Based on 516 opinions finded in 3 websites
Based on 516 opinions finded in 3 websites
Nº 392 in 472 in Sutton
Opinions
The food is not good at all so bad I regret buying it
Halimah . 2024-10-12
MORE AT Just Eat
The pasta sauce was very little and very dry. Unusual as it's usually spot on! Hope this is just a one off
Carol . 2024-10-02
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I ordered as the pictures make it look so tasty but I should have looked at the reviews first. I order the sausage pancetta pasta, it's a large portion of pasta but hardly any sauce, as there wasn't much sauce there wasn't much flavour. However the garlic bread and the mini biscoff donuts were nice. All packaged nicely and no leaks.
Alice Boulding . 2024-09-24
MORE AT Google
Awful pasta Dry pasta Don’t even bother getting anything from this place .
Mario Fercak . 2024-07-08
MORE AT Google
Do not order from here, pasta is absolutely tasteless. No flavour whatsoever, I can make better pasta at home. I ordered truffle pasta and lentil pasta just tasted like boiled bland pasta with a drop of truffle oil and a couple bits of lentils. No salt, no sauce, no flavour. Disgusting. This is not what I expect from Coco Di Mama, I think dark kitchen is bad news for this brand which usually makes decent pasta in the City.
S S . 2024-07-07
MORE AT Google
Not worth the 1 star rating I have given it. Coco Di Mama is a popular chain but this dark kitchen really ruins the brand. The pasta was dry as a desert and tasteless. It lacked any flavour whatsoever. I could cook better pasta at home. Sad I didn't read these reviews before ordering!
Y R . 2024-07-07
MORE AT Google
Good was nice but when it arrived realised they had put 2 chocolates in the bottom on the delivery bag underneath 2 pasta pots. Bit dopey! Overpriced but all Coco Di Mamas are.
MissMaiden . 2024-06-26
MORE AT Google
the food arrived cold absolutely cold and even wrong item definitely won't buy again
Maria . 2024-06-22
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I ordered a carbonara and it wasn't even one piece of ham in there😂
Aleksandr Zherebko . 2024-03-03
MORE AT Google
I have not received my order. Where is it
Chrystal . 2024-02-19
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Ñot my order wrong dlissh I am not alude fish .
John . 2024-01-21
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Didn’t receive order. Restaurant called me at 22.11 to say they couldn’t fulfil order yet order went through before the cut off on the JustEat app. Very disappointed. Order now shows as “delivered” when it definitely it hasn’t been delivered after 3 hours of saying “your order is being prepared”.
Michael . 2024-01-01
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The pasta was delicious, al dente with plenty of juicy mushrooms in the sauce. Nice flavours from the seasoning and truffle oil, but literally one single basil leaf? Other than that the dessert was banging
Dan . 2023-12-29
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Only 1 out of the 3 desert donuts had any filling in :(
Becky . 2023-12-27
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For the price paid it was really poor quality. Ordered the signature beef ragu, both pots of pasta had no meat in, just flakes / strands of slow cooked meat. Hardly any sauce, zero flavour, had to add flavour at home and the one pot had absolutely no sauce at the bottom, the pasta was still totally white. I’ve had Coco di Mamma before and this was so disappointing, this one isn’t even serving customers so just a kitchen, you would expect the food to be even better! Total waste of my money.
Shendl . 2023-12-15
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If you like pasta, don’t eat here. Have just received my order — first of all the pasta is the wrong one, second of all it’s got basically no sauce and lastly it spilled in my bag. It’s tasteless, watery and really bland.
alessia pontone . 2023-12-14
MORE AT Google
My food arrived half spilled in the bag couldn’t even eat it due to cross contamination on the way to me. I’ve had to find something else to eat which was really inconvenient especially when you are hangover and you just need a quick meal without having to cook. Very disappointing and I feel let down as nothing has been done till date. No apologies or refund just complete ghost mode.
Omonike . 2023-12-10
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Quick delivery, delicious. So glad they're doing arancini!
Leah . 2023-12-10
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Very satisfied. The restaurant deserves better evaluation!
Joey . 2023-11-27
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Large portion size. Good packaging - food stayed hot! Good tasting food!
Jake . 2023-11-24
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I do not understand why people have rated this place so low! In my own experience it’s definitely 5 stars! The grande portion was a hearty size! The sauce was all through the pot and so were the toppings, was really delicious and delivered in good time. Good value for money! Will be ordering again!
Miles Gale . 2023-11-18
MORE AT Google
Lovely but bit heavy handed with chilli flakes.
Sally . 2023-11-14
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Food fab Felt so sorry for the delivery cyclist. Didn't realise it was pouring with rain. He was so lovely and courteous. I worry bout them. He had no headlight on front of his bicycle. Just Eat need to do better and supply safety light for dark night.
Sally . 2023-11-04
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Recommended by work colleague. Loved it. Will definitely use them again.
Sally . 2023-11-03
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Awful tasting sweet & sour mixed veg. Fixed it with ketchup & sweet chilli sauce. Really disappointing…
Liam . 2023-07-07
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Order arrived late, the quality of the food was bad nothing in common with the pictures on the website. Our food was bland lacking of sauce and meat for the money we paid! I cant recommend them. Money grabbers !
Mariya Zlatanova . 2023-07-01
MORE AT Google
The pot of pasta was pretty big however the beef Sauce was like water and the desert was missing. Extremely disappointing would not recommend will not order anything from them again
Debra . 2023-06-28
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After reading other reviews I was a bit worried about ordering but glad I did. The food was hot & delicious - plenty of carbonara sauce and a good portion of pasta. Hot, tasty garlic bread and a nice side salad with plenty of dressing. All in all….a good experience and will definitely use again.
Anita . 2023-06-21
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Pasta was ok abit cold but could’ve done with abit more sauce. Chips were cold and soggy lucky i have an air fryer to save it as by itself was definitely not £3.50 quality more like £1.50 Not the quality I remember when they first opened definitely fallen off since then
Rex . 2023-06-17
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Some of my pasta was cold and there seemed to be onions in there, which wasn’t on the menu. It was a really disappointing meal, which is a shame as I’ve enjoyed food from here before.
Laura . 2023-06-10
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Cold and totally flavourless carbonara
Cristina . 2023-06-04
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The pasta has NO sauce!! Barely any toppings.
Chrystal . 2023-05-18
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Pasta was very tasty and well cooked but I ordered the Biscoff bomboloni trio and they didn’t send them. Very disappointed.
Claire . 2023-03-07
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The order was at 8 and it took a hour and a half
Danny . 2023-02-14
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Cold, damaged, sauceless and watery
Maria . 2023-02-05
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£9.95 for "12 hour beef Bolognese pasta". Sounds amazing but in reality this is the WORST pasta dish I've ever had in my life. Flavourless, soul-less, watery sauce, pathetic amount of beef and soggy pasta. Truly dreadful. They deserve to go out of business for the shocking food they make and send to there customers.
Elliot Jackson . 2023-01-22
MORE AT Google
I don't know what happened. It used to be a really good place for takeaway but now, terrible. My food was cold, the sauce would be all clogged on top and also too little of it so the pasta at the bottom of the box was all plain, the mozzarella garlic bread had a teeny tiny piece of mozzarella so.. full of bread, no mozzarella. Dissapointing!
Adriana . 2023-01-14
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Cold food. No sauce or flavour. No sausage on the garlic bread. Would not recommend
Danielle . 2022-12-04
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I absolutely love this restaurant. This occasion the pasta was cold, not just like luke-warm, with hardly any sauce. I’m sad. Any other time it’s a 5 star review.
Kat . 2022-11-15
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Pasta was on the cold side and didn’t have much meat
James . 2022-11-08
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Food arrived 40 minutes late. Driver couldn't find my address. I had to heat up food in the microwave which is not nice. When it comes to food - it was quite good. But for this price the portions should be much bigger. Overall, I don't recommend it
Anna . 2022-09-24
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Received someone else’s order. Not even from same menu, ordered Coco Di Mama, got someone’s Zizzi order.
Samuel . 2022-07-05
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Re ordered food, got the correct food mostly, garlic bread with mozzarella had no mozzarella and was stone cold, and Bomboloni Party only had one chocolate and no biscoff. Pasta was nice and hot though, massive shame as have never had an easy issues here before.
Samuel . 2022-07-05
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Sadly the large pot had less than the smaller pots which was a shame as we have ordered from this restaurant a few times. Food is very yummy and delivered in good timing.
Jo . 2022-07-03
MORE AT Just Eat
Incorrect food. Items missing. Luke warm and watery. Not doing this restaurant chain justice
Rebecca Pritchard . 2022-07-03
MORE AT Google
Really tasty and arrived hot. I order from here regularly and the food is great, portions are enough for lunch time. The pasta is well cooked, slightly al dente, and the toppings are a good size for the dish. Definitely recommend.
Claire . 2022-06-16
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FOOD IS GREAT BUT THE PASTA SAUSE WAS LESS NEED TO PUT MORE TO MAKE IT CREAMY AND TASTY .. NOT DRY
tejendrakumar . 2022-06-01
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Overpriced, food portions poor and charge too much for additional extras. Used to be good when they first open, now not so much
Gurjinder . 2022-05-21
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Food arrived cold, 2 pasta dishes and even the garlic bread. Pasta dishes were bland and the lentil ragu was watery. Not enough sauce on either. This is very obviously just pre cooked pasta and sauce that has just been microwaved and somehow they couldn’t even do that properly. Avoid avoid avoid.
shor . 2022-05-18
MORE AT Google
Great food as usual , only issue with this order is that we only received 6 Bombolini rather than the 12 ordered. That apart it’s a really good takeaway meal
Brian . 2022-05-17
MORE AT Just Eat
Have ordered here many times and usually love the pasta. Had Pea and Lemon Alfredo today, checked the ingredients, no mention of chilli. I don’t eat chilli. Would not expect it in Alfredo sauce either. Disappointed to find I could not eat this. Chilli should have been mentioned in the description, it’s not a standard ingredient in Alfredo sauce. Waste of money for me today. :-(
Claire . 2022-05-11
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Normally I have a great experience here but today it seems to be below par, The pasta wasn’t cooked all the way through and there wasn’t much sauce so seemed quite dry.
hayley . 2022-05-07
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I really don’t like my food Any way I could get s refund
Donna . 2022-04-29
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great food but need to make more vegetrain and vegan pasta flavour
Harshika . 2022-04-26
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A little bit disappointed with this. I payed for a grande pot and when it arrived, it was only half full. Two tiny bits of rocket in there as well… the garlic bread was burnt on half of the slice. Such a shame as usually, the food and portions are decent.
Victoria . 2022-04-24
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It's the second time I order a large pot but the pot comes half empty!!
Hamid . 2022-04-15
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Really disappointed with pulled pork pasta. I've never seen so little pork added to my pasta anywhere. Other dish was okay. Highly unlikely to order from Coco di Mama again.
Duncan . 2022-04-15
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I receive the wrong order, I order the bolognese and received the carbonara
Lucas . 2022-03-22
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I added chicken to the pasta and I wished I didn’t, it’s like it was just dumped on top and the chicken was cold. The pasta itself with the mushrooms n sauce was amazing.
Joelle . 2022-03-03
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THE SAUCE WAS LESS AND PASTA WAS VERY DRY ...
TEJ . 2022-02-17
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Have seen these shops all over London, so decided to order to our house because we couldn’t be asked to cook. No offence, but I could have made this at home (more fall me). It reminds me of the pasta you buy in the school canteen. Tiny portions, even for the grande, and hardly flavourful. About 4 little slathers of cheese, and a couple of chunks of meat. Can not justify the price of £8 per pasta. Will never order again unless everything else in Sutton is closed.
Rebecca Lowery . 2022-02-14
MORE AT Google
Really enjoyed my meal this evening - I m gluten intolerant - sometimes pasta can be a bit bland if there isn't enough sauce but it was perfect 👌
Jackie . 2022-01-08
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ive used Coco di Mama before and loved it however this time i was so disappointed as my pasta dish turned up stone cold! really unhappy!
lisa . 2021-12-22
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They can never send the right items
Dan . 2021-12-22
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Hi, I don't mind the delay, as much as the quality of the food. This is probably the 5th time when I received the chips (rosemary and grana padano, advertised on the restaurant menu), without either cheese or rosemary (the second is more common). Rosemary is not a rare plant and it grows in UK household's garden. It is really frustrating to get less flavour (for unknown reasons), despite you're paying for it.
Anna . 2021-12-22
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Chicken was horrible, had to throw most of it away, by far the worst meal I’ve had from this chain
Matt . 2021-12-17
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Very bland, overcooked pasta. There was a lot of liquid in the bottom of the container. Will not be ordering again 😞
Eva . 2021-12-05
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Normally I give 5 star reviews to Coco do mama but the order I received today was a appalling. The pasta pot was only half way filled , cold throughout and my chips were not covered in Parmesan and herbs as ok the menu, in fact they were burnt and no herbs in sight. Not very pleasant for 11 quid
Iwona . 2021-11-10
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I ve ordered frequently from this restaurant previously, and decided not to leave a negative review last time ( around a week ago when my food was very late and lukewarm at best!) Gave them the benefit of the doubt... The food did arrive on time 2nite but given i m literally around the corner ( 2 corners to be completely accurate) it wasn't piping hot. Also not sure what ( herb hopefully) it came with but it certainly wasn't Basil. Sadly I don't think I ll be ordering again
Jackie . 2021-11-03
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The delivery time was pushed on several times and when the food arrived it was luke warm. A lot of time to wait for two pasta dishes, some fries and garlic bread !! 🙃
Sam . 2021-10-25
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Garlic bread was lovely but my pasta and chicken was cold
lauren . 2021-09-18
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When I used to order from here when the delivery was free, they used to fill up the containers to the brim with a generous amount of sauce and cheese, but I’ve noticed they don’t fill it up anymore and do not give as much sauce as they used to
Rex . 2021-09-14
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Delicious piping hot food delivered by friendly driver would thoroughly recommend
Lucy . 2021-09-09
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They forgot the mozzarella but the food was lovely.
Zoe . 2021-09-08
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Amazing food, used to have them for lunch near bank station and in canary wharf as this food can never go wrong
Bala . 2021-08-20
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My only complaint is that one of thr bottles of water' seal had been broken. So it wasn't drinkable. That aside, it was lovely.
Annette . 2021-08-19
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Very medicore food. The beef ragu was nothing special, I can probably make a better ragu myself. The carbonara tasted no different to a supermarket ready meal which they probably got for 1.50 then packaged up and sold for several times more. It says fresh but the pasta itself was just standard dried pasta. The bread was ok. Quite doughy and chewy
Andy Bliss . 2021-08-13
MORE AT Google
Always a great delivery from this branch
Jo . 2021-08-12
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Food was a bit bland tbh not enough sauce just felt like I'd ordered plain pasta
Adam . 2021-07-19
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Really happy 😊 good food, great delivery
Jackie . 2021-06-28
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Food was hot and well packaged, portion sizes were good and the nduja bread was amazing! Quick delivery too. Will definitely be ordering again from Coco Di Mama. Superb effort. 👍👌
Kieran . 2021-06-18
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NEED TO MAKE MORE VEGAN AND VEGETRAIN ONCES ALSO MORE CHOICE OF VEGAN AND VEG SIDES GLARLIC CHEESE BREAD NEED TO BE MORE CHEESEY MEANING MORE CHEESE AS IT WOULD TASTE MORE YUMMY AND ALSO NEEDS TO ADD ONION OR SWEETCORN ON IT AS WELL FOR VEGETRAIN CHOICE
Harshika . 2021-06-08
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Absolutely delicious. Rung restaurant to check ingredients in one of the products, and they were very helpful and the food arrived quicker than anticipated.
Chloe . 2021-06-07
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Delicious and filling. Definitely ordering again.
Alex . 2021-06-06
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Almost zero meat and almost zero flavour
Ryan . 2021-06-05
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Delivery of food went to the wrong house!!!???
Connie-may . 2021-05-26
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I can't tell what was the yummiest part of my order as was all so good, those chips alone could cure any sadness!
stuart . 2021-05-26
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Missing items on order, won't pick up phone!! Shame won't be using again!!
Dean . 2021-05-23
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Great value and some links belt food, we tried a couple of the large pots and both struggled to finish, garlic bread is very garlicky and donut balls with biscoff centres are amazing!!
Joshua Marmont (Josh) . 2021-05-07
MORE AT Google
Delicious food, nicely presented and delivered in a timely fashion. Very happy!
Silje . 2021-04-24
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Pipping hot, so tasty and I keep introducing people to the amazing pasta!
Jo . 2021-03-10
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Food was nice and delivered really quick but it was missing items mixed feelings
Jake . 2021-02-21
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Food was so tasty, arrived still so hot. Chocolates were put on top of the pits and melted but we put them in the fridge and then they were fine. Will definitely be ordering this again - my kids loved it too.
Jo . 2021-02-18
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AVOID cannot contact them food still hasn’t arrived and there’s no delivery time. There also using zizzi number
Holly Greenslade . 2021-02-14
MORE AT Google
Small but filling portion, great taste (I tried the mushroom pasta)
Kirsten . 2021-02-14
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Pasta was absolutely delicious , fresh and tasty and garlic bread was good too however , I ordered chocolate brownie which I never received! I tried to call the restaurant and let them know but the phone was busy all the time and could never get through. My food was left on my door step and the driver didn’t even knock so I didn’t even know it is there until I looked at my deliver status. My food was cold by the time I opened it. Shame !
Iwona . 2021-02-08
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First time ordering and the brisket ragu pasta was gorgeous and the garlic bread lovely too!
Anneke . 2021-01-29
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Tasted OK, could have been better. I suspect they are microwave meals.
Neil . 2021-01-25
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Really lovely fresh cooked food amazing ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Nicola . 2021-01-09
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Wow!.. first time trying this restaurant and it was amazing! Great food, great price & Great portions!
Jake . 2020-12-28
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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22 Opinions
This experience started when we ordered from Paula - not a smile or greeting. I ordered a poached eggs and smashed avocado on toast - the table was dirty so we asked for the table to be cleaned. When the order was delivered to the table is was cold, the toast was soggy - it was like a piece of un-toasted bread and the smashed avocado was like a spread thinly scraped across the un-toasted bread. I raised this with Paula, this issue was dismissed not a word of apology or offer to replace it. Completely unacceptable. This was compounded, when I spoke with to another customer sitting on an adjacent table, who had a similar experience with cold and unacceptable food; and a similar response or lack of response from Paula.
758 Opinions
Service has declined significantly after they hired the Indian guy. Bad tasting coffee. I'm from the same region myself, so I'm not being racist, but you can see he doesn't care to do anything. Everytime I've been when he's there, had to remake the coffee. This was my favorite go to place but sadly I won't be coming here again. Which really angers me. I doubt cafe Nero will do anything about this.