Cloudberry Cafe & Shop in Edinburgh, City of

Myself & my friend visited blackhall today,as we walked in we were both greeted with a lovely goodmorning from both your staff,the coffee & cake was delicious 😋 after coffee I needed a card & the lady was very helpful at helping me to find a card I needed,when I got served the girl serving me was very chatty,both staff are very nice & have always got smiles on their faces,it's so nice to see this when walking into a coffe shop,we will be sure to return.

Wandered to this cafe whilst at a nearby hotel with my wife and father in law. Upon entering the cafe through the gift shop, my wife walked into the cafe only to literally be shouted at by the waitress/proprietress(?) “HAVE YAE BOOKED!” The place was half empty so my wife looked around and politely asked “do we need to?” At this point I would have just walked out. However, not to cause a scene and to give my father in law an opportunity to have a snack and a coffee before he headed back to the west of Scotland we stayed and were shown to a table. The menu looked ok but quite expensive, and given the ‘welcome’ (or lack thereof) we received I ordered an espresso (even though I was hungry I refuse to give money to places with poor service); my wife a Diet Coke; and my father in law a filter coffee and a scone. Afterwards, I went to the nearby Sainsbury’s for a couple of sandwiches. What a terrible way to run an establishment, and a perfect example of how to alienate customers immediately. Customer service?!?! Shocking! Hint: do not shout at potential customers as they enter! WOW!

Rude, miserable woman served me who when i asked for extra syrup in the coffee said 'you are already getting one and a half squirts!' oooh lucky me.. tip when the customer asks for something you say not a problem and do it. You dont tell them how they like their coffee.. also smile and be polite. Service was disgusting if i hadnt already paid i'd have walked out, i feel sorry for the young girls who work here with what must of been the manager

I love cloudberry. The whole atmosphere is so pleasing and the products are always delightful. It’s one of those shops that you could always find a present for someone in, no matter who. The food is delicious and the staff are kind and helpful. I love ordering a hot chocolate and a sweet treat or toastie, the food never disappoints.

Took our order, drinks and food then REFUSED to serve another two hot drinks as they were closing in ten minutes which wasn’t made clear when we arrived. Went to Caffé Nero nearby

Visited the Barnton branch for a cuppa. Nice fruit scone and excellent chocolate brownie. There was three choice of scones - cheese, fruit & special. Today's special was maple & pecan which could be interesting. The shop is very good for unique gifts as there was lots on offer. I particularly liked the range of gift cards on offer.

I visited a week ago and was very disappointed. After waiting for a while and people around me being served I had to ask someone to come and take my order although it was meant to be table service and a gentleman who had come in after me had been served. It felt as if I was inconveniencing them. I asked for a scone which when it arrived was dense and undercooked. If this Cafe has toilets, I am yet to find them. I will not be back

Recently met up with family here and found service and hospitality first class. Nice environment and reasonably priced. Plenty of nice gifts as well.

Friendly staff and a lot of choice made the meeting with old friends fun and relaxing. I didn't buy anything from the shop but it was fun to look.

I met friends at the Cramond Cloudberry for lunch today and I have to say the visit was improved upon since our last visit! The service was very good, very friendly and very tasty!

It looks a great place to buy gifts or have a meal etc.... But found them not too friendly when my car broke down on the A90 at Barnton and was refused to use the toilet, the refusal was because I was not a customer and might make a mess on the toilet? You should be ashamed of yourselves!!!

Cloudberry is a wonderfully welcoming cafe with unique gifts for sale and a range of tasty food options available. The service is always fab too- very attentive! However, I am always disappointed by the lack of food options available for vegan/vegetarians. I have been now on 3 occasions and as a vegan the only option available to me is the soup of the day and bread (which is dependant on the flavour and the availability of that day). Today they had sold out of soup so my only option was a hot drink. I checked the menu and there wasn't even a vegetarian food option!! I had to go next door to the local Scotmid and pick up a hummus and falafel wrap. It's pretty poor that in 2018 a local cafe can't cater to vegetarians and vegans, especially as the ingredients required are usually cheaper.

He estado aquí un par de veces con mi nieto. Las dos veces que él tenía en la sillita y nos parecía que estábamos en el camino, que no era un buen comienzo. Hay muchas mesas en el pequeño exprimido asientos, lo que hace muy difícil negociar entre las mesas y casi imposible de hacerlo cuando tienes una silla alta en la mesa. No recomendaría este café para madres/padres/abuelos con bebés y niños pequeños.

This is a quaint little shop with nicely selected gifts and cards. It has a small cafe area at the back which offers tasty snacks, soups, cakes, panini etc. Located on the main road at Blackhall. Staff are very friendly and helpful. Always buy something in here, baby gifts, scarves, soaps and body lotions.

We are fortunate enough to live about 1 minute walk around the corner from Cloudberry! My teenage daughter loves it, and is always wanting to visit for their tuna melt panini. Personally I like the bacon and brie panini. All the food is prepared fresh, and comes with a side salad, the salad dressing is really delicious, I'd like to know where I can buy it! Friendly, efficient service, not too big a café, nor noisy, and surrounded by beautiful things in the gift shop.

Its an excellent cafe with really good coffee and lovely food. Very friendly, relaxed and highly recommended.

Cloudberry is our favorites spot for a coffee. Always friendly and with a nice atmosphere. Good selection of sweet treats.

Mi amigo y yo llamé a la sucursal de Barnton el almuerzo. recientemente No estábamos con nuestro amigo que es un tratamiento regular y encontramos el ser totalmente diferentes. La taza de té era muy pequeña para dos personas, incluso con una olla pequeña de agua caliente que sólo conseguimos 3 tacitas! Ambos tuvimos queso y jamón gratinados y ambos tenían queso muy poco en ellos. También nos preguntamos si podíamos tener algo de cebolla y no tienen una cebolla en el lugar! ! ¿Qué tipo de café no tienen cebollas! No estaremos apuran volver!

I love cloudberry and visit often but on a few occasions now we as a family (family of 3) have gone in for scones and coffee to be told there is only 2 scones left so we all fight over who gets the scone and someone gets something else. Today we were told the same only 2 scones left so I decided on malteaser slice. The two tables next to us, one of which I think was a regular customer asked for her usual and out comes a scone, the same happened to the other table next to us, they got a fruit scone. On leaving cloudberry I noticed that the scone stand on the counter had 5/6 scones in it. I am disappointed to have been informed there were no more scones available when I know there are some in the kitchen. I understand that it's school holidays so it might be busier than usual but this should be accommodated for and in my view if I were a coffee shop owner I would rather have a scone sold rather than leaving it to the afternoon rush in case you don't sell that scone.

Nice friendly little cafe and gift shop. The soup and scones and the coffee are all very good. The staff is friendly and efficient. There is even a coffee loyalty card - buy 9 coffees and the 10th is free! Well worth a visit !!

Take a bit of time to visit this excellent establishment if you are nearby. Lovely home baking, a great selection of coffees, friendly staff - and a very useful selection of gifts - some very original.

Lovely spot for a relaxing lunch, good selection of wraps and paninis and of course the yummy scones and cakes. You can also do a bit of shopping afterwards

Looks attractive both outside and in. Staff were inattentive to us but changed dramatically when a regular customer came in which highlighted the lack of welcome. Soup was very good with tasty fresh bread, scone was stale. Tea for 2 came in a very small pot and served just under 3 cups BETWEEN 2 of us which was not good value for the price. The regular spoke to us and told us how good the cakes were and how friendly a place it was but this is not what we found.

Really enjoyed my coffee from this little place, Mary was really friendly and my hazelnut latte was pretty much perfect. Very much enjoyed and I will be back when in town again.

I came in here with my mother and daughter on a quiet Friday afternoon we were the only customers in at that point. The staff didn't say much to us beyond hello and when my latte arrived it was in a mug but half of it was just foamed milk resulting in a very small amount of drinkable coffee which was immensely strong due to there being very little milk. The gluten free brownie I had was very nice very rich and dense but when we went in there was very little choice left for cakes (this may have been due to them being busy earlier in the day but the signs were still up for everything that was missing) Overall it wasn't a terrible experience but equally it wasn't brilliant. I will come back another time though and give it about her go!!

Massive cup of coffee + small teapot of tea = beverage jealousy!Good traybakes particularly malteser slice. The shop is very pretty. Just one thing - the rope light in the cafe, it really freaked out my friend, it looks like a hangman's noose. It's probably cutting edge and very expensive but a bit weird for our taste.

I had lunch here with friends recently and it was a very pleasant experience. We all had different panninis but all were good!! The coffee was excellent as was the tea and the atmosphere was great. The staff were friendly and helpful. I will definitely return!

Excellent bacon roll and very good tea. It was a very cold day and it could have been warmer inside.

Popped in for lunch. The wraps are excellent particularly the chicken bacon lettuce one. The tables are quite small. Not impressed by the attached shop

I drive past this place everyday on my way to work and would never have released what's inside. However, my friend knew about it and took me there for a coffee and quick bite to eat. It's has a lovely little gift shop at the front and cute little cafe at the back. I recommend the home made soup and malteser cake!

Not a big place, but excellent food with friendly service. We had a lovely light lunch (my wife especially liked the CBLT wrap), and my only issue (and it's not a big issue) was that the soup of the day was not what was declared on their website.

I popped in & was glad I did. I got a nice coffee & a really tasty scone. The shop is also good with some interesting items & cards, all good quality. Definitely worth a visit

I had a scone and coffee to go from Cloudberry, Very tasty moist scone, the coffee on first taste was a little bitter but it grew on me. The service was excellent and the place had a nice vibe about it. There is a selection of sandwiches (hot/cold) and cakes etc on the menu. The shop is also a gift shop with some really interesting gift ideas. When I'm in the area i will definitely pop back. The price was very reasonable as well.Well worth a visit if you are in the area!