Clayton Hotel Leeds in Leeds

I honestly cannot rate the staff at The Clayton highly enough. They have been unbelievably exceptional. Danielle has taken care of our every whim without question and gone above and beyond to take care of us. Martina has been a dream, utterly excellent and she has taken superb care of me. Truly appreciate her being her amazing self. I’m away from home for 10 weeks and she has made my stay so comfortable. Luke has also been epic, as have the reception staff and catering team. Thank you everyone for everything. The Clayton is brilliant and the staff make it a cut above the rest. They also offer great vegan options, which makes my life a lot easier.

Room was clean and comfortable. Device at desk and bar, impeccable. Location works really well from train station and easy access to company offices. Thanks

Lovely hotel, definitely would stay again

Overall I am extremely happy with my stay and the service level offered. This could have been very different do to a problem that wasnt 100% in the control of the hotel, but the professional and rapid way in which it was dealt with was an excellent example of Customer Service. I must call out Justin on reception for his contribution to this experience.

Loved my stay in this hotel, the room was clean, the staff were friendly, food was lovely and the bed was the comfiest I've ever slept in.

The Clayton Hotel Leeds is an establishment I would happily wish upon my worst enemy. The rooms are quite outdated, with large red stains on the carpet and minimal re-servicing. The key cards constantly deactivate and the front desk is extremely unhelpful. But the worst is yet to come. Every single night I returned to this hotel the car park was completely full, requiring me to park on single yellow lines streets away and wake up early in the morning to move my car, hoping for a parking space within the hotel. The hotel had no desire to rectify this, even though my company had paid for the parking. Worst yet, I woke up two mornings in a row to construction drilling just outside the hotel, starting at 8am and finishing at 12pm. We were promised this would only be for a night, and to apologise the hotel provided a lousy mini packet of Haribo and a drinks voucher. Not only did this drilling continue another morning, but it didn't finish until well past 12pm. This hotel does not deserve more than 2 or 2.5 stars!

good location, comfy bed, varied breakfast and dinner options - didnt like the fixed shower head and low water pressure and liquid soap positioning at the sink. overall - good choice for a couple of days stay in Leeds.

Very friendly check in / out staff. Very comfortable bed and great standard of room. Will go back.

Great hotel, in a superb location near the station - friendly staff and a great restaurant and bar. My only complaint would be that the pillows are too firm. Update: stayed again and found the spare alternative pillows and had a great night's sleep!

Amazing hotel and really good location for city centre

Pleasant experience, decent value. Slightly too noisy, but our room was near the lift which was the only thing stopping this from being a 5* would happily stay again when visiting Leeds

Lovely clean hotel, great food, friendly staff, good price. Excellent. Rooms were quiet and not noisy.

The location is great and the staff are lovely. I had a great night's sleep in a very peaceful and comfortable room.

The hotel is perfectly situated just outside the city centre, easy short walk in and very easy to get to by car. It’s very clean, smartly presented and comfy sleep

Last time we stopped here . I had an unpleasant experience. After my review I received a message from the reception manager. He offered me to stay again. So we took it up. This time it was completely different. Staff couldn’t have been more helpful. It wasn’t a freebie but he did knock some off in which we we’re very grateful.. We do go there very often. And it was nice of him to do what he did for us.

Only attended a dinner here, and it looks quite luxurious.

Friendly staff, very attentive and very patient as we had some issues with the reservation. Rooms nice and clean. Would stay again

The Clayton Hotel Leeds offers a comfortable and modern stay just a short walk from Leeds city center. The rooms are clean, well-maintained, and equipped with all necessary amenities, including free Wi-Fi and comfortable beds. The hotel’s contemporary design and friendly staff make for a welcoming atmosphere. They provides a good variety of options, catering to different dietary preferences, though some guests may find it a bit repetitive after a few days. The hotel’s location is convenient for both business and leisure travelers, with easy access to the city’s main attractions and transport links. The on-site restaurant serves a decent range of dishes, although some guests have noted that the menu could offer more variety. Parking is available, but it is limited and can be a bit pricey, which is something to consider if you’re driving. Overall, the Clayton Hotel Leeds provides good value for money, with its central location, comfortable rooms, and attentive service making it a solid choice for a stay in Leeds. However, minor improvements could elevate the experience even further. There is no room service for breakfast , They hotel should have break fast served in the room too so people that would not want to come downstairs will have their breakfast in the room There is no swimming pool anyways.

Spent 2 nights here. The hotel is within a 5 minute walk from the station. Our room was spacious and immaculate, staff were professional friendly and polite. Special mention to Dag who assisted my husband with my anniversary surprise present and Grace who went out of the way to sort our Uber issue . Breakfast was plentiful with many choices and the fish and chips we had on 2nd night were superb.

Clean room, good size but no air con (was very warm), although a fan was provided. Stayed 2 nights and tea/coffee tray items not fully restocked for 2nd day. Staff fine, particularly kn bar area. Location ok, not much in immediate vicinity, but only 20 min walk to shops, bars and restaurants. Paid parking, which we knew, but it seemed to surprise some guests.

Lovely spacious room, it was quiet and comfy. The gym was small and some equipment was dated but functional. Dinner and Breakfast was nice.

Everyone was professional, friendly and courteous.

Rooms are stuffy when it’s hot, good to have a fan though. Rooms good size and nice to still have a bath. Reception always friendly and helpful. Would have been nice if tea/coffee etc replenished when staying more than one night

I would not say that this hotel is 4 stars, the rooms are very basic for the price and they need updating. The rooms need A/C also, it was so hot the room and the windows barely open. I didn't like the computer check-in and out system it all felt very impersonal, you can almost stay with the need to speak to any person - which isn't something I don't enjoy. The hotel reception is clean and has some nice decor, which correlates to their 4 star. It is sadly the basic and run down rooms that let this hotel down, I would expect the standard of the room to be around 80-100, I have stayed in nicer premier inns. Overall, it was centrally located and met most of our needs but for the price tag (140-160) I would expect more.

We had a lovely stay at this hotel. We booked a twin room and stayed in Leeds for one night. The room was very spacious and tidy, with one single bed and one double bed, both featuring very comfortable mattresses. The room was bright and came with a selection of coffee, water, tea, and biscuits. One highlight was the bathtub, which allowed us to enjoy a relaxing bath after a long day in the city. The receptionists were very friendly and helpful. I definitely recommend this hotel.

I've stayed here a number of times and will be using again

Great stay! Got a free upgrade to an executive room from Phoenix on the check in desk which was lovely and unexpected. Very comfy bed. Shower was a bit disappointing fixed head and temperature kept changing from hot to cold but wouldn't put us off staying again. Breakfast was superb everything you could think of and great quality. They allowed us to leave luggage here at the front desk whilst we had a day out which was a nice touch. Would recommend this hotel.

I haven't even finish my stay here and Phoenix was amazing! So approachable and lovely to chat to. 😁 Only downside I would have would be a lack of a fridge in the rooms to store water. I came down to ask for a glass of ice water and despite the amazing Phoenix assisting this was the only let down. Alot of people coming in at the this time of night from dinners and drinks and wanted to bring a glass of water to bed and were expected to pay. Clayton hotel please look into providing water as many guests are in the hotel for events and special occasions!

Decent hotel, 10 minutes walk to Leeds city centre. Being out of town makes it quiter. Hotel has meeting rooms, bar, gym etc all on site. Prices are reasonable for hotel for food and drink.

Fantastic stay, lovely staff, clean and comfy beds and a really good location only 15 mins walk to the town centre and probably 7/8min walk from the train station. Thankyou for a lovely stay

Location was spot for me and not too far if you wanted to get into town (which I didn't on this visit). Service was excellent and very welcoming... did the long drive from Reading to Leeds and I felt accommodated even though I was knackered arriving 12midnight. Room was clean and very good size. Only reason for 4 star was the shower temp kept going from steaming hot to very cold which ruined my showering but that is my only negative.

A very comfortable, very clean hotel. Plenty of parking and easy to locate. Super-comfy beds. Central location, just 5 minutes or so walk to the city centre and close to the railway station.

Lovely well presented and maintained hotel with great friendly and helpful staff. Excellent location within walking distance of city centre. Food served at dinner and breakfast was very good too. If I was to knit pic I would say that my sink in room at some marks on, bath plug was stuck and being charged for car park is bit much!

Location 10/10: only 10 minutes film city centre and train station Room. 5/10: bed 10/10 memory seeker mstress on both beds. Decent size TV but dirtyold remote: cleanliness 10/10. Very 1960s deco but clean. Live the pillow. By heavy and just right for me . Fantastic sleep. That's very important. Yes room is hot and had to use the fan but but not very powerful for spring hot. I cannot imagine how it will be in summer! Need AC despite both windows fully open! Bin is so small with flimsy plastic bag result just comes if if you place anything as a empty small milk container 5ml!! Menu shows most items£20 e.ga burger or fish and chips. Bathroom: 3/10 shower very noisy, okish pressure, dynamic intermittent variability of the hotness going to cold free seconds then hot. Towel only one large. Toilet not flush properly. Had to scrummage around room to find 2 hand towel and extra large towel on the doorless wardrobe! Used were not even replaced next day! Crazy Need to open door as no ventilation when having shower. One thing i like the whole mirror albeit central square shaped was steamed up each day! Wow. That i liked and loved to have such a mirror at home. Plenty of nice non allergic hand soap, body wash and nice shampoo & conditioner. 3 glasses to gargle to. Breakfast. 7.5/10 Full English was super but i saw people with difficulty to open the large glass tops not realising need to lift it up fully to be hands free then! No continental breakfast variety available. Great large sitting area in very comfortable chairs and great table top eat from. Super fast waitresses with so sweet professional lady to greet you when you enter. Gym: mainly cardiovascular equipment. Dated end parts coming off. Only upkeep 10kg dumbells. A multigym machine is nice to use. 2 benchpress but no barbell to use them! Not easy to find. Right at the back post the large conference rooms. Reception staff 2/10: to register no proactive information if where and time range or aware what is available for breakfast nor in the gym( or tell me about it). Very lacklustre service. More nosey why I'm in Leeds. Later i come back down and 2 staff screwed their faces at me. No courtesy or professional, what bias/ prejudice! On leaving the lady didn't smile or acknowledge i left my card when i told clearly polirty I'm leaving my room card. Very disappointed in this experience. Overall i had better overall service in a b&b or cheap hotel ( single room but had 2 beds strangely, was £105 a night in April 2024).

Often use the hotel when working in Leeds. Great location, friendly staff and the rooms are nice and spacious

Fantastic Hotel with a brilliant breakfast

Fairly typical business hotel a short walk from Leeds Train Station. Haven't been for about a year but there have been some changes. The bar is being renovated which should be an improvement but the real backwards step is the check-in machines. You are now bombarded with emails demanding that you check in online "before it's too late". Then when you get to the Hotel the front desk won't check you in because "you checked in online" and you are directed to a machine instead. The machines then don't work so you are taken back to the front desk and checked in anyway. No more online check-ins for me or, of if it is "too late", I'll be simply staying somewhere else.

Nice place, staff, service. Worth a visit.

Another very enjoyable stay at this great hotel. The staff are excellent and the accommodation and associated services are first class and as a result I keep returning year after year.

Room spot on. Staff and service very good especially bar staff and night staff ask for a good place to eat and therefore the place they recommend was delicious price very reasonable would ov been all 5 star but for 1 reason only. We got notification by letter doing improvements to hotel bar which I thought should ov told when booking but would stay again.

Clean, great service, good food. Excellent

Well located hotel for Leeds and Leeds train station Parking available at hotel for additional charge Bar is well equipped Not eaten in hotel so cannot comment on food Rooms are quiet, well equipped Would struggle to find better hotel in Leeds for these prices Very good hotel

Great hotel, super staff, perfect location for city centre and Elland Road

Good night sleep in a double size bed. Room and bathroom modern and clean. Found a restaurant locally so didn't try the food. A very good selection for breakfast served with good coffee!!

Great hotel, and staff food excellent

We stayed here to celebrate my son's birthday in Leeds and it exceeded our expectations. Absolutely spotless hotel in a great location, about a ten minute walk to the centre , which we preferred as the area around the hotel is quiet . The breakfast was amazing, everything you could possibly want and the underground hotel parking is a bonus. Would highly recommend.

Clearer signage within the car park pointing to reception would have been beneficial to me. I parked on left approx 20yds from entrance barrier and walked outside to front doors. Good check-in, very pleasant/helpful reception staff. Small issue in bar, trying to put drinks onto room a/c, had to return to reception to clear authority and submit c/c with suggested £ limit, then return to bar. Cleanliness of room excellent, along with public areas. Dinner ok. Vy Good service. Breakfast good, lovely selection - fresh looking at 9am. WiFi good.

Just stayed here for a weekend as part of a 180-strong group. From start to finish, the hotel made us feel very welcome. Service was excellent, very friendly and helpful staff and a good selection of food catering for various requirements, which was a pleasure to see. Thank you so much to the team at The Clayton Leeds!

Nice, clean, friendly. Well-appointed and recently renovated rooms. Well-priced and convenient to the rail station and central Leeds and not too far from Eiland Road

To whom it may concern, I stayed at the hotel last night and my stay was made extra special by the customer service at reception. Charis on the reception was very welcoming and friendly. Really helpful with good humour and practical advice to make our stay easier. When we left the hotel she was on reception again at checkout and she commented on the conversation we had the day prior. I was amazed that she could remember us amongst the myriad of people that she must deal with daily. I told her that I thought this was great customer service but I wanted to formalise it by sending this message. I hope her manager gets to read this and sticks it in her dossier for her annual review. She is a credit to the hotel and should be rewarded. Anyway thanks for the great stay. Yours sincerely, Jonathan (Room 419)

Great hotel and very friendly staff. In particular, Charlotte on reception was amazing. She was very welcoming, polite, and delivered excellent hospitality. The hotel itself is in a brilliant location, only a 10 minute walk from the city centre. The rooms were clean and spacious. Would highly recommend staying here.

Excellent service, value for money, comfy bed. Has a car park and only 20 mins walk to city centre. Has gf area for breakfast too.

Staying in this hotel for the night as part of a work trip was quite the pleasure. Managed to check me in early which was a lovely bonus, the staff were always friendly and the breakfast and service in breakfast was probably the best hotel breakfast I’ve ever had. Would highly recommend this hotel.

Great hotel and very friendly staff, shame I didn’t get all their names. Had an overnight stay with friends at the weekend. Central hotel handy for city centre and direct arena. The rooms are spotlessly clean, have everything in them you might need. Two of the staff who stood out for me are Dag in reception and also Grace in the breakfast area. Thanks for another great stay - will look forward to the next early June.

Thank you to Jill who was very patient, kind and helped to guide me in to the car park Decor is a bit dated for such an expensive hotel and car park is very tricky to get in to Staff are outstanding

Had a great stay Sunday 10th . Good location for Leeds city centre. Good clean room, well equipped. Staff where great especially the 2 lads behind the bar during the football. Will definitely stay again.

Excellent stay at the clayton hotel Leeds, check in/out was seemless. Dag on reception was lovely and chatty. Grace on breakfast was just as good and breakfast was very well cooked, every staff member seemed happy and helpful. Hotel has plenty of parking on site and it's only a 10 min walk into the city. Would definitely recommend staying here.

I had a bad night's sleep due to hard pillows and a really hot room (there was no air conditioning). I expected nicer toiletries and more towels in the bathroom as it was a large room. Breakfast was standard for most hotels of that range.

The room, hotel and breakfast was lovely but unfortunately you can’t choose your neighbours! The room next door to us were having a domestic argument and were shouting, throwing glasses and chairs. Security was called and they tried to get the people to vacate the room but without success. This went on for hours and resulted in us having no sleep at all. The staff were very unapologetic.

Weekend away in Leeds, great value for money. We had a king-size room as in the pics.

It feels like a second home to me now. Everyone is so lovely.

Stayed for husband birthday, hotel was clean, staff were friendly and helpful. Hotel is a 10 minute walk to centre of Leeds or the locks, in a quite area.

Stayed overnight. Good location and nice room.

The rooms and beds were nice and clean. Staff very helpful. Breakfast was a bit chaotic though had to wait around for clean drinking glasses, mugs and bread for toast . There were long queues for hot cooked breakfast items as there was only 1 guy replenishing them.

The Clayton is ideally situated for Weekend breaks or indeed business trips. Only 10 min walk from Leeds Train station, shopping area. And the numerous bars. The welcoming is above that of it competition,

Stayed here for a night. Great location for a night out. 5pound in a taxi to the bars. Hotel rooms large and clean!

The lobby and bar is nice and the customer service is very good. I am afraid that's were is stops. You walk along corridors which I felt I should be wearing flares the deco is so bad. Then into the room. It looks like something from the shinning. Very tired room and tv did not work twice I would not stay here again at that price

Decent hotel... and that's good coming from me, I stay in loads with work.

Only one towel in the bathroom they hide the hand towels and bath towels in the wardrobe 😔

Been staying in the Clayton for 4 years to travel to Leeds United matches and have always enjoyed it. Fantastic staff and atmosphere as lots of Leeds fans in the hotel and bar. Great food and drink in the bar and welcoming staff. Good walking distance from the stadium and into city centre

Brilliant hotel, friendly staff lovely rooms.

Great hotel with lots of parking, easy to get to when approaching Leeds from the south via the M1/M621. Close to city center, 10 minutes or so walk to City Square. Very clean and friendly service

Overall a good hotel with friendly staff, spacious, clean and comfortable room. I had booked the most expensive Executive Super King room as a treat for my wife. This was advertised as having a power shower in the bath. There was no power in the shower at all and was very basic and I invite you to try it out for yourself to verify that. We decided to have in-room dining on the first night. I had checked out the menu at the time of booking and it had beer battered fish and chips. I actually sent an email to the hotel several days in advance to ask if they could do the fish for us in non-alcoholic batter.The hotel responded to say they could do so. I made this specific request at the time of ordering the meal. However little did I know that the chef lacked experience in this as he probably was used to applying ready made beer batter to the fish as do some other hotels and didn't know how to make non-alcoholic batter. The meal was a disaster. There was no taste in the cod, coating was soft and soggy and tartar sauce tasted totally foreign. It was an extremely costly and disappointing experience and spoilt our stay and mood. As stated in many of the previous reviews I agree that parking is very expensive at £12 charged per overnight stay and not per 24 hours stay. So despite not having stayed for full 2 days i was charged £24. This is clearly a money making scheme at the expense of guests who choose to stay at the hotel.

Had tea there with a family of 18 good staff and nice food and parking on site which was good