Chipotle in City of London, Westminster

The bowl was good because you can make it to your liking but I thought they would fill it more for the 9 pounds it costs

Had a salad and Dash lemon sparking water here late at night! Portions were generous and service amazing. Accidentally got a san pelligrino water instead of a Dash and the staff was super understanding!

I recently visited Chipotle and had a satisfying experience. The food was fresh, flavorful, and generously portioned. My [bowl/burrito/tacos, etc.] was packed with delicious ingredients, perfectly balanced, and had that signature Chipotle taste. The service was friendly and efficient, with the staff making sure everything was prepared quickly. The restaurant wasn’t crowded, which made it easy to find a seat. However, the cleanliness of the dining area could be improved a bit. It would have made the experience even better if the tables and seating area were a bit cleaner. Overall, a great place for a quick, tasty meal, and I’d recommend it if you’re in the mood for some fresh Mexican flavors.

My number one restaurant all the time ❤️

Every single time I order from this chipotle the food looks half eaten no care no nothing goes into the food they give you the tiniest bit of rice and sour cream it’s highly frustrating when you order and spend so much money for it to be presented like that!

Service was quick and easy. We had three burritos. The food was fine. We sat downstairs as there weren't 3 seats together upstairs. Pretty much your usual fast food experience.

Over priced and very salty food. Not really enjoyable in my opinion. Not to mention, Mens toilets were out of order. Womens toilets were quite disgusting. Lots if wet toilet roll on the floor.

I love chipotle’s chicken bowl, tasted exactly the same as in the states - yummy!

If you like Mexican food, it will be a great choice. The food is tasty and good quality, the service is nice, the place is clean, so this place is recommended.

Very tasty and clean in central London 🌯

Recommended if you are looking for an easy solution, and also love Mexican food. The ingredients they used seemed to be of better quality than what is often used in such restaurants. A bit of a drag for how easily they charged a fee for extra toppings, when we only asked for a little bit of some things. We also only got a little like the ones we asked for, but the price was doubled without giving any notice.

I was having a great meal until someone stole my backpack. Unfortunately, it is an unsafe place. Watch out your things constantly otherwise they are gone and nobody will do nothing to help you.

Good place, bit expensive but you get large portions too

Very close to the outer net gallery! We enjoy chipotle every once in a while as an easy fix. This was our second time to this outlet. The place is nice and the staff is friendly.

guy commented on my anime t shirt so you get an extra star, food was yummy do not recommend black beans

Great place with delicious food

The shop was absolutely soptless. The staff was amazing and very jolly. I would like to visit again with my friends and because they offered me a free chips.

Not recommended to come to this branch the cashier was so rude and not respectful.

A highly recommended chain - delicious Mexican food, fast service.

good food and good portions even for me as a fat american

Overall we really liked it. Food was great and tasty. But it dropped a star because there was no soap in the loos and maybe the clean down of the big table could be a bit more thorough. A previous diner had spilled oily chilli/tomato on the table and it ran down the side and underneath. My poor daughter was wearing her favourite white top and leaned against the table and it's stained badly. White top is now dyed black. Please wipe surface and sides of tables.

Took 1hr and 30 mins for a burrito :(

Way too salty!!!! 😩 My tongue is raw from the salty meat i had 😓

Good food, but unfriendly service. One guy taking money was helpful. Out of two toilets one was out of service and one didn’t have any toilet paper.

£9.95 for a burrito where they skimp on the meat and other fillings, leaving you still hungry. £2.80 extra if you want guacamole!

Good food but few unwelcoming seats. More suitable for an eat and run. At least the one where I was near Leicester Square.

Food ok, had better prepared food from the store in reading. Pretty rushed and server didn't listen to order.

Hey everyone worst experience even I feel.in Chipotle no cheese ,no gucamole at before 1 hour and this guys tell us that we are about close .

I think that the main problem was the taste of the food. Our tacos were drained in excessive liquids from the salsa which ruined the tacos, the guacamole, and the chicken inside. The service was okay, but I felt like the staff kid too much in front of us while we were trying to communicate more effectively. Lastly, the tables and toilets were not clean and it did feel hard to enjoy the meal like that.

Really nice food! Many options available. Great service! Staff friendly and patient with all the tourists.

David who works at the chipotle on St Martins lane Covent Garden is a fantastic man, friendly accommodating, professional, generous in kindness. Give him a promotion and raise instantly. It’s the employees who make your company and leave the customers happy and remembering the experience and wanting to come back. Thank you David! (Photo) oh, and in case you didn’t catch his name - it’s David.

All good Dropped a star for being tight with the beef barbacoa tho

The place was not clean. Service was good. Food was good

Just Ok - Tortilla is wayy better … ( even though I missed their steak burrito, hopefully it comes back another day !)

Ordered with Uber Eats. Chipotle, which I love... It's not the taste I know.

I liked the food there but the restaurant is too hot.

Cool good but a little expensive

Useful for a cheaper and quick meal if your attending one of the theatres in the St. MARTINS lane area. Pretty standard level for Chipotle so you know what you will get, seating upstairs and downstairs so you should find a space if you want to sit in.

Portions sizes messed up - loads of rice then tiny portions of meat guac and salsa

The staff was very kind however everything was extremely over salted! Been to a lot of chipotle’s… never has it been this salty

Fast service, but food was super salty. And downstairs is dingey and dirty.

Unaceptable first time after 6 months not picking up deliveries they take 20 min

As usual, the restaurant is delicious, the same experience and the same taste as in America.

Tastes just like chipotle in America. A little bit more spicy.

Great food like the American ones.

Waited over an hour and half for food that never came.

I've been to many Chipotle locations, but my recent experience at this one was particularly disappointing. From the moment we stepped in, the staff seemed more interested in rushing us through the line than providing a pleasant dining experience. We were pressured to order quickly, which made the whole process stressful. When it came time to assemble our meals, the staff almost carelessly threw the ingredients into the bowls, resulting in very small portions. This was frustrating, especially considering Chipotle's usual reputation for generous servings. To make matters worse, the employees kept asking irrelevant questions that only added to the confusion. Instead of clarifying our orders, these interruptions made it difficult to communicate what we wanted. Overall, this visit left much to be desired, and I hope the management addresses these issues to improve the customer experience.

Great food, taste and quality is the same as it is back in America. Also a great place to eat dinner since it’s mostly always chill and cozy, employees are friendly and quick. Definitely recommend this location if you want a burrito, bowl, taco, or a drink.

This place is always good, cheap and nice

They always mess up orders…usually omitting my something. The food is good but they need to evaluate the idiots they have working at this place. Does not happen in the US stores.

A steadfast, tasty chain that delivers burrito power. Unfussy, good macros, great taste.

Hardly any meat, very small portion over all for the money

I was happy to eat the rice. It was delicious. Guacamole is delicious.

If you are visiting for the American experience, don't bother. It's totally different than the US, plus the workers greet you like you're uninvited guest at theirs. As for the price, there is no transparency. £41 for 2 small burritos and a bowl is ridiculous. The portions are too small for the price.

Love the simplicity of the meals. Can eat whole week with different combo. Good for vegan too. When you can't decide what time eat..Give this a try.. Simple n delicious meal with reasonable pricing. Tried in US n London.. Have not fail me yet. 👍🏻😋😋

Great customer service, but the food was reallllllly salllllttttyyyyyy!!!!!. I couldn’t finish my burrito bowl because the chicken was salty along with the salsa sauce , which just ruined the taste. The tortilla chips were also really salty, but other than that my experience was good.

Excellent food, the only flaw was that they put the hot nachos in bags so they were a little soggy.

Huge portions, delicious, healthy, love it! The chicken is so smokey and the beef is so tender and juicy.

Busy place but tasty food and fast service.

I ordered and ate a burito here on April 27th. When I ate there someone stole my backpack with all the things in it. It was placed under the table and there was a security camera up there. But it was still stolen. Very sad and please be careful!!! Burito is ok😑

So tasty! Great food, nice place and service. Had a buritto with beef (not steak), black beans, salsa, sour cream and cheese and it was excellent! Tortilla chips with extra salsa were also amazing. Definitely come back! Taste 5/5.

Super tasty 👍🏻😃 and a must for burrito lovers 😋.

A superb taste experience and good service and advice as famous as in New York

I tried beef burrito, but it was fine

While the quality and taste did not disappoint, the size of the portion was definitely a let down especially when compared to the American chains. 25£ for a burrito and a bowl seems a bit much. Regardless, it is worth a try.

Been going to this Chipotle for many years. Always the best burritos. Many memories. Often crowded but worth it for the burritos

Quick service, very generous portions worth the money. Extra seating downstairs which is good to keep away from people constantly being served.

Really disappointing Chipotle doesn’t offer their rewards program in the U.K. like they do in the U.S.

Stingy.. to many other good options around. compare!

Fast food restaurant. You choose what dates they put on the plate. It's very tasty

Worst service on earth. I almost got an anxiety attack while asking for my food. Really really inappropriate and rude. Plus, my purse was stolen while I was eating, and “ none” of the cctv was working in the premisses. The food was pretty good, but not coming back

Beef was very tough. Order another meat. Other than that. Very good 😋

The seating downstairs is a bit grim, food is great!

Shrinkflation is real, Tiniest burrito that the staff did their best to not roll tight and the saltiest guacamole I’ve ever had.

Great food, we really liked the burrito. We came back for the second time, I recommend it!

not exceptional, extremely stressful to choose your own tortilla because the service members rush you so you end up with something you chose in a panic

Wowww! Chipotle thank you! The best burrito in London. So happy to see many Chipotle all over London. Great quality and lots of options!

Best restaurant chain in the world. Wish they reconsider their prices a bit though. Also, a soda fountain wouldn’t hurt anyone.

We went here because we would go to Chipotle in California. The burrito size is smaller than USA. The rice was hard. Not a lot of seating. Staff were nice.

Clean restaurant. The staff is very friendly and helpful. The food is very good and tastes fresh.

The staff is really nice and the food is great!

I always order mine through the app to click and collect and it’s always the best & super efficient service! My favourite branch by far😊

My all time worldwide favorite restaurant. Chipotle has perfected the customized healthy non-fried fast food. Its good protein for vegetarians and the same taste everywhere around the world.

Not great. Veg weren't hot, beef wasn't enjoyed. The tables were dirty and there was no space to sit down as you can't move the seats. I wouldn't go again and don't recommend if eating in. Also the Tortilla chips are expensive but not tasty.

Excelente opção para comer bem por um preço acessível comparado a qualquer pub ou restaurante da região. Me parecia estranho arroz e feijão num burrito até comer e amar!!! Peçam a carne desfiada com molho, a melhor!

Very crowded when we were there. Burrito was ok, chips were crispy and salsa was quite spicy. Overall , only if you were hungry.

Visited during a rather quiet time. A couple comments: (1) the size of my burrito was obviously a victim of central London shrinkflation - okay taste but too small for £10 (2) being quieter the ingredients were not getting stocked/refreshed as regularly, was sad to see I got the last of the very sad/dry looking steak instead of refilling with fresher (looking) meat. (3) they finished the steak in my burrito, but I clear on whether what was left was actually a full portion, given the size of my wrap in (1) - probably not. Other than the above - typical chipotle.

great service, tasty food. no toilets though:/

Firstly I’ve visited this place only for my guests, as they wanted a quick bite. Service is average, although some of the staff are nice. I was ordering food for 6 people and they rushed me through and missed two orders, had to quite up again. Food, tasteless. Atmosphere, seating could be better. Not very clean. I recommend to get a take away.

This location is convenient to the hotel I’m at. I’ve stayed in this area a lot but never eaten at this chipotle until yesterday. The portion size was much smaller than other locations I e been. I also didn’t think it was as tasty.

Cuisine rapide, pour un déjeuner entre deux visite, par contre personnel peu avenant et prix exorbitant pour le peu de quantité servie et la qualité des produits

I’m not sure why the portions are so little?? This is not how the real chipotle operates !

If your not Indian, try to be friends with the staff so you can get your enough portion of the rice and chicken. Worst chipotle experience ever around UK and the US.

No taste at all. Very untidy place. Specially restrooms. Very disappointed, price too high too. My daughter got bad stomach after meal at Chipotle. Was very poor with vomiting. Very very disappointed!

The smallest burrito I've ever seen in my life. About a table spoon of rice. The guy behind the counter scowled when we asked for more filling and gave one tiny scoop more of protein. Paid for a Diet Coke, there wasn't even one in the fridge. Probably the worst customer service I've ever seen, openly hostile in fact. Avoid like the plague.

Food was cold, really stingy with the toppings

Food tasted good, BUT portions way too little especially for the price you pay!! Bathrooms and tables were dirty and just looked used! The service was totally stressed and the store was too crowded. Please change something! Especially about the serving sizes!

Unfortunately I’ve been a fan of chipotle for a while but to see the worker isn’t serving with love like they used too is a shame, the serving size is absurd. I hope they look in to it and try to go back to the good old days. PS. The portion on the picture is after I was asking her to serve more of every ingredient.

Really easy and simple, staff were super sweet. Food itself somewhat overpriced, but it’s what you get

Experienced issues at Chipotle: initially served chicken instead of vegan sofrita, got a replacement but they gave me less rice without notice. Manager, with black hair, was rude and lacked customer service. Overall, don't recommend this branch, considering avoiding Chipotle altogether.