Chinese Dinner in Newcastle upon Tyne

Worst ever service I have ever received! AVOID AT ALL COST!

What's happened??? My favourite Chinese is a joke. I've tried ordering over the phone he couldn't understand me I went in to the shop out of loyalty to Lee and got black bean house special 11.50 all total supposed to be house special with chips separate and a sauce. I got chips 2 bits of chicken 5 huge green peppers no sauce and chips drier than the Sahara in a tiny curry and chips carton are ya joking me ? Prawn crackers stale and soggy. Come on man it's a joke unless ya either refund me or improve your food and give me my actual order I'll change my review. Until then id stay away from here it's genuinely the worst ever Chinese I've ever had. A wouldn't even waste your money. Disgusting like been coming here 22 years.

Every time i eat from here i am always bad i think it needs investigation on food hygiene and cleanses of the shop it is disgusting

Ordered from here for the first time after a long shift, food was not flavourful at all. The next morning I was extremely unwell

Food is disgusting would not eat from here the food is rotten a would not eat the food even if the staff paid for it av been ill ever time I eat from here

Chinese dinner is the definition of perfection. They changed my life. I never knew food could taste so good and make you feel so nice. I love you guys I’ve never met you nor has my partner but the scran is 10/10. I’m placing an order rn as I have a thousand times before 😘

Genuinely one of the best chinese takeaways I've ever been too, guy who made my food and took my order just had insane energy, food was great even after a 20 minute drive to find somewhere to eat. I got a munch box supreme and prawn cracker, we loved every bit of it

physically went into the shop and got the wrong order and drinks, very annoying as we made our way there. food stinks of garlic and doesnt taste the normal way, had to buy ohr own prawn crackers from the corner shop next door because the ones they gave were brown and stale.

The food was delicious. Price is reflected in the quantity and quality of the food. Would receive the Mini Munch Box, plenty of good tasting food packed in.

Really yummy, massive portions as from down south didn’t realise how big portions are up here

Aside from the decent battered chicken, this was horrendous. The egg foo yung was clearly reheated and extremely dry and fell apart. The chow mein was very bland with vinegar for sweet and sour sauce and chips that were like toenails and black as a boxers eye. I rarely write reviews but this place is extremely poor and even shocking. Let down for the family.

Try their spare ribs chilli garlic wow the sauce is just right not too much on and the ribs all 9 that I counted then give up as was full to the brim. Plus with rice you can get three meals out of it easily handy to know for families at tea time ...I mean what child doesn't like spare ribs ;) wink wink xo All served by the beautiful waitress Nicola wow double wow the one that got away ;() see u Saturday wink Wink Drinks are in me xo Dint keep me waiting for that lovely Chinese !!

Ordered food 30 min before my order they accepted my order... And never delivered.. scum bag's

The worse take away ever! Food is totally inedible.

Shocking service, delivery took almost 3 hours and the food was disgusting. The place should be shut down

I order the food at 8:30PM but there was not any food showing up at 22:20. I have been waiting for 2hours for nothing. No phone calls No messages No everything

I love this place. Open til late and consistently nice. Staff are amazing and very accommodating, lass behind the counter/on the phone is class. Drivers are A* . No problems with substitutions or changes to set meals or munch boxes. Reasonable prices. One of the only places left that are doing 'real' prawn crackers instead of those inch thick factory cooked ones.

Nice meal & good portion sizes.

Never order from here. Ordered a sweet and sour chicken and thought it was fine. 20 minutes I later I sneezed and a maggot flew out my nose. DO NOT ORDER

The food came over 2 hours late. The owner came round to the house screaming and refused to leave, demanding money.

Do not eat here, we ordered here and within two hours threw up. The food is of very poor quality they drench it in sauce to hide the fact that the meat is probably old or leftover.

Food was really good, I had no complaints.

This is the worst takeaway I’ve ever had. It came on time and the driver was lovely - but those are the only good things I have to say. The food was lukewarm, the sweet and sour sauce tasted like pure vinegar, the chicken was so dry and over cooked, the prawn toast was soggy. Even the prawn crackers were just bad. But the worst thing about it was the amount of hair in the chicken wings. Disgusting, they look like they’d been dropped on the floor of a barber shop. So disappointed.

Food was horrible. Curry sauce was mushy. Chips tasted like they had been cooked day before and reheated. The meat was hard and rubbery.

My parents asked me to leave this review. First time trying as our local Chinese closes early, both mam and dad said it was the best Chinese takeaway they’ve had for a long time and my dad is notorious for hating anything bar our local. Would recommend.

My go to chinese I've used this takeaway for many years! the chicken black bean is the best around and the munch box Is amazing large portions and very tasty 😋

absolutely disgusting. was multiple feathers in the chicken, which has happened to multiple peoples food from here, looked like someone dropped it on the floor.

Just drove 9 hours in the truck from Wales seen this Chinese genuinely really nice and the staff were very nice, will definitely have again

Do not order from here if you want to eat on the same day! Ordered food on a quiet Wednesday night at 9.30pm. It didn't actually arrive until well after midnight, every time I called I was fobbed off with another excuse and promised it would be there soon, it actually arrived well after the restaurant closed so there was no way to get in touch in the last hours wait. When the food did arrive it was freezing cold and mushy. From other reviews it seems this is a very very poor and badly run restaurant, there are plenty other brilliant options in Newcastle, do not waste your money and time here.

Man from this takeaway turned up at our door last night demanding money for a cold and late delivery we refunded legitimately through Uber over a month ago. This man had gone out of his way to find our address turn up and scream awful words at us while we told him what he’s doing is scary and incredibly unprofessional if not illegal. Police have been involved and Uber have also phoned the police to investigate. This has happened to other people too. Do not order.

Being going there for years and always had excellent food. Delivery may take some time as it’s very popular. Collect if you can.

we got a refund as the food took over an hour and it was cold - WEEKS AGO. The obvious boss just showed up to my house screaming that I NEED to give him money. This isn’t the first time it’s happened to other people either. Screaming profanities the lot.

Excellent best Chinese I’ve had in a very long time munch box was unreal absolutely massive

Just had delivery and was disgusted. Scabby chips. Freezing cold. No taste

Terrible experience, driver arrived more than 2 hours late blaming it on our phone not working although was able to ring when arriving the second time? Food wasn’t even warm. Would not recommend at all

our food was 40 mins late to begin with.. we got delivered SOME of our order and was told by the delivery driver that the other order was 1 min away.. after 10 mins I rang back asking where it was and they said they had to make fresh food as the first delivery driver forgot the rest of our food and was also told they were coming straight to us. after another 15 mins I rang once again and asked for them to get in contact with the delivery driver to ask where they were.. they said they were two mins away. we finally got our order 35 mins after we got told they were 1 min away. when I asked the delivery driver what went on he said it was a mistake and that everyone makes mistakes.. I understand that mistakes happen but I said that he shouldn't have lied and said the other driver was 1 min away. once I shut the door I heard the delivery driver shouting that I had an attitude which I thought was really rude after the hassle we just had. Even after being offered discount on my next meal I will not be returning to this restaurant!

Worst takeaway experience I have ever had. The driver who dropped off the food was rude because I accidentally forgot to put a number on the address and he tried ringing me, only twice. Then had a go when we were at the door, asking for more money and we kept apologising because I actually felt bad and he just kept going off it. Then when I got into the food was the deadest food ever, had nothing going for it. The rice tasted bland, were definitely frozen chips, all the chicken tasted the same and the icing on the cake was the feather IN the batter. Absolutely 0 attention to detail in the chicken. This is obviously the restaurants fault as you can see the feather INSIDE of the batter. Completely disgraceful experience and will never order from here again.

Ordered this hour and a half ago. Called 30 mins ago to ask about it and got told it’ll be 4 mins. Still waiting and called again staff were rude and said it’ll still be a wait. Food will likely be cold by then so will be requesting a refund

Hour and 45mins to come so cold absolutely vile taste of pure grease worst 35quid I've spent ever oh and cartons looked like been used before I don't feel right after it either

Belta place, norty munch and the BBQ spare ribs are bangin

We just ordered for the first time from here. Delivery should have taken 45-60 minutes. It arrived a lot quicker than expected and the delivery driver must have got himself a speeding ticket. HAHA The food was extremely hot! Many times I've had to heat food from a local restaurant, The Chinese Dinner is miles away. HOT, TASTY FOOD, delivered quickly. 5*

The worst Chinese food I’ve ever had, the fried rice was one big lump of mush, the pork curry was all fat and tasted vile only tried here as another was closed. Never again

Delicious and incredible portion sizes

ordered food over an hour and a half ago, I called and the woman was very rude and dismissive, she didn’t care and she just told me I had to wait. So so dissatisfied! I understand things happen but they don’t care about the customers or try to reassure you.

Didn't really like the munchie box I got

Ordered food, 1 hour and 25 minutes later still hasn’t arrived. Rang restaurant to be told it had just went to kitchen and only had 1 driver.. this should have been told when placing the order, this is not the 1st time it’s happened but I understand things happen. Let the customer know what’s going on. I won’t be using this establishment again.

Ordered a munch box from Uber eats. It was delivered quicker than expected (around 35mins from ordering) and was very hot and tasty. Would recommend.

Consistently beautiful. Particularly recommend the classic munch box. Staff need a raise coz their amazing. Always a friendly hello and very accommodating to whatever you want.

Amazing tasty Munch Box well worth the money

Waited 2 hours for food. Had to call multiple times to see where it was. Don't buy from here if you're hungry!

I would love to rate 0 stars but unfortunately it won’t let me! Worst Chinese I have ever had , firstly we ordered at 8:26pm it didn’t arrive until 23:00pm. It arrived absolutely stone cold & was absolutely disgusting. Can safely say I will never be ordering from here again! Called the restaurant twice too receive an update on my order , staff answered and were nice and ensured us it was “on its way” we still waited around 45 minutes after the first phone call before calling back! Food came and we had to use microwave and heat it up but ended up binning it all. Hands down the worst £25 I have ever spent.

Staff unresponsive, brash and rude. Literally cut me off and hung up on me, not helpful. Unfortunately, the food is nice.

First time ordering from here as we were attending a family party and wanted something quick and easy before we travelled back home! however it’s safe to say we will not be ordering back from here when we visit next. Firstly it took sooo long to come atleast around 90 -120 minutes! The Chicken was soo chewy and tasteless and the prawn toast was so greasy Asif it had been fried multiple times. You Expect better quality food and service when you spend £30+ on food.

Easily the worst chinese i've ever had. The cantonese chicken and the salt and chili chicken were both full of gristle and barely edible and we ended up binning half of it. The curry sauce was basically yellow water and the chips were soggy. On top of all of this the order took 2 hours to arrive! Stay well away from this place it was a complete disgrace.

Always use this takeaway foods always lovely and always arrives on time

Arrived 3 hours late, missing items, cold, manager wouldn't refund just shouted at me. Never ordering here again

Absolutely Awful. Ordered once before and was alright but we ordered tonight and was so dry and spicy. Dunno why you felt the need to put half the world supply of chilli flakes in a munch box. Literally threw 3/4 of it away. Sort it out. - Ordered Via Uber Eats.

Been throwing up for days. 100% this place that did it

Poor quality food. Poor trading standards. Food was delivered stone cold 2 hours late - dripping with grease and just all-round unpleasant. I ordered this food through deliveroo and complained to them about delivery time. Over 1 month later I had a suspicious looking man coming to my house multiple times demanding payment in an extremely aggressive manner. This was an issue to be sorted with deliveroo as the reliable 3rd party finance holder and not the customer directly. To sum it all up - poor food, disgraceful customer service and horrendous trading standards.

delivery took 3-5 working days and was cold when it got here and fedex guy was super nice about it. very tastey tho ;)

Ordered food, was mean to be here 7.30 called at 8 as not arrive told it is next order out. Called at 9 as food still not arrive told driver was not able to locate address BS. Then told get sent. 10pm called back again told that it is not come.

I know its Christmas Eve but we ordered at 6.30 and still no food. Now 11.00. Have been fobbed of so with promises of delivery with the hour nearly 2 hours ago. Absolutely terrible and very disappointed. Will not be using this takeaway ever again.

Absolutely appalling service from the boss of the place, ordered food then received a phone call saying that they don’t deliver to my postcode and I will be getting a full refund, which was fine I could just order from somewhere else. However I waited hours for this said refund and never received it. Decided to ring the next day and ask where it was and the lady said she would pass my number on to the boss and I should receive a call, which I never did. Called them back again and at this point it was over 24 hours since my order, and spoke to the boss who said that the refund would be given in 3 TO 5 WORKING DAYS and then abruptly ended the phone on me. Still haven’t got my refund for food that I never received, absolutely appalling. If I could give 0 stars I would. Shocking

Ordered at about 22:30, waited until about 23:40 and then I rang them to ask where my food was, the woman on the phone said I had only ordered my food around 30 minutes ago (some cheek). So I patiently waited until about 00:10 where it said they had delivered my food but it was nowhere to be seen. Don’t bother with this place. They will take your money and be extremely late or not deliver your food at all.

Ordered from here at around 7.15 and were told food could take up to an hour to be delivered. With food clearly being late we attempted to ring restaurant at least 10 times but call disconnected straight away every time. Ended up ordering another takeaway at half 9 as we thought this would never come before it finally arrived 3 hours after ordering with no explanation of where the food had been. Food was alright but sadly not worth the long wait and lack of any communication from restaurant was very frustrating.

Ordered at 20:45, received at 23:15. Not really ideal when the food is nearly 2 hours late after the expected delivery time of 21:30. No warning to apologise, and we had to call the place 136 times before we got to speak to them once. We did this twice before the order finally arrived. No attempt to amend the situation other than sorry. We ordered a munchie box, and the chips and chicken were soggy and tasteless, the rice was also tasteless, the noodles were dry.

We always get our Chinese from here as it is so nice, however we dont normally have a problem with them, but this time we did, we ordered our food then over an hour it had still not arrived, I rang them for them to tell me the driver had been and could not get in the bottom gate, I asked why they didn't ring for them to say they had but the number they rang was out of service (it couldn't of been as I was ringing from that number) I said well is he going to bring it back for them to say I would have to pay another £1.60 for delivery, obviously I was raging at that point and dont have money in the house so after about 5 minutes of talking to the driver the shop said they would pay the charge, anyway time went past and still no food so I rang the shop again for them to say its on its way, it eventually arrived, as we sat down I noticed that there was no prawn crackers so I rang the shop, who rang the driver whilst I was on the phone so the woman said they are going to bring them to you now, so I went down stairs and opened the gate so they could get in as when they left before I heard them slam the gate shut, and guess what THEY NEVER CAME BACK!!! absolutely shocking, I didnt bother ringing the shop again as I was so annoyed by that point...

When I used Uber eats app the delivery time was supposed to be from 9:50pm to 10:15pm but the food never arrived until 11 pm. I made call to the restaurant to enquire about the delay but the reply I got was very rude and unprofessional in terms  of Uber eats standards. Instead of explains and apologizing for the failure to deliver on time the person on the other end was very angry and rude.

Not even half decent food but does the job when it’s the only late night “Chinese” open. Didn’t expect much from a place called “Chinese dinner” anyway

Ordered through UberEats, tried calling multiple times but just got an automated message saying they were too busy. After 3 hours they marked the order as delivered and took money without actually delivering anything.

Ordered for the first time last night so wasn't sure what to expect. The food was absolutely amazing! We will definitely be ordering again. Thank you for continuing to work through this awful time and providing such great service. Our food arrived earlier than expected which was a nice surprise!

We placed an order with deliveroo. After 2 hours the restaurant said it was delivered. It never arrived. They refused to answer their phone saying they were too busy. Disgusting service from the restaurantDefinitely wouldn't recommend. Still hungry

Ordered at 7:10, told that our order would arrive between 7:50 and 8:10. It's now 9:40 and no sign of our food. No updates given. Phone number just diverts to a pre-recorded message.

Waiting time for food is too long

I placed an order at 23.32 worth £16.10,to be told it would be delivered just after midnight. I gave the benefit of the doubt coming from walker until 00:30,rang the shop and they were closed, no food for me tonight after finishing work. Thank you.

Disappointed. I ordered a house special in satay sauce, but what I got was a pile of onions and peppers with just a few chunks of meat at the bottom. The soft noodles were nice, but for nearly eight pounds, I'll go somewhere else next time.

This Chinese was awful! Chips where like Cardboard, Curry was like slime. Noodles where like slime! It was absolutely awful!

this Chinese was bad, chips were very hard, and the noodles were like slime, I found a black hair in my noodles. Rice did not tase like rice and it tasted like soap. I expected better would not come back here.

Nice clean place, value for money

For that area I believe the food is a bit over priced.

Imo, best Chinese takeaway in the East end

Pure garbage service from these idiots, sent the wrong order after a hour when we are literally 5 minutes walk away! Then when we complained to the cheeky woman who answers the blower after 10 minutes arguing and calling us liars sent the correct curry within 5 minutes! They need to teach the silly woman a little thing called customer service we spent 40£ for a birthday tea and they were cheeky and the food was sub par, unfortunately have to give it one star or it would get none!

This takeaway is now called 'Chinese Dinner'. Multiple times ordering from here now, and the food is always as delicious as the last time. Easy to order through their website or app, and always delivered in a timely manner and with a smile. Excellent, keep it up!

Tried this place for the first time last night. Ordered through their own app. The food arrived early and was absolutely delicious, and of good quality. Not cheap, but the quality of the food reflected the price. Portion sizes nice and plentiful as well. We will definitely be ordering again.

Been coming here for years and tonight had to be the worst Chinese I've ever had disgusting and stone cold very disappointed

Nice food, good staff. That being said I think some of the items are a bit more expensive than they should be, but its still quite cheap so that's not really much of a problem

Terrible food, resulted in food poisoning while pregnant won't be ordering from here again, used to be nice and used to order from there all the time

A total dirty scam being pulled by Royal China via the just eat app. Money was taken from my account and the driver still tried to take cash payment at our doorstep. Very aggressive I don't feel safe now in my own home. I am scared these people will come and attack me tonight. What shall I do? Feel like ringing the police????

The food was awful the meat was just all fat the curry had no taste and the noddles were just like slime, I will not be eating here again

I dont normally have a complaint but tonight was disgraceful! microwaved reheated cardboard chips!!! SERIOUSLY!!! Soggy sweet nd sour chicken in batter. A next to nothing mixed curry... couple scraps of chicken nd 2 pieces of char-Sui with the rest being onions nd couple of mushrooms. family have bought off you for years nd this is how you treat your "loyal" customers??? god forbid someone new gives you a try...Is your normal chef on his hols???????

Good quality food.alas prices are getting out of hand.