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4.2

Based on 1.373 opinions finded in 1 websites

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Nº 187 in 437 in South Tyneside

CUSTOMERS TALK ABOUT DISHES WITH..cookedchickenpiefishpizza
Score
OpinionsNoteGoogle1.3734.2

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Really pleasant staff. Fast service and hot food.

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Christine Holstead . 2024-11-08

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Great night with quiz and bingo and very friendly and attentive staff.

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Brian Herron . 2024-11-08

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Very nice cozy pub with friendly welcoming staff .

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Joe Prudhoe . 2024-11-08

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Food not very nice Staff very professional and helpful

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Mark Storey . 2024-11-05

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Always come here for lunch. Nice chilled vibe, great food and quick service

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Dan Oliver . 2024-11-05

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Had Fish, Chips & garden peas for the secomd time recently, exceptional taste and value again.

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knowles family . 2024-11-04

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Lots of choice on the menu and quick service. Food was delicious and hot. Our food was brought by Jessica who served us with a smile!

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Elliot Connell . 2024-11-02

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Good pub grub with inside and outside spaces

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Arthur Eagle . 2024-10-29

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Service by staff was perfect & meal was tip top,atmosphere was quiet but lovely per the time we were there 5pm till 6pm 👍👍

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alfie parkinson . 2024-10-28

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Very disappointed. Been here before and usually the food is nice . Ordered hunters chicken which was described as being smothered in BBQ sauce, with cheese and bacon. Large portion of chicken but no sign of cheese and definitely no BBQ sauce so went to the bar to ask if it could be replaced. Brought my original meal back within minutes with BBQ sauce squirted across the chicken obviously from a bottle (it’s supposed to be cooked WITH the BBQ sauce , cheese and bacon on the top of the chicken). I wasn’t impressed and then I pulled a hair from my mouth whilst eating it. I asked to speak to a manager but the young girl didn’t bother and just asked me what was wrong with the food. I told her exactly what was wrong with it and asked for my money back . She went away and spoke to the chef who said that was the way hunters chicken is cooked and also commented that she found it hard to believe I’d found a hair cos the chef was bald . Not happy at all with the customer service . Usually polite to ask customers if they enjoy the food but they just put the food down on the table and walked away . I did get my money back but don’t think I’ll be going back after being treated in that manner

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J Middlemiss . 2024-10-28

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Lovely pub with some good food. It has an outdoor play area for the kids which is gated. The whole bar is now dog friendly so your dog babies can come with you. Just behind the pub is a lovely old quarry walk too so you can stop in for a cheeky one after taking the dogs out. Sometimes lots of kids running around, staff are friendly and helpful.

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Ryan Scott . 2024-10-27

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Small lunch 3 carrots half as small as me little finger 1 piece of tiny Brokley 1 spoon full of red cabbage I doint each much be was shocking at 695. Not be returning for Sunday lunch any more

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Pauline Laing . 2024-10-20

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Had reserved a table shown to our table was very busy with a lot of children think it was a school leaving party but got served at the bar quick and food came out quick lady on duty was very pleasant!

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Christine Santon . 2024-10-20

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Unfortunately there always seems to be just one person on at the bar which is not enough, the staff serving are doing good job and going fast as they can but need more support. If you just want a drink and someone in front of you is ordering food you wait ages. It’s frustrating when this happens multiple times on multiple visits.

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Jonathan Grebby . 2024-10-19

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Went in nobody at counter to serve me

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George Storey . 2024-10-18

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We love coming to the Cock Crow as the staff are lovley and it was our daughters birthday. We come here all the time as the kids love the play area and the food is amazing xx

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Michelle Nesbitt . 2024-10-16

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First time here, just popped in for tea time. Passed by loads. Perfect food, warm friendly staff. Best afternoon meal out by far

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Alan Purdy . 2024-10-12

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Regular visit for catch up with a friend. Staff alwaya friendly and polite. Had the pizza and a drink offer. The meat lovers pizza with kebab meat was one of the best pizzas I've ever had. Highly recommended.

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Dave Cole . 2024-10-10

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waited 1hr 30mins for our food so naturally i had to wolf it down and gave myself indigestion am in agony here burger was lush though

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biggie cheese . 2024-10-08

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always lovely, fab staff and never waiting long!

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jon arbuckle . 2024-09-30

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Lovely food and staff, we will definitely be going again

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Stuart Williams . 2024-09-27

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MY friends and myself go to the cock crow every wednesday night for a social evening out, the staff and lee are lovely we do the quiz and play bingo a very enjoyable experience and the place is spotlessly clean .n

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Kathleen Cole . 2024-09-21

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Good food good staff nice relaxing atmosphere

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George Borthwick . 2024-09-13

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Good food great atmosphere pleasant and helpful staff

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Lynda . 2024-09-12

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Food was just okay, service was good. Didn't have to wait long for service and food. No straws for 3 year old toddler which she spilled down her top as she hasn't got the hang of it yet. No crayons either for her to colour in the colouring menu which she was gutted about.

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Martin Salmon . 2024-09-10

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Lovely food at a good price. staff are very friendly and a nice atmosphere. Would recommend.

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Teresa Gray . 2024-09-08

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I visited with my husband and son. We ordered via the QR code. When our drinks arrived the member of staff told us there was a 45 minute wait for the food. I wish we had known this before we ordered our food otherwise we wouldn't have ordered as it was getting late and we were tired and just wanted some food and go home. We waited an hour and the food had not arrived so I went to the bar and complained. The lady checked and said our pizzas were just getting put in the oven! I explained that had we have known there was a 45 minute wait for food we wouldn't have ordered and that we had waited over 45 minutes. The customer service the lady gave was fantastic. She apologised, gave us free drinks and offered us free desserts. She then came back to our table and said she had spoken with her manager and because we had waited over an hour they gave us our money back. Had it not been for the fantastic customer service I would have rated this venue 1 star and never returned. However, the excellent customer service made up for the long delay.

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Vicki Holmes . 2024-09-07

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Had a lovely evening with excellent food & lots of gluten free options

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Niki Breeze . 2024-09-04

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Tea tonight, we pre-booked for a table for 22. Arrived informed we had 45 minutes wait, which is fine die to the size of the party. However we waited over 1.45 minutes which isn't acceptable after a pre-order. There should be a plan in plan for busy periods! The food once arrived wasn't worth the wait.

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Rochelle Jackson . 2024-08-30

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The food is nice but very expensive. £40+ for 3 meals and 2 drinks

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Dave Hirst . 2024-08-25

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“visited first time, sammy served me. 10/10 service would come back again”

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Jemma Thompson . 2024-08-24

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Good food, good price. Polite and helpful staff and pleasant surroundings.

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Michelle Vacher . 2024-08-23

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Stopped here on my way past for dinner and hit the spot. Fantastic service from Sammy too. Would stop by again if in the area

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Dave Tough . 2024-08-23

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Perfect stop for a catchup with friends. Bar staff are super friendly and Sammy always goes above & beyond

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Shoinagh . 2024-08-23

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Lovely place to pop down for a drink and to be served by the fantastic Sammy ✨

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Sasha H . 2024-08-23

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Came recently with my partner, food was great and served by Sammy, great customer service from her made us want to come back again!

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Liv Roberts . 2024-08-22

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Food was lovely and quick service. Reasonably priced

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pam eglintine . 2024-08-22

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Sammy who served us was very professional and helpful! Cannot fault the service!

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Stephanie O'Hagan . 2024-08-22

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Fabulous pleasant efficient smiley staff .....

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Peter Watson . 2024-08-21

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Great pub!! Ran by the prefect host! Welcoming and friendly!!

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judith hoy . 2024-08-21

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Friendly staff and good food and excellent service

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John McCormack . 2024-08-18

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Lovely family pub, dog friendly.

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Elaine Portlock . 2024-08-10

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Sammy was a brilliant host! Will 100% be back again!

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charlotte bolam . 2024-08-10

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Sammy was an amazing host. Had the best service ever! She deserves a pay rise!

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Chelsea Black . 2024-08-10

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Called in for a drink whilst passing seems very expensive. £3.00 for half a coke and £5.60 for a single Malibu and coke, was over £3 cheaper for the same 3 drinks (also got a pint) in The Mill Tavern 5 minutes walk away.

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Sharon Mcgaw . 2024-08-10

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Great place for a quick bite and drink. Danielle is the perfect host

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Jim Fegan . 2024-08-08

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Takes ages to get served at the bar . Bar staff have one speed

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Ray Harrison . 2024-08-04

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Great food & service. We're repeat customers, always accomodating to allergens and requests. Danielle and the team are always fantastic.

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Aza Pattaz (AzaPattaz) . 2024-08-04

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Friendly staff and great atmosphere, especially LEWIS the barman! He was extremely helpful and went above and beyond for his customers. Big up LEWIS! 👍

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David Mcdonald . 2024-08-04

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Beautiful pizza, and service was promptly delivered. Really pleasant staff as well

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Paul Grundy . 2024-08-02

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Danielle has been great today, good service, relaxed and friendly atmosphere. We love coming to our local. We love it even more now they do Meerkat meals discount

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Jennifer Jackson . 2024-08-02

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Great atmosphere and really nice food that made me thoroughly enjoy my time at the pub. Lovely staff members that make the atmosphere all the more better, especially Sammy 🙌 Will definitely be coming back soon!

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Dav Prince-Dyer . 2024-08-02

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Called in Friday 2nd August for lunch husband had a mega mixed grill I had a hunters chicken with cheesy garlic bread with drinks both very good were served by Danielle very friendly & helpful

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Norma Fowles . 2024-08-02

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Had lunch today and it was lovely. Service was quick and efficient and Danielle was really friendly and informative. This is my 2nd visit this week, definitely will be going back

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Bernie Collins . 2024-08-02

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Always a lovely meal All the staff are lovely and friendly.

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ESCAPE.THE.FALLEN . 2024-08-02

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Brilliant and quick service by Danielle

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Lee Howarth . 2024-08-02

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Nice local feel, Daniele is very welcoming, good value especially with meerkat meals promotion and 2 pints for £7

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Alan Jackson . 2024-08-02

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We were served by Sammy, first time visit, 10/10 experience, we were welcomed with a warm smile and had lovely customer service

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Jerrie Hopkins . 2024-08-02

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Great place to come with the kids, they get to play in the park and have fun, food is good and we love catching up with family over a couple beers while the kids enjoy themselves

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Hughe Stephenson . 2024-08-02

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Came in for lunch it was lovely food and a great atmosphere. We was served by Sammy and she was very helpful. Will definitely be back!

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Abi W . 2024-08-01

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Sam served me, my fiance (Emma), my sister in law (Charlotte) and my father in law (Bryan). We have two Yorkies and she was very considerate and friendly with them! She gave me extra sauce when I asked and changed the channel so I could watch the Olympics. Thank you so much for your help today Sam! What brilliant service!

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ryan wood . 2024-08-01

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Always super dog friendly as well as child friendly. Super friendly staff & really good food. Separate area on the side of the pub if you have your doggies with you where you can sit and chill, you can eat in this area too ( there’s music and a tv ). There is also a kids play park to the side to keep the little ones entertained ! Really recommend this pub !

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Rebecca Martin . 2024-07-31

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Sam was out server. She did a great job.

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Marc Wilson . 2024-07-31

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Served by Sammy, who was very helpful and smiley. Thank you

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Jessica Jablonski . 2024-07-31

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My local pub great food good atmosphere will be returning

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Dale Beech . 2024-07-30

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Was served by Danielle today who was cheery and polite, 10/10 service

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Keith Mooney . 2024-07-29

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Thanks to Danielle for a lovely Sunday lunch. Roast Turkey and chicken & bacon salad recommended.

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Alison Elliott . 2024-07-28

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A very nice pub excellent portion size would definitely recommend, excellent service from Danielle and all the staff working on the 28th July at midday

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Matthew Moore . 2024-07-28

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Danielle was brilliant, so helpful, great bar!

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Dan Daymond . 2024-07-28

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Been coming here for years the food and staff are excellent. Served by Danielle and Lewis today 5🌟 as usual.

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Paul Bolam . 2024-07-28

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Danielle and Lewis were great as usual! Always get great customer service.

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Debbie Bolam . 2024-07-28

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Nicely decorated pub with very helpful and friendly staff. We have enjoyed every meal we have had there. We go quite often. It is also well worth going when they have 30% discount on.

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Lisa Daglish . 2024-07-27

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We went for a meal there last night and we were turned away as all tables were reserved for quiz night. This was at 6pm and other people were turned away too.They loose money doing this and it's not the first time this has happened.not happy at all.

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Julie Clayton . 2024-07-25

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Lovely pub with great staff! Nice outdoor seating areas with a climbing frame for children. Food was great and fast service too.

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Andrea Herron . 2024-07-20

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Decent pub grub with a good variety as well as good beer. Been here plenty of times. Friendly staff and nice beer garden with children's playground. Will keep returning as long as I continue to live in South Shields.

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Arturo Marcos . 2024-07-19

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Great value. Lovely food and a great atmosphere. Perfect place to take the dogs! Staff are all really lovely. Will definitely be back!

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Sarah Cowell . 2024-07-18

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Excellent quick service lovely peaceful atmosphere, and great food.

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Mark McCallum . 2024-07-16

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They've changed the menu. You can only have jacket potato/sandwiches between 12-3pm now. Sharp and cracked plates. Rocky road had chocolate sponge instead of brownies like advertised. You can't book a table on the day either and bar staff seem clueless with a lackluster attitude

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Michael Purvis . 2024-07-12

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Food was horrible tasted like it just came out of the freezer

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gary wheeler . 2024-07-11

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Felt really welcomed and accommodated when we moved tables due to a light flickering. Really fast service, and very nice food. My other half also got to watch the football, which is always a bonus. We really have a nice time every time we come! :)

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Leah C . 2024-07-10

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Great staff great service and good food and fairly priced, parking right outside the door for disabled.would certainly recommend.

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john purvis . 2024-07-09

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Daniel and hayley were perfect hosts and food was 10 out of 10. Will definitely be returning very shortly. Thankyou all!!

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Mark Turnbull . 2024-06-27

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friendly staff, brilliant atmosphere created by the staff they are always more than welcoming. Especially Danielle and Hayley, they are always happy and that makes you want to return

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leanne hall . 2024-06-27

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Lovely service from Haley and Danielle and the food was amazing 🤩

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Dave Bell . 2024-06-27

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Excellent service from Danielle.

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Catherine Adamson . 2024-06-24

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We visited yesterday 24.04.24 and all staff were very friendly and helpful. The place was nice and clean as usual.

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Paula Watson . 2024-06-24

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Lovely friendly staff. Busy with it being Father’s Day but still didn’t wait too long. Enjoy being able to order from the table without having to wait in queue at the bar. We sat outside in beer garden so our son could enjoy the play park which was of high standard. Parasols would be good to see outside for those who don’t enjoy the direct sun! Food was ok- about what you’d expect from a chain pub, but I would make a complaint that my baguette was soggy which wasn’t very pleasant! Ice cream tasted very cheap for a sundae which cost a fiver! Would have expected better for that. Enjoyed the selection of non alcoholic beers too. Overall though, would return. Good place for my son to play when the weather’s good.

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Karis Milligan . 2024-06-17

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Lovely food, lovely staff, always enjoy visiting this lovely pub.

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Valerie sheridan . 2024-06-17

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Came for Fathers day lunch as had been told food is divine . Low quality pub grub at best .asked for steak meduim it was rare . Which is ok as will eat that . Diane sauce .. served in a plastic pot . Just water with 1 mushroom . Rest of family ate theirs as they were hungry . Dessert . I must have been cursed . Sticky toffee pudding . Dry , clearly microwaved. Bit of cake , the sauce had congealed on top .. it was rank . Wont be coming again . Very disappointed

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Tina Thompson . 2024-06-16

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Good service, fair prices and half decent food. Nice beer garden to take the kids and enjoy a pint and some food.

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christopher colquhoun . 2024-06-16

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Good enough, service food satisfactory good atmosphere in pub and nice playpark for the kids

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Jon Moore . 2024-06-15

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Food very nice and staff are welcoming and friendly. Quite cheep too .

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Love NUFC . 2024-06-11

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Our favourite local. Claire & Danielle are always so welcoming and always make us feel right at home. Dog friendly too so our Husky is always greeted like a favourite customer. Food is always tasty and all the other staff are super friendly. Just a great place to be for a few hours to unwind.

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Chris Hendry . 2024-06-09

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Great food and service as usual.. curry night. Staff are friendly and curtious. Plenty of parking: 4 disabled bays at front door, with easy access for wheelchair users. There's a good play park for the kids & for the bigger kids, a pleasant beer garden. Lost points as we were in the 'dog house' (draughty, cold, basic wooden box), ideal for our 4 legged friends, but not us. TBH, we were informed of this by a member of staff, before ordering. All tables booked early for quiz at 7pm. Will be back, just not on a Wednesday.

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julie stokoe . 2024-06-05

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The food and the waiters were really amazing and the place looked really nice. I do recommend if your looking for a cheap meal

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Ewelina Brzeska . 2024-06-02

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We waited 45 mins for our meals. Pub wasn't that busy either

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Little Deb . 2024-05-31

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Very poor food and overpriced drinks. Two pints of Pepsi Max for the kids left almost no change from £10. Had the Sunday Carvery with half a Roast Chicken - the mash was microwaved, the "chicken" was more like a sparrow, and the stuffing was rock hard. The only positive, and probably the only fresh component, was the yorkshire pudding. We haven't gone here in a couple of years simply because there are better places to go (such as Storybook at Boldon for a Sunday lunch...) but I'm hugely disappointed by this recent visit and quite shocked to see the place receiving such high ratings? Worst and most disappointing Sunday lunch I've had eating out - I've had home delivery Sunday dinners of higher quality.

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Ian Kell . 2024-05-28

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Very enjoyable Sunday lunch, good value for money. Excellent food.

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eric thompson . 2024-05-26

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Good local pub staff are very friendly and efficient and they always make you feel welcome. Excellent management in place

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James Mccaffery . 2024-05-26

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The food is always lovely here and the atmosphere is great. Danielle is always lovely and makes us feel welcome. The food is fresh but comes out quickly.

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Emily Waggott . 2024-05-24

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