ChinaOne Cantonese Takeaway in Colchester

Recently moved to the area and have been looking for a new Chinese takeaway to order from. Found the online ordering system very easy to use and delivery was very fast for a bank holiday. The food was absolutely incredible! I’ve never had food delivered so hot. Portion sizes are the best I’ve ever had from a Chinese takeaway too. I am very satisfied with my experience and will definitely be ordering again!! Thank you!

Great takeaway I go there too often

We ordered a takeaway and I was blown away with how helpful the member of staff was regarding my gluten and yeast allergies. I have not been able to eat Chinese takeaway for as long as I remember so didn’t expect to be able to eat it, but I called to ask if there was anything suitable for me to eat, the very kind gentleman told me to pick anything from the menu and he would ensure it was made to my requirements. I chose my meal and it arrived and not only looked great it also tasted great! I am more than happy to report that I have had no reactions and I will 100% be ordering again!

Great food and pleasant staff who are. Ery helpful

ChinaOne came recommended to us after moving to Colchester. We tried another Chinese takeaway which wasn’t/isn’t half as good. The food is cooked and delivered quickly, always incredibly hot, handed over by a friendly, polite face and is reasonably priced for the quality received. Will definitely continue to use this establishment.

Our go to Chinese, very good food and the staff are nice

Nice food and really prompt delivery.

Tried several chinese takeaways in colchester. This bar far the best.

We ordered vegetable Singapore noodles for my girlfriend as she is vegetarian, but when we got home there was prawns in it. As this was going to be the only dish we ordered that didn't have any meat in it, my girlfriend couldn't eat anything. We got the takeaway for my girlfriends daughters 15th birthday and we had family round. My girlfriend had to make herself something else, which was an inconvenience.

Awful went for a few bits and ended up with food poisoning and not to mention it was expensive

This Chinese takeaway is located just opposite the petrol station on London Road. Small car park available at rear but if busy you can park on street outside. I haven't tried delivery (as they charge) but collection is simple... I call and confirm what we want and then drive over and pay when I get there. Very rare that I have to wait too long. Food itself is pretty good. Only occasionally do we come across something that we are not keen on! Price is probably fairly average for the area. Staff are always polite and friendly.

Don’t understand the negative reviews as we’ve never had anything but positive experiences. Food always spot on and they delivery really promptly.

Great food and service. When ordering a takeaway the food is always ready for collection on arrival and is delicious. An excellent takeaway you can rely on.

Incredibly rude man behind the counter. Will not use again purely because of his attitude.

Friendly service, & lovely food as always. It's our fave choice for take out when visiting the area.

Best Chinese food in the whole of Colchester. I've tried them all.

This place is a joke I’ve been going for over 3 years and I understand thing happen but big wait for food 5 times I have ordered to pick up 20 mins and had to wait for over 1 hour after standing in front of them to get it sorted 2nd problem is that you order a delivery at 6pm and at 8pm still no order has turned up and being told that the driver is on his way.. this is not a one off for me but sometimes you have Enough. Such a shame as the food is lovely but not worth the hassle..give it a miss

Terrible customer service and ordering system. Rude staff who are intially friendly as they want their money. Ordered on the website, our order was put through twice due to the website being busy and in their words 'glitchy'. Initially on the phone they reassured us they would not take both payments. Even offered us a 20% discount on a next order. The next day they took both payments. They denied everything they had said the previous evening and refused to refund us.

man on phone kept shouting at me. i just wanted a poppadom

Ordered a meal online paid via debit card .. the food was delivered on time.. 3 hours later I get a phone call to say we hadn't paid ! We had it was on our online bank statement. Was rudely told to email proof which we did to then get another call to say we hadn't paid the right person?? Well we ordered from your website you delivered the food so we obviously did order from your restraunt and paid yoir restaurant otherwise you wouldn't of delivered the food .. horrid takeaway very rude staff would never ever order from them again. And the food was horrid wish we hadn't paid 😕

Terrible experience. The man on the phone got irritated when I asked him politely not to add an ingredient to the dishes and he raised his voice and talked as though it was my fault asking that, extremely rude indeed. Learn how to talk to the local public, otherwise, there's absolutely no point being on the job. Food arrived, and that ingredient was in all of the dishes and was greasy and very salty. I won't be ordering from there again, I do NOT recommend at all.

Before I gave a 5 star review and enjoyed my Friday treat but today the gentleman, when placing my order I couldn't hear and he starting shouting at me being very rude. Won't be returning and I won't be recommending to anyone again.

Used to use them, no more as they allow their delivery drivers & customers to drive & park on the pavement & won't do a sodding thing to stop it & use their car park! It is now no longer safe to walk there anymore & shows their hatred to those who don't drive.

The food is good but the Customer Service is just none existant. I felt as if I had committed a Burglary by entering the shop and ordering food!!!!

Thought I'd give this one a go to make a change from my usual. .... big mistake. Very greasy and tasted of old burnt oil. Also some manners wouldn't go amiss. Not one please or thank you from the guy serving. Take my advice and avoid at all costs

As always delicious food... ordered online very easily... collected at requested time...

The man who takes order is very rude and if you try to change something on the menu, he speaks very badly and is very angry The food is not excellent either ....so stay away😡

I've tried a few and so far this is the best Chinese takeaway in the Colchester area to my taste. The food is very fresh and well seasoned. UPDATE: I think this place may have changed hands since my glowing review.

First time ordering and also the last. Very rude on the phone, zero customer service skills and tried to overcharge. Cheap ingredients and salty had to drink lots of water after. Nothing special, below average fake Chinese food so don’t expect too much. I would not recommend

Tried to get takeaway new years eve. Waited for half an hour in freezing weather, didnt even get to order. Gave up and went home.

absolutely rubbish, delivery is 2 hours late

Really tasty food, good value for money. Will def raccomand it.

Me and my partner had an absolute lovely meal this evening, M2 meal for one and a Crispy chilli beef all for £15 great value with free prawn crackers too.

terrible food. the sweet and sour sauce is probably just vinegar. all soaked in fat and smells bad. I do not recommend

WOULD NOT RECOMMEND i use to order from here all the time but recently the food has been awful i orderd bbq ribs and they turned up in gravy called to get a replacement and they argued that i was wrong ive worked in restaurants before and in that line of work the customer is always rite if they say the food they have orderd is wrong or not upto standard you replace it not argue with them second to that the chicken wigs we orderd looked like and smelled like they had been microwaved the noodles were bland with no flavour the staff are rude

First time ordering. After a small issue with the payment I received my food. One of the best Chinese Takeaways I’ve had. Not a single complaint about the food or delivery. Found my new favourite Chinese. Thanks

Having recently moved to Stanway i decided to give this a try and am very happy with the service. Paid by card over phone.Delivery turned up in the time told , food piping hot and tasty.Will definitely use again.

Ordered from here the other night and will definitely be ordering again, food was lovely and piping hot despite being a bit of a drive from us. Would definitely recommend

Absolutely lovely food and service. I have ordered here a couple of times and its always hot fresh and delivered in a good time. Shame you dont open tuesdays as i had to order from somewhere else last night which was awful. Please open 7 days a week! Very reasonably priced and lovely staff, worth the money all day long!

Good food, good price, quick service

This is a pretty good chinese and delivery is reliable. The Chow Mein comes as large which is a bonus.compared to other places. The only issue I have is the poor quality of the chicken dishes, its fine in the fried rice etc but in the actual chicken dishes, its very watery. Hong Kong Chef a few doors down has good breast chicken but terrible beef, Chna One has terrible chicken but great beef. If you can be bothered I would order from each as they are so close. They also need to get a front door that fits as its like a cold room in the waiting area, even the staff are wearing coats.

Best Chinese in Colchester lovely hot food great service

Appalling food. Squid was like rubber, rice was over cooked with cheap meat cuts thrown in. Shocking.

Quality of the food was awful nothing tasted fresh... under cooked sweet and sour chicken balls and nasty tasting sweet and sour sauce... chicken curry was overly sweet and lacking sauce with cheap processed rubber chicken pieces in it. under cooked pancake rolls... only thing that was mildly edible was the rice and prawn crackers... ended up chucking it in the bin! avoid at all costs if you like good quality food!

New people took over at the start of 2019. Just as good as always.

After a long wait. The food was awful chicken curry was very dry the rice was thick over cooked. Chow mein no better put it in the bin

Pleasant and staff accommodating - however it seems to have got very expensive now, so less a regular more a Special meal.

Very tasty Chinese. Ordered on the phone, said it would take 45 mins and got it before that time. Definitely ordering again from here

Great chinese. Really tasty food. Can't fault it!!

Not the nearest to us but food suits our taste. Offer on phone and collect 15 minutes later. Has some parking available.

New to the area. Placed my order, it took over 40 minutes before it was ready. Definitely won't be ordering again

WARNING UNDER NEW MANAGEMENT. Gone is the excellent food and first class service, to be replaced with missing orders, appalling unorganised service and over or undercooked food. We have used China One every week for the last 3 years, tonight’s efforts was the last time. Such a shame....

Always had fantastic service from China One. Great food and prices

Always great food and very friendly staff!

Great food. Quick service. Portions are good value for money

Gone down hill lately, rubbery prawn crackers, crispy chilli beef tasteless. Shame as we used to come here alot but have now ventured to other Chineses in the area which are much better.

Good food and very quick service

Excellent food especially for delivery On time and the driver is wonderful and full of knowledge You must book!!! Friday and Saturdays are the best nights

Very good food at a good price. Quick service with friendly staff.

We gave this Chinese a try, a change from our usual, we won't be using it again, the food was quite expensive & didn't wow us it was just ok, delivery time was good, but food was luke warm not hot on arrival & prawn crackers were soft & stale!

Friendly staff always happy to help

Poor & rude service experience. Historically, I have ordered from here once a month, for the past year. The food is ok quality and it is convenient to where I live. However, I have felt that it is over priced. Today, I called to make an order, and was asked to wait. After several minutes waiting and listening to people make orders on the other phone, someone finally picked up after I called out. When I commented on the wait without being updated, all I received was rude excuses. No simple apology. Out of frustration I said that I would leave it for today and the guy just hung up the phone. If you are going to be in business, learn how to treat a customer. Shame!!

Good food, decent price and friendly helpful staff.

The only place I will get Chinese, best staff, best service, best taste! What more could you want!

VEGAN dietary requirements catered for if you explain when ordering. Would be nice if they added a special vegan menu though. Tasty, fresh food. Better than most I've tried in town.

I've used China one for years now, always enjoyed there food, an never had a bad meal. Ordered tonight an as soon as I opened the containers could tell something was wrong. Absolute rubbish compared to normal. Phone back to complain andApparently they been taken over. Avoid if you used to like the old food. Such a shame

Superb food,friendly staff ,highly recommended ,you won't be disappointed :-)