade walk, the place is on 2 floors seemed to be a bit noisy upstairs people having a laugh,noise traveling around the building, didn't stop us from enjoying our visit though.

It is an interesting building and the coffee is pretty good. Not a great selection of food other than cakes and biscuits. Not very impressed when the waiter came over and told me that the sandwich I had ordered and paid for was unavailable.

looked cozy and fairly busy - coffee was reasonable as was the pastry but the atmosphere was very bland Ususal WIFI connection etc but just another chain coffee cafe with no soul

I call in here for coffee and cake at a ridiculously late hour - just before 5 pm. There is a large range of eats and drinks available. My cappuccino is fine and my banoffee tart very tasty. I place my order and wait at the counter: there is no table service. However I am pleased to find a coffee shop still open at this late hour.

We went here to have a coffee, it’s your typical coffeeplace where you order at the bar, drinks you get immediately and they bring you the food to the table.

Staying at nearby Premier Inn we bought breakfast here every day, lovely coffee, and the filled croissants were delicious! As were the pastries, reasonable prices for excellent food and service, the staff are very friendly and helpful, it was nice to see how popular it was with local people, every morning there were people sitting enjoying their food and lots getting takeaways, it’s not over smart, but very comfortable, welsh spoken by many customers but English spoken by staff. Much better value than Premier Inn!

Was cold and windy but inside was a great atmosphere with great coffee, Try it as its well above average

I’m not quick to make assumptions, but I walked in on my own yesterday and was absolutely starving. There was only two food options on the counter boards; when I asked a member of staff behind the bar he said there was no other food options. However, everyone else sounds like they had great experience and could actually grab food! Coffee was great but I had to go and have breakfast elsewhere, which is a shame. I’m not sure whether the barista lied to me, however for what reason I’m struggling to understand. Unless they have just two breakfast options everyday!

Was on the way to the train station (stayed at premier inn) And stopped to get some breakfast. Opted for the pancakes and blueberries. Very good. I'm sure they are pre made but taste yummy. And a glass of orange juice. Will be back.

A very popular local coffee house with some oldy-worldy and quirky furniture. The coffee beats some of the big brands and the choice of snacks is excellent too. Plenty of space with the upstairs but still can be nearly full at times.

Popped in yesterday as we needed a drink and a bite to eat. Very impressed with the place. Lovely building, really good food and drink and most importantly superb staff who, today, at least were going non-stop to serve the dozens of customers they had. Clearly a very popular location. Would recommend to anyone.

Called in by chance when waiting for a train in Aberystwyth in December. Really well decorated. Staff were really friendly, coffee and cakes were wonderful. From pictures on the wall of celebrities that called in for coffees it must be a cafe of choice in the town. Really lovely atmosphere for a chat with friends. Will be back

Have visited this place a few times over last year or so when in Aber visiting daughter in Uni and keep meaning to review.

We hade breakfast here and it was great. I can recomend the porridge and the granola. A lot of different options and lots of places to sit.

These trio is a great value to the caffee # 1 - always friendly, energetic and go above and beyond any extra requests from guessts. Thank you - Dominika

This is a pleasant place for coffee. As well as downstairs seating there is ample room upstairs and a pleasant vibe for reading or work. Has the usual fare of the chain and very pleasant staff.

Great coffee place which used to be a pub. Have been twice now and both times spent ages chatting with other customers. dog friendly which always paves the way for conversation imho, good coffee and nice selection of cakes if you are feeling indulgent. Very nice indeed and centrally placed in the town.

Good food , quick service , ample portions and plenty of condiments. Tables were very clean and service was friendly .

Coffee # 1 have achieved something magical, great quality, great service and great value.

Been here a few times as well as the good choice of coffee's that they sell you can always be sure that their cake selection is also attractive too though a little pricey compared to other similar coffee shops in the town.

Stopped for a bite to eat while passing though. Hubby had flat wrap and I had the mixed bean spiced side. Absolutely lovely, wish I had the recipe.

Stopped here for coffee with a friend whilst visiting, I wish I had stayed for cake as well delightful setting: the ambience just adds to the character of the place! The staff were very welcoming! Recommended, will be popping by when I'm next about!

We queued for ages for our order to be taken what I wanted originally had sold out by the time we got our order in. The food was ok nothing special the Coffee was very nice the waitress came to clear our table took the dishes came back wiped the table onto the floor which had a bit of lettuce and a sugar sachet and crumbs. She did not come back and sweep the floor of the debris whilst we were there. We were not far from the opening to the counter we could see debris on the floor by the bin. My husband said we won’t be eating here again I think they need a bit more organising

Popped in for a quick coffee and lunch. I love the coffee here as it's dark and tasty. Had a flatbread and cake. A small queue but got through quickly and food was also delivered quickly. Best part was that it's dog friendly so our two Huskies could be with us.

Went here for breakfast. Had Granola & Yoghurt and Choc Chip pancakes with excellent coffee - finished off with Carrot & Walnut cake, Lemon drizzle cake and chocolate & caramel shortbread

Went here for the first time today, was amazed by the customer service we was given, dogs are allowed up stairs, so we brought our pup in. I usually get quite anxious when ordering anywhere, The lady behind the till made me feel very comfortable and was very friendly!

It is a good place, but so popular we had to queue for along time and wait even longer for our food. The food was ok a little pricey the coffee and juices were great....double Expresso and a Even a turmeric latte.

This is a great quirky coffee shop. The inside of the cafe is very interesting and has two levels.

Didn't eat here but the frappes are amazing and 2 for 1 after 2pm. Came back here a few times whilst in Aberystwyth. Food looked good going to other tables so will give a go. Friendly staff.

A lovely place with a great selection of coffees, smoothies, juices and food. You order at the counter but the service is very fast. Staff are good and welcoming.

Enjoyed a dirty Chai drink and gf coffee caje with a friend for after work relaxation. There is usually a wait as drinks are made to order and the venue is popular with locals and tourists. It has an eclectic choice of seating arrangements and free WiFi and toilet facilities to suit all needs. Better than the usual chains in my opinion.

One of the better cafes in Aberystwyth!

Very good coffee, service and variety of snacks.