Chiswick House in Hounslow

Amazing atmosphere, full of happy diners! Our group had burgers, salads, pizza -- nothing but positive feedback all round!

The staff here are completely charmless and sullen, monosyllabic and borderline rude, and they don’t accept cash … we won’t be returning …

One of the most friendly cafes in west London staff are second to none lovely coffee and food the almond croissants are the best give it a go 👍👍👍

Overpriced, soggy sandwiches (and I mean really soggy disintegrating slop) and grumpy staff who looked aggrieved to be interrupting their conversation even to take my money. AndI heard other tables complaining, too. Next time - stuff you, English Heritage - I'm bringing a picnic.

This cafe is in a nice setting in the grounds of Chiswick House. The service was fine. But the food was poor. I had flatbread with tahini and humus, a salad and falafel. There were just three rather over-cooked falafels without much taste. A thin coating of tahini and humus was on the flatbread. The flatbread was rubbery and extremely hard to cut or break. Breaking it meant getting your hands messy. Cutting it with a knife and fork was tortuous and very tricky in the cardboard box it was served in. . I picked it up within 60 seconds of the alert device going off. It was luke-warm, as were the fries, as was the pot of tea I bought. After eating the flatbread it felt like a lead weight in my stomach. I think I paid about £17 in total and it was not money well spent.

I do wonder how planning permission was obtained for this very modern building just a stones throw from a Grade 1 listed building. It is a very smart, modern cafe with a smart, modern menu. I once said that when Christopher Lloyd put a bunch of wild flowers in a jam jar it was as far away from a child’s version of that as you could get. A lot of talent goes into looking simple. This is more towards the child’s end of the spectrum. And salty. Why is everything so salty? Loud, loud music and a constant invasion indoors of pigeons who flap about and make the countless dogs bark.

Extremely rude staff and poorly made coffee. Big shame as the location is great next to a really nice English Heritage location. The staff seem to go out of their way to ignore you, looking at you when you ask a question and then just walking away, which happened twice. Will not return again.

We came on a busy Easter Sunday. The waiters were all so very young. Needed someone experienced to help them out. service was extremely slow. Everything was very expensive. Tables were not sanitised regularly. You would think that cleanliness should be a priority in this current climate! It's cheaper to bring your own food!

We were walking around Chiswick House grounds and decided to have coffee and cake. We were ordering when we offered cash, this was rebuffed as we don’t take cash. We were left standing without any other means of payment, we left. I thought money is still legal tender in this country. Companies are still using Covid as an excuse, however my mind runs that they do not trust their employees to take money!!! A sorry state of affairs. We will not support the cafe until they resume taking cash.

No sign for opening hours, was told to leave as we came in through the exit, no indication that it’s the exit, only inside. Get organised!

Visited this lovely country house with my daughter and ten week old grandson-system is confusing as you order and pay in one que and then collect drinks in another Payed for pre prepared salad water and cake plus coffee then realised that while we had our food I needed to wait in huge que for coffee- my daughter needed help with the baby and so asked if I could cancel coffee and was told no they would have to call for the manager - what a fuss When we already were struggling with a small infant - no sympathy or understanding from what seemed a young inexperienced staff - did not mind expensive prices but would have expected better service from a restaurant brand which on their recruitment poster branded itself as family friendly!!!!!

Staff were friendly and food was of good quality, but my main complaint is the extortionate prices. This place is a complete ripoff (except maybe for rich Chiswickians). A Pastel de Nata costs £2.95, more than 6 times the price of one in Lidl 49p for exactly the same product. A falafel wrap costs £8.50 which costs £3.50 in M & S, with no garnish, just plonked on the plate that you had to collect yourself. Cakes were £3.50 when £2 or £2.50 would be a more reasonable price. I appreciate that one pays more for a meal in a cafe, but not this much more and not much service eithe.r

Enjoyed my coffee and slice of banana cake. Setting is very good with plenty of seating available and great views. Had a lucky escape as noticed (just as I was leaving) that a young child’s party was in process of being set up. This was on a busy Sunday when I visited the House and gardens for the first time. Didn’t think this was a good time to be doing this type of event really… Food expensive but seems to be good quality. Would’ve liked to have seen more dishes on sale using their own produce from the nearby walled gardens which were fantastic to walk around.

only fairly average inoffensive sub pret food, but was shutting nearly two hours before advertised closing time and turning away customers because it was raining (a fairly common occurrence in the UK). Staff completely unapologetic and seemed to think this normal. Another business that takes advantage of the British tendency not to complain.

Came here with my friends and we had a lovely time. It was really hot and I heard them saying you can go on your 15 min break. 15 mins??? That's absolutely ridiculous. Pay them more or give them longer breaks!!!

Lovely place but staff are extremely overworked-I feel quite bad for them. Foods alright, and I really like the set-up.

i came here with my friends for a nice day out to the park - the food was nice, especially the almond slice, but the staff seemed very overworked, especially in this heat - i overheard the manager telling one of the baristas to take their break, and she came back 15 minutes later! why are their breaks so short??? this is really worrying, especially in this heat, oh my

Unfortunately for two days in a row, I have had a bad experience at the Chiswick House cafe. Yesterday, having spent over 5 minutes in a lengthy queue, one of the people serving informed us that if we were only ordering hot drinks, then we...

Little or no seating inside at present but plenty outdoors including deck chairs!! Lovely, lovely coffee and a warm welcome. Looking forward to seeing the house and conservatory open again soon.

As the title says the cafe is expensive and very disappointing. I have lived next to the park for 35 years. This cafe is now the most expensive I have ever known it. £5 for half a sandwich and £30 for a bottle of Prosecco...

These places are never "cheap", but this one is not as extortionate as some. Well presented food, staff on our visit attentive. Stay inside if there are people outside that cannot control their dogs, one owner with two dogs spoilt the experience for us. It...

I tried to order the muffin with egg and avocado at 12:30 today. The girl behind the till just said that’s only available before 12. I pointed out that it was not listed in that section but she couldn’t have looked less interested! We ordered bacon baps which had 2 minuscule pieces of bacon! When I left I saw a man with the dish I tried to order! They really need to be more flexible, serve reasonable portions and be nice to customers.

it seems the ownership or franchise has changed?? we have always appreciated the fresh food supplemented form their kitchen garden but the menu has changed and its a mission to even read it now as its on a banner above the counter in REALLY small...

Situated in a great spot within Chiswick Park Gardens, this café/restaurant is adequate, 'though seemed to struggle to produce a tea & coffee within 5 or so minutes, even with 2-3 members of staff behind the counter, each working on the single customer in frotn...

Had the chicken kebabs & pot of tea at lunchtime. It seemed all freshly prepared and tasted really really good. Delighted I came hear rather the pub!

Stopped here for a quick bite to eat before making our way to the airport. Simple order of baked potatoes with cheese and beans should have been nice and quick, but no. 45 minutes later tried to get waitress attention (Sisi) she acknowledges we have...

Good value Afternoon Tea with lovely, freshly made Egg & Cress sandwiches (on beautiful seeded bread) along with a scone and unlimited tea! We shared it between two and they kindly provided us with an extra cup and saucer so it was plenty for a...

I often visit CHGT and enjoy the beautiful park, the historic house and the kitchen garden. I also often visit the cafe. This morning was a real disappointment! I ordered poached EGGS 🥚 on TOAST. When this arrived, the EGG (one only) was almost hard...

The park is a gem, beautifully maintained, and a lovely play area and lots of little secluded spots. Even good for cycling. The cafe building is interesting but on a normal day quite hot inside so you can sit outside. The toilets are filthy, with...

This unpretentious cafe is very reasonable and caters for all tastes. The food is superb. My son and I had a vegetarian burger containing beetroot and various other ingredients. I am not a vegetarian, but I thoroughly enjoyed it. It was accompanied with sweet potato...

The grounds of Chiswick House are splendid but the cafe is not for everyone. Located by the playground it is noisy and was filled with screaming children during my visits.

Stopped here to meet friends for coffee. Lovely grounds to wander round. Peaceful, depsite being near busy roads.