Classic Fish and Chips in Welwyn Hatfield

Very rude man serving me for a small portion of chips open to take out.I have experienced him before serving me.It was so disorganised and lack of communication between staff.I will not be popping in there ever again as its uncomfortable.This server needs to exhibit good customer care and I feel there prices have gone up which is understandable in this Cost Of Living Crisis,however they serve less in the portion sizes.I was in at lunchtime today and the chips were half cold and bitty end small bits...really unpleasant and I had a few raw chips in the cone aswell not cooked through properly.Very Disappointing.

Delicious lunch here today, clean and comfy, friendly staff. Good prices too.

Practically historic Great fish and chips, piping hot, never disappointing. I love this place. I've been going back for 50 years.

Looking for somewhere for lunch, we decide to give this place a try.It looked quite busy inside, and the food looked tasty.A nice welcome as we walked in, and very prompt service.A lot more that fish & chips on offer.I had the cod and chips, which was nicely cooked and tasted very nice (decent chips as well)My wife decided on a cheese burger, which was much better than a lot that we have had elsewhere. She really enjoyed it.Plenty of room on and between tables.Clean toilets, with everything working.Well worth another visit when we are next in WGC.

Really friendly staff. Fish & chips cooked to order. Beautiful piece of Cod with lovely crispy batter & tasty chunky chips. We had to wait a little while for our meal but as it was being cooked fresh we did not mind. Two fish dinners & drinks for less than £20. Would highly recommend.

We hadn't been here for a while and one very tired Friday evening went in for a sit down meal. We had to wait for our fish to be cooked fresh (great) and each item were ordered arrived at the table separately (funny, but ok). The fish was lovely and fresh, nice batter - not greasy. Chips looked a bit pale, but were good and crispy. Pickle onion had it's own little dish and had been quartered, mushy peas were in their own little pot too and were good. All washed down with an Efes and a glass of house wine, we both enjoyed a little treat.Loos at the back were clean and all the staff were happy, friendly and efficient.

I've always walked past this chip shop as being in town I'd had just eaten so no need to order..but the subtle aromas from the shop always gave me the memory of childhood holidays..eating fish n chips on the beach....well one day it was lovely and sunny.. I had my granddaughter with me and we'd been in town for some time..we both walked towards the chip shop and both decided well get some chips!! Well I just wanted a small portion...yep granddaughter wanted large! Well we was met by a smile and a VERY CLEAN..WELL organised shop...there's ample tables where you can eat on the premises too...everything was laid out ready..like an invite to someone's home for dinnerWe decided to take out. Well the chips were cooked to perfection. And even a small portion was a good size! My favourite vinegar was there .....pickled onion..really made my day..as we walked out...the sun on us...dipping into our hot chips..my memories came back of walking down at the seaside..amazing what senses can awKen when you get the perfect bag of chips!!

the marvellous statue of the fisherman welcomes you to a rather good fish and chips. Table service is very fast and efficient - recommended

Loved! Been to this place a few times and it is improving. This time and last time I really enjoyed the chips. Chunky chips, not overly crunchy and very fresh oil. That’s the main thing, they taste good.The fish looked rather oily but I will try another time. Keep up the good work.

Just had the misfortune to call in here for tea with my family. A very elderly gentleman, who also happened to be on crutches and struggling to walk, came and sat near to us. It was absolutely freezing outside and the dear gentleman was visibly freezing. When the man (owner?) came over to take his order, he said in a very hushed voice, clearly hoping we wouldn’t hear, that he was only allowed a takeaway- he wasn’t allowed to eat inside. He then made him go to the counter- wouldn’t even let him place his order and pay from his seat. The man (owner?)then instructed one of the staff to go and spray the area where he had been sitting with disinfectant. I am appalled.

I really love good fish and chipsSadly it’s a struggle to find these daysHave been tempted to drive to Suffolk coast just to get some but today I walked into town where normally it’s not bad at allI say normallyOrdered large cod and chips for a tenner and as soon as I cut into the fish I knew this would not be goodBatter soggyFish overcoooked and no longer any consistency just fish mushAsked the chap at the counter if it had been sitting for a while and he said it had just come out of the fryerThis was so obviously not trueNo questions to me and no one came over to see if I was okDid not eat the fish and took back to the counter and complainedHe said nothing other than it was £9.90I explained again it was awful as I handed over my tenner Nothing but my ten pence change I left the ten pence in disgustThey have lost my trade for sureAwful fishAwful serviceAwful experience. Now where do I go for my beloved fish and chipsAny suggestions welcome in and around Welwyn Garden CityAvoid

Sat in restuarant. Ordered large cod on its own and one cod and chips. Both meals had already been cooked so came straight away. Charged £8.50 for a limp piece of fish purporting to be cod. Batter was soggy and clearly not fresh. Small bottle of water cost £1.90. Cod and chips £9.50. Dreadfully overpriced. Tables crammed in together. Unpleasant experience.

Not cod not fresh very sad and very over priced! Drinks were very very expensive as food too 8.50 small cod &stale; chips already sat cooked before entering the shop! Watress sold only cod as haddock would take 15min well you normally wait for that amount of time in a real chippy!

Gorgeous tasty fish and chips, small cosy place to sit inside and eat, pleasant friendly staff and you can get a glass of wine, even better!

Decided to go Friday night for a traditional cod, chips and mushy peas.

I found my battered sausage to be very tasty. The chips were good too, but stuck to the paper more than I'd like.

Been here before and it wasn't so nice I must admit, the chips were bitterly dry and fish over oily.

My friend and I always come here when we go shopping in Welwyn. The staff are always welcoming. The fish and chips are delicious. Large portions. Piping hot. Excellent value for money.

Love this chippy, just a shame they don't offer gluten free so my daughter could have some too, even one night a week would be great!

Mientras visitaba Welwyn Garden City de calle en lunes, Albans pescado y patatas capturado nuestro ojo e inmediatamente por la oferta en madejas almuerzo especial de 7 libras de bacalao y patatas fritas. La bienvenida fue cálida y la comida estaba preparado a pedido. Su lema "si se puede encontrar el pescado más fresco que servimos, entonces aún nadando en el mar" parece apropiado. El pescado era fresco y sabroso, y las patatas fritas eran "pescado y patatas chips! El personal era atento y rápido. Nuestra única preocupación era el costo de las bebidas. Una lata de refresco fue £1. 90, que me parece elevado si se considera que se puede comprar en el supermercado a 13 latas por £2. 50. Sí, sabemos que tienen cabeza pero todavía parece mucho. Así, los precios de las bebidas aparte, sin duda recomiendo pescado y patatas y volveremos la próxima vez que esté en la ciudad.

Buen servicio amable y servicial, seguido por el mejor pescado y patatas fritas que he probado en años. Normalmente dejaría el bateador, pero en el caso de este establecimiento me comí todos los desechos. Totalmente recomendado! El personal del restaurante era muy complaciente que trajo una silla de ruedas en el restaurante.

Having been here for the first time with work colleagues I have subsequently eaten in the shop and had takeaway and it has been consistently good food and decent portion sizes.

Can tell you how great it S to have a proper fish and chip shop in our townIf I was allowed I would eat every weekHuge portions give it a try and I am sure you will agree once you try

The Promise is fresh fish and chips and cooked to order!Well On entering I found the place clean and welcoming and the two staff I met polite. I ordered a tea and medium fish and chips with a curry sauce.The tea arrived first which was really very nice and tasted better than a lot of places I have visited.However before I had chance to drink it my meal arrived very quickly afterwards. Not that I was complaining but just surprised at the speed of fresh fish cooked to order. I noticed straight away that it had come out of the display cabinet and from the look of the batter which was not fresh and the dryness it had definately been sat in there for some time. The fish was piping hot and due to being sat inside the cabinet and not from the fryer making it difficult to eat. So dryed out batter and fish due to the cealed moisture scolding hot.The chips likewise were not fresh and were in fact dry. Thankfully the curry sauce was OK and when poured on the chips gave moisture.I noticed that there was quite a few portions of battered fish in the cabinet still and must of been there for some time before I had arrived including my own. After sitting there for 30 minutes a customer arrived for a takeaway spending over £30 and the fish that he ordered also came out of the cabinet! Still not cooked to order! I can not say it was all bad so I give this place an average mark. However lessons they should learn.1. When showing photos of happy customers eating food like above and giving excellent reviews they need to be honest to Trip Adviser and customers as the husband and wife in the photos served me today. 2. When they say fresh food cooked to order it should be just that.They need to turn themselves around and to offer customers what they promise. I will visit again in February and see if they deserve a good or excellent.

Fantastic fresh fish and chips very nice if not a tad expensive. It's worth a visit if you enjoy fish and chips.

This is a typical fish and chip shop/ restaurant. The fish was really fresh and tasty plus we added mushy peas and a sliced gherkin.I had haddock and my wife had rock. Freshly cooked for us not from the hot cabinet-it was excellent. We've been there many times for lunch and it's always very good food and friendly service.Cooked while you wait takes a bit longer but it's worth the wait.It's not posh but it's excellent. Well worth a visit if you're in the town.

Very good waiter service and nice early evening meal with pot of tea. Can see your fish and chips bring fried.

Best fish and chips I've had in ages

Best fish and chips I've had in ages

Quite expensive for below average food. Chips were undercooked, sausages were overcooked or had been sitting a long time, chicken burger was bland. Pickled onion was a fabulous size though! Disappointing meal and wouldn't order again.

Forgot to deliver the chips, which they did deliver 30 mins later. Shame, as the food was very good.

Quite expensive for below average food. Chips were undercooked, sausages were overcooked or had been sitting a long time, chicken burger was bland. Pickled onion was a fabulous size though! Disappointing meal and wouldn't order again.

We had a very nice fish and chip lunch at this fish bar. We've been several times before and it's always been a bit special. The staff are friendly and efficient. Prices are reasonable.All nice and clean.

Many thanks great service from driver and beautiful fresh skate.

Many thanks great service from driver and beautiful fresh skate.

Delivery driver very good and great cod and chips.

Delivery driver very good and great cod and chips.

Really excellent fresh skate and chips with nice thin crispy batter.

Nice fresh fish delivered quickly.

Really excellent fresh skate and chips with nice thin crispy batter.

Nice fresh fish delivered quickly.

Real shame. We have ordered from this takeaway before with great food. This time the oil it was cooked in made everyone feel queezy an hour or so after eating. A refund would be appreciated as our evening was ruined.

Real shame. We have ordered from this takeaway before with great food. This time the oil it was cooked in made everyone feel queezy an hour or so after eating. A refund would be appreciated as our evening was ruined.

The rock and cod was really fresh and cooked to perfection.

As ever beautiful skate and chips so fresh.

The rock and cod was really fresh and cooked to perfection.

As ever beautiful skate and chips so fresh.

I was so pleased to see a fish and chip takeaway that delivers as there doesn't seem to be a lot about. The food arrived within 25 mins and the food was good quality and still hot, gravy sauce still piping hot and the soft drink still chilled. Only downside is that my children despite having eaten already...also loved the food and nicked most of my chips and gravy sauce. Very pleased.

I was so pleased to see a fish and chip takeaway that delivers as there doesn't seem to be a lot about. The food arrived within 25 mins and the food was good quality and still hot, gravy sauce still piping hot and the soft drink still chilled. Only downside is that my children despite having eaten already...also loved the food and nicked most of my chips and gravy sauce. Very pleased.

Always hot, always delivered on or before time and always lovely. Best fish and chips in WGC without a doubt. Only downside is the fish is sometimes really greasy and the cost is a touch expensive, other than that, quality Fish and Chips

Always hot, always delivered on or before time and always lovely. Best fish and chips in WGC without a doubt. Only downside is the fish is sometimes really greasy and the cost is a touch expensive, other than that, quality Fish and Chips

This is the best fish and chips in Welwyn hatfield.

The cod had lovely crispy batter and was so fresh.

The cod had lovely crispy batter and was so fresh.

The usual standard has slipped, the battery seemed to be old and very dark in places and the chips were not as fresh as they have been before. Really disappointed.

The usual standard has slipped, the battery seemed to be old and very dark in places and the chips were not as fresh as they have been before. Really disappointed.

This is the best fish and chips in Welwyn hatfield.

We went there just for fish and chips and a cup of tea and the bill came to over £35 for 2 adults and a child. Wouldn't mind so much but they were average fish and chips at best. Then we were told we couldn't pay by card. Don't know if this was because the machine was broke or they don't expect them. If this the case they need to rethink there prices as most people pay by card for those prices. Won't be going again.

This was by far one of the worst potions of fish & chips I have ever had the misfortune of gulping. The Coca-Cola was probably the best out of the fish, chips, mushy peas, tartar sauce, ketchup, salt and vinegar. They should probably price a meal at £4.99, because that is what the food deserves. By the way, the fish is not fresh!

We ordered Plaice but it was sadly sold out however, they called us and let us change our order to Cod or Haddock and were very friendly. The food came on time and they even gave an entire extra Cod for the inconvenience. Definitely would recommend this place, the gravy was good and the chips as well.

Service was good but the scampi was soggy all in all pretty bland the chips were just cooked no crunchiness to the chip what so ever slightly emotional as I do love a good chip.

The food arrived fast, but the fish was far too oily (dripping!) the chips were almost white (a generous portion though) The onion rings were soggy and cold. It wasn't worth the price I paid. Deffo won't order from here again.

Quick service from attentive staff. Quality food in the classic style. Fish and chips, mushy peas and a pot of tea. Took me back to the Magpie in Whitby. Well done

Lovely fish and chips delivered quicker than expected

Although the food was generous (in fact much larger chip portion than needed) and tasty, it arrived cold.

Sorry cant review the food, we ordered our food, waited, others came in, got served, we waited, others came in got served, reminded staff about us, others came in got served, 30mins, had enough asked for our money back and left!

First class Fish and Chips, I think one of the best if not the best in the area. Always found the staff very friendly.

Very tasty. Delivered hot. No complaints.

Batter on fish and breadcrumbs white bait was perfect maybe I was lucky but I can only say the truth and it was my first time ordering from here so alas thumbs up

My partner and I went here to get a takeaway fish and chips today as a treat to have outside in the sunshine. We ordered a small cod and chips each and a mushy peas to share. First of all, they only do medium and large - bit cheeky really. Anyway, 2 medium cod and chips and 1 mushy peas came to £17!!!! We had intended on a cheap lunch! When we questioned it, she was very rude and said the cod was £5.90 a piece and chips were £2 each!!! Absolute rip off. To top it off, it wasn't even nice. Really greasy and salty. We will certainly not be going back at all.

I ordered a large fish and chips. I had to wait 25 minutes !!! They waited until there was four orders before the started to cook mine. They was so rude and unhelpful and had no sorry for long wait and curry sauce was horrible as well. Never going go in there again!!!! And the fish was very sloppy and batter pretty rubbish . Avoid going here!!!

We've been to this fish and chip restaurant a couple of times before. Food cooked to order and truly delicious.Staff are friendly and efficient.Everywhere is lovely and clean.Would highly recommend

People preparing food on mobile phone, then sneezing into hand, no washing, poor service and trying to make money out of you rather than providing a service. Not clean, fish did not taste of fish. Never again and will share this with all I know.

Have eaten here and had take away. Always have very good fish and chips and friendly service. Would come again.

We picked up a take away this evening as just back from holiday. The fish was excellent and the chips were perfect. I only buy fish and chips 5 or 6 times a year but these were the best I've eaten in years.

give it a miss, went in for lunch, ordered take away sausage and chips with curry sauce,Got home, chips were OK, no sausage and watery curry sauce, cost me £5.00 great! How can you get something so basic wrong, and by the looks of it the curry sauce is mixed up on demand from a powered microwaved and is watery. Disappointing

As ever great fresh fish cooked to perfection.

Great food, hot and quick. We were not sure if they would have skate owing to the season but ordered anyway and received a call within 10 mins to let us know that there was no Skate available but there was a nice big Plaice we could have instead at no additional cost. Brilliant service!

With us really quickly. Good sized portions. Well packaged and very tasty!

The food from here is amazing a great service and great food.

Simply superb, totally recommended

Well what can I say - Still fuming from the horrible experience me, my wife and 3 children endured from this unfriendly place.All was fine until I had to send back the ½ pound burger and chips that I ordered due to it being smothered in burger sauce and with me having an allergy I couldn’t eat it. The waiter took it back without an issue, however once she told the manager called “John” things turned nasty. First off he started to shake his head and replied with “all burgers come with sauce” – not a mention of this on the menu. At least McDonalds list it on the menu.Once the nasty looks and head shaking stopped they all gathered behind the counter and started talking about us with comments like ‘they should have told us about allergy’s” and “they will have to pay for another one”We ended up walking out without eating BUT we did pay our bill AND we paid full price!Don’t eat here. Horrible place with arrogant staff.

Charged me twice the order was for £17 the whole dinner cost me £34! I Doubt I'll get it back

Delivered to the wrong address, but it was ok

since this fish restaurant has been taken over a few years ago the owners have done an excellent job. The service is quick, the food hot and very enjoyable staff very good and attentive. defiantly worth a visit

I never usually buy fish and chips for delivery, but on both occassions Ive ordered with these guys, the fish and chips have been spot on. Fresh, still hot and not soggy, crispy battered fish, and well cut, non greqsy chips. Big thumbs up

Enjoyed my fish and chips a lot! Delicious delicious delicious! The fish is the best.

We visited this so called "Family run and friendly place " in the beginning of August this year to order some takeaway.I looked at the menu on the board , the pricing next to it and accordingly ordered 3 fish and chips ( small) .I expected the bill to be around £19.50 going by the prices displayed on the wall and the menu card .I was charged a whopping £25/- and with no tartar sauce sachets provided with it .I was told that I would have to pay extra if I needed sachets of sauce with it.Having been overcharged already I had expected them to atleast provide me with the extra sauce.But no it was obviously not my day...I was also told that the prices were changed recently and they were going to update the menu on the board and menu cards soon.I am not sure if it was just me or all the customers going there have faced this.Nevertheless thought of putting it here so that any future customers are pre warned .

Food was hot and cooked to perfection. Would def order again.

Probably the best fish &chips in wgc

One of the best fish & chips we've had, very nice indeed would recommend to all.

Food and delivery time is fine but need to pay attention to allergy notes!! Twice have ordered chips as a portion and twice they have been bundled in with the fish of which my child can't eat.

Good Fish and Chips. you pay for an excellent dish.very friendly staff, always very helpful. open to late evening

everything was lovely as usual but was not happy about the delivery driver coming in through my back gate without knocking on the front door. We have two large dogs who could have easily escaped plus in was a invasion of our privacy.

Ok food and quick delivery but demanded I paid extra for the delivery even though I had paid through just eat.

Although pricey, excellent portion size and excellent food. Was delivered within 25 minutes. 100% recommend

Tango Apple was missing, please refund.

Excellent service! I don't know why some reviews say that it takes ages for them to deliver because I took a risk and ordered mine on a Saturday evening at 6:30pm and received my order at 6:45pm. This is our first time ordering from this fish and chips shop and the portions are very deceiving and I couldn't finish all of my fish! I had a medium size fish and medium chips so I cannot understand how someone who had left a review on here said the portions are small??? I cannot understand how they would not be full up on their meal?!! Lovely and hot and fresh and not oily or stale and dry, best fish and chips I have eaten in a very long time! Definitely will order from them again! Bonus is that they actually deliver and the food was piping hot! Absolutely excellent and fabulous service :) Thank you very much!!

Requested our food to be delivered after 6.30pm and it arrived just after 6pm which meant by the time we got around to eating it it was cold. This was pointed out to the delivery driver at the time to No avail. Very disappointed

Always on point , never had a complaint , best fish and chips in wgc