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3.5

Based on 1.085 opinions finded in 2 websites

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Nº 672 in 901 in Portsmouth

Nº 6 of 8 Mexican in Portsmouth

CUSTOMERS TALK ABOUT DISHES WITH..beautifultacoschocolateoldsteakcheeseporkchickenmustchillicookedpaymexicanchurrosspicy

comment_iconOpinions

Visited on a Sunday afternoon so it was very busy with families. We asked for a quieter table for two and were tucked under the states in a perfect little spot. Good was good and we enjoyed our visit.

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Jules3377 . 2024-10-24

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What a disaster!!!! Picked the lunch special , never waited so long ever for food . Could hear other diners complaining about wait , raw burgers , wrong orders. When serviced with main course asked if we wanted sauce , and never got any. Restaurant wasn’t even busy. Gave up on dessert as already been there 1 1/2 hours and couldn’t wait any longer. Avoid this place if you want an enjoyable experience. Food was ok , and I mean just ok . Wish we went else where.

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Dobbie11 . 2024-10-01

MORE AT TripAdvisor

Amazing food and great service despite it being very busy! Erika was very attentive at looking after us and made sure we had a great evening.

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Louise . 2024-09-28

MORE AT TripAdvisor

I ate lunch at this restaurant yesterday. I had an e-mail stating a 40% discount was available. However, my server said that only a 30% discount with a cinema ticket was available. My wife has just received an e-mail from Chiquitos stating a 40% discount is available. I feel I’ve been hoodwinked, lured into their restaurant with the promise of a discount that wouldn’t be honoured, I won’t be visiting any Chiquitos restaurants any time soon.

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Terry M . 2024-09-26

MORE AT TripAdvisor

The tables where tiny, Always a Que at the door even through there are free tables. The food came out in under 5 mins It was worse than Wetherspoons Small portions everything looked like it was out the microwave or boil in bag The added extras where literally one folk of the selected item Over priced, pre cooked kept warm food Don’t bother

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Daniel W . 2024-09-08

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I generally really like this resturant and enjoy the food but I'm really dissapointed by my recent experience, both at the resturant and after. I went here for my birthday at the beginning of July - all started okay, service was pretty quick and polite but towards the end, there was just so much smoke in the resturant that myself and two others on the table were fighting againt an asthma attack! Nothing was done about this at all, not even offered water or recieved any acknowledgement that anything was happening. This added to the rather small amount of food I recieved in comparison to other trips was disappoining. To make matters even worse, I was charged for something that I was offered as a usually free aextra, without being informed it would be at an extra cost. However, I couldn't raise it at the time given the fact that I was still fighting the smoke. I have since tried to contact Chiquito through their feedback form and via direct email to the branch and nothing... pretty bad customer service really.

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Megan A . 2024-08-24

MORE AT TripAdvisor

Worst place ever! The starters took more than 30 mins to come, the mains were taking longer so we politely asked the waiter how long it was going to take as we had booked cinema. She said she didn’t know and if we were in a hurry we shouldn’t have ordered starters. She was extremely rude. We missed our cinema session for very average dishes, terrible service and left the place smelling like fried food as the ventilation on the place is non existent. Stay away!

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BR007 . 2024-07-07

MORE AT TripAdvisor

Fantastic food (love the sea bass, and Texas stack burger and stacked churros) great service by Becky, thoroughly enjoyed our night, we will be back

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Mags B . 2024-06-22

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We had a family meal here and the restaurant were excellent with our two toddlers providing high chairs and crayons etc. They bought their meals up first which was really helpful. Unfortunately they messed up our orders and service was slow and the food was mediocre.

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Little Jenny . 2024-06-17

MORE AT TripAdvisor

We were spoilt for choice and decided to have a sharer with sides instead of a main meal. Food was amazing. Fast service and good value for money. We had a bottle of wine which was priced reasonably. Outstanding staff member was Louie, friendly and professional. He is a credit to the team.

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Redtedout . 2024-05-04

MORE AT TripAdvisor

Such a lovely lunch, me and my partner really fancied Mexican for lunch today and we had the perfect lunch and a very lovely service from Kieran! Thankyou

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Zoe M . 2023-11-27

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An amazing day out with my Greek family enjoying delicious food, amazing cocktails and fantastic service from Rebecca and Agi.

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Georgia K . 2023-11-26

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We had the best time, great service from Becka, amazing food and drink and the best atmosphere! We will be coming again for sure! Thank you 😁

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Haydee P . 2023-11-26

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Dinner was fab. Service was amazing. Warm, kind and professional. Becca is so lovely and professional. ;). The rest of the team was auper lovely too. Food was lovely.

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Esther S . 2023-11-26

MORE AT TripAdvisor

This is the second time we have lunch at Chiquito. We have learnt from our first experience that it’s best to book a table which we did today. It’s no surprise it’s always busy and customers on the waiting list happily wait for a table. The ambiance is so joyful, nicely decorated. The waiters are so kind and professional. The food really tasty both visits. A big big thank to Liam our super helpful waiter today helped with recommendation and all was good. Liam even checked on us few times and followed our order up without us even asking,made sure we’re happy and served with a big smile! And that’s with the restaurant packed! Liam managed to keep all the tables he served happy. We’re definitely going back.

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Naddoona . 2023-11-18

MORE AT TripAdvisor

Great mexican restaurant with a really wide selection of food We had the loaded nachos to start with chicken and chorizo, which was delicious, followed by the shredded beef chimichanga and a texas burger with sweet potato fries. I absolutely loved the food but was absolutely stuffed after 😆 A huge shout out as well to our lovely waitress ( Caroline), who was very friendly and helpful. She made our dining experience a great one 👍🏼

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nikkiwinter . 2023-11-15

MORE AT TripAdvisor

Good food, very filling, good quality for what you pay as well. Brilliant and enthusiastic service with friendly staff and clean environment. Thank you to our server Kieran who ensured us a pleasant evening 🙂

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568harleeb . 2023-11-09

MORE AT TripAdvisor

Lovely meal and amazing service from Keiran from start to finish at the gunwharf restaurant very accommodating

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Samara A . 2023-11-05

MORE AT TripAdvisor

What a fantastic place! Kieran was an excellent server - he was so friendly and really helped us enjoy our meal on a day when we had just turned up without a reservation. Really lovely food, great speedy service and reasonably priced. Great awareness of allergens and very attentive. Thank you to all the staff but especially Kieran.

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SaundersRiver . 2023-11-04

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We went without booking on my husband birthday (we unexpectedly had to spend the night in Portsmouth). Despite the restaurant being full, Aguistino found us a table and made sure we had a memorable evening. Thank you so much for a fantastic evening!

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Hamlegs . 2023-11-04

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Excellent service, excellent food and drinks. The restaurant is very well managed. Hats off to the restaurant manager Agi. Thanks Ata

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Arab M . 2023-11-04

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Ambience great, spotlessly clean, great staff and our meals were EXCELLENT. Best meal out for a very long time

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Paul G . 2023-10-26

MORE AT TripAdvisor

Everytime we go here we are so happy. Always good food, good drinks and happy environment. Tonight we had the best service from Luis. Thank you.

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Tourist01986008152 . 2023-10-20

MORE AT TripAdvisor

Our server Kieran was awesome. Fantastic food...great service and friendly atmosphere. Also liked the servers StarWars tattoos and advised him against a JarJar upgrade, which I'm sure he'll be thankful for in later life.

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Simon F . 2023-10-19

MORE AT TripAdvisor

This is my first visit since December 2020 and i was very pleased with the service and attention we had from the guy who served us . I think he is Italian and his name is Agostinho. He made our evening very special and all our requests were met . The team seem to have been well schooled by the Italian guy to put the customer first. Even minor things like a table clearer dropping a knife on the floor is met by a quick glance from him to check whether customers have been inconvenienced. 10 of 10 , we will be definitely back !

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mariyatopalova38 . 2023-10-10

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Amazing and fair priced as always, Food always on time and never have to wait too long for our cocktails! Big thankyou to our server KIERAN who made our experience that little more special! Will be coming again soon.

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chrishQ1779TG . 2023-10-10

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Always enjoy dinner at Chiquito's. Food is good & staff are great. Conveniently located next to the cinema makes it a great spot for date night or a night out with friends!

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Elizabeth L . 2023-10-10

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Service from all the staff was great, our server Kieran was attentive, friendly and genuine- and did more than ‘just the job’ which was refreshing. This was our first time to a Chiquito and it was a good experience, food was great- build your own...

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Jo D . 2023-09-30

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Great evening , food was great also service amazing, especial mention for churros and fajitas. Kieran was amazing and very helpful with my food intolerances.

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Agne K . 2023-09-26

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Had my sisters 18th birthday meal here. Overall food was nice and our waitress Callie was lovely and hardworking however the manager on shift was very unprofessional and rude to her on several occasions for things out of her control. At one point he gave...

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chloe g . 2023-09-24

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Hadn't visited this chain before but were tempted by cocktails and Mexican food. Had two different margaritas ( obviously) which were flavourfull, though not of alcohol! I would be amazed if the glasses had even seen a tequila bottle. Chicken nachos were good but our...

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Redlizziem . 2023-09-24

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This is the fourth time we've visited now in the last 3 months with either a group of our friends, or our children, and we are yet to be disappointed. Food is incredibly tasty as always and the portion sizes are big. Tonight we had...

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Sarah D . 2023-09-22

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Great evening, great atmosphere, great food Dan the manager was polite and chatty, brought out food and ordered additional drinks for us The restaurant was busy but, we were served in a timely professional manner Great team at chiquito Portsmouth led by a polite professional...

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502joanned . 2023-09-22

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We came here to celebrate our daughter going off to Uni. Previous experiences of Chiquito’s at other restaurants was impersonal and bland service. However the staff at gunwharf from the waiters, to the fabulous French speaking manager made it a very happy and memorable experience....

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Wildernessmedicalman . 2023-09-22

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Thank you very much to Erica, who made us so welcome and provided exemplary service. She always smiled and made the evening special. Thank you also to Fatima, who worked alongside Erica and brought part of our order. Again, always with a smile. Finally, a...

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JohnR115 . 2023-09-19

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Returning guest and it was Amazing food and amazing service from kieran as always, always happy to go here

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Annette M . 2023-09-18

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nice family meal for 3, well priced and good food. manager went above and beyond to ensure an enjoyable experience.

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Jon P . 2023-09-15

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Got an email to say that you could have 2 mains for £20 Mon-Fri 7pm onwards So I booked a table for 7.30pm Got there waitress had an attitude when I said about the 2 mains for £20 she she didn’t know any thing about...

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portsmouthlucky7 . 2023-09-14

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Definitely the place to eat at Gunwarf! Good and customer service were amazing even on a Friday night. 😀 the French manager was super friendly.

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Sof f . 2023-09-08

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One chicken salad, one burger from lunch menu plus one coffee. Food was ok. Service was slow. The lunch menu with one course £9+ two courses around £12 and three courses around £14 so seems to be good value.

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Jane J . 2023-08-23

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Lunch deal of upto 3 courses was good value but food just was just average. Service was ok, would possibly return.

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Jon N . 2023-08-13

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We visited Chiquito last night after realising that All Bar one had closed (9pm as it was a Sunday) we are having a few nights away so didn’t realise the time so went to Chiquito as still open. Mains here huge! I ordered chicken fajitas...

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julesStLeonardsOnSea . 2023-08-06

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Absolutely amazing service! Becca was so helpful she made our evening so special! It’s my husbands birthday dinner and it was so special thanx to our lovely waitress!!! Will definitely come back again!

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Darya S . 2023-08-04

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We often eat at Chiquito in Gunwharfe and have happened to be served by Becca. She has always made our experience much more pleasant by being kind to the kids and helping them feel at home. Becca is attentive and courteous with well-developed social an...

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Mazi p . 2023-07-29

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Excellent meal at Chiquitos at Portsmouth quay, the kids menu is great value for money and the Fajitas are the best in the UK. Our waiter Kieron was an absolute star and made it a really memorable evening - thanks!

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Andrew R . 2023-07-24

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Our waiter Sam was excellent. The service was great and he went above an beyond. After having recently had some substandard meals out at other restaurants it was finally nice to be able to say both the food and service was worth the money.

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huggohuggo . 2023-07-03

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our waiter sam was amazing , he made sure our experience was a 10/10, the food was great, came in a perfect time slot. we’re on holiday and my grandad has never had mexican food, but we all enjoyed it! i would recommend to everyone

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jessv922 . 2023-07-03

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Had a great experience at the gunwarf quays Chiquito’s. Our waiter Keiran was so amazing and helpful, Such good service! would definitely come back.

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Dean S . 2023-04-28

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Great service tonight from Kieran, he is very attentive and professional always checking to make sure everything was to our liking! Great server and as asset to your restaurant Food as always was fantastic and flavoursome

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502joanned . 2023-04-27

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The food was ok although hot however our waiter Liam was amazing! Top lad, fast, attentive, entertaining and fun! Would have been a 2 star review without him! Make sure to look after him Chiquito because without great people like Liam your restaurant is distinctly...

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Y6945RFdavidb . 2023-04-22

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Great atmosphere, good choice of food. The staff were friendly, food was nice but wasn’t well presented. Found the drink prices obscenely priced it was £8.20 for a large glass of wine and £6.30 for a pint. Totally over priced and unreasonable.

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AndreaL6853 . 2023-04-14

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Food and service where both amazing, lovely friendly atmosphere, our waitress was very smiley and attentive (not sure of her name but she was pregnant). Great selection of drinks available. So much food to choose from, cane out quickly and hot.

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550stephanieb . 2023-04-09

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Food was so delicious on our recent visit! Served by cally and she was just great, definitely recommend this place if you’re in gunwharf shopping or just want a nice evening meal!

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593mmmlauram . 2023-03-23

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Lovely food but the highlight of our evening was Caroline, she was very attentive - always made sure we were happy and had enough to eat and drink. Very smiley and well mannered, super impressed. Would recommend!

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B1U321 . 2023-03-14

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We had pre booked as there were 6 of us we all ordered different food from the menu, my husband ordered Steak medium Rare but when it arrived he couldn’t cut into it as it was so tough, but the other meals we ok but...

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S4310GKdavet . 2023-02-22

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We normally go to Las iguanas - my partner calls it the works canteen but todays visit caused him to call Cinquitos the “executive dining room” enjoyed the excellent food served by Ruby a real treasure. Would highly recommend a visit. We chose from the...

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A6992CNangelab . 2023-02-03

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It was a very cold evening, we had tried another restaurant where the welcome was as cold as the room temperature and we left without ordering ! We entered Chiquito’s and was immediately warmed by the heating and the welcome, apologies to the young man...

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Connector07455039972 . 2023-01-15

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Went to Chiquitos, Portsmouth tonight. Firstly they seemed surprised we had reserved a table but managed to find us one. I ordered vegan enchiladas, first order was burnt to a crisp so sent it back, no apology from the staff, replacement order was unbelievably hot,...

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Microdonkey . 2023-01-14

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Really good. I booked a table online and arrived a little early, but the staff still fitted me in, despite it being busy. Loved the food, it never disappoints. Great service by all the staff, friendly and helpful, even though they were run off their...

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Captain-VanderDecken . 2023-01-08

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After a difficult day of travelling culminating with the hotel restaurant closing early and leaving us hungry, we arrived at Chiquitos just before closing time. The staff went out of their way to prepare a fresh takeaway meal for us and made us feel welcome...

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Stephen B . 2023-01-05

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Great customer service staff were lovely Food really good highly recommend the sea-bass Will 💯 be back Great atmosphere x

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Denise W . 2022-12-30

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Table booked for 8pm, not seated till 8.35pm, and it really wasn't busy. Then took an hour for the food to arrive. Just a really poor experience that totally spoiled an evening out for 16 hungry boys. No excuses at all, you should really have...

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piersflowery . 2022-12-28

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Attended Chiquita gunwharf quay prior to going to IOW and can honestly say it was the worst experience I’ve had. Every single thing we wanted we had to hail a waiter/waitress (one of 6 stood doing nothing) - drinks, food order, plate clearing x 2,...

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Snimps . 2022-12-16

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Last minute decision to stop for lunch at Chiquitos today and we are so pleased we did. We were seated quickly, service (gutted I didn’t get her name) and the food was amazing. We ordered 2 courses off the set lunch menu. Such great value...

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Praisewhenfab . 2022-12-09

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Visited with family and our server Calli was just lovely, she really made us feel so welcome and was so lovely to chat to without being overbearing (as some waiting staff can be.) Food was really delicious, shared lots of starters and a few mains...

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593mmmlauram . 2022-12-05

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We had a great visit, the food was perfect and the service was exceptional. We are looking forward to coming back for another visit

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ianandrewh2021 . 2022-11-06

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A lovely lunchtime meal. After spending almost £500 on shoes in Loake we decided a spot of lunch was required. We havent been for a couple of meals here but it didnt , and it never has disappointed. Beautiful starters, wonderful mains ,good beers. Really...

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EdwardTheDog . 2022-11-03

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Nachos sharer was small and not as good as can be made at home completely nothing like the food served in Mexico. Main course tortillas was expected to eat off a tissue. Ordered plates and the staff seemed to bulk at the thought I wanted...

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T1148OWbens . 2022-10-23

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We visited here as a group of 6, including a small child. We had pre booked a table for 17.30 which fit in well with our day out and the dinner time and tiredness of the little one. Despite pre booking we had to wait...

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Sarahas_79 . 2022-10-09

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For a Saturday night the atmosphere was great and I don't mind slow service but when the waiter doesn't come over for over an hour, just to apologize for the lack of food ( starters and main course) then you feel bad. No problem serving...

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Fidelscastrol . 2022-10-05

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Food was not brilliant,the chilli was a small spoon full on a mountain of rice but the ladies toilets were dreadful,they should not have been open when the loos were in such a poor state.considering the bill was £81 ,i wish we had not bothered.

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F3924WJcarolynk . 2022-09-24

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We used to love coming here when visiting the area because the Chiquito in our home town has long gone. Anyway, we haven't been to this Portsmouth one for a couple of years now and we could really notice a difference from our last visit....

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RMAR75 . 2022-09-22

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Erika. Lovely woman and she was very attentive which was lovely. We had great food here and drinks were so refreshing. We didn't have to wait at all to get the drinks or food. The place was nice and clean. Definitely wont be long till...

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peterhO8630QA . 2022-09-14

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Restaurant was not busy - quit e a few empty tables. Our server forgot our table and we had to wait 30 mins until we were even offered to order our drinks. Food took another 45 mins to come out and when it did, they...

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N9901DHrosem . 2022-09-10

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After years of not having this restaurant in Ashford we wonted to visit it as missing it in Kent. We were frequent visitors of it back in the day loved it. This visit was such a let down. First service was Slow no drink request...

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E9078EYnataliel . 2022-09-04

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We ordered starters and mains to all come out together. One of our friends got 3 out of 4 of there food order, eaten, finished and our food hadn't still come out The food was okay but had put a big crimp on the overall...

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rickyhD2129BA . 2022-09-03

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Visited chiquitos on Thursday before bank holiday. Booked a table three days before. Requested specific area. When we arrived I sensed that they had not reserved our table. When we were finally seated five minutes later we were asked to move as they had a...

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jamestI212LX . 2022-08-31

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HARVEY!! Love love love. What an amazing guy, brilliant, so funny. A wicked credit to your place. In other news, I’m still up for adopting him.

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Teejay_mk1 . 2022-08-14

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I visited today with my mum and we were taken care of by the lovely Kieran, he was very sweet and attentive. He continuously checked on us and made sure we were happy. He genuinely cares that you have the best experience at this restaurant...

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742tallys . 2022-08-13

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Yummy food, lovely service and nice setting. Thanks to Kieran, our waiter, who checked we were okay and made our stay comfortable. We had: Crispy halloumi sticks Loaded fries Sweet Potato fries Chicken burrito Pork chimchanga Passionfruit and Chocolate tart

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BelindaRobyn . 2022-08-12

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We opted for this restaurant last Saturday and so glad we did. We wanted to sit outside which they managed to arrange for us, but having had a visit to the toilets sort of wished we sat inside and the decor and vibe was lovely....

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cgardiner12016 . 2022-08-05

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Liam , Diana, Dima Lovely experience, great food with Fantastic customer service skills coming from Liam, Diana & Dima. Attention to details from Liam was impressive. The only negative was from a lady tattoo and glasses which I didn't get the name of, relatively aggressive...

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Toth M . 2022-07-31

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Lovely staff and lovely food. We had a great time, only let down was the toilets. In the ladies one was out of order, one didn’t lock and the other was plunged into complete darkness. In need of a refurb

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992ella1977 . 2022-05-25

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Op de eerste etage van de shopping outlet ligt dit gezellige Mexicaanse restaurant. Met voldoende keuze op de menukaart is...

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Marcel v . 2022-05-04

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I have tried to call the restaurant to v discuss this and it keeps going to voicemail. We ordered a beef chilli, a southern fried chicken burger and some ribs. The burger and ribs were supposed to come with a separate portion of chips each....

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Dawn D . 2022-04-29

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God food and cally was lovely waitress, she was very personable and fun to chat with. The chimichanga was perfect and quite filling.

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Josh B . 2022-04-29

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The food was great but our waitress Cally was amazing. She was so friendly and attentive, she made the whole experience better for us and we would defo come back again :)

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Rharris2001 . 2022-04-29

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I'm sorry, but I think the service has been rather poor. We ordered three beers but we got four. The waitress admitted the mistake, meant, the 4th beer is free. But as we ordered the bill they wanted to clear four beers. The waiter -...

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lsi-students . 2022-04-26

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My partner and I went Tuesday evening and the food was amazing! We had the best service from our waiter Johnny! Would recommend!

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Hardiman7788 . 2022-04-12

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Visited with a few friends for a birthday and had such a lovely time. Our waitress was great and really made us laugh, she had such a lovely way about her, we think she said her name was Cally? But she was really lovely and...

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593mmmlauram . 2022-04-12

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We had a lovely meal here on Friday night served by the lovely kieran. He was so attentive to us and kept us informed on the wait on food. He seemed to genuinely care about his guests. Food was great. The sweet potato chips came...

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X1559QPemilyr . 2022-04-10

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Came in for a meal last week with family and was served by a lovely lady called Cally. She was so kind and had such a lovely way of approaching her tables and made us feel so comfortable and really made our visit special. We...

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Johnny921 . 2022-04-06

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A group of friends for a birthday celebration; Poor service, everything was ‘ok’ Meals arrived separately due to a dietary requirement 1 meal returned cold One meal (paella ) was cold on the outside, warm on inside… no offer of replacement We had entended to...

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suehH1342PH . 2022-03-25

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Went in for dinner, sat for 20 minutes without even being asked for drinks. The restaurant wasn’t even half full. We got up to walk out and 2 waiting staff said thank you to us as we left?! They didn’t even realise we hadn’t been...

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L3575AQchloes . 2022-03-11

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Visited with my boyfriend for a pre-Valentines meal, definitely was not disappointed! All the food was absolutely amazing and so were the cocktails! The staff are incredibly understanding as I have some very specific and strange food allergies and all the staff were extremely understanding...

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lucywO1053DY . 2022-02-21

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We came here for lunch 1st of all had to ask for the lunch menu wasnt automatically given . The service was so slow we where popping in for a quick lunch it ended up being a long lunch when tge drink came they had...

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Mayspage . 2022-01-27

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We went there after shopping in GunWharf Quays and we were turned away. The Maitre'D person said it would be at least an hour wait and we could sit in the bar despite the fact we could see 50% of the tables were empty. We...

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Myleene F . 2022-01-24

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NEVER NEVER AGAIN NEVAAAAA !!! I have ordered whole rack of ribs and non alkohol Cocktail Passion fruit party •Whole rack of ribs £19.90, on my plate more bones than meat. Meat sprayed with sweet souse pretendering honey, fries fried on old oil and taste...

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wildcatd2022 . 2022-01-08

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Obviously short staffed with a long wait to place our order but the service from Louis was great. The food was really good and came out hot and on time. Louis was friendly and had a good sense of humour!

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Kai D . 2022-01-05

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A nice place for lunch and dinner. Good variety of dishes for both vegetarians and non vegetarians. The only downside was the service. Was a little slow. We had to wait for more than 20 minute for our food. But overall should give it a...

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JOHNCHERIAN90 . 2022-01-04

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