China Chef in Woking

The worst chinese I've ever had 1 hour and 45 minutes for delivery the food has gone in the bin the woman was rude on the phone when I complained £31 of total garbage will never order again shocking

Great value good food nice customer service would recommend if you are looking for takeaway in this area.

Just had the tastiest Chinese takeout with them .The food was fresh and delicious , the salt and pepper squid and crispy chilli beef were nice and crispy not soggy and chewy which I often encountered from other places .20/10 - a very satisfied customer

Placed a small order for collection on a Saturday, around 7pm, and it was ready in 10 minutes. Everything was fresh, smelt amazing, and tasted delicious. Beef in Black Bean was velveted, so it was tender and saucy, with a perfect ratio of green pepper and onion. China Chef was also able to batter our Kung Po Chicken. It looked so good that I was almost dancing around my kitchen while serving up. Would like to add photos of the food, but don't have any. Couldn't resist eating everything immediately.

Had to collect and meal put together was really rushed. They even forgot to put prawn crackers in as well.

Chicken chow mein without any chicken, mini veg spring rolls undercooked and still raw in middle, beef in oyster sauce was very tough. The rice and seaweed were OK ...won't be returning. For a few pounds more could have gone to the eat all you can in Kingston and had the crispy duck!

I Ordered Singapore chicken noodles. After I received, very disappointed because there was no chicken only small pieces of pork and vegetables. Customers services also very bad.

Who loves Chinese food we recommend you to order from here...well done 👍

Brought 52 pounds worth of food got food posing from un cooked chicken and refused to get a full refund and the police called on me never ever come here

One star is not low enough for this sess pit of a place! Service was terrible very rude staff food never ready on time, and the quality of the food was not fit for a dog left me and family unable to leave too far from a toilet. Would never eat here again and advise everybody against it!

We made a large order and it was absolutely beautiful food. Service was as expected for a Saturday night, food was hot and tasty. Very impressive.

took a chance because our usual was closed. every dish was perfection! absolutely loved it and looking forward to ordering again. really enjoyed the vegetarian options too, the bean curd was lovely!

Really fresh, hot food. Not overly greasy, all round great Chinese takeaway!

Its my own fault that i gave them another chance as was too hungry and the other local Chinese Restaurants were not answering there phone. The half crispy duck i ordered was over cooked and had very little meat on it for £21 i think it was a Mallard from the local canal,the seaweed had been cooked in old oil and the container seemed to have shrunk by a third since i last ordered. The spring rolls contained some some sort of vegetable mush and were in the bin after first bite. Ive told my family to stop me phoning them even as a last resort and to tell me to eat one of my slippers ,as this would be tastier. The free Crackers were amazing as usual btw

Good take away. Quick service. Like most places they have increased prices by quite a bit.

Ordered and told it would be 45mins, waited for 60mins and rang them to ask how long it would be, was laughed at and told it would be about another 45mins as we was in a queue. Rang again in another 20mins as was fed up and tried to collect and was told it would be 30mins. Absolute joke, plenty of other restaurants to try, will not use again.

Great food, freshly cooked and good service from ordering to delivery. Recommend.

1 item missing from order called them and still didn’t arrive

Lovely food and friendly gentleman.

Fabulous Chinese and so reasonably priced ! Best Chinese in Byfleet Thankyou chinachef

Always visit china chef. Food has always been excellent. Always go back. Great food. Would recommend.

Don't bother with this Chinese, I ordered my food at 6.20pm it's now 8pm and still nothing, I have tried calling them but just rings and rings and rings. I am going to order from elsewhere now before I die of hunger. I expect a full refund, if I can actually get too talk to them, I've ordered from the Emperor Hersham. Emperor delivered in 30mins. Still waiting for China chef to deliver and it's now the next day! Update! 6months later still no food or refund?

We love China Chef. It's an absolute go-to takeaway for us. And somehow the food is always with us about 20 mins after we order it!

We have used China Chef for several years and while the standard did drop for a while the past two years have seen a great improvement. Last night we ordered a small meal for home delivery and it was all excellent, hot and tasty when it arrived. We were eating within 30 minutes of ordering. I can recommend the Hot and Sour soup which was full of meat and the crispy chilli beef was fresh and crunchy as it should be.

On time delivery and food still hot

Love your food and service I live in Woking and got the delivery in 20 min last night. Delicious and still hot. Great job and keep going!

Used to be edible under the previous team. Recently it has really deteriorated. Poor food quality and preparation of dishes. Urgently needs to improve.

Lovely food, always seems to take a long tim to prepare though

Ordered a take away to collect at 1850 and although told only a 30-45 min wait they don't start cooking food until payment taken at the shop, so 1hr and 10 mins after placing order only just get the food, not what you'd call fast food. They either need to tell you that food is not cooked until you arrive or order on the website and it might be ready in the time they say it should. Not good!!

Is China Chef under new management? Food taste different I'm disappointed,

Really nice food. Staff are Friendly

Food was good and quite a nice portion to be honest. Service not so much, ordered food online to a certain hour and got a call more than a hour earlier to come and collect, by the time everyone was home food was nearly cold. Chose collection because they automatically charge for delivery even though we live within range for free delivery, but the worst was trying to explain how all of this was bad to the lady there and just getting ignored as she carried away doing something else. Clearly they have no interest in keeping customers.

Unfortunately extremely disappointing. Ordered from here 3 times and had different items each time. All bland, sugary sauces :(

Had a lovely meal from here last night, will definitely be ordering again soon

Worst chinese every unhelpful staff dry food hot and sour soup so thick you could use it as wallpaper paste when you complain you get told so what by lady at the front of shop if you got any sense find another place to go I know I will

Poor quality what kinda sweet n sour sauce is this yuk. Chips all with black bits overall waste of money

Food was poor and bad customer service wouldn't order again.

Appalling. The food was so inedible we didn’t know whether we were eating prawns (which we ordered and were stuck to the sticks) or chicken or something else. I had no dinner. I would never order from there again. Avoid at all costs.

Decided to pre order a takeaway as I know it can get busy on a Saturday night. Ordered at 17.26 for delivery at 19.45. At 8pm it hadn’t arrived so my husband rang to see where it was. The lady in the phone was really rude saying she was very busy and even though we had ordered for a certain time I advance doesn’t mean we’d get it then, seems pretty pointless to offer this service then! She said it was still going to be a little while longer. My husband went down at that point to collect to hopefully speed it up and it was still being cooked! When we got it home it was greasy and we found a long black hair in it. Will not be ordering again!!

Great food, very friendly staff and reasonable price and good portion size! I have ordered a few times, highly recommended

Proper old school Chinese takeaway, very tasty food, friendly service and reasonable prices, what's not to like?!

My daughter ordered a take away and had to deal with a woman that was defensive from the out. The food arrived on time but the 1/4 duck was nearer an 1/8th duck. Very small. Enough for 2 I rang the woman / bint and tried to explain but was Immediately met with ‘this is the size the supermarket sends us’. There was no chance of her taking any responsibility or interest. Take it or leave it. The food tasted ok but was very small So we won’t be going back. More because the mgt are more interested in profit than service.

I ordered takeaway 2 hours ago and I am still waiting. I phoned this restaurant and after the 18th time someone picked up and said it was in the queue for cooking and would be at least another half hour to an hour. I am so not happy with this sevice and it is not the first time I have experienced this service. I think I will be taking my business some where else in the future. This is the last time I will be using them

Really helpful lady at the till. Thank you :)

Charges £1 to use credit card for order under £10. This is illegal. Given a hard time when I pointed this out. Food so so

We ordered first time and never again so bad and horrible no test of meat what’s so ever all covered on sauce and really bad customer service and bad attitude and late delivery very disappointed.

OMG WHAT CAN I SAY THAT HASENT ALL READY . What a dump the lady that’s on the front counter needs a reality check . She could not be any more rude if she tried. AVOID AT ALL COSTS absolutely disgusting.

Lovely food, really tasty. Prompt delivery. Had crispy beef, chicken balls, two types of ribs, chow mein, squid and more. Could not fault it.

Wrong items given, shouted at for complaining about it, terrible place

Dangerous place they don’t self isolate themselves from holiday

Great Chinese, stunning king po

Best Chinese around free delivery the FOOD is always so fresh orders always correct it's a must try u won't be disappointed

Great food, very friendly service and helpful. Gave good recommendations for new dishes to try. Will definitely be back again

We ordered a quarter of crispy duck and it was the smallest thing I’ve ever seen , not even able to feed 1.

Great food, friendly staff. Lunchtime specials are particularly good value.

I bought a take-away set meal for 1 yesterday. The sweet & sour pork balls were the toughest, chewiest ones I have ever had! And the egg fried rice was watery, and I had to search for the egg! This was the first time I have been to this place, and it will be my last!

Really nice Chinese takeaway. Particularly like their calamari with chilli and spring onions but don't ask for calamari because they don't know what that is, very confused women asking her colleagues and telling me that they didn't sell it, crispy squid they understand. Also do a voucher scheme if you spend a certain amount but not if you order through Just Eat. Would recommend over the other local Chinese Takeaway.

Great food and the lady on the phone is really helpful with taking ingredients out. The crispy chili beef is amazing

We ordered a meal via Just Eat at 18:30 and at 20:30 still no delivery, I telephoned the restaurant twice during this time and first time she hung up and the second time she said it was out for delivery. 21:00 still no food so I phoned the restaurant and told her I didn’t want the order as the delivery time was unacceptable and a joke and they have the cheek to charge a £1.00 for delivery and 50p service charge. I would never use this take away again I would recommend other people to not use Just Eat or China Chef. It should be shut down or improve drastically on their customer service.

Great quality food, me and my wife only ever go here if we want a Chinese takeaway

Told 1:30min for food for personal collection

I used love this place but the food and service has taken a tumble big time! And if they get it wrong (which is often) and you dare to mention it you just get shouted at! Shame!

I ordered a delivery on a Saturday night via the Just Eat app. at 6pm online. The takeaway said it was 45-60 mins. wait for delivery. I ordered for a 7:05pm available delivery time slot. After I paid it said delivery was going to be at 7:35pm. I tis now 8:05pm and it is still not here. I rand China chef directly and all they could say is it is with the delivery driver. I strongly recommend against using Just Eat or this takeaway for a delivery.

Great tasty take away Chinese food

Very poor service was told 1 hour for delivery food finally turns up 1 hour 45 mins later and when you telephone to find out where your order is the staff just mug you off disgusting service

Terrible food and service. Ordered a lamb dish, 3/4 was onions and around 5 small pieces of lamb. Very dry gritty and tasteless.

Has been very good in the past but the salt content is obesene and not getting better used to be one of my favourite places now will start tEllington all the people I recommend to avoid unless it changes ASAP

Unfortunately the food was mediocre, as the meat was old and the dishes themselves were either bland or had their taste completely drowned by the sauces, which we did find a bit too overbearing. Customer service was great - a friendly, helpful guy took our order. It took about 10-15 minutes to prepare. Would not recommend the place unless you're absolutely dying for Chinese.

ABSOLUTLEY DISGUSTING CUSTOMER SERVICE!! The woman who I think owns the restaurant needs a serious attitude adjustment!!! She is so incredibly rude!!! How on Earth your business is still operation astonishes me!!! I’m sure you read these reviews so maybe you need to get a clue and watch your attitude you give paying customers!!! Absolutely vile woman!!!! Remember the fact that if it wasn’t for your customers you wouldn’t have a business!!!! Get a clue and sort it out!!!

Absolutely appalling customer service! After waiting 2 hours for food, half of it was missing. When I called to enquire about this error two ladies proceeded to argue and actually shout at me over the phone and didn’t even apologise. To top it all off after we finally ate, my boyfriend fell ill with food poisoning the next day. Definitely will not be returning!

This is a great Chinese takeaway. The only problem is that it is hardly ever open these days. I went there tonight and it is closed. No explanation, just closed. I don’t bother to try anymore, sad but true

I always order through just eat or over the phone. My orders are always on time and the food is always delicious. Portion sizes are good.

Food is ok, nothing to write home about. Very rude lady running the show. Probably won't give them my business again because of her.

Woman took order then man joined in, my husband ask if the wanted to go the item one more time just so nothing got left off, guess what an item was missing from our order So no apology nothing not happy and it won’t be happen to us again!!!

Told 25 mins for collection, got there 25 mins later to have to wait for another 10. Got home (2minute drive away) to find food was barely warm.... food was quite bland and tasteless also

Disgusting . The food was inedible and the service appalling. 1 star is generous .

I lived in Byfleet for ten years and used the China Chef exclusively two or three times a month. Put simply the food is the best I have ever eaten (and I worked next to Chinatown for a decade) and knocks the spots off other Chines takeaways. Superb range of dishes all cooked to perfection. Great staff (gave me a free dish on my birthday) although the lady who takes the orders on the phone can sound a bit grumpy. She isn’t, but the pressure on her is intense, especially on weekend nights. Weekends can take up to an hour to deliver due to the volume of business. A good thing from my perspective. They do free dishes based on the value of your spend and they have a good loyalty scheme. Sadly I moved out to the sticks where the Chinese takeaways are utterly dire. I miss them.

Very nice food, very friendly staff but found it a little bit expensive.

Ordered food at 7pm and it hadn't arrived by 8.10pm chased up twice and it finally arrived gone 8.30pm the food was bad quality and everything was lacking flavour!! Will not be ordering from China Chef again! Royal Chef in West Byfleet is so much better and will be using them next time

Food is good but they are nether on time with your order and you always have to but half an hour on there time they give you.

I've updated the review and lowered the star rating. I no longer use this takeaway having been slightly dissatisfied with the last 3 or 4 meals I had. The special fried rice is broken rice and the meat quality in the special fried rice is not great with very little of it. The chips can sometimes be poor. Food is not cooked by Chinese people! I started going to a takeaway restaurant in West Byfleet (Royal Chef) and the difference is night and day, it's SO much better. I will not be using the China Chef again. The European people behind the counter seem more interested in their smart phones than working. I have had errors on my order on two occasions. A little thing like repeating the order back to the customer when taking it might help. The Young Chinese lady managing the place is very pleasant and works very hard. She should get rid of some of the staff if they keep using those smart phones, they are not helping your business. I have heard you tell them multiple times to put the phone away...start sacking a few.

Discusting! Order a takeaway on Just Eat and wait an hr to say will not be delivered as too busy!! Not even 1 Star Deserved!!!!

TERRIBLE!! RUDE WOMAN SHOUTING AT ME ON THE PHONE!! THE ORDER WAS INCORRECT AND THE WOMAN REFUSED TO TALK TO ME!! DO NOT EVEN ORDER FROM THIS TERRIBLE PLACE!! FOOD IS AWFUL, COLD AND INCORRECT!! AND ON TOP OF THAT THE WOMAN ON THE PHONE IS SO RUDE IT IS UNBELIEVABLE!! SUCH A MISERABLE AND INCONSIDERATE WOMAN! NOT PREPARED TO LISTEN TO ME AND DENIED ANY HELP FOR MY ORDER!!! NEVER AGAIN WILL I ORDER FROM HERE!!

As other people have said in reviews the service is terrible! I only ordered one meal for me. The girl on the phone said it would be 45 mins, and it took 2hrs 15mins. When I rang to ask where it was (after 1hr 30mins) I was told that it was just finishing cooking. It appears that this is the standard "fob off" excuse! The food was good, and the delivery driver was pleasant. He must get it in the neck all the time! They really need to stop lying to people. Won't be using this place again.

Great place food is hot and fresh recommend the crispy chilli chicken

i have been ordering from the chinnese for many years now and have never needed to complain but today i have recieved poor customer service i ordered a takeaway to arrive at 10.30 for when my partner will be home and it arrives at 9 so i call up china chef to speak to someone and get told that the font on the just eat website means they didnt see the time. i then asked how i was ment to keep it warm till my partner got home and she tells me you can warm it up in the microwave this is shocking customer services and will not be ordering from them again Rock on food poisening tommorw

Food is good, however service can take a long time during busy periods. I like my food without MSG and they try and cater for that where they can. Have been using this place for over 10 years.

Always order from here and often visit to collect.....

Food is ok, staff always seem stressed and seems to take ages. Best if you order over the counter as on line can take over an hour.

Good quality food at a decent price - would recommend!

Standard food.. Girl on phone a bit rude.

Family favourite for years, never had a problem with them, have always recommended to friends and family, always great for a get together!

Food cooked by polishmen and owner is extremely rude. Lost a longtime customer.

Poor service, poor quality and consistently late

Good food but have you to order before you leave for work in morning to guarantee deliver that evening. We've used them twice now and on both occasions it's taken nearly two hours to deliver despite being told it would be delivered in 45mins. We called to find out what's happening and they told us it's just being cooked or just leaving. Then get the same thing when you call a little later. Won't be using them again.

Terrible! waited 1 hour 15 minutes for delivery when it finally arrived it was stone cold had to reheat everything will not be using them again.

not sure what the rest of people are on about but this is the best Chinese take away around.

I HAD A TAKE AWAY TODAY, THE FOOD WAS NOT WHAT I ORDERED, IT TASTED FOUL AND MADE ME FEEL SICKTHE BAG WAS ALL RIPPED INSIDE AND SOME OF THE FOOD WAS EMPTYING IN TO THE BAG, IT WAS OVERALL VERY BAD QAULITY, WILL NEVER GO THERE AGAIN, AND THE CUSTOMER SERVICE WAS VERY POOR.

HORRIBLE !!!! Food is good but Customer Service is beyond belief bad !!! Have used them for many years but the girl on the he phone is rude and lies!!! Have been told many times that it is a 45 mins wait to actually arrive 2hrs later ! Called to enquire to be told I am a liar - beyond belief !!! Poor delivery driver !!! Will never use again after many years of loyal use- the last 6 months - 1 year we have had this rude person on the phone. Have been told I am lying when. Wrong food delivered to tonight being told she never said 45 mins but 1 hr 45 mins - catagoracally not true - have now had phone slammed down on us x 3 times - do not use if you wish to have a nice delievered service - completely puts you off the lovely food - foul service and now am taking further - fed up with rudeness and phone slammed down !!!!!!¡!

Decent Chinese delivery and take away. Not alot of options in the area but this one will work in a pinch.