Coffee Cat Restaurant in Ipswich

It was extremely cold inside of the coffee shop early in the morning, which made for a very uncomfortable dine in experience. The service wasn't the best. Would not recommend.

We had a lovely cup of coffee after a nice stroll to the waterfront. Lovely view of the yachts from the window. Nice to have a choice to sit outside or in.

some employees leave much to be desired. The new blond boy, a bit bored

Visited here today... walked in. One staff member sorting the cakes out. Two or three others in the kitchen. Not one of them made eye contact or said hello. I wondered if they were closed & we shouldn't have walked in, but the signs were outside, so we sat down. Cheap chairs & tables (I'm heavy, which is my own fault, but even my 11 year old commented the chairs felt weak) We grabbed a menu & decided what to order. Good variety. My son went to the counter, and again, everyone was still in their original positions, but nobody acknowledged him... he waited patiently. I asked him if he'd rather go somewhere else. He was about to answer, but someone came to take his order. Polite enough. Food cooked very well & good quality. Tasted divine!! We really enjoyed it! I noticed how when lunch customers came in, they received the same treatment. I found it bizarre how in todays world, customer service was so lacking. Maybe they're just relying on the food and location? To sum up... if you're looking for a great tasting fry up, good prices, and to be left alone - then go here!

Staff made me feel unwelcome and like it was a chore for me to be there, they didn't know the prices for things, of which I first of all ordered a blue bubblegum ice cream milkshake and was made to feel an idiot as the lady out back who wasn't serving me said its not that flavour when it clearly stated it was, then when it was brought over I was made to feel a nuisance, then when I went to order my nan a take away sandwich deal (which she had been looking forward to but talk of my experience made it taste foul) drink and snack and cake (not in the offer)I was told I wasn't allowed the sandwich as it was a toastie although right by the bit that said take away it was a ham brie and grape sandwich which let's face it who wants hot grapes anyway but then after making me feel a bother again they eventually made it for me, while waiting for the sandwich I was made to feel even more unwelcome as they said should we start packing up, bearing in mind they are meant to close at 4 and it was only 3:20, I will not be going there again and if you would like service with a smile I suggest you avoid here and go elsewhere.

Isn't Coffee cat the best ?! 5 stars isnt just enough for this lovely place

Always get White Hot Chocolate whenever its chilly and its always very good for a very reasonable price, staff are always friendly as well!

Excellent coffee and excellent service. Much needed hot coffee on a cold morning ☕😊

Waited for 45 minutes for my Panini. I went up to ask where it was and they had no idea. They didn't offer to make it even just offered a refund for the panini in a manner that looked like it happened regularly, when I suggested a refund for the tea might be in order that I had been nursing for 45 minutes in the meantime they flat out refused. So to me that's not even an apology for the mess up. It wasn't even busy and there were plenty of staff. I'll avoid from now on.

I've been here twice in just over a week, once with my mum and once with my partner. The first time they forgot our drinks and we had to chase them up once we were basically finished with our food. The second time (today) my boyfriend and I ordered two toasties, we have been sat here for a good half hour and still no toastie. There are plenty of staff on - two/three tables including us and so the delay in service is ridiculous - how does it take this long to make two toasties. The panini I had was good (and I can imagine the toastie will be too once it actually arrives) but it's not worth the wait when we have just popped down on a lunch break. Edit: apparently the bread is really thick so it takes 30 minutes to toast... Had to ask for it to be put in a takeaway bag and they have put the salad and crisps in together making for nice soggy crisps.

Came in on a lunch break hoping for a quick light bite, prices are good but service is extremely slow. No panini's available so we're told 5inutes after ordering that we'Being one of 2 tables it really shouldn't have been a half an hour wait

Lovely place for a tea, coffee, or lunch. Great views.

Lovely place for a cream tea with the staff rushed off their feet as it was very busy. Well done to them 😜

Nice little cafe on the marina. Service was good and a nice place to just sit and while away a few minutes with a view of the boats.

Nice view of the Marina whilst you enjoy a coffee.

Excellent food and drinks. Always freshly made and great place to watch the world go by. Great Coffee ;o)

On Aug 1, 2023, had coffee and a panini which were very good and excellent service.

Lovely small business cafe on waterfront. Dog friendly and has dog ice creams next door. Vegan friendly and delicious food.

Lovely place. Great atmosphere. Coffee & tea tasty wonderful cake & food.

Food is great! The two ladies serving are so lovely and friendly! The Bailey's hot chocolate is amazing! Thank you!

Great location and lovely sunny day. I walked inside and it was not a welcoming experience, so I ordered two iced coffees. I am unsure if I made the mistake with the order but it was, made to feel it was 100% my fault. The Ice Coffee was underwhelming and weak.

Lovely staff on very clean environment and friendly staff

Shocking shocking service. I saw orders going out incorrect . Completely incompetent staff

Sat outside in sunshine and had a drink. Lovely staff very friendly.

Lovely place to be. Great coffee (even by my picky standards!) and lovely sausage sandwiches. Staff are always friendly.

I use the coffee cat often as food and coffee are very good and the staff very friendly and good at there job always helpful . And a great location.

Food was decent but owner was happy to talk quite loudly about contraversial stuff in hearing of the customers which I found a bit uncomfortable. Service by waitress was great.

Sat outside and enjoyed the view of the waterside. Great place to just chill and chat. Friendly service, lovely cuppa and highly highly recommend the cheese scones. They were so good we purchased the rest left in the shop to take home with us 😋 👍🏻 ♥

Not overly impressed. Fairly expensive for dry cakes and luke warm - hot chocolates. Should be better for the premium prices.

Just had a coffee very ice will go again

Lovely cafe, lovely people. Loved the coffee and cake too. Dog friendly and people willing to chat.

Relaxing location. The staff are a lovely part of the cafe. Just veg breakfast was basic for nearly £8. I understand why. Food was filling as beans and veg sausages and eggs. Just ok taste. Coffee was however very nice

Nice little cafe on the waterfront

Nice English breakfast served hot. Friendly staff. Excellent location in Ipswich port.

Food and drink lovely, staff could all do with a change in attitude.

Lovely food at great prices but service is weird and slow - you feel like you're an inconvenience

Amazing setting, staff were super friendly and provided me with the best Macchiato I have ever had!

Lovely shop with amazing view and friendly staff. Iced coffee option was a plus for me. The Pain au Chocolat was so fresh and delicious!

Lovely location on the waterfront and service was prompt and friendly.

Great place for a light bite and a drink

Great coffee and good food in a nice location

Wanted to buy from an independent cafe. Really warm day so we stopped here to get milkshakes. We both ordered oreo milkshake. But we walked away very disappointed. Felt like milk with oreo sprinkles over the top. No consistency of a milkshake at all. Staff very nice but so disappointed with what we got.

My favourite place for a coffee and a cheese scone!

Was recommended the prawn jacket potato and it was lovely. My husband had a brie and bacon toastie and he loved it. Even our doggies got plenty of treatos. Right next to the waterfront and in walking distance for us so we will be back.

Fast friendly staff and great food. Lovely venue on Ipswich waterfront.

Tasty scones and a nice atmosphere. Tomato chutney with the cheese scone was lovely.

Lovely position for a break good price food & drink

I had a lovely English breakfast, not quite the full but more than enough for me. Set me up for the day 🙂

A cosy coffee house, with friendly staff. Lovely views of the waterfront with the sun shining. Food(although didn't taste) looked very well presented.

Menu difficult to understand. Charge more for lunches than same item at breakfast. And someone jumped que. Didn't order too expensive for lunch. Went home in the end.

Visited Coffee Cat yesterday and had a really tasty bacon sandwich, only ordered a bacon sandwich but it came with some crisps and salad, which was a nice touch. Dog friendly also so don't be put of by the name. Very friendly staff.

Lovely lunch sat on the waterfront. Nice little cafe. With outside setting. Friendly helpful staff. Our order did not come together but otherwise would recommend xx

I strongly advise against visiting here. I would normally only review a food establishment after a few visits to try different menu items but I wouldn't ever return here. The atmosphere was really flat. The cafe itself has gone for a industrial type decor theme but it was scruffy really with crumbs on the sofas and dirty floors etc. We waited 25 minutes for two ham sandwiches and coffees although I counted four members of staff and only two other customers. The coffee was fine but I've never seen such revolting ham. It was basically half white as it was completely riddled with fat and had holes of see through jelly all over it. It was wafer thin and completely reformed. I don't even know where they could have acquired a supplier for such a low quality ingredient and I can't believe they would see it as acceptable to sell. It was far worse than what you might expect to see with the most basic/budget supermarket product. They only used a tiny amount in the sandwich as well. The staff were not unfriendly but they did all seem really grumpy. They are only human so that's fine I guess although it did produce a heavy vibe. We got food elsewhere.

Lovely breakfast, reasonable prices and polite staff. Great location on the waterfront. Only downside was that my poached eggs weren't runny.

Very disappointing, had to wait 50 mins for scrambled egg on toast which arrived cold.

Food was nice , but it’s not particularly baby friendly , wasn’t offered a high chair and asked for a child size portion of scrambled egg on toast and got a full size portion with seeds on it . Would return if with my partner as it’s lovely views and coffee was very nice , but not a place for a baby .

Was down the waterfront with my wife and fancied a cooked breakfast,said full English breakfast on the board but when the food arrived it wasn’t a full English,no black pudding,no fried bread,no mushrooms,I think they should change the name to cooked breakfast,food was ok as was the service.

Good coffee and toastie. Very nice to sit out next to the marina. Recommended

Waitress was flustered and unhelpful. Breakfast was lovely when it eventually arrived. Pot of tea was warm at best. Final moan was that we were horrendously overcharged - shame on you hoping we wouldn't check the bill.... £10.65 for a pot of tea and a coke!!!!....as locals it could be put right, but if you are a visitor CHECK YOUR BILL to make sure they haven't done the same to you.

Pleasant staff nice coffee good food

Very tasty soup, polite and friendly service. Would have given 5 stars but the cutlery was handled by the end you place in your mouth, which I'm not keen on.

Lovely breakfast, and we were well looked after by the staff. Only thing that could've been improved was using butter on the toast rather than spread.

Lovely coffee and yummy cakes! Well worth a visit!

Fantastic veggie breakfast box and the coffee was pretty damn good as well.

Highly recommended! Most delicious, freshly cooked food, excellent quality, beautifully presented, even as a takeaway. Especially recommend the veggie breakfast pots/boxes. The veggie breakfast box even had fresh sliced avocado - awesome. Visited a couple of weeks ago and was sooo pleased that Coffee Cat is still open and serving despite lockdown.

Friendly service, with lovely brunch and view of the waterfront

Good coffee and cake and nice view. Dan dunphy had three pieces of cake....he could not be stopped.

Didn't like the staffs attitude and how they treated my friend. The icecream was good but heaven help you if you have allergies and ask them to check their ingredients for you. Or if you don't hear them the first time and they have to repeat themself, prepare to be condescended to.

I am allergic to gluten, soy and nuts. I spoke to the staff when arriving about this. They told me I was best going for the sorbet. I didn't fancy the sorbet so said I'd leave it and go elsewhere. At that point they decided they would check the ingredients of the ice creams they had. They made me feel like it was a hassle to find ingredient lists for the ice creams and could not produce an ingredient list for one of the ones I was interested in. Despite the conversation about my allergies they offered me a cone, which clearly contains gluten. After finally getting one, I sat down to eat it. When I got to the bottom of the tub I found a piece of cone in my tub, hence resulting in an upset stomach later in the day. As someone with allergies, I would rather a place outright say that I'm best going elsewhere due to contamination than pretend they know what they are talking about. If you have allergies I would avoid Coffee Cat as they are not aware of allergens and make you feel like a problem. Shame, because the ice cream tasted lovely.

I often have a snack here and there are plenty of choices along the waterfront. Nice staff and food, goodness knows how they manage in the small kitchen....

Menus on tables are so faded you can't read them, wall menu says "smoothies" but no where can you see which smoothies are on offer. For a small place it could be easier to find the what's available so not everyone is bunched up at the front.

We popped in after visiting the ark, it was a bit cold and the cream tea sounded good - bit dissappointed as I cut into the scone and it was savoury scone! I didn't make a fuss as the scone wasn't bad, just not what I was expecting...! The cafe itself isn't massive but there is a little bit of outside space to sit if the weather is generous. Prices are reasonable.

Lovely staff always a good option on uni days

Lovely lunch, friendly staff, great location

Good coffee, good choice of seating including outside by the marina, lovely service.

Good food, friendly service including treats for dogs...

Great food and coffee, fair price as well Derek - suffolk

Very nice cafe right on the water front

Went today for my first time as a celebration coffee for my younger sister as she landed a new job. We were served by a young girl called Amy and she went above and beyond to make us feel welcome. My iced coffee was very nice and we will definitely go again. :)

Great little cafe - friendly efficient service and reasonably priced - great location too!

Not the best breakfast or service - milk was turning (floating in tea) but the response was "well it's in date" which is irrelevant, maybe the supplier didn't take proper care during the recent hot weather but the fact remains it's on the turn. The solution? Refill the pot (without changing the teabag) and fresh milk which was fine but this is not great customer service! Breakfast itself was decidedly average. Not a place we will revisit.

Refreshing lemon iced tea. Perfect drink in this heatwave we are experiencing

Very nice, yet small, cafe on the marina waterfront in Ipswich. Great in the summer time for sitting outside. Food was excellent, service great and prices reasonable.

Lovely eggs Benedict and salmon royale

Nice coffee and lovely location

Clean in the cafe, staff are always polite and friendly. Easy access for disabled. Seating and tables also available outside . And they do the best cheese scones lol

Excellent service. Good prices for a prime location

Fast service, friendly faces, fresh recipes and best views of the waterfront.

It was a great sunny day near the waterfront spot in Ipswich. Walking alongside the riverfront with my family and decided to walk into Coffe Cat for some beverages. We were five of us and tried to pull chairs to sit around a small table but soon felt really uncomfortable when an older lady with glasses barged out from behind the counter and assumed that we couldn’t speak English and started pulling table to make seating for five but in agressive way and said we close at five in a very unfriendly manner. We really felt uncomfortable and watched her behaviour and decided to simply leave the shop. We then strolled across to coffe link nearby and felt welcomed and compelled to write this review. The shop lost today’s business and many future visits from us and our friends. You are in the wrong business if this is how you treat your customers. We will never set a foot again in this shop.

Very good waterfront location, flat white was of good quality and the fruit cake went down a treat, would recommend.

Great location and friendly service

Great place for a snack and a cuppa today and will always go back, lovely people and service as soon as you walk through the door.

Great selection catering for lots of different requirements with lovely staff and a nice view!

The coffee was ok. However a friend of mine (who never drinks coffee) ordered a hot chocolate and was given a coffee. The staff refused to admit they got it wrong and made him pay twice.

Good service.The latte was a really good cup of coffee.I will go again.

Quality food & variety good portion sizes & friendly staff. Good Coffee too

Lovely ham and cheese tostie and cup of ted by the marina on a lovely day. A bit of advice for the owner I would suggest doing away with the small packet sugar as its only 1/2 a teaspoon full and as i had exta pots of tea i had to ask for more sugar I would surely be more cost effective to buy bulk sugar and its would also save all the paper blowing off the table in to the sea. We shall be back soon.

Unexpected little gem. Lovely staff who were welcoming to our dog. Good view of the waterfront. Decent coffee.

Perfect Cafe, been there today and we shall return every Friday. Friendly, lovely food at a good price.

Rude staff, coffee might be good but wouldn't know as cancelled my order and walked to Coffee Link instead and would recommend you do the same. So here goes before they write something else...walked in for coffee and cake, looked up at the menu board and ordered regular flat white to drink in. In an abrupt and none interested way told by staff that's the takeaway menu, I replied "OK was only using it to see what you had", then asked for a piece of cake, greeted with a sullen look from staff who went to check if they had some, and yes they did. Then asked what table number I was sitting at, I replied "sorry don't know" (first time, and last, I've been there), I went on to say "there's only one other couple out there, and just me and Im the guy in and check shirt" (bearing in mind there were no other customers being served at this point), to then hear a call out from the man making food, "oh that's OK then, we won't be having anymore customers out there today". To which I replied, "Well you've got one less now, and you can cancel my order" and walked out. Fully understand the need for table numbers, don't understand the need to answer back to customers in rude manner, especially during first visit. Good luck with your business skills, your next to the university campus, suggest you book yourself on to a hospitality management course. UPDATE Following from the tripe posted by the owner aka sandwich man, yes the same one with the smart comment, smart mouth but not smart brain, you know nothing about me. Maybe you were having a bad day? . Your reply to the review on Google is classic, I don't even support England football. I've eaten in some dodgy holes around the world but you aka the sandwich man aka the owner really needs to go on a customer awareness course, wish I had a Matt Cam and would have loved to post the footage, but I feel your reply is more then enough evidence, as the saying goes..."The lady (sandwich man) doth protest too much, methinks" thanks Will for that one.