Based on 4 opinions finded in 1 websites
Based on 4 opinions finded in 1 websites
Nº 171 in 398 in Monmouthshire
Opinions
I’m a dog lover but I have to draw the line of allowing dogs to sit on seats and letting their dogs put their heads on the table, sniffing and licking it, which is happening now. We walked out. There’s no health policy here which is a shame.
annabananabristol . 2024-06-19
MORE AT TripAdvisor
This is the best Coffee House i have ever been in ! Every thing is perfect. Staff make my day with their smiles. Coffee is amazing Place is always spotless. Well done to you all.
gregrysgiirl . 2024-06-19
MORE AT TripAdvisor
This is a good establishment situated in the centre of the town. It has plenty of seating oth inside and outside. There is a good selection of cakes and pastries as well as teas and coffees. Very pleasant service and odd quality
Gareth W . 2024-03-21
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We visited Chepstow for the first time and came across this cosy coffee shop. Positioned on the corner, lovely views, warm atmosphere and extremely friendly staff. Good range of sandwiches and cakes all served with personality.
Jo&Nickie . 2023-12-14
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Had a couple of drinks off of their autumn menu and they were so delicious. The staff were very friendly and the atmosphere was so cosy!
Ben M . 2023-11-16
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Called in morning of Monday 23 October whist visiting Chepstow and didn’t have the best of experiences. Large queues waiting for both take away and inside food and drinks. For eating in , literally given hot food while queuing for drinks. So by the time you got to your table it was cold. It would have been better to offer a numbering system and brought to your table when order completed. Toasted tea cakes only nearly brown and served with one small butter portion. Whilst queuing, I heard a lady ask if she could have another butter and was told it was chargeable. Staff not over friendly and blond haired lady behind counter taking orders, when not doing anything, was more interested in playing with her phone (some help in getting queue down or even an apology for the waiting may have been more helped). When we finally got our coffee (after a good 10 minutes) it was nice and hot and tasty. The place its self is nicely decorated, clean and plenty of table space. I just think a better customer service for “eating in customers” could be provided instead of people having to wait with “take away” customers and collecting their orders. It was like a posh McDonald’s which is a shame for what is a nice place which hasn’t been open all that long. A good variety of sandwiches, cakes etc and reasonable prices.
jeremyhM1358TO . 2023-10-25
MORE AT TripAdvisor
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5 Opinions
The food is always good. When it was first set up it was shocking but now it is class. The only downside is the staff. They are rude and impatient. I had a delivery and a dominos worker rang me and was shouting at me that the driver was outside my house, why wasnt I there, over and over again. the driver was at the wrong house and I was standing in my porch, not even able to see them. the delivery drivers are lovely, cannot say a bad word about them but the fact the worker shouted at me down the phone that I was ignoring the delivery driver is a put off. if the food was not excellent I would 100% slate this place but its a good meal
68 Opinions
Absolutely brilliant service very friendly staff amazing cooked breakfast and also couldn’t do enough to cater for my wife who is dairy intolerant Brilliant can’t praise it enough
91 Opinions
Great coffee, really lovely Cheese ham and mustard toasties. Really lovely and friendly staff. 5 Star. All very clean .
244 Opinions
Took my sales team here for lunch, 10 of us in total. The food is incredible and you certainly won’t go hungry. Everyone at the pub is friendly and can’t do enough for you. Feels like a good old fashioned boozer set in an amazing position on the Wye. Everyone only had good things to say about the place. Steak is a specialty here. No hesitation in recommending the Rose and Crown. Thanks all who looked after us that day.