Coffee With Flo in South Norfolk

A beautiful location, excellent food and attentive staff. However, after 75 minutes we were told that we would be asked to vacate our table soon. The restaurant and marquee only had three other tables in use, the majority of tables were empty with no reserved notice on them. 30 minutes later we were asked to leave. The indoor tables and marquee tables were still mostly empty. It was all rather uncomfortable and felt unwelcoming. The excellent food and beautiful location were completely overshadowed by us being asked to leave. I would understand if the tea room was busy and would have vacated our table, as I understand how important it is for businesses to make a profit in these uncertain times. I would have thought that any establishment would welcome having customers sitting at tables when a larger number of tables are empty, as it creates a visible sense of activity that can attract others. Seeing people already enjoying the space can reassure potential customers that the place is worth visiting. Personally, when I pass by a venue with empty or mostly empty seats, I can't help but wonder why. Some cafés, even prioritize keeping window seats occupied because it sends a message to passers by that the business is open and thriving. Ultimately, businesses rely on customers—and customers are human beings with emotions and needs. By understanding these needs and emotions, businesses can build stronger connections and, in turn, achieve greater success. As the saying goes, you may not remember someone's name but you will remember how they made you feel. I felt unwelcome and sadly will not be returning or recommending this location, which is a shame. Why 'sadly', because I felt the food on offer was excellent and the location beautiful. I'm sharing this as I hope the cafe reads this and realises they could be sabotaging what has the potential to be an amazing business.

Had lunch here, staff were helpful and pleasant, the food was okay but not exceptional. The setting is quiet with a slight nod to the 1940's. Not sure about the green neon light in the alcove but it was an adequate lunch.

Great dinner last night, host was Gracie I believe her name was, attentive, kind and professional.

Same as any other McDonald’s now. Nice interior , screens to order food yourself and can choose the option of table service or collect. Children’s play area / tables outside. They forgot our desserts when we went through the drive through so had to get out and get them , which defeats the point of a drive through.

Thanks Bryony & team for making our family birthday a great experience, will see you again soon!!