Cinquecento Pizzeria in City of London, Westminster

I went with my husband to try this place for the first time. We ordered a starter and two main courses. We received the starter and waited more than 35 minutes for the rest of our food to arrive. Nobody came to explain why the food was delayed. I asked the waitress, and she said it would be two more minutes and went to ask the kitchen. After five minutes, another person came and said they were sorry our food wasn't ready. Of course, we left the place immediately after wasting our time and not eating properly. They said the starter was free!! Of course the least they could do.

The most delicious pizza we have had in a long while! Located on the cutest square with great people watching. We had the front table for 4 with views of the street as well as the pizza chefs!

Brooke was extremely accommodating and had such an amazing understanding of providing excellent service. She made all of us feel so welcome and was always willing to go the extra mile to make our night more special. Thank you so much!

It was my birthday. I booked the table over the phone requesting bootle set up on my table. they confirmed the booking and agreed to my request. once there the manger said there was not any reservation under my name 😂, been waiting outside with all my guests for longer than 15min when finally I got a random table which was still dirty from the previous customers. During my staying the manager treated us with arrogance and after 1h pushed us to leave saying there was under booking on that table. Terrible and humiliating experience.

Great hidden spot, just off the Main Street. Good food, particularly enjoyed the pasta and salad! Seating arrangements were of tight space but overall was a nice meal.

Pizza fantastica, meglio che a Napoli lievitazione e leggerezza perfetta. Anche i dolci sono ottimi, tiramisù veramente come l’originale trevigiano, utilizzati prodotti di buona qualità. Simone il proprietario molto cordiale a disponibile. Il resto del personale molto collaborativo. Ottima scelta per una buonissima serata italiana

Booked a table at 1945. We were told they needed the table at 21:05 and the bill was put on the table 2105 and asked to leave at 2110 because they need the table. Informed that the coffee machine has been out of order for over a month. No incentive to replace it I guess as gets patrons out faster! So sad that a nice dining experience is now worse experience than a fast food joint

The service is really bad, the waitressing team forgot every stage of every order of our meal. Visited on Friday evening at around 6.30pm with my family. We were seated promptly and started looking through the menu, it was not that busy yet. The waitressing team were 3 young black girls and 1 indian guy. When we placed our order the girl didn't bother to write anything down which seemed rather strange. It feels like the waitressing team could do with more training. - They took the order for drinks and then only came back with 1 drink and forgot our wine - Dropped the Olives so they did not arrive with our starters - We asked for table water and were brought table water but no glasses - Asked for glasses twice, and were then brought hot glasses from the dishwasher. The person actually offered to bring us ice for the glasses which they then forgot to come back - We then had to ask for ice, were given one glass of ice not two - The pizzas were also burnt?? Lots of burnt bits all around the crust and giant burnt bubbles of carbon. Reading online this is due to "leoparded dough" and either the oven is too hot or the dough is not being mixed properly Im sure that given the location of the restaurant they have no problems being full all the time, but the place is sadly a complete disaster and if i was less polite i would have been quite annoyed at the poor quality of service and the meal.

Amazing! Absolutely loved our food. My partner described the pizza as the best he ever had. Brilliant service as well. Definitely recommend :)

Visited the Portobello rd branch on Friday night at 6.30pm for a farewell dinner with a colleague, just the two of us. Firstly the food & service was fine, just as you'd expect from any of these types of pizza places (pizza express etc). Cost was as you'd expect from the main chains as was the food, it was ok. BUT... we were looking for a quiet chat, a couple of pizzas and a relaxing evening, however... They were literally BLASTING out dance music so loud that we couldn't even hear each other in this intimate setting.... we felt like we were in a nightclub at 2am. We asked for it to be turned down, which it was but only a fraction. If I wanted high decibel club music I'd go to a club... it was completely out of place and quite frankly ruined the evening. Therefore I won't be returning.

La migliore pizza a Londra la trovate in questo piccolo locale di Chelsea, che si affaccia su una piazzetta contornata da belle case in stile british. La pasta della pizza è leggera, croccante quella bianca e morbida quella al pomodoro, gli ingredienti sono di qualità, il servizio più che buono. Prezzo competitivo. Consigliato

Great atmosphere and buzz with the theatrics of the pizza making. Great service. The pizza was amazing, so lift and full of flavour. I will be back very, very soon

What a great dinner! Superb parmigiana and Bread, the pizzas were amazing, hearty and the ingredients of very good quality. Really loved the Tiramisu. They have an extremely good wine selection for such a small place! Incredible. Service was very friendly and efficient, we were even upsold extras we really enjoyed for our dishes which very rarely happens to us in restaurants. Book yourselves in or come early as the place fills up very quickly!

Pizza was good but pasta portions very small. Taste of pasta was there just the portion size for the price not worth it. Service good

Simply the best pizza I’ve ever had in London. It really tastes like the Italian pizza, the dough is not heavy and you have so many options that is hard to choose. It was my first visit but I’ll be definitely going again. For those who don’t like pizza, they also have pastas, salads, so I recommend a visit anyway. The staff was also great and the location couldn’t be better.

The place was authentic, cute and just a really nice humble Italian restaurant. The food was nice - came out cold first time but they warmed it up again and gave us dessert on the house. I can’t fault the service, the staff were really really hospitable. Went for a birthday celebration with my boyfriend and was a great time.

Piccola pizzeria nel cuore di Portobello con forno a legna, gentile il personale e la pizza è proprio buona. Non te l’aspetti.

I have dined at this restaurant several times in the past, enjoying the service from delightful staff. However, our recent visit to the Chelsea branch was incredibly disappointing. The manager's rude and dismissive demeanour was evident from the moment we arrived. Despite the restaurant being relatively empty after 8pm, he curtly denied us a table for coffee and dessert without providing any explanation whilst smirking! His behaviour was not surprising, as I had observed the manager's unprofessionalism towards other staff during previous visits. When seeking clarification on his abrupt response, he further stated that desserts were not available. This encounter marked the worst customer service I've ever encountered. Having been a loyal customer and even recommending the restaurant to friends, this experience has led me to reconsider. A restaurant of this calibre should not tolerate such poor customer service—it's truly appalling - I won't be returning.

- Qualità del cibo non corrispondente a quella dichiarata nel menù - Servizio non professionale, camerieri improvvisati, e scortesi - Musica fastidiosa, impossibile comunicare - Disordine - Scarsa pulizia, tavoli e sedie appiccicose, a terra sporco - Pizza bruciata bordi e sotto, rifatta due volte - Vino rosso di pessima qualità, spacciato per vino della casa, chimico, lasciato la bottiglia - Dolce metà caldo esternamente e metà surgelato all'interno, con gelato completamente sciolto accanto - Conto con un SERVICE CHARGE del 12,5%, non rispetta le regole inglesi, non si può imporre obbligatoriamente di pagare il Service Charge soprattutto a insaputa del cliente sul conto. Controllate ogni conto, giocano sulla vostra buona fede, leggerezza e disattenzione. - Sono un banchiere e un tasso di Service Charge del 12,5% su conto per una pizza è un guadagno vergognoso paragonabile a un tasso d'interesse che prima di tutto non si applica alla vendita di una pizza e noi non potremmo applicare sui nostri prestiti un tasso del 12,5%. La Banca d'Inghilterra vende il denaro oggi a un tasso d'interesse più basso del 5.25% e la BCE del 4,50%, fatevi due domande. - Invito tutti i clienti italiani, inglesi o stranieri, di stare lontani da queste pizzerie Cinquecento e, in caso di presenza del Service Charge sul conto, chiedere immediata rimozione; se rifiutato, rivolgersi a chi di competenza per questa pratica. - Food quality not corresponding to what is declared in the menu - Unprofessional service, improvised and rude waiters - Annoying music, communication impossible - Disorder - Very poor cleanliness - Pizza burnt on the edges and underneath, remade twice - Red wine of poor quality, passed off as house wine, chemical, left the bottle - Dessert half warm externally and half frozen internally, with ice cream completely melted next to it - Bill with a 12.5% SERVICE CHARGE, does not comply with English rules, cannot be imposed obligatorily, especially without the customer's knowledge on the bill. Be cautious and check every bill; they play on your good faith and inattention. - I am a banker and a Service Charge rate of 12.5% ​​on an account for a pizza is a shameful profit comparable to an interest rate that first of all does not apply to the sale of a pizza and we could not apply on ours loans a rate of 12.5%. The Bank of England sells money today at a lower interest rate of 5.25% and the ECB at 4.50%, ask yourself two questions on these people. - I invite all clients Italian, English, or foreign customers to stay away from these Cinquecento pizzerias and, in case of a Service Charge on the bill, ask for immediate removal; if refused, contact the appropriate for this practice.

Finally a true italian Pizzeria in the heart of Soho, Cental London! The restaurant is quite small: only on room with few tables. Welcoming young staff (mostly italians), well prepared about the menu and providing great suggestions. Nice and warm athmosphere, with modern italian music in the background. We ordered a selection of starters, including Arancini, potato croquettes, bruschette. The highlight was a sort of quiche based on pasta and cheese, which was literally melting in your mouth. The main was, of course, a large Pizza, neapolitan style. Love it or hate it, this is a specific kind of pizza: big, soft and with plenty of crust which might not always meet the taste of everyone, although this is how it is traditionally made in Napoli. Overall, the Pizza was nice, although mine in partiular would have benefit of a few more minutes of cooking in the middle. Interesting selection of desserts too: from tradutional Tiramisu to panna cotta, to my favourite Pistacchio cake (see pictures). Only, minor downside: riders constantly coming in and out of the restaurant to collect take-away orders, which might be a bit annoying in winter time, when seating next to the main door, as we were. Price was honest and not too expensive for what we ate. I would defintely come back.

Dear Cinquecnto, I worked for you for 3 weeks. Often 11am until midnight. After being treated horribly in your establishment so I decided to leave. There is 3 weeks pay due to me. You have sent the payslip but you have not sent the pay. The date on payslip is 30.11.23. I still didn’t receive a penny from you. Also over 3 weeks working you have put on payslip £143 worth of tronc when the venue takes about £60k a week profit and during my period we had very little staff working. I have emailed HMRC helpline desk to assist me to getting the money back. Sorry I can’t contact you privately as I never received an employment contract from you. Michele only person I know he doesn’t response to my messages about my pay.

We’ve had dinner af Cinquecento multiple times in the past months and adore the bruscetta and perfectly stonebaked pizzas. The ambiance is great, staff is friendly but not always as fast as you would like and changes quite often.

Top atmosphere. Authentic pizzas - the best in a long time. Small place with great vibe. Can only book for 6+. Thoroughly recommended.

Never ever leave a bad review, however the experience was so weird - I asked for an espresso martini but when it came im not sure what it was as it was the consistency of water and the colour of honey. I asked the waitress...

Very tasty food, good drinks selection, puddings were delish! Staff were helpful, interior is cute and stylish and cosy, definitely going back.

El lugar es pequeño y muy acogedor con una decoración que invita a quedarse. La atención excelente y la comida de 10. Muy recomendable.y muy bien ubicado en Mayfair.

Tutto delizioso! Prodotti ottimi e di qualità, direi autentici! Complimenti a questi ragazzi! Bravi

We visited the restaurant on a busy Saturday night last week Although at first, they didn’t seem to have our booking, it was sorted out, and we were given a table It was very hectic in there, and although under pressure the staff dealt with...

We have just visited the Soho restaurant. The service was great, very welcoming, and the pizza we had was to die for!! As good as what you would have in Italy. Lovely decor and nice atmosphere. Will definitely be back.

This pizza place opened in 2020 and was quite good at the beginning Having revisited it recently I am sure not to ever come back The place was massively Understaffed, the woman at the door was incredibly rude. Food stood for ages next to the...

Un posto davvero ottimo una pizza che difficilmente si trova buona così in Italia. Un menu ricco di cose preparate con attenzione e materie prime eccellenti. Dalle bruschette, semplici solo in apparenza ai primi piatti. Le lasagne sembrano quelle di Bologna🙌 La pizza poi ha...

I absolutely love this place. The staff are friendly and warm, welcoming. Pizzas are absolutely delicious, fresh and tasty. The price is reasonable. What a wonderful atmosphere delight.

Spur of the moment when passing but what a result. Obliging lovely staff and pizza to die for. I personally love a charred edge to a pizza as I believe this is common in Naples so perfect for us. Delicious!!!!

Non ho assaggiato la pizza ma la pasta,che era molto buona e deliziosa. Consiglio molto questo posto perché puoi mangiare e assaggiare molto bene il cibo Napoletano

Something has changed for worse here. We went on Saturday the 5 of August. We ordered 4 starters and 4 pizzas and 1 lasagna that arrived after most of us had nearly finished our pizza, and one of my sons was still waiting for it....

Lovely staff and location. Sat in a niche for a family dinner and it was cozy but charming. In London from the States via Greece and opted for pizza. Loved the arugula salad too.

Wow! This pizza was delicious!! Such a good Neapolitan style pizza, highly recommend anyone looking g for an authentic Napoli pizza in London to stop by.

Excellent pizza, good service and warm welcoming. Italian pizzaiolo (Napoli) with top skills and very kind. 100% recommended

What a find! It suddenly hammered down as we arrived off the tube and we saw this restaurant. It’s beautiful! We got a table for three easily enough as it was quiet when we arrived. The service was excellent and the food divine! Pizzas, focaccia,...

Pizza nella media come qualità e dai costi "inglesi", ovvero 16 sterline per una Diavola. Serata fredda e piovosa con...

Extremely disappointing after having high expectations. The service was so poor, one waitress asked us if we wanted to see the dessert menu twice before we’d had our main course delivered! We were also Sat opposite the toilet! Full view of the toilet as the...

Lovely place, lovely pizza, friendly staff. The best Neapolitan pizza I have ever eaten (I’m the kind of person who goes to Naples on holiday for that single purpose). Thumbs up to the staff, and to Marco.

Nice Pizza, big Selection. Good Service. Very charming and colourful Location. Music too Loud. We liked it - very Good Espresso.

Always good pizza here. It’s traditional Neapolitan pizza freshly made. Great place, friendly staff. I splashed out and had the Tartuffo e Salsiccia which was tasty, with a side salad. Worth a visit!

Average and overpriced, as simple as that. Beautiful decor with a very nice vibe but zero empathy when it comes to serving customers. Staff nice but extremely inattentive. Quality below par and prices over the roof to justify the decor of the place. To avoid,...

Pizza napoletana eccellente: ottimi ingredienti. Abbiamo assaggiato anche la montanara e gnocchi con ragù e, anche se quest’ultimi avevano un...

The food was good, we enjoyed our pizza's, lovely tomato sauce and mozzarella. Dough a little overcooked for our liking. The garlic dip was not as expected, described as 'creamy' on the menu but seemed to just consist of mashed up roasted garlic. Unfortunately all...

Cena nel ristorante situato in zona South Kensington. Ambiente familiare e personale molto gentile. Piatti ottimi e gusti italiani ritrovati...

Don’t recommend this place for families at all. We were waiting for pasta more than 1 hour because Chef was late for a work. After all we ve got a pasta in a plate with broken edges. But the worse think was a taste and...

Ordered a take away and absolutely worst service ever. Between them and deliveroo no pizza arrived and I still got charged. No one could help me. Order from somewhere else.

We found this restaurant by chance, on one of our walks around London. After a long walk and looking for a restaurant we found ourselves in Greek Street where in the 60’s my dad used to go to a gambling club, that was when the...

Well I am not an expert but this pizza was burned… When I asked the waiter if this is normal , he said 100% , so no point in arguing. They added a service charge on the final receipt and at the end they asked...

This is a lovely little restaurant open all day that does great pizzas. Really pot luck if you can get a table as I think there is no bookings. Arrived late afternoon/early evening and not too full.. Staff were friendly and took order promptly with...

Ordered a fritto misto starter and couldn’t believe how little they served us for £18. We got just 8 tiny pieces and 1 bigger!! I felt robbed and I would never suggest to anyone to go there! I’m from Naples and I do know how...

It was raining, dark and so hungry. Situated in a jewel of a quiet, peaceful, pretty square in Chelsea. Exterior was inviting, a real buzz about the restaurant, inside and outside too. Thankfully got a table, with no reservation, and the most fabulous food. Items...

Heérlijke pizza en bruschetta! Een laatste tafeltje aan het raam dat snel voor ons werd schoongemaakt op een gewone donderdagavond....

Great Pizza and great people. ThankYou to all! I love Chelsea Green but I used to go even the first opens many years ago. Amazing service always.

Come ultimo pranzo per questo weekend trascorso a Londra abbiamo optato per una pizza e abbiamo scelto Cinquecento, una pizzeria...

A casual Italian eatery...pizza's not bad (though have had better as sister restaurant in Chelsea), service pretty good/friendly & attentive, and ambience OK, albeit not as buzzy as I'd expect for a Friday night. However, I've just noticed that we were charged service charge on...

We chose to have dinner here as they did gluten free pizza and we were not disappointed!! They do one of the best gluten free pizza I have had in London! Usually GF pizza becomes hard very quickly and therefore becomes difficult to eat but...

Read some good reviews so decided to try this place for the first time. When we arrived I could see through the windows it was busy. It’s walk in only, no bookings. So I went to walk in, but the chap who seemed to be...

Cute authentic Italian pizza restaurant! Great atmosphere and interior design with Italian music playing in the background. The white pizza was delicious! Highly recommended.

Buen restaurante italiano calidad-precio. El restaurante no es muy grande y las mesas están muy pegadas unas a otras. Por...

Ottimo l’impasto e gli ingredienti utilizzati di buona qualità. Personale gentile e attento. Complimenti a tutto lo staff

Ordinata pizza da asporto e antipasti. Tutto buonissimo. Impasto napoletano. Pizza molto buona come da foto delle recensioni.

This pizza was bloody amazing! I com from Italy and I really did not expect to eat proper Italian food in London until I walked into that place. I strongly recommend to anyone. It is low-key but cosy. Sacha was my waiter and he made...

I do not usually frequent italian restaurants abroad but a friend insisted on this Pizzeria so we went for a quick lunch. It has been a very pleasant surprise and we will go back for sure. The pizza is just superb, pure Neapolitan style, the...

An absolutely wonderful place!!!! The staff are fabulous and welcoming. Sasha and Sarah were on the ball and she made the best Aperol spritz I’ve had for ages!!! The menu is incredible. The pizza is the best! Hands down! Just delicious!! The staff were warm...

Cenetta al volo pre maratona di Londra 2022. Là qualità della pizza è davvero eccellente. Se poi si considera che...

L’interieur de la pizza pas assez cuite et la pizza frit etait ecoeurante car tt les ingrédients etait en boule....

Found this place on Instagram raving about the pizza and vibe but I must say both were rather average. Not just that, but it was not a very welcoming establishment. When we arrived there was no host to greet us though there were about 5...

Está bien situado en Portobello. La atención es excelente, igual que sus platos. El sitio es encantador, ¡Ojalá repetir y...

Pensavo che mangiare una Pizza Napoletana a Londra fosse utopia! Invece no! Posso assicurarvi che dall'ospitalità alla cura dei dettagli...

Locale italiano con pizza eccellente e fantastico servizio. Ubicato a Notting Hill gate, appena 150mt dalla fermata metro, offre pizza,...

A fantastic Neopolitan style pizza. Superb base and toppings. Staff good. Great starters and puds. Keep it up. I am Italian so appreciate this place .

Apalling is all I can say!!!! I made a booking over the phone the previous day for 6 people. Left my name and mobile number. Arrived promptly on the evening to be told that there was no booking!! The blond manageress was very unhelpful and...

Premetto, che fuori dall’Italia non amo mangiare italiano (compreso pizza), però passeggiando davanti al locale ho visto una pizza pazzesca...

I had dinner with my partner and we had nice food but the service was very poor. Reading other reviews I see that this place has a problem with customer service. We order two pizzas and two starters. My partner ordered a Frittata and the...

La loro descrizione dice tutto, assolutamente da provare per sentirsi a casa. La pizza era fantastica e il personale molto...

Siamo stati in questo locale a cena e vi consiglio di prenotare perche' i coperti sono veramente pochi. Lavorano prevalentemente...

Food was actually decent but chaotic and forgetful service ruined the experience. We ordered some olives to start, they never showed up. My pizza came before the starters and they said "It all just comes when it's ready". OK well you could have told us...

The manager is rude and didn’t acknowledge anyones existence until we literally walked through the restaurant asking anyone to acknowledge us. There was another couple waiting longer and someone behind us. I’m not sure if we were suddenly invisible but I don’t wish to go...

My family and I attempted to visit last night, and were treated extremely dismissively and rudely by the staff. The website suggested that, while walk-ins were encouraged for smaller parties, tables 6+ were recommended booking. I tried multiple times by both email and phone over...

Se sei italiano e sei a Londra, qui non puoi mancare! La vera pizza napoletana DOC, birra Icnusa e Moretti...

We had the most delicious dinner- amazing salads and a perfect pizza. Service was quick, atmosphere fun and aperol spritz excellent!

A great little tucked away authentic Italian restaurant - great food great vibe great staff great drinks - nothing to not like about this place. A lot of ‘family mama’ recipes to enjoy.

Amazing food, definetly recomend the pizza's and we had an amazing service from Tiago, the greatest host.

After exploring all day I spotted this place and I was in! I ordered a martini, margarita pizza and tiramisu. Everything was absolutely wonderful! I almost returned the next day, very sad I didn't.

One of the nicest Italian restaurants we have been to. Pizzas were delicious with generous toppings. Service was efficient and friendly. Great atmosphere due to decor and staff.

Amazing food!!! One of the best of not the best pizza (and more) we've had in London. We just got back from Italy where we had some great food and this one is at least as good if not better.

I called to book a table of 7 for my dad’s bday, then I called to confirm 8 people and the guy on the phone told me it would be ok. When we arrived the table they gave us was for 6, the guy in...

Pizza napoletana autentica, arricchita da ingredienti di ottima qualità. Anche i fritti sono deliziosi! Il locale è molto bello, particolare...

Pizza ottima. Voto 10 e lode. Ingredienti di ottima qualità . Personale gentilissimo e professionale.

Visiting the area and this looked just the place . Was a busy Sunday afternoon, but we decided we were happy to wait for a table . Didn’t initially think anything about the fact staff just kept walking by us while we were waiting but...

Fantastica esperienza. Sono stato alla pizzeria di Portobello Road e mi sono trovato veramente a casa. Melo e Alessandro sono...

Very nice and helpful staff, cosy interior, and the pizza was super delicious!!! So good! The prices are very reasonable as well. Will definitely be coming back😋

True Neapolitan pizza. Very good ingredients and staff extremely nice. Bonus: playlist of Italian music of the 80's and a super fan singing pizzaiolo :)

Its in the back streets of Chelsea, which is why you might have missed it before. But its well worth a visit for its Gnocchi and delicious dessert! Its quaint and small with low lighting so pretty romantic place to take somebody!

Excellent pizza in the heart of Chelsea. Wide range of starters and pizzas, high quality ingredients and great execution. Only downside: you cannot book a table and waiting time is fairly long (15-45 mins depending on day/time of the week).

Disgrace ! One blame another , just made a call to book a table and was told that only Chelsea branch can accommodate my request . So I made another call to Chelsea branch and rude receptionist told me the same ! I can only...