Based on 1.161 opinions finded in 3 websites
Based on 1.161 opinions finded in 3 websites
Nº 197 in 265 in West Lancashire
Nº 53 of 65 British in West Lancashire
Opinions
A good local pub. The new landlord and staff were very welcoming, drinks reasonably priced. We will eat next time.
Robin Carter . 2024-09-29
MORE AT Google
Paige was top class. Helped a lot to organise a birthday surprise M
Joe Hunter . 2024-09-29
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I had the cheese and onion pie and the kids had the kids cheese burger and chicken burger. I enjoyed the pie itself and the kids enjoyed their burger. The chips and fries were overcooked and hard
gemma kealey . 2024-08-30
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A lovely large pub with friendly staff
up a mountain . 2024-08-27
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Lovely pub. Nice staff and very reasonable prices!!
Bernadette Sullivan . 2024-08-12
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Food was great, really nice pub Value for money on the lunch menu having a nice 2 course meal for a tenner Had the nachos to start and the steak for main Only down side we got there at 11:55, the manager said sorry we're not open until 12 and I have no staff come back in 15 mins, I had 3 kids with me, wasn't the best reception I don't know why he just didn't seat us
Richard Harris . 2024-08-05
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This used to be such a decent pub. Ow I guess due to the price of drinks it’s always empty apart from a few days a year. Really Disappointed it’s gone like this.
norubbishplease . 2024-08-03
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Lovely place, great atmosphere. But I am sorry to say that the food wasn't good. We were served raw and cold salmon and the other dishes were not as described on the menu. Staff didn't do anything to help or compensate and we left the premises without anyone noticing, let alone saying goodbye to us.
Lilian Leeuwenburgh . 2024-07-24
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Visiting lorry driver waiting a while to load so had a wonder into the village. Isn’t the cheapest food but you get what you pay for nowadays & this was very much worth it! Hot fresh and full of flavour. I’m a harsh critic so credit where it’s due! Great decor friendly & attentive staff! Well worth a visit Salt & pepper wings S & P tenders Hunters chicken loaded fries Spot on Had to purchase a boring coke obviously.. but I’m sure the pints were great
Paul . 2024-07-23
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Food was excellent service was good no waiting, bit quiet but it was a Monday
Paul Howard . 2024-07-09
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Father's day meal with my 83 Yr old dad, brother and his wife and 3 kids... ordered our food and drinks, my chicken was full of blood, not just pink.. so I politely said to the bad staff. The manager came over and checked my meal, and apologised and offered to change it, which was fine. I then ordered the lamb shank which arrived within 10 mins, very quickly.. the lamb was still cold on the underneath. As I jjow they get in vac packed meat and reheat it, I knew it hadn't been reheated to a safe temperature.. 82•c and so again returned the meal with the waitress.. she said she would inform the manager... he never came over to offer any apology or compensation, so I paid £17 for a corn on the cob... hugely disappointing to what should have been a lovely family get together... 😕
susan b . 2024-06-16
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Just been for a meal at the Cock and Bottle Tarleton to say we are utterly disappointed is an understatement. My partner and I went some time ago and didnt enjoy the food. We were advised it was under new management so thought we would give it a go, we really shouldn't have bothered. Utterly shocking, poor quality food. Ordered Roast Chicken Sunday Lunch, the chicken looked and tasted like it had been boiled, never mind roasted (I boil chicken for my dogs which looks more appetising) I sent mine back to the disbelief of the waitress, granted there was no argument, she had to go and check with the manager first and I asked for either the lamb or beef. Lamb came back, thickly cut and utterly tasteless. Vegetables were watery, tasteless and unseasoned. Another order was Fish and Chips. The menu said charred lemon and chunky tartar sauce, however lemon not charred and runny sauce. The fish was like eating spoonfuls of salt and a flipflop probably would have tasted better. Absolutely appalling food quality, not cheap and a total rip off. Staff didnt bother to come and be courteous and no apologies from the management for the shameful food. I would have at the very minimum expected a manager to come to our table to apologise, but nothing, poor, poor customer service. I dont know why the management didnt consider it important are they oblivious or just nonplussed about their customers? Not one bit of the meal was worth the money. Mind you it speaks volumes when a pub is not packed at a Sunday lunchtime, there were less than 5 other people in there. The other issue is, we had telephoned the evening before to check to see if the £12.99 lunch menu was available to be told yes it was, when we got there we were told no it wasnt. Clearly a staff training issue there, know what is available and what is not. The pub urgently needs to look at the quality, ask for feedback and treat customers with respect. We shan't be going back ever again and if you value your money go somewhere else, avoid at all costs. We are not a happy family I'm afraid.
Meg H . 2024-06-02
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Since this pub Was taken over 8 months ago, the division phenomenal. The husband and wife team truly have turned it around. Entertainment is plenty. Manager, Danielle and her front of house team are so helpful and accommodating. But for me personally, it has to be the food. I really fancied the biggest filthiest burger they could make. Frankie, the manager and executive chef, just smiled and replied leave it to me.. Omg, what I recieved was beyond anything I expected. Absolutely gorgeous, safe to say we went home in a food coma. My advice is don't be afraid to approach this wonderful couple...5 STARS FOR ME EVERYTIME.. KEEP UP THE FABULOUS WORK GUYS AND THANKYOU X
Karl H . 2024-05-06
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We chose a very quiet time to visit as it happened. The server welcomed us quickly and was very pleasant. The menu was not huge but was interesting. Two course lunch for £12.99 was delicious. We will be back without a doubt.
Jim Williams . 2024-05-02
MORE AT Google
Small portions of food were big. Good atmosphere and pleasant helpful staff.
Joan White . 2024-05-01
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Took my grandson for a Sunday lunch I was disgusted with what was served. The meat was inedible, could not describe the veg it was soggy and looked like it
Cecelia Kearney . 2024-04-22
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Took my grandson for Sunday lunch and it was inedible. The meat was stringy, the veg was soggy and the potatoes hard. It came swimming in oily gravy. I would never go back again or recommend it to anyone.
Shadow clan 98 . 2024-04-22
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I cannot believe the turn around. The food is absolutely next level. They have now got a cocktail lounge with live music.. this fabulous venue is definitely the place to visit
Karl Hunter . 2024-04-21
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Service was pretty quick, had the mixed grill which was pretty good apart from the chips which were tasteless frozen ones, surley peeling a potato and making proper chips isnt that much trouble is it, really 🤔
Goat Hearder . 2024-03-21
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Great venue with excellent parking. However in my opinion, the pub has issues. 1. Slow service. 2. Menu is not structured like those in the vicinity. 3. The pub screams out for service by experienced staff. 4. Every member of staff is trying their best. However, staffing shortages at strategic times do not help.
John W . 2024-03-17
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Nice decor, comfortable surroundings, if not a little chilly as also noted by the staff. (more heating please) Beer was very nice, shame I couldn't stay longer.
PSCM Preston Supercar Meet . 2024-03-04
MORE AT Google
Had a lovely meal lots to chose from
jane howard . 2024-03-02
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Great live music! Arriba! Food was exceptional.. huge portions and so tasty!!!
Michael Robinson . 2024-02-24
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Amazing roast dinners and very friendly staff 👍
Lawson's . 2024-01-23
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Proper country pub and really good food to back that up. The service was also what you would expect. Polite, speedy and thorough. The place was clean and tidy with a lovely family atmosphere.
Darren Fairclough . 2023-12-26
MORE AT Google
Kitchen staff rude and unprofessional never again
John Carter . 2023-12-19
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1 order, 2 meals for a party of 2, and it came out wrong. One of the meals twice. How hard is it to take an order. Food absolutely average at best
J L . 2023-12-16
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Sunday Lunch is back on track. Absolutely delicious meat, nut roast and veg 👌 Plus a cheeky side of incredible Mac cheese. Thank you, we'll be back!
Marion Connett . 2023-12-12
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Went yesterday 11th Dec 2023 and it seems to have improved a bit. New staff, maybe new manager?
Andy . 2023-12-12
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Had a lunch time snack very good, bar lady very friendly and helpful. Good spacious interior. Dogs welcome.
Rosemary Chapman . 2023-12-07
MORE AT Google
Great food, great atmosphere, Great comedy absolutely brilliant night from Start to finish. The pubs had its ups and down in the last few years but you can really tell the difference this time, the food was fantastic which is great as the foods been letting the venue down of late, the staff was great and the new managers really know how to put on a good night. This is going to be the place to be very soon
Ben Mears . 2023-12-06
MORE AT Google
Spot on roast. 4th time here now doest dissapoint
Ste Abbott . 2023-11-19
MORE AT Google
It’s had its fair share of problems for a while but can honestly say our food on Saturday night was lovely, couldn’t fault it, long may it continue.
Andrew J . 2023-11-13
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Good food, good service, pleasant atmosphere. Visited a couple of times recently and the standard is still high but forgot what we had, but we'd have them again, or probably try something new nest time. Haven't tried the beers because I was driving. Easy, lit parking, easy wheelchair access from the car park. Recommend a visit to eat.
tony p . 2023-11-13
MORE AT TripAdvisor
Six of us went for Sunday lunch, food & service all fantastic
Andrew Holroyd . 2023-11-13
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Been hearing good things so thought we would give it a go. Me & the wife had beef absolutely amazing, the kids all had burgers of the main menu and they was huge and very delicious Portion size for price is great and can’t fault anything at all
Wendy C . 2023-11-05
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My husband and I visited on a Sunday so opted for a Roast. We usually go to another place, but came here as haven’t been for years. The building itself is greatly improved, but I have to complain that the roast beef was really tough and couldn’t be cut, let alone be chewed and swallowed. My husband left the whole lot on the plate….how they can serve it that way astonishes me! I also requested some more gravy as we only received a small amount. However I was told to go back to the till which I presume meant that we had to pay for more gravy (not enough to start with). Surely a little bit more hot water on some gravy granuals wouldn’t be too much trouble for a meal that wasn’t cheap! I was going to complain to the waitress but my husband didn’t want the grief so I have left my views of the place on here. Suffice to say we shall not be returning!!! Lost customers!!!
Angela Taylor . 2023-11-01
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i went in asked for a drink which was only a j20 they wouldn’t let me have one, they started to have ago at my friends and then the managers had ago at me, not a nice experience at all wouldnt recommend won’t be going there again, kicked us out and said we are bard
Charlotte Jackson . 2023-10-22
MORE AT Google
Steak pie was good with decent meat in it. Veg was tasty and gravy piping hot Slightly over priced but a good meal nevertheless Children’s chicken nuggets were ok
Kennethkurler . 2023-10-11
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under new management but still some way to go with their sunday lunch... would happily pay more for better quality. Really hope they get this right as Tarleton needs a place that offers a great sunday lunch, for such a big village this place should be packed but it never is... please go try local competition to see why people are travelling several miles outside of their own village to eat
andyLiverpool . 2023-09-24
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Nothing special was mediocre would not go again.
gary fielding . 2023-09-02
MORE AT Google
We ordered the steak and it was very fatty. Chips were undercooked and the whole meal was not great. I would not return.
Mel B . 2023-08-20
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Really friendly Bar Manager and staff and the beer was great. The food was not so good. The cheese pie came and it was cold in the middle (rooky mistake) we sent it back and they did rectify the problem for a new one which tbf was Luke warm and by this time my husband had finished his so I put up with it l. The chips were hard and not very appealing at all my husband ate most of them and I ate the smaller ones which were almost done. All in all not great food at all which is such a shame as it’s a lovely pub but let down by the standard of food served.
852lynnb . 2023-08-19
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Wen back to Cock and bottle because got tell by a friend had new menu . So had to go try it and all I can say is wow 🤩 it’s was amazing lamb shank best I have ever had .
Pne4ever . 2023-08-12
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Went with my husband and father in law. I scanned the menu with my ‘phone as it had allergens listed. Not a lot if you’re coeliac? I ended up having to pick a jacket potato ( it is 2023, that’s not very imaginative) with cheese and coleslaw. As I was ordering and I’m coeliac, I asked if the cheese was grated in the kitchen or bought in, as bought in can have flour added to stop it sticking. The server came back and said it had flour in it. I had to have a jacket potato and coleslaw. That wasn’t great. When my husband’s and father in law’s came they both commented on how small the portion was and expensive. So I’d say it wasn’t great value for money ( where’s the veg with the cheese and onion pie?! ) and I’m doubtful if the menu will be changed to flag up the gluten in the cheese. There are several more imaginative competitors in the area.
grimpner . 2023-07-29
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Went in yesterday around 6pm. First staff member I saw behind the bar I smiled at and said hello. She looked at me and walked off! Next lass was friendly anddidn’t know the answer to my question. She asked her colleague whether they served food to take away. His answer was “No”. That was the end of the conversation. Website proclaims “an atmosphere you will love” - I suppose that’s true for people who love to be treated rudely and don’t want to feel welcome! Definitely one to avoid!
951leoniew . 2023-07-29
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No allergen information available for their updated menu.
Jessica Redhead . 2023-07-21
MORE AT Google
Bartender asked if we wanted ice in our vodka sodas and then didn't give us any when we said yes. I've never been asked this before, I assumed it was a given, Other than that it was a standard boozer.
David O'Mahony . 2023-07-17
MORE AT Google
My partner and i wanted to try out the local pub as we were viewing houses in the area. The new manager was so welcoming, warm, kind and really informative about the area, giving us advice about schools and family days out etc... we loved chatting to him. The service was excellent - we had a standard burger and chips but it was the tastiest we've had in a long time. Dessert was lovely too and the chef came out to chat to us. The setting and interior of the pub was beautiful - right down to the toilets... we can't wait to come back and hopefully be living close by one day too. Lucy & Luke.
Lucy Lillian Courtney-Ward . 2023-07-11
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Fab quiz, lovely staff & service. We didn't eat so cannot comment on food.
Catherine Morris . 2023-07-03
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Excellent traditional pub, great food and exceptional wc. Totally recommend
Ivan Guy . 2023-06-14
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Very disappointed with my burger. Admittedly it was from the Light Bites menu but I expected more than this. It certainly wasn't 4oz, there was no burger sauce and bun was most definitely not gourmet or deluxe or however it was described on the menu.
Sheila Cooper . 2023-06-10
MORE AT Google
The revamp is fabulous love what they have done to this place, I highly recommend the food too, a must go.😘😘
Miss M . 2023-06-09
MORE AT Google
Lovely, clean pub. Good selection of drinks. Not an extensive menu but what we had was very nice.
Sophie Mavin . 2023-06-04
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Lovely inside, Decor, Awesome food, freindly staff, one of the nicest burgers I ever had.
Martin Rowan . 2023-05-30
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I am new to the area and was looking for somewhere me and my mum could sit and have some food after our walk. I was abit nervous as I have an anxious dog that doesn't really like being around people much. I went in beforehand and explained and the girl there was very understanding and showed us a quiet corner where we could be with him without people coming too close. I haven't taken him inside a pub for over 3 years as it's usually way too much for us both. He even took treats from one of the girls behind the bar when she brought him some water. He must have been very relaxed as I have never known him to take food off a stranger. Our food was incredible and reasonably priced. The nicest meal out I have had in some time. The pub itself is very clean and the toilets didn't feel like you were walking into toilets at all they were spotless and very nicely decorated. We both thoroughly enjoyed our visit and it made it all the better with my boy being able to join us and being so well accommodated. We will definitely be returning 🙂 Thank you for the pleasant experience from all 3 of us 😊 Revisited on Sunday 27th as a 4 + my mum's dog to have some food for my grandma's birthday. Again service was great. The manager (i think it was) even offered to move his car so that my mum could park in the car park. The food was great. I've never seen my grandma eat so much. She ordered the roast dinner and we told her to order the small as she doesn't usually eat most of it. She ate nearly all of it. And then ordered a crumble for desert and polished that off too. The rest of us ordered the sausage and mash on a Yorkshire pudding. The red onion chutney in the gravy was amazing. Thank you again for great food and service 👍 looking forward to my next visit. 🙂
Ria Spence . 2023-05-29
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Fantastic never been before but will definitely be back tomorrow in fact as the food was the best I've had in a long time. Everyone was so friendly & happy to let our dog in too. See you tomorrow looking forward to Sunday lunch 😋
keith cartledge . 2023-05-13
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Best roast dinner I've had in a while when eating out...potatoes cooked to perfection and not a bit of fat on the lamb...delicious...definitely be going back
Vikki Murrell . 2023-05-08
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Been here before was good so come back again so good if not better steak pie is the best around for miles
Pne4ever . 2023-05-08
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Helpful staff, decent portions and generally a nice place to eat... Despite football being on
Gareth Cosens . 2023-05-03
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Went for a meal with my dad today. Everything was fine until departure. My dads meal of Cumberland sausage was amazing hence the score. I'd ordered salt and pepper chicken chicken rocks with sweet chilli sauce. There was no chilli sauce and no salt and pepper flavouring. It was still tasty (basically just fried chicken balls) but I thought I'd tell the staff on departure so they could inform the chef for the next person. But the manager that met me at the bar was soooooo rude! Her heckles were up instantly thinking I was complaining (which I wasnt). She spoke over me, said I should've said something first but then said 'well you enjoyed it so there you go'! Waved her arm at me and walked off. She was so rude I was shocked! No apology whatsoever and just walked off. I wasn't even asking for a refund. Even the 2 staff next to her looked embarrassed. She really should not be in a customer facing role. Unbelievable. I certainly will not be going back 😒
lisaL9159RL . 2023-04-22
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Fantastic Sunday lunch all home cooked food and lamb cooked to my liking, staff great and if anything not quite to your taste they go out of their way to rectify it highly recommend
sunoaka . 2023-04-16
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I love this pub and I go every week for food me and my family.the food is affordable but very nice we also had a top Christmas Dinner and have booked again for next year.the managers and staff are very helpful and friendly.
Sarah W . 2023-04-12
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The food was ok but the place was freezing, I won't be going again until the heat of summer is here
Gina Higginson . 2023-04-05
MORE AT Google
Good food at a good price no complaints
Paul Hayes . 2023-04-02
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Recently visited with friends for a meal. The food didn’t arrive together. Mains arrived before starters. Two mains arrived much later than the others, leaving two members of our group waiting an unnecessary amount of time. We asked if one of the salt&pepper chicken burgers could come without the bacon on. When food arrived we asked the waitress serving if it was the one without bacon, which seems like a reasonable question to ask. The response from the waitress was “no it has bacon on”. And we was assured that she knew that there was one on the order without bacon but this wasn’t it. We didn’t appreciate being spoken to in such a rude tone by a member of staff. When the last of the food did arrive the burger in question came with the bacon on so we had to send it back to be changed. Overall the food was good (when it eventually came correct) but we won’t be returning.
emilywJ7604ST . 2023-04-01
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Just like to say thank you to everyone at Cock and bottle Sunday lunch was the best I ever had lamb cook pink not over done veg all nice and fresh not frozen out of a bags so thank you
Pne4ever . 2023-03-27
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Had a meal with my family today, quiet pub. Terrible service from staff, food over cooked and Glasses filthy. Will not be returning.
K D (Kathysfriends) . 2023-03-20
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It may be fine for lunch or even possibly midweek dinner but order at the bar is not a Saturday night option. If I wanted to queue at a bar I use KFC or Burger King. Cutlery just brought & left at the edge of...
TC M . 2023-03-18
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Freezing! I know we are in an energy crisis but we came in and sat down and it was absolutely freezing. Not what you want in a pub that should be welcoming.
Andrew Martin . 2023-03-09
MORE AT Google
Very nice meal & not rushed to vacate the table.
arthur cox . 2023-03-05
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Just got back from there and I won't be going back. Ordered a "special" and my partner ordered the chilli. After 20 minutes the member of staff came and informed us that the steak was not available but no alternative was offered. Eventually suggested an...
Michael G . 2023-03-05
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We rang to pre book several times no answer so booked on website Arrived to be told they didn't get the booking because they can't use website due to previous owners Poor service only one lady behind bar Sunday lunch was horrible packet mash and horrible packet roast beef definitely won't be returning.
karen emmott . 2023-03-03
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We had sirloin steak chips and onion rings. The onion rings where the best I have ever had. Superbly delicious meal highly recommend.
andrew shepherd . 2023-03-01
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Absolutely, superb meal. I had sirloin steak chips peas and onion rings. Everything was cooked to perfection. The onion rings where are the best I have ever had. Would highly recommend well worth a visit.
Roy Shepherd . 2023-02-24
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No food when advertising on website open at the evening
Kieron Davey . 2023-02-22
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Bloody lovley pub and atmosphere
Jack Bolton . 2023-02-20
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Lovely friendly staff and amazing food, very reasonably priced
Carol Reddaway . 2023-02-20
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Fabulous pub great food good atmosphere and friendly staff wood recommend
Joseph Taylor (Taz) . 2023-02-04
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A lot better thsn last time I visited it would have got full marks a 10, but I had to pay for my food, lol.
Glyn Jones . 2023-02-02
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Nice surroundings lovely food pleasant staff
yvonne flannery . 2023-02-01
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Visiting Tarleton on business popped in for a quick one ! Very impressed with the hostelry ie decor and atmosphere. Very friendly staff ,will definitely return if I'm back in the area 👍
Chris Millar . 2023-01-30
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Great roast dinner good value & service thanks
Gary . 2023-01-29
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Food was awesome, staff were great and very helpful.
Michael Humphrey . 2023-01-21
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i would recommend that you stay away from this place its a disgrace. the food was served cold im talking frozen. the service was pathetic .its a real pity as the pub is lovely inside . allowing people to smoke Ecigs inside by the bar...
U8251FBkevins . 2023-01-14
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Visited for the quiz Food was surprisingly ok despite the Onion Rings being burnt to a crisp. But that’s the only good thing. Service was slow and unprofessional. Staff and the manageress all vaping behind the bar and in the restaurant area. Noise levels to...
stevopreston . 2023-01-12
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Food was lovely, no complaints really, other then pudding wasn't the best, icecream Sunday was 2 scoops of small ice cream with a some maltesers (but might be a little biased as I was hoping for profiteroles which were not available haha) Definitely would go again
Rebecca Driscoll . 2023-01-12
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Staff looked very unprofessional. All vaping behind the bar, the manager included! All being very loud whilst customers weee trying to play the quiz & bingo. Won’t be returning.
shellsie2015 . 2023-01-12
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Updated visit Not sure whats happened to this and service was brilliant we've been around 4 times in last 6 months, and the food has been shocking, roast dinners beyond poor, on 2 occasions. Such a shame as lovely place. Also, menus in pale colours very hard to read. Sadly we'll be not be visiting again. Staff all very young and not able deal with questions Food is delicious and such a nice and friendly place.
D “Kierin” T . 2023-01-09
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Poor food tasteless roast dinner Gravy lumpy meet fatty 2 rosts on a return visits, We have eaten here for years and has always been lovely However we have attended at least 5 times in lasts 3 months and the food and service has slipped standard's Thinking that there is a change in management and kitchen staff.
Joseph T . 2023-01-09
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Nice home cooked food that all I ask for and the cock and bottle do it very well and manager is best you can ask for. Me and wife back very soon
Pne4ever . 2023-01-04
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I have been eating/drinking here for many years up until about September this year. For whatever reason the food, service and ambience took a downward turn from then. My partner and I have however given the Cock and Bottle another three visits from September and...
sally e . 2022-12-30
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We went for the 3 courses lunch time menu , we was not expecting much because 3 courses for 9.99 is not much to pay , but we were very surprised my hubby had the mushroom starter which in truth was bigger than any mushroom...
sunoaka . 2022-12-29
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For the first time in many years, we decided to eat out on Christmas day. At £59.99, The cock and bottle were by far the cheapest pub/restaurant around for a Christmas day meal, which was a 5 course menu. I must say.....This FABULOUS venue, absolutely...
Karl H . 2022-12-28
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Reasonable food at reasonable price.
David Jackson . 2022-12-22
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The old owners had a very good presentation and a very nice experience but with the new owners they updated the menu to smaller portions, lower quality and more expensive.
James palmer . 2022-12-20
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The drinks came 2x cokes and there was no syrup in them, took them back to the bar and got rude service from the man behind the bar. We ordered an ultimate roast dinner, along with a kids meal and cheese and onion pie. We...
Scenic03062948698 . 2022-12-18
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Nice place, relaxed atmosphere. Spacious and clean. Went on a weekday evening arrived around 6:30 and food is not served. Stayed for a drink though.
Lauren Liptrot . 2022-12-08
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No staff, and the most awful meal I have ever had. Will not be going back.
Lorraine Maguire . 2022-11-27
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Fab lunchtime menu. 3 courses £9.99. Brilliant menu and such friendly staff. Modern decor for a pub.
Jennifer Cosslett . 2022-11-25
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Brought my mother and daughter for Sunday dinner and we will not return. We were cold in a draft and asked to have the radiator turned on, this didn’t happen and eventually we had to ask to move tables after sitting with our coats on. Sunday lamb shank was fatty and came with roast potatoes covered in gravy so we’re not crispy. Key lime pie was disgusting couldn't eat it, synthetic and horrid texture. They did take this off the bill. The wall paper is coming off the walls by the radiators, toilets stink and disabled isn’t fit for purpose. Too low toilet with no grab rail to get up with. Chairs at the dining tables are so uncomfortable and cheap, dirty painted walls. Whatever happened to this place it used to be top notch, such a shame.
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Please know I visited dozens of times before writing this review. Heatons Bridge is a bit disappointing really and has gone very much downhill lately. Less chatting by the staff and more cleaning up (especially outside) is definitely required. Staff need to remember that people go out for a good time so sulky, depressed attitudes shouldn't be the norm. Although it must be very difficult to find positive, energetic, upbeat staff in remote areas. But settling for staff that simply don't care will doom any business.