GastroRanking-logo
whatsappWhatsapp
phoneCall
desktopWebsite
menuMenu
bookingBooking
2,50

Based on 22 opinions finded in 1 websites

2.5Ambience2.5Cuisine3.0Service
site_photo4

Nº 819 in 921 in Trafford

Nº 18 of 18 Asian in Trafford

Score
OpinionsNoteTripAdvisor222.5

comment_iconOpinions

Rude staff! Feeling rushed picking the toppings and then your food sits on the counter getting cold, for 10 minutes while you wait to pay. Queued for 20 minutes, to find out most toppings were out of stock and we had around 4 options to choose from. Sides also limited due to being out of stock. Don't serve seafood at all, so don't be fooled by the sweet chilli prawns on the menu. Staff (especially 1 guy) rude and unhelpful.

site_logo

Dominika B . 2024-05-19

MORE AT TripAdvisor

This is nothing special in the slightest, the food was quite dry and looked like it had been sat around for some time. The staff weren’t particularly pleasant and at over £10 for a small box I would avoid and go to your local Chinese restaurant

site_logo

Andy . 2024-05-11

MORE AT TripAdvisor

We had an amazing experience with Chopstix Ashley was extremely helpful and friendly, we had never been to this establishment before but we will be returning soon. Fast fresh and tasty food the brand name says it all

site_logo

Dave L . 2024-03-24

MORE AT TripAdvisor

Went to trafford and thought of trying this place . Food was nice and the staff is really polite specially a guy called Waman who served me on that day . He is a really happy and approachable person . He even wished me for my birthday and sorted out my free birthday box .Great customer service Waman . Keep it up .

site_logo

Anu B . 2024-02-13

MORE AT TripAdvisor

I normally get stuff from here it’s been great. I ordered my food at 5:30pm WHERES MY GOD DAMN FOOD?

site_logo

Phoebie J . 2023-12-21

MORE AT TripAdvisor

Had to settle there after nearly everywhere was so expensive. Ordered a mixed rice/noodles combo. What made the food so bad is the flavouring, it's so terrible that you want to forget it but you can't. Not even a drink can make forget how bad it is. Having been to other branches, I can recall how terrible they all are. I'll better pay double for better quality foods next time.

site_logo

Mr2W . 2023-08-17

MORE AT TripAdvisor

Noodles and rice had no flavour. Chicken was mediocre. Will not go again and would recommend others skip it

site_logo

Blaize66 . 2023-06-15

MORE AT TripAdvisor

Stopped off for a quick dinner and it was great! Only read the negative reviews afterwards so quite surprised. Service was quick, food was good and hot and reasonably priced. Would recommend

site_logo

Machael18 . 2023-03-31

MORE AT TripAdvisor

Ordered food from this place through Just Eat. It didn't arrive. They could not have cared less. Told us to take it up with the driver or Just Eat. It's their driver FFS but wouldn't share his details. Went hungry that night and would never eat or recommend these cowboys to anyone ever.

site_logo

Paradise88119 . 2023-03-30

MORE AT TripAdvisor

Normally love their food and when I come to tc I always choose their food but today was extremely disappointed I have tried all options all have always been made on point but I get beef more than any other as a topping today I got it it tasted so different, so salty and burnt didn't have time to stand in queue to complain. However don't get beef today its not the usual that they serve

site_logo

Adventure41819200195 . 2023-03-27

MORE AT TripAdvisor

Ordered a takeaway, not delivered. Took the cash and couldn't have cared less. Blamed just eat. Wouldn't send the order again. So annoyed. Hungry and angry, not a good combination. They really should care more about the customer.

site_logo

J3893SAangiew . 2023-03-21

MORE AT TripAdvisor

Sorry to say, but my first time tasteing this food was Yuk, everything lacked taste, the noodles had no flavour, very dry. The topping which i ordered peppered chicken was dry and still no taste. Won't be going back ever.

site_logo

Elaine J . 2023-03-20

MORE AT TripAdvisor

the service was amazing, all staff very friendly and served with a smile. but the best thing was the food it was hot, tasty a great portion and i truly enjoyed the whole experience this is 100% my go to place now when im shopping in the tc . thankyou everyone at chopsticks it was an amazing experience keep doing what your doing

site_logo

morani89 . 2023-03-15

MORE AT TripAdvisor

Been here twice in December and walked away both times.both times no rice available(rice being one if the main bases of the meal) asked how long for rice they said 15 mins when we asked to speak to the manager he just said we have been busy 🤔,poor excuse for a terrible service.most of the dishes were unavailable without a wait. Chopstix is one of our favourite places but this one is terrible and we won't be returning. This place either need a change of management or shutting down.

site_logo

294adrianh . 2022-12-30

MORE AT TripAdvisor

Woefully slow service, food looks pretty terrible to be fair. The WORST noodle bar I've ever seen Given it 1 star as unable to leave 0.

site_logo

HelenAlmond010 . 2022-12-28

MORE AT TripAdvisor

I took my daughter here for lunch and was pleasantly surprised. We both had the medium noodle box with two toppings. The food was fresh and very tasty. And you don't need to be skilled with chopsticks as they also provised forks. Highly recommended.

site_logo

Jim G . 2022-12-14

MORE AT TripAdvisor

I don't know if this is a franchise or directly owned by the Company but I will be one of the recent customers that will not be queuing up and returning. After going through a long queue and waiting nearly 30 mins for a side dish that none of the staff including the Manager know where it disappeared to, is frankly appalling! Then one of the staff who served the food I ordered poured sauce in an " empty food container". Yes! There was plenty of sauce, but where is the food I ordered?!!!! Surely, anyone in their right mind would know if they are pouring a sauce over an empty food container unless this was perhaps deliberate, hoping that she can perhaps say that she had already given me my order. Luckily, I checked my order before I left the counter to show her and the Manager that it was all sauce and that my food wasn't there. When the Manager asked this staff where my order has gone to she said, she doesn't know! Then adding insult to injury, the Manager had the audacity to say that there was the sauce but they both don't know what happened to my food order! Come on guys, this may not be brain surgery or trying to launch a rocket to the moon, but please, if the owner of this establishment is listening, can you all please put Managers and staff in your food business that could at least do their job and use their common sense and manners to deliver some form of customer service. The food was bad! The service (if someone can call that!) was bad! What else is there left to go back for? Next time I'm in the Trafford Centre. I will be avoiding Chopstixs and if anyone asks including my friends and family, I will be ushering them to another food outlet as in my over 30 years of being both a customer and cooking for others, I have never experienced such an appalling service like this! If people are in the service industry and cannot be bothered to deliver any form of service then I'd suggest, can you please find something else to do instead of ruining your customer's day and inadvertently potentially ruining your employer's business. If I could rate my experience for Chopstix Noodle Bar, Trafford Centre, Manchester from a rating of 0-5 stars: Food: 0/5 Customer Service: 0/5 Availability of Food Advertised: 0/5 So, Chopstix Noodle Bar owner, if you happen to read any reviews here, please improve the quality of your food and hire some staff who genuinely wants to do their job well and offer good customer service. By the way, I had to click on one of the circles on TripAdvisor rating suggesting 1/5 to submit this review even though my rating is 0/5 so just making it clear, it's 0, zero, zero as in nil or in plain English, "Don't bother, going to Chopstix, Trafford Centre, Manchester

site_logo

tokou2016 . 2022-11-22

MORE AT TripAdvisor

Oh dear what an absolute joke. We queued perhaps 20 minutes, eventually it was our turn to be served and the time was 7pm Friday evening . Hardly any choices left . Boxed food went along counter towards checkout, ordered 2 drinks which were out of stock.sat down to cold food !!! Literally stood at check out for approximately 10 minutes !!! As walking away a woman to the left of me asked the staff member at checkout how long she was going to have to wait for her order to be complete as the rest of her food was cold too. Get a grip and sort your food and staff out. One young girl cutting chicken with breadcrumbs with scissors and generally pissing about, leaving a trail of food all over the place , floor work top and box.

site_logo

142LesleyB . 2022-11-11

MORE AT TripAdvisor

The worst meal I’ve ever had at the Trafford Centre. This meal was so bad I actually sought out having to write a review to enable people to save their money. We went on a Tuesday evening. As we got to the counter we found...

site_logo

mariacY574OV . 2022-08-24

MORE AT TripAdvisor

Do not go here you will crap your insides out like hot lava, the food was going down like a treat and then boom it hit me. Sweating like a dyslexic on countdown

site_logo

leighannscully . 2022-07-28

MORE AT TripAdvisor

Called into the Trafford centre for the first time in a decade..and what a find! There are lots of places to eat in the food court but this place is amazing 😍 food cooked fresh in front of your eyes, some great deals and super...

site_logo

alisonfB8234GP . 2022-05-03

MORE AT TripAdvisor

The vegi dishes are my favourite. You could easily come to the trafford centre just for the food court

site_logo

danarB9515KQ . 2021-12-31

MORE AT TripAdvisor

Similary restaurants in North West

restaurant_img
3,5

8 Opinions

location-iconThe Trafford Centre Upper Regent Crescent
Asian

restaurant_img
3,6

2352 Opinions

location-icon1 School Rd
Asian

Just eat app said estimated delivery was between 8:35 and 8:55 i called them at 9:10 to see where my food was and they said it will be 5 minutes, 5 minutes go by my food isn’t here I call again at 9:5

restaurant_img
3,9

93 Opinions

location-icon29 Ayres Road
Asian

Yo uso muy a menudo, este restaurante siempre que apetece un curry, pero todos los platos son deliciosos. El pan es empezar muy fresco son sabrosos.

restaurant_img
4,1

79 Opinions

location-icon76 Railway Road
Asian

Tasteless chinese food. Poorly packed half of the food in the carrier bag. Delivery driver sat there promoting the food to people probably to keep him in a job, as the chinese woman at the front serv