Chococo in Exeter

Delicious hot chocolate and got 1 freebie chocolate truffle per person (were delicious) amazing staff, polite and the drinks were piping hot and came quickly. Will be coming again next week

The best hot chocolate! Such a great atmosphere created by the incredibly friendly staff and cosy interior. Getting a seat can sometimes be challenging, but it’s completely worth the wait. The hot chocolates are rich and there are multiple different ones to choose from to suit your taste. Each beverage comes with a complementary piece of chocolate- which in our case was a honeycomb one! Absolutely delicious. They also serve chocolates, ice creams and food, but I haven’t had the opportunity to try yet. Will come again!

Had an amaaaazing hot chocolate made by such friendly and contacting staff ! Three girls were working and they all had such fabulous energy about them that filled the place with very nice vibes! 10 out of ten service 🥰

It's slightly off the beaten track but it's wonderful place to have a quick treat. Will definitely pop in again if we're in the area.

Had two milkshakes and they were absolutely amazing. Unfortunately my daughter spilled hers but the staff were absolutely fantastic about it and very friendly. Absolutely would recommend trying!!

The only place in Exeter with decent ice cream.

The coffee / hot chocolate took around 15 minutes to arrive and once it came it was with the wrong milk. Ordered a tea cake and it took ages to come as well and tasted more like a biscuit. We were the only people in the store so it wasn’t busy. There were two workers in the store one of them was doing all the drinks / taking ordered while the other was one sat down not doing anything. A man after us also had a stamp card and was supposed to get a free drink but the worker charged him for a drink anyway??? Staff seem friendly but very slow service, chocolate is good but for drinks / food service I don’t recommend.

Lovely customer service, good selection happy girl

Great place good food and a chocolate treat on the side

Our family called into Chococo whilst in Exeter as we wanted to get a coffee away from the chain coffee shops. What a gem that we found down a side street. The coffee, cakes and chocolates were marvellous. The serving staff were lovely and really chatty, and it's clear that they have a lot of regulars. We would definitely go back if we were to go back to Exeter.

Our family called into Chococo whilst in Exeter as we wanted to get a coffee away from the chain coffee shops. What a gem that we found down a side street. The coffee, cakes and chocolates were marvellous. The serving staff were lovely and really chatty, and it's clear that they have a lot of regulars. We would definitely go back if we were to go back to Exeter.

Loved the free sample when browsing which is a hilight to keep brining me back

Great place to have a coffee and a lovely cake too - and a chocolate will be placed on the saucer next to your coffee. Don't have to walk through a department store, just open the main door and there you are - to be greeted by friendly staff waiting to serve you and bring your order to your table.!

The selection of drinks and sweet treats are great. We had the gelato where there were a number of different choices as well as different cocoa percentages on the chocolate ones which was a nice novelty and also some iced coffees. Perfect for the summer!

Called in having had a long day shopping. Lovely young woman (smiley and blonde hair) served me. She was friendly and welcoming. I only wanted a coffee, which she brought to me with the customary chococo delicious chocolate. The cafe was clean, quiet and peaceful. I’ve been to chococo at swanage, Wimborne and Winchester before but never Exeter. I think it’s my favourite. I’ll be back!

Vegan oat hot chocolate came with vegan marshmallows and a dark chocolate dinosaur. Vegan chocolate chip cookie is my daughter's favourite. I had tea and a devious cheese and chive scone. We sit upstairs as we love it up there.

Nice iced coffee and chocolates. The grandchildren enjoyed their ice-creams

We stumbled across this little gem and popped in for a drink and ended up leaving with my own body weight in chocolate ducks, eggs and individual choc chocs of every flavour and a tote bag to carry it all! The young ladies were polite and friendly and my chocolate was delicious.

What a lovely surprise… I went looking for the best chocolates in Exeter…. Found I think the best chocolates in devon. Thank you lady’s , your the best x someone is surgeons fave patient x update 09.05.2022 thank you again chococo , Charlotte I think served me, I’m favourite on Avon ward for a bit… they watched over me and you made me look good…thank you xx update; thank you Olivia, third time for chocolates 🍫 but first time for coffee…that’s very nice coffee.. I will be back. Congratulations for baby 👶… your awesome 🙏🏻

its really difficult to get properly served. no one pay attention to you- especially if you go in solo. seems to serve more as a daycare than food establishment as entitled people with their load of entitled kids with nothing better to do spend hours in there which really ruins the atmosphere. workers have no incentive to do their jobs properly as they always look like they dont want to be there.

Lovely hot chocolate friendly staff couldnt do enough for you

A great place to sit on somebody else's left overs. Too short staffed to be taken seriously.

Incredibly slow service, barista was more interested in chatting to another staff member. I was asked to wait for my drinks but then others were getting table service despite also being sat upstairs. I had to take the drink back as it wasn’t hot enough despite asking for it extra hot. I also read this was an issue in other reviews. I’m a barista myself and understand that overheating the milk can make the coffee taste burnt however, if someone asks for a drink extra hot just give the customer what they want. Hot chocolate and little chocolates on the side plates were both good.

Brownies and coffee are a regular here. Their triple-chocolate brownie is one of the best I've found and coffee always hits the spot!

A great place with high quality chocolates and friendly staff. A good place just off the beaten track to bring visitors to the city.

Amazing hot chocolates and cakes. I left feeling a bit too full! Lovely staff really nice little place on beautiful Gandy St. Thanks guys!

The chocolates are amazing, and the team in Exeter are great

Very tasty drinks, great selection of unique chocs. Nice place to drink and chill. Reasonably priced.

Really nice drinks and chocolates and a big thank you to the staff who are lovely.

Liv and the team at Chococo in Gandy St are fun, welcoming and provide great service. The best coffee and chocolates in town, highly recommended.

Visited on Friday with my 4 year old son for a coffee and hot chocolate, after discussing my dairy allergy with the barista we decided it was probably best I go elsewhere, so we left. The barista felt so bad about not being able to make me a drink that she chased us down and gave me some dairy free chocolate and some for my son. Absolutely amazing service and I will be back to buy more chocolate!

One of my favourite cafes to visit, the staff go above and beyond at making you feel comfortable and welcome.. top tier coffee, chocolate and shakes along with some of the smoothest and tastiest gelato you’ll ever try, 100% recommend if you’re in the area. Perfect place to chill and kick back for a moment after a long day of work other activities. 5 whole stars.

Stopped off for a drink and had lunch at same time. Always like a warm greeting and that's what you get on entering this cafe. Staff were happy in their work. Had a couple of toasties which were served with a salad along with an iced hot chocolate. I know sounds weird but suggest you try it and then decide. Selection of chocolate bases to choose from but if unsure staff happy to help. Nice touch is to give you free chocolates to try before you buy 😉 Shop has some very nice gifts if looking for something different. Well worth a visit and will be back when we return to Exeter.

I’ve been going to the Chococo shop in Exeter since it’s opening. It’s the only place for hot chocolate this side of Dorset. The handmade chocolates are heaven and win regular awards. The staff are always fantastic. I feel very fortunate to have a place like Chococo nearby me.

This lovely place in pretty Gandy St does the best hot chocolate always with a handmade chocolate on the side and they offer a choice of cocoa %. The handmade chocs are stunning too and, if hot choc isn't your bag there are other drinks - coffee etc - but this review is mainly to sing the praises of the brand new brownie. Made with milk and white choc. I was persuaded (took me approx 5 seconds to say yes) to try it and OMG, it was delicious. Great idea, long may it remain on the menu.

Chococo Is a place I go weekly, they drinks are amazing and they are so understanding about allergies, I would recommend to everyone

Staff completely overstep the mark (for the second time - I didn’t think this would be repeated after my previous experience). They can advise and recommend and this would be appreciated but this is more like discrimination as we were essentially refused service. It is people’s personal choice on taking risks with cross contamination (that they have to live with everyday no less) and not up to someone in a cafe to tell a 5 year old child what they can’t have. I am fuming with our treatment and will never return.

Excellent cafe in Exeter city centre. Friendly and helpful staff and a great choice of cakes and drinks. The chocolate afternoon tea is wonderful. They also sell a good range of chocolates, gifts and ice cream.

Well what can I say, if there were 6 stars I would happily award this store them. I am not from Exeter but alway make this my first stop when visiting. The hot chocolate is Amazing! The chocolates are to die for and the service from all the staff is exceptional. Liv is a real ambassador for this company and will welcome you with her excellent chocolate knowledge and friendly smile. Definitely my favourite cafe. Well done.

Two girls did a great job coffee better than Costa. Coco cakes great Lay out of shop is very good chocolates everywhere. A must too vist

First time we been here after a recommendation from a friend. Glad we went we had yummy hot chocs and a yummy truffles. It’s in the nice Gandy street and was first stop for us after getting off the train at Exeter central, lots of chocolate gifts too all looked so nice can’t believe not been here before! We will be back!

First visit today, Flat White for me and Hot Chocolate and a Chocolate treat for my Grandson. He inhaled his and couldn't stop smiling and gave it a 10 out of 10, stating that it could not be improved upon. My Flat White was flavourful and delicious. These fab drinks were served by arguably two of the most friendly/helpful young ladies, an absolute credit to the business. Can't wait to return and will certainly recommend.

Great stop off to refuel for the walk back to Appledore. Amazing location right by the sea. Good basic but local menu, quick service and helpful staff even though it was lunchtime and busy. have a business locally and I'll definitely recommend THE PEBBLE RIDGE CAFÉ to visitors.

Lovely little chocolate shop and cafe off the beaten track in Exeter. We’ll worth a visit for a coffee, hot chocolate and cake. Be careful if you’re a chocoholic, you could end up spending a fortune in there as they have so much amazing chocolate. If you’re after an alternative to the well known high chocolate hotel chain, then pop in here.

Delicious drinks if you are looking for something special. I love the decor inside, very spacious. Good choice of products.

Excellent for chocolate gifts and a cafe with single origin hot chocolate for all tastes! My daughters plumped for milk hot chocolate with plenty of toppings but my dark Venezuelan chocolate with added flavours of orange and chilli was the bomb. You can choose from a range of dark, milk, or white chocolate and then add to them from a range of toppings and flavours. My drink was perfect as the two additives were subtle, as they should be. You can have a chocolate fondue or really double indulge with a brownie and a chocolate drink. They make brilliant gifts. At Christmas I bought their moulded coco bean which you can fill with your own choice of handmade chocolates, they were selling huge chocolate Christmas baubles and their hot chocolate single origin buttons (to melt into hot chocolate) are the best quality. I’m usually a coffee person but I drink hot chocolate here.

wow wow wow wow. Great coffee even better Chocolates.

As far as coffee and chocolate go this is the best place in Exeter. Sometimes it feels like sitting in a nursery, but still, this place is quite special.

Oh exquisit for chocoholics like myself! Calming and great food and coffee too. I always drop in when I go to Exeter

Great little café had the best hot chocolate ever decor a bit different but what great chocolate & my wife's coffee was very good too

Very good hot chocolate indeed.

Lovely cup of hot chocolate & helpful assistant

Called in for hot chocolate and brownies after an awful meal at Pho. Everything was excellent. Great service, great staff and chocolate to die for.

Love this cafe - great hot chocolate, brownies and gelato. Also great chocolate.

Fabulous chocolate shop. Friendly staff, lots of places to sit and the hot chocolate was divine!

A really nice chocolate shop with friendly and helpful staff. The ice cream is really tasty and very affordable. Worth stopping by if you want to indulge your sweet tooth.

I can't vouch for the chocolate itself but the dark hot chocolates are fantastic, highly recommended.

Friendly staff, consistently great service and the best chocolate experience no matter what you chose. Fantastic 👌

This was a first visit for me. Googled it while shopping as usual cake cafe closed. This is a little gem hidden away in Gandy Street. Very nice comfy cafe selling the most amazing hot chocolates in different strengths from 70% up to 100%. On this day I had a fruit scones with butter and Jam plus decaff tea. My daughter had the hot chocolate and a cream tea. Surprised by the price I paid just over £11.00. Will certainly go there again. Sat upstairs on the balcony area. Not to sure about the low tables and chairs it felt like being back at school they were very comfortable and we spent about a hour there. They also sell takeaway chocolates. Which we were given a sample and they are lovely.

Very inefficient so called " method" of operating the ice cream sell; you get to the till, get asked what size and flavours and when asked where are the options- she points at the ice cream fridge and tells you to choose there (after waiting in the queue!) THEN get back to the other queue, back to the till. Till lady says we need to know the flavours to register in the till...how wierd!!! Have the option , sizes etc menu next to till- inform the customer, make it efficient! And operate like every other ice cream parlour out there. When we told them how disorganised it is (especially having a gazillion people in such a small space) we were told off with the excuse of being "one min away from closing" . Why do we care?! And how is it even relevant to the fact it's caos in there??! Ice cream wasn't even worth the hassle!

Very inefficient so called " method" of operating the ice cream sell; you get to the till, get asked what size and flavours and when asked where are the options- she points at the ice cream fridge and tells you to choose there (after waiting in the queue!) THEN get back to the other queue, back to the till. Till lady says we need to know the flavours to register in the till...how wierd!!! Have the option , sizes etc menu next to till- inform the customer, make it efficient! When we told them how disorganised it is (especially having a gazillion people in such a small space) we were told off with the excuse of being "one min away from closing" . Why do we care? And how is it even relevant to the fact it's caos in there??! Ice cream wasn't even worth the hassle!

Always love this shop and cafe. Delicious food and drink and a really chilled Sunday brunch atmosphere.

Great coffee and amazing chocolate selection

Chocolate Gelato Icecream to die for!

Absolutely loved this place!!! The gelato was amazing and creamy (didn’t taste like any artificial flavouring was used), hot chocolate was made from real chocolate (no gritty taste) and the espresso was a pleasant surprise (very smooth and absolutely no bitter taste, tasted like the amazing espresso you’d get in Italy!) the 2 ladies working there were also fabulous!

Great place for a coffee / hot chocolate. And Evie is simply the best! And their chocolates are amazing

They do the most amazing milkshakes, I always get milk chocolate and salted caramel and it has to be the nicest milkshake I have ever had. The drink always comes with a little chocolate gem which is so cute and so nice. I’ve tried the salted caramel brownie and I was not expecting it to be that gooey, it was amazing! The first time that I went there was for my 18th birthday and I got a brie and cranberry toastie that was really good.The staff are always so so lovely whenever I go in. It is easily one of my absolute favourite places in the whole of Exeter.

Delicious hot chocolates (what a selection!), Brownies, cakes, and toasties. Excellent coffee too. And the staff are just the best. So friendly and helpful. Could not recommend this place more

High quality chocolate and cakes. Moderately priced

We make a trip to Exeter from Cornwall regularly so I can get my hot chocolate fix at this place, I'm never disappointed, and that little chocolate with your drink gives you that little extra treat. The staff are always friendly and knowledgable about all the products they sell, both retail and cafe side! The chocolates are amazing along with the selection of cakes and scones which cater for allergies and if you are vegan.

Lovely cheerful service good cup of coffee and excellent chocolates

Friendly staff and lovely chocs.

Half-cafe half-chocolate shop on the ground floor! Extremely friendly and helpful staff. Fantastic chocolate drink and homemade ice-cream! Really enjoyed my time! Thank you!

Love this place and the ice cream is amazing

Stumbled on this cafe. Was brilliant. Service so personable, friendly and fast. Coffee, ice cream and chocolate to die for. Would definitely return if in area again. Delicious

Never met a team quite so in tune with each other and their customers. Always jolly whenever we go in. First class service and such personalty! Well done Chococo!

Absolutely love this place and it was so good to see you re-open today. I have missed the wonderful hot chocolates and boxes of handmade chocolates. The staff are fantastic as always.

Amazing chocolate milkshake made with real ice cream. Great service and price.

I had a perfectly satisfactory tea with a cute side serving of chocolate. But my daughter ordered an amazing hot chocolate (white chocolate out of about 6 different strengths) with their own ice cream in it. Absolutely original and very tasty, apparently!

If you like chocolate, this is the place. All sorts of different hot chocolates, deserts and all sorts. Wish the menu was a little bit more varied though!

Amazing, so tasty, everything in here is divine.

Hay una gama de chocolates calientes para elegir, con porcentajes variables de contenido de cacao (aunque no hay una guía sobre cuál puede ser la diferencia). Me encantaría tener la opción de un "vuelo" de tazas pequeñas para poder comparar varias diferentes. Buena variedad de pasteles y bollos salados (por ejemplo, tomate seco y queso feta, queso y marmita, etc.), los que teníamos eran sabrosos. Todas las mesas estaban llenas cuando llegamos un húmedo sábado por la tarde (arriba estaba reservado para una fiesta privada). Una camarera fue útil para encontrarnos una mesa, aunque no nos dijo (y no estaba claro) que teníamos que pedir en el mostrador; algunas señales sobre esto serían útiles.

I love choccoco, lovely coffee and cake with a delicious treat on the side. Plus freebies at checkout is always welcome and tasty. They have an extensive vegan selection as well.

Fantastic little cafe for chocoholics. Awesome coffee and lots of vegan friendly options.

The hot chocolates are sublime, the chocolates are morish. My only complaint is that I always leave feeling that I may have over indulged!

Pasando por este lugar visitando Exeter con mi madre. Se veía increíble y los menús ciertamente se ven increíbles. De pie en la cola y pidió un brownie y que se sirviera caliente. Mi madre pagó las bebidas y el brownie, que supuse sería el que tenían en el menú servido con helado y salsa, pero cuando pregunté por el helado, el servidor dijo que no había ordenado que acabara de ordenar el brownie, no sabía que tenías que decir que era el que quería en el menú.El chocolate caliente: tienes que pagar más por la crema y los malvaviscos, la mayoría de los cafés están incluidos en el precio.Asientos estúpidamente incómodos con sillas bajas de mimbre en las que no puede sentarse correctamente, por lo que debe inclinarse hacia adelante con las rodillas apretadas.Brownie y bebidas se sirvieron en la mesa. Brownie no se había calentado. ¡Y fue horrible! ! Genuinamente no podía comerlo. Y el chocolate caliente estaba tibio y extremadamente amargo, absolutamente decepcionado, no podía creer que pagara por esto. ¡El brownie que ni siquiera regalaría si lo hubiera logrado! Estaba planeando quejarse, pero el personal estaba muy ocupado! ¡Definitivamente no entiendo cómo otras personas disfrutan de este lugar! No lo recomendaría y no me molestaría volver. Ve a buscar una cafetería decente que sirva bebidas más deliciosas y pasteles más sabrosos.

The Staff are so friendly and its such a welcoming atmosphere.

The place was packed but clean. Tge prices were SUPER reasonable for the large hot chocolate we got (they even come with a little extra chocolate thingy on the side -see pictures-). The hot chocolate was deliciously creamy and tasty. I also had some of their honey comb icecream and some fruit paste. All of it was mouth watering. Their upstairs restroom are clean and spacious, they even have a baby changing space. Great experience!

Delicious and extremely friendly. Not just a cafe!

Best hot chocolate in the world.

It’s located in a love little road in Exeter with lots of small shops. Staffs are lovely & friendly. Hot chocolates are delicious and authentic. But the price is more London price & i had a slice of fruit cake and it was the thinnest slice of cake i have ever seen. To be honest, i give a huge credit to the person who cut the slice as it’s a skilful to cut a slice of cake this thin!

The tastiest cake and mocha, fantastic staff and a brilliant atmosphere. Loved it!!

If you want an indulgent treat this is the place for you!! Everything is delicious!!

Love it here. We visit whenever we can. Great for chocolate lovers. But they have savoury foods too.

Lovely little place friendly and just a joy to go to thank you

More a chocolate shop than place to linger. Had 2 coffees and toasted teacake £14 - too expensive. Far better places nearby.

My Daughter introduced me to this Gorgeous establishment, It Looks really Kool (I'm Old and am allowed to say that..!!)The taste I chose was the 100% Hot Chocolate drink.... and for adventures sake, I added a dash of Orange.. Oh My as George Takel would Say... I say, Give it a Go, the Chocolates all look incredible and there is a selection of Gluten free and a Fantastic Vegan selection (That's my Vegan Friends Xmas sorted..)So all in all.... Fandabidozi-Choccy-Tastic.....

Mmmmmmmm is all I can say. Lovely staff, great product.

Staff incredibly helpful and 'sweet' natured! Is it all the chocolate one wonders?! Lovely coffee with an interesting bite. The girl behind the counter gave us free chocolates to try with our coffee. Lovely upbeat, colourful experience. I'll be back this side of Christmas!

Great place for a sweet treat 😊