Chows Chinese in Harlow

food was very greasy the pancake roll was dripping grease, but the worst part was we were delivered gone off prawn toast, as soon as I opened it I could smell it had gone bad, my daughter took a bite before realising, very concerning as to how long they'd been in storage for them to be off, and to send out to customers is not very professional nor good service, makes me wonder about their hygiene standards ..I got a refund for the prawn toast, but will not be ordering from this restaurant again

The restaurant never let me know that the food was going to be late. I only ordeeed 3 dishes & one of them was wrong. The coke wasn’t the size specified on the menu either so 3 things that they couldn’t get right with my first small order. Will not be ordering again from here.

Really bad, would never order from here again. Chow mein was dry and tasteless so I added my own soy sauce, to then take a bite into a piece of METAL as I was eating it! No wonder the food turned up 10 minutes after ordering

over an hour late and only just about warm still

Unfortunately the driver did not follow the order requests. Which was very disappointing. Has kids asleep and was told not to rung doorbell as it’s very loud and he still did it anyway. Food itself was sooo yummy tho :)

Order was late when delivered after I dished it up it was cold,I didn’t expect it to be cold most was thrown away I will not be ordering from here again

still not got food was told 6 oclock

I am normally very happy , but on this occasion I was not . The Duck was dry and had no taste . The king prawns and mushrooms were over cooked and rubbery . How ever I will give them another chance as normally very good .

Nice food, made as requested, polite delivery driver.

Disgusting unhygienic place asked to see the hygiene rating before ordering which they refused. Stay clear

Very disappointing. Sweet and sour chicken Hong Kong style used to come with a nice variety of fresh vegetables rather than onion and green pepper. Satay chicken had absolutely no resemblance to satay at all. I called to say I thought it was oyster sauce, it was suggested that I drive back so that they could explain satay sauce to me… The southern fried chicken batter was soggy. No reason to return.

Great speedy delivery and food

I phoned after 20 mins late to be told it was on its way then half an hour later phoned 4 more times and call was cut off , food was only warm, driver had been told to just say he was only the delivery guy, disgusting customer service . REFUND PLS

always use Chows. food and service excellent

very good food, hot , fast delivery!!!

had to throw the ribs away they were so old and dry. Absolutely disgusting.

Ordered with a 35-50min delivery estimate, food arrive 1 hour and 50 minutes later. Delivery driver marked the delivery as delivered half an hour before food was delivered. Really poor service.

Some of the beef was chewy and inedible

The size of the pancake roll isn't worth the money

Never purchased from this restaurant before, however definitely will be in the future. The food is amazing and very flavourful.

Got order then was brought the right Order but was missing rice

always use Chows for takeaway chinese. never a problem and tastes fine.

food great and early driver tip option not appeared like give tip for driver and not letting me

Food was hot and arrived quickly, as usual. However, the fried rice was bland and tasteless this time.

The pork was very fatty and the fried rice very bland

No food had been delivered this is a joke not the first time this has happened either

Delivery what delivery? Tried to call but no answer ended up going to the shop to see where my delivery is. And it was sat on the side still innthe bag waiting for delivery over 1 hour after order made. It was also cold and rice was uncooked NOT INPRESED

the food was very cold and not nice at all I will not be getting food from them again.

Ribs very dry, tough same as mini pancake rolls. Rest not too bad/passable

one item was wrong but did not spoil the meal

Southern fried chicken delicious, curry sauce is just like when I was a Kid. Lovely

Tasted very stale. Very little taste and overall very disappointed with this!

i accidently pressed collection instead of delivery. phoned restaurant and lady was very helpful and sent driver who was very friendly. customer service brilliant. wouldnt use any other chinese. we love Chows

Ordered full rack of ribs as last order was really good but this order was half the amount, so quite disappointed..rest of order ok

Was all delicious except the chips, needs some work there. The ribs was totally scrumptious 🤤

food took its time and was a little cold on delivery but it tasted great.

The food was fresh and delicious. Will consider again.

The 2 pieces of southern fried chicken was like eating concrete covered rubber and un edible. Even my dog refused it. Don't order from here.

Food was nice and delivered on time but chips were missing

Food was ordered for 5.45pm. JustEat gave time as 6pm, Fair enough it's Friday night. Got to 6.15 no delivery. JustEat says "Food Delivered" (it hadn't been) Messaged via JustEat and it said "Sorry will be with you by 6.30pm" 6.30 came and went, still no delivery. 6.45pm food finally arrived. Not happy about lack of updates from restaurant. If I'd had message to say "sorry really busy, will be with you asap" I would have been ok. But No Update ☹️. Did enjoy once it turned up though

The food is basically nearly cold and a half of my stuff is missing

order took 1 hour 35 minutes to arrive and was cold - avoid

2 hrs it took from ordering to being delivered. Chips were sweaty and was poor like a curry jelly than sauce.

The fried was just plain rice and the noodles were very dry.will never order again could not eat it

Curry unfortunately much hotter than usual

Food arrived cold delivered nearly 45 minutes late by a very surly hooded person who grunted when I said thank you

was stone cold and not much flavour.mostly all onion

very nice good price good taste

Could have been better wasn’t amazing for the money Would be better if you didn’t have to pay minimum spend & Delivery fee & Service charge

I asked For egg fried rice and ended up with boiler?????

placesed my order at 6.10 told by 7.30 would be with me the 8.05 and it turned up at 8.55 and the driver went to the wrong place so had to put in microwave to heat though

From when I ordered my food to it being delivered was 2 hours

always been good up until today really poor

Waited over an hour for our food, and if anyone wants the soups be warned that they are just flavoured hot water, was really looking forward to this and it bummed me out being so late

food didn't show up. says online it's permanently closed but just eat have taken our money and then pressed delivered on just eat.

Ordered via Just eat. Food arrived more than 30 minutes late. Poor quality food and I was ill for 4 days after it. Never again.

Chow mein was burnt but cold, rice was cold, chips and chicken balls were cold and soggy.

Being late was expected as its chrost.as wve

This was by far the worst meal I’ve ever had the order was so late and cold. The ribs were in water not BBQ sauce you could not chew the meat in the ribs had to spit it out. The noodles were soggy the cucumber with the duck was off and the duck pancakes could not even be picked up they just fell apart in your hands. So so disappointed in this.

Had to pick up my own food no delivery was made

Superb food delivered hot and early. Thanks.

All cartons less than half full. Old chips re-fried I'll never order anything from here again. Rip-off

food took an hour and half to get delivered which was half an hour over the estimated delivery time. I wasn’t notified that my food would be later than it was supposed to be. When the food arrived it wasn’t hot it was warm which was very disappointing.

Very bad experience after 2 hour food come after the time estimate delivery bad experience and food cold

Food was cold, ordered large chips and received a small soggy and rotten portion. Not worth the money. Never again.

No answer from the restaurant when I called, requested an update and another 20 minutes was added on. We placed our order at 8:30pm it’s 10:22pm and we’re still waiting……

Food cold and had to be reheated, all a bit tasteless and sloppy

Still waiting for delivery ordered 2hrs ago at 6 now 8 and not answering phone Extremely disappointed Turned up 8.13 del driver rude food tasteless and cold

Arrived within 30 mins part of order missing. Tried for 30mins to get them to answer phone no joy food was cold when arrived

Restaurant would not answer any of my numerous calls to see where my order was, food was late and cold. Restaurant accepted no responsibility for bad service 😡

Food arrived nearly two hours after ordering, not able to contact via telephone to ask where it was. Usually a much better experience

would have been even better hot.

Had a takeaway from here last Friday can only say it was fine had a one person meal A for £11 three meat dishes pork chicken and beef rice and pancake roll will call in again next week

Food had gone down hill in recent months however my food today was back to fantastic again whatever they changed has worked it was delicious. really quick friendly service

DISCUSTING SERVICE ARRIVED 2 HOURS AFTER ORDERING 1 HOUR AFTER ESTIMATED TIME. FOOD HAD TO BE RE-HEATED. WILL NEVER USE THIS PLACE AGAIN.

My experience has been terrible and has ruined a perfect weekend. My food arrived cold un able to eat. we ordered an egg fried rice and received special fried rice. This came at the up most disbelief as my youngest son does not eat meat! We will not be ordering from chows Chinese as their response was unprofessional and unhelpful.

Still hasnt arrived over 1 hr past latest arrival time possible, phone was put down on us and rude service

My food was over 1 hour late. I had to leave for work and get an alternative meal. I am really disappointed and would appreciate a full refund. My order was placed at 18:50 with an estimated delivery time between 19:55 & 20:10 it didn’t arrive till 20:55. Honestly I’m extremely angry.

I ordered a beef curry and it was watery didn’t taste right the beef was chewy chips were cold The only decent thing was the rice I won’t be ordering or recommending anything from here again and it left a nasty taste in your mouth

Placed the order at 16:30 for an 18:00 delivery, it’s now 18:52 and still not arrived

Roast duck in plum sauce was frozen reheated and sent out it looked congealed,tasted like sweet fat. The chicken chow mein tasted like it had been cooked in a pot that had previously burnt rice. I could smell and taste burnt rice at the same time i have never left a bad review before but sometimes people need feed back so they can improve. I will not be ordering from here again

Order is late and likely to be cold and ruined our family evening meal together

Normally good but request box ignored. Not for the first time. Seriously considering finding another Chinese for future orders.

Lovely food and good service. Would definitely recommend.

Late , cold will not order again. .

One star is generous the duck was so tough I couldn’t shred it the bbq sauce was watery

App was not accurate, but this was not the restaurant's fault.

Food wasn’t hot and wasn’t nothing special won’t rush to order from here again 😔

The food was cold when it arrived

Really disappointed how late the meal was delivered.

Delicious as always, chow mein is better without the vegetables though 😁

Food was late by half an hour rang restaurant 10 mins after due time so another 20 mins for food obviously food was only like warm by the time it got here chips were like rubber and the donor meat was burnt chicken was so tough to chew one of the worst meals I’ve had from here very disappointing

Chow mein noodles burnt with hard bone like bits in...food was cold and a little late... not ordered from here in a while and thought id try it again but wont be ordering again from here in a hurry 🤢

Great food, great price, delivered on time. Fantastic service 5*

Chows are fantastic, delivery always been on time and food is fantastic. 5*

Whilst I am ok with cold Chinese food, I lived in the States for a while and it's considered normal, I don't usually expect it to be delivered cold First time I have ever been disappointed by your food

Ribs were probably from the night before, dry, hard and inedible. Threw it in the bin and went hungry. Shan't use Chows again.

The order haven't even arrived, I've been waiting for over 1h after the estimated time, and still not there, and the restaurant isn't even answering the calls

Nothing special, yum yum beef was chewy, but all the food was hot and there were big portions.

Food was delivered cold, restaurant made excuse that driver was stuck in traffic. Will not order from them again. Poor customer service.