China Kitchen in Swindon

Me and my friends are regular customers and they always throw in prawn crackers. They must have a new staff called Nicola and because we were £1.70 off the £30 she said no. We’ve always have been given these. When I questioned it she was abrupt, rude…absolutely shocking after we’ve spent so many orders with my friends at china kitchen. Terrible customer experience.

An excellent meal as usual. But this time I have a complaint... The pancakes that came with the crispy duck starter were of a very poor quality. They were very thin and split easily making the dish difficult to eat. I imagine these pancakes are bought in and the supplier has changed. Shame.

Sweet & sour prawn, chicken with garlic and chilli were both very very sweet and I could not tell which was the chicken and which was the prawn!!! Very disappointed, though the portion sizes were good. Sorry will not be going here again

Portion meat content is good and very tasty. Has always delivered on time(very quickly). Well recommend.

Great Chinese, fast delivery time and food is always hot. Hasn’t disappointed me yet! Can’t go wrong with a chow Maine

Overall a great experience from placing the order right through to enjoying the incredible food. The web site was easy to use and after placing the order it was confirmed by email. A little while later I was called by a helpful person who confirmed my order and told that they had applied a meal deal discount to the order that I didn’t know I was entitled to! They then and only then they took payment. The Food arrived exactly on time even though it was Good Friday. There were excellent quantities of all we ordered and the food was hot and tasty. All of the food was of excellent quality and we enjoyed every dish. We have tried numerous Chinese Takeaways in Swindon and the highest praise that I can give The China Kitchen is that I wish we’d found them before and we’ll not be going anywhere else in future.

China Kitchen was recommended to me by my daughter, I have just placed my first order, immediately after confirming the order, I received a call from the restaurant confirming my address, my order and whether payment would be cash or card. I was told that they would make my order into a meal deal, saving me money. Amazing customer service, and I am sure the food will be everything I expect.

Been using this restaurant for more than two years never had anything but great food and excellent service.

Another exceptional banquet delivered to my door for our New Year's Eve celebration. Thank you China Kitchen for your consistently excellent cooking. The crispy duck is THE best I have ever eaten, better than most expensive restaurants but since nothing is perfect, I noticed the Hoisin sauce was very thin with little flavour. It would be a shame if not paying attention to the little details spoilt things so please watch out! Meantime, thanks again and see you very soon.

Have been here a few times for a delivery takeaway and have always been greeted with an amazing service. They always go back through your order thoroughly to ensure everything is correct and advise you of the delivery time before you’ve even started your order - which I I think is great. Very reasonably priced and food is nice.

I won't be buying from here again - the food was over an hour late having ordered an hour ahead of time, it was luke warm in parts and stone cold in others and when I called to find out where my food was after 30 minutes they told me it had been despatched. When I then called a further 30 minutes later they promised that it was on its way with a driver who only had one order and so would be pipping hot on arrival. Given that both of these things couldn't be true and it ended up being so cold on arrival, at least one if not two of the people on the phone must have been lying. I have never left a 1 star review before but here I feel it is deserved. I ended up throwing the food away and eating something else

We had a superb meal delivered last night. We always use China Kitchen for Chinese food in Swindon as we consider them them the best. The food last night was better than ever - the best yet. One tiny improvement needed. Please mark gluten free options on the menu as we're unsure about sauces etc. But THANK YOU China Kitchen we will be back very soon.

Been coming to China kitchen for ages while in Swindon. It’s always been nice, tasty food. Meal deal is good value as well.

We’ve been ordering our Chinese takeaways from here for years, always get it delivered and it’s always been fantastic. Tastes great, arrives within estimated time frame, with 3 fussy children we’ve always found food they enjoy from here, definitely recommend- staff are lovely too

Happened upon this place during a recent visit to the area. Ordered online and it was ready to collect within 15mins. Friendly staff and food was very plentiful and enjoyable

Ordered a takeaway in lockdown for our Sons birthday yesterday, based on a recommendation. It arrived well within the time scale given. The food was hot. The duck had been taken off the bones for us. The shredded chilli beef was crispy (unlike some other chinese takeaways in the area). I could NOT fault it. Our Son, who usually picks through the other takeaways we've ordered previously, wolfed this down and asked for more. SO pleased to have actually found somewhere thats nice AND delivers.. YAY!! We will be back.

Spent £40 on a takeaway the sweet and sour prawns were as hard as rock I think they had been re fried the pan Asia dish chicken with onions was watery . Tiny amount of duck in the garlic and ginger dish which was full of fat and gristle.Very disappointing food not worth the money.Would not recommend this place no quality control or care

Long time customer tried to order this evening, but was told it was suddenly £4.10 for extra pancakes, cucumber and sauce to accompany duck. Very disappointed at this change. Will not be using again.

Very prompt service and really enjoyable. Only disappointing dish was the chicken sate, it was like leather. Would certainly order from there again.

I was working in Swindon for 4 days and each night I went out for a take away I decided to get a house special fried rice which had lots of veggies and some prawns and meat which was very tasty

Great food. I visited while away with work and wanted a take away to have in my room. Very tasty food with good service

First time, and what a great experience. Tasty food, good portion size, great service and excellent value for money, my new favourite takeaway...nice one 👍

Never had any issues food always comes fast (within the hour) comes hot always what I ordered I always order online always get a call back within 10 minutes of order being placed only thing I can say is id love more flavour to the food apart from that they brilliant

We have had takeaways about half a dozen times. The food is fine but not that good. Chines should be tasty but I think this is a bit bland. The staff are friendly and will help you with choices but not the tastiest food I've eaten.

Great food great service staff always polite food in a timely fashion couldn't fault there service great experience!

Ordered takeaway as we couldn't be bothered cooking! Told it would be delivered in 45 minutes, but it arrived after 35. Very generous portions, all hot and all very tasty. Think that we have a new favourite Chinese takeaway!

Called in for a Chinese and the man behind the counter had a job to talk, I asked what he recommended, he grunted and just reached for a menu and shoved it in my hand, I went elsewhere, I since found out that the man was the manager of the outlet, poor customer service.

Meal delivered for six of us. All dishes were presented in quality plastic tubs - ideal for the freezer afterwards - but due the distance they had to be brought from, were not too hot. We should have put them in the microwave!

Ordered an meal last night... it was delivered and the dishes where still piping hot! We had friends over so easy option was to order in... my favourite dish is the szechaun chicken it is full of favouring...friends was please with the food to and they will be ordering again too... Will recommend to friends this takeaway

I have ordered recently with China kitchen and I just want to say what amazing service. Everything was perfect, the customer service was incredibly helpful and even the drivers are friendly. The chicken salt chilli in particular is my favourite, so flavourful and top quality chicken. Would highly recommend.

Ordered a meal deal saver of 17.95 which I’ve ordered for years. This evening I received two chicken dishes that you can not even cut with a knife and when opening is like string. I don’t even believe it is chicken, I rang the shop to complain and they offer me a £5 refund if I send the food back. Even though the meal deal is 3 dishes and rice. I send back half of that and only get £5 refund? Usually great. But horrible food and when you actually have to deal with the store it’s terrible service.

Tried to order a large food order tonight, processed it through and they repeated the order back and it was correct. We waited over an hour for our food, when quoted 45 minutes to 1 hour. When the food arrived we were missing three of our dishes and received two dishes we did not even order. When ringing to try and correct the order they did not even attempt to help. They just dismissed the fact that we had two dishes we didn’t order and demanded we would have to pay for the extra dishes we wanted, even though they read the order back correctly to us. The manager was rude and also unattentive. We have been using this company for years and after this we will not ever use them again. Awful customer service and no attempt to correct the order.

Number one choice have used others but always come back . Love the chicken noodle soup. King prawns dishes , ribs also favourites in our house.

fantastic customer service. food came piping hot. delivery driver was polite. amazing quality. Will definitely order again.

made an order for delivery. pricing was great. person on the phone was very knowledgeable food came early. excellent quality. piping hot when it arrived. driver was very polite. definitely will order again.

Best food in swindon prices great and delivery quick that's why I always order from here Would highly recommend to anyone

Thought we'd try again a while after a pretty dismal takeaway and wish we hadn't wasted our money. Would not recommend. Best trying somewhere else

Had a fabulous meal tonight... our first order from China Kitchen. The food was full of flavour, delivered on time and hot. Will definitely be ordering from here again.

Ordered for family and the food was absolutely superb, brilliant service from start to finish, has got to be the best Chinese takeaway in town.!!!!

I tend to use various Chinese take aways and will use one until the royally screw it up and then try the next. The testament to this one is I have used them for years now and they never disappoint. Obviously well run and managed and with fantastic chefs who know what they are doing.

We thought we would try a new Chinese take away, perhaps we shouldn’t of. The food ranges from good to very poor. Beef, pepper and black bean good. Thai green curry very poor. The rest remarkably average. Also, to round it off, the sweet and sour chicken balls never came with the sweet and sour!!

Amazing quality food here very friendly staff and have never failed to disappoint would highly recommend to those looking for a Chinese in Swindon it get’s 5* from me

Recommenced by my Greek friend, very nice food and always great customer service. Delivery was very good and fast, would highly recommend!

Ordered food from there last night and the food was great. It was fresh hot and it was very tasty . Staff are very friendly

Ordered a takeaway last night from China Kitchen and the food was outstanding! Arrived in very good time and the food was extremely tasty, easily the best Chinese, would highly recommend!

I order from China Kitchen all the time and they never fail to disappoint! Friendly staff and the manager is always smiling which gives the whole place a great vibe!

Was recommended by a couple of friends and China Kitchen didn’t disappoint! 5* from me! Bloody Brilliant!

Fantastic food and delivered within a good amount of time. China kitchen will now be my go to place for a great takeaway!

Great food, great customer service, and the manager even knows my orders off by heart now! Definitely recommend to anyone else.

I regularly order from here and every time they have not failed to provide great service and the food speaks for itself! Full of flavour, great texture and you get your money’s worth with good portion sizes with an excellent range of food to choose from! No matter what you order the food never disappoints!! The manager is always friendly towards his customers and happy to help!

Always order from here! Great food, speedy delivery, decent establishment! The famous meal saver is the one to go for!!!Craig smith

Been recommended to go here a few times by friends, so I thought I’d give it a go. Meal I had was excellent, and delivery time was very reasonable too! Anytime I fancy a Chinese, this is where I’ll be coming!

I ordered a chow mein and asked that it was'nt too dry. It was tasteless and put together with no love or care. Thank god I didn't order anything else. Terrible.

This is one of the best Chinese takeaways around Swindon, always delivering the food in a reasonable time and delivering food which is piping hot and full of flavour. A nice touch to add fortune cookies and chop sticks with every order.I will definitely be ordering from here again never fails to deliver to there standard.

Just moved into the area. This place is excellent. Friendly staff and fabulous food. Delivery on time. Recommended. Martyn.

Took my order and my money and cancelled my order even though I paid and turned up to collect. Bunch of morons

Great variety and lovely food and good special offers and meal deals at good prices as well and good portion sizes

I ordered chicken curry and egg fried rice. Cost best part of eight quid. Refused debit card. I have been vomiting my guts up all day. Disgusting. Stay away. All the staff fmdo is gamble in betting shops

I reviewed this as a 4 last year but, after two consecutive 'so so' meals, I would say it's a 2/3 now. My son was upset his spring rolls were pretty much empty of filling. The order came so quickly it can only have been microwaved --everything seemed rushed and flavourless.It certainly is not as bad as the takeaway in Lechlade I reviewed lately, but its food does seem to lack the flavour and care in preparation it used to have. Not going to use this one any more ;-(

If you want great tasting food at competitive prices I strongly recommend you try China Kitchen. Delivery is always on time & food piping hot. Delicious food & excellent service.....What more can you ask for?! In my opinion their chicken noodle soup is the best in Swindon.

Ordered from here last night for the first time, was so happy with my food and service thought I would leave a review and highly recommend (don't normally do reviews), ordered for 4 and all the food arrived still hot and to our surprise everything was delicious. Very polite staff over the phone and a great little take-away, will be ordering regularly.......Well done guys!

Really nice food and such polite Gentlemen behind the counter, they asked what I liked and gave good advise, enjoyed it, brilliant advise, well done chaps.

We have never used china kitchen before and places and order for delivery yesterday and I have to say the food was excellent, in fact quite possibly the best I have tasted. It was delivered in 45 mins, nice and friendly delivery chap, the food was piping hot and delicious. Also a great touch with the chopsticks and fortune cookies. Best of all enough for a family of 4 and cost less than £20. Well done China Kitchen.

This is my favourite place to order my Chinese food it always has a delicious quality for the food l order and it always arrives very quick and on time. The people who work there are very delightful and polite, at my door and when I go in.

I ordered for delivery having been recommended by a friend. Within minutes of ordering through their website; I got a call from them to confirm my order, address etc.I really like that extra personal touch. unlike others where if you made a mistake on your order and didn't notice - tough luck. By phoning to confirm; they take that pain out of it. Food competatively priced. good portions. we had the £14.95 deal. 3 main and egg fried rice. We had - chicken curry, sweet n sour chicken and Szechuan Pork. Wife enjoyed the sweet n sour, we shared the curry and I had the Szechuan which was proper hot n spicy. Wife tried some but too hot for her. Delivery time quoted 45 mins to 1 hour, arrived before the hour and was hot. Cant fault the place.

Ordered last night, last minute treat. Was told 45 mins and turned up boxed 25 mins later, pipping hot. With extra spring rolls and fortune cookie's and chop sticks. Having been let down with take away before we opened the food but to our delight it was all lovely. We got the meal for three but it could have done six as we all had seconds today. Highly recommended we will be ordering again

We always order the meal saver which is 3 mains and a rice or noodle dish for around £15. They don't charge much for delivery and you can go large for £1. The food is really great and excellent value!

First visit and certainly the last! The food was obviously pre-prepared and packaged and was dry, tasteless and unappetising. To be truthful over 80% of the meal was wasted as no one wanted to eat it! The special fried was was barely dried and tasted mostly of five spice as did most of the dishes to be honest! The special chow neon was very rubbery leading to the conclusion it was made in advance and boxed for the microwave. The chips were frozen and dried outFrom the length of time they had been kept warming somewhere and the roast chicken chinese style had never obviously been near an oven more akin to microwave style as it was white and had no roast finish to it. The sweet and sour chicken balls were cooked possibly three or four times by the amount of grease they swam in, finally hot and sour soup except not soup at all, more freeze dried gravy with a few bits added. O hot no sour! A total disappointment and mostly wasted as thrown away! Never again!!

Really appalling! Ordered delivery through their website, when the food hadn't arrived after an hour, I called to check only to be told that they had rejected my order because "they don't deliver to my address", their website said they did deliver to my address. They said they called me, they did not. The person I spoke to did not treat me like a valued customer he was quite argumentative. What a shame as the food is great.

They serve a wide range of good quality food for such a good price. The staff are very polite and friendly and I've not ever had a dish that hasn't been up to a high standard. Food is delivered in a short period of time and the place is also very clean and well presented.

Best Chinese takeaway in Swindon by a mile! Food is amazing, great value, not a bad word to say! Adam

Had a takeaway from here with family last night and have to say it was the best I've ever had non greasy tasty quick delivery and still hot will get from here always

This is my favourite Chinese takeaway in Swindon, food is great and constantly consistent. Must say that anyone who has not tried this place needs to, When I called up to place my order the gentleman was extremely polite and went through every dish with me as I was unsure. They also offer this 14.95 meal saver which is great value for your money. Extremely delighted and will come back again and again !

Can't find any better quality Chinese takeaway in Swindon. Great food, friendly staff, cheap price. Highly recommended!

Friendly service, good standard Chinese food cooked to order, they also do home delivery although as I live very close I haven't used this service.

One of the best Chinese's around. Wouldn't go anywhere else to get better quality food. Always piping hot when delivered and always remains in the estimated delivery time. The customer service is brilliant and polite, also the delivery drivers very polite too. Would highly recommend!!

As a frequent user of China Kitchen I have never had a bad meal... The meal deal is great value. I would highly recommend the China Kitchen in Swindon.

Simply the best, better than all the rest. I have ordered food from Elaine for a while now and see this as good a chippy as you can find anywhere. Worth a visit.

Very good quality enjoyed fully cooked to my specifications have ordered a few loads and always happy to help no problems ever

I have been eating from China kitchen for many years and it hasn't changed we rang up for the meal deal last night it came within in ten minutes.the food we ordered was very hot they always get it right the meal deal is enough for two people u get free noodles or rice and three main dishes u can even ordered prawn at no cost usually prawn don't count there is also a lot of them I will keep ordering the tasty food

And that's just me... No, just kidding the food here tonight was good. I Calle dThe Oder an hour ahead when working and it was ready when I drove by. My fire X liked his Sichuan beef and my prawns in black beers was very good. Nice touch having spring rolls and fortune cookies... Son was very impressed!

Having tried many Chinese takeAways in Swindon we had decided to try China kitchen again as had a recommendation. Well the prawns were vile and hard, the chow mein tasted like dirty dish water and the chicken was vile and tasted unclean. The rice however was ok. Very disappointed and would love to know a decent Chinese takeaway in Swindon but will probably give up trying as they all taste dirty. Off to Bristol I go for the only Chinese I like!

Placed an order on-line through the website. The shop called back within minutes to confirm the order that had been placed. We also received a free bottle of soft drink. I ordered the food for delivery, which arrived before the time the shop stated. The food was hot and fresh upon delivery, we all enjoyed our meals from a large varied order.

This is close to where I live so go here frequently. For the most part, I have had excellent food. Only one time was I disappointed.

Used this for the first time on recommendation, but really disappointed. It took a while to figure out how to order via the website. It offers delivery as an option but nowhere to input address so I had to phone them anyway. It turns out they were going to phone me to ask for my address, but this seems a strange way of doing it. Delivery was going to be 1hr 15mins but collection would be 15 minutes, so I opted for collection. The two main meals I ordered were sweet and sour chicken and thai red curry.On arrival I gave my name, they took payment, and the food came out immediately. Maybe 10 minutes after I had ordered. I was a bit worried about it being so quick.The sweet and sour chicken hk style was ok, but the thai red curry was not good. The sauce was extremely runny, thin and off white. It had the consistency of watered down milk. The chicken was also white in colour...no red colouring to it at all. It looked disgusting and although it was just about edible, it was not what I expected and not what a red curry should look like.For a new customer, in such a competitive market with so many Chinese takeaways nearby, the food really should be better.

Best Chinese Takeaway I've had in years!Food arrived quickly, was nice and hot and VERY tasty. Some fantastic deals available. Fed 6 people and had food left over .If you have a sweet tooth go for the honey chicken 10/10

Ordered beef with spring onion. The beef seemed like the cheap fatty cuts that get left over at the butcher. Will never go here again

Ordered takeaway last night and was really disappointed with the quality of the food.For example the deep fried pawns with salt and chilli we ordered, the tempura batter was only half cooked and pale. This place used to be one of the best Chinese takeaways in town but apart from the price increases, it has gone downhill since the new owners took over. I think I need to look for another Chinese takeaway.

This is the best chiness food not just in Swindon but probably I ever had... Everything was sooo tasty and fresh pluse delivery take 10min I was shock!

This was the first time ordering from China Kitchen and within 2 minutes of placing my order online i get a phone call from a friendly staff member just double checking the order.Service and delivery was excellent, well within the 30 minutes stated on the phone. Food came piping hot, almost too hot because i burnt my tongue being impatient and hungry :-)We ordered from the £15 set menu which allows you to order 3 dishes plus a rice/noodle dish which i think is great value for money and the portion sizes were decent too.The food was fresh and tasty and not packed full of salt as you get with some takeouts.All in all i was very happy and would recommend to friends.

I have ordered from there many times but tonight just been let down. Food was cold and not compleeted. Very disappointing :(

Order meal deal of 3 mains, quarter of duck with pancakes & large portion of noodles for £22!! This is no China town however for that price it was actually a lot better than a lot of other more expensive takeaways in Swindon. Nice speedy delivery.

We have used this takeaway for years and had a few hiccups in the past but overall the food was very good. Having not ordered for a while, we thought we'd treat ourselves to a meal recently. What a let down. I can only think that it's under new management or they have a new chef. Satay sauce with lumps of raw carrot, and pineapple and an alarming red in colour. It was more like a sweet and sour dish. Please can you revert to the old recipe/chef??!! Very disappointed.

So tasty and fast delivery. My favourite Chinese takeaway in Swindon. Highly recommended under the new management and menu.

I've had some bad experiences with fast food deliveries in Swindon so I am always hesitant of trying new retailers. On this occasion I am so glad i did. Simply the best food i've ever had delivered - and arrived the quickest too!

I have used this takeaway for over 12 years .....the chicken noodle soup is the best ever . Even though we miss Milan the new owners seem very nice !

We have had our chinese from China Kitchen every friday for eight years now and can honestly saw uts always so tasty and amazing value fornthe meal deals you just cant beat it! Occasionaly we try others and without exception we have gone back to china kitchen the next week. On top of that Milan is so lovely to talk to and always remembers you.

Hadn't been here for a year or so after my friend said the food had gone downhill. Tried it again on Saturday night and it has obviously been taken over by new owners. I was really impressed with the new decor and meal deal - 3 mains plus rice or noodles, plus chopsticks and (fairly puny) veg spring rolls. The mains were very tasty, the rice was pretty good too. The spring rolls were fairly unpleasant and I had to pay extra for prawn crackers. If they allowed you to substitute prawn crackers for the spring rolls then it would suit me perfectly.Quality of the meat seemed good, phones were ringing non stop, over 1 hour wait for delivery, but 10 minute only wait for collection. Worth the drive into town and risky parking on Commercial road.

I have been using China Kitchen for about four years now. Would not go anywhere else. New owners now ( they own Swindon Rendezvous) but as good as previous owners. Delicious, fresh n tasty.

Ordered from here on Saturday night after phoning our normal take away only to find out it had closed down and the owners of China kitchen had brought the business. The food arrived earlier than advised was piping hot and absolutely delicious - will definately be ordering from here again