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3.7

Based on 108 opinions finded in 2 websites

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Nº 421 in 784 in Bolton

Nº 26 of 79 Fast food in Bolton

CUSTOMERS TALK ABOUT DISHES WITH..chickenchilli
Score

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The hype didn’t live up to it. Never again will I be eating from here 🫤 The food smelt weird, portions are small and staff are not really helpful.

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Marria Ahmed . 2023-07-23

MORE AT Google

Food was fantastic as always. Love their food.

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Khanh Doan . 2023-01-20

MORE AT Google

Tiny food size, literally tiny burgurs, dry chicken and burgur bun, peri naan absolutely tiny, ordered £50 food for full family, absolute tiny food for like £8 each. Ngl, terrible service, food pictures betrays actual food size.

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Tosh Koj . 2022-12-07

MORE AT Google

The food is wonderful, the best we've had in a while. With a wide range of dishes, if you're a fan of any kind of spice, this is the place for you. The service is excellent - they take the customer's opinion very seriously and are willing to act upon provided feedback

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waqi J . 2022-09-19

MORE AT Google

Tried this for the first time and honestly do not think I'll be ordering from here again. Peri burger was pink on the inside, seems to be a trend across bolton, raw, bruised chicken.

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A J . 2022-09-18

MORE AT Google

Chicken tastes very odd no wonder everyone goes arizonas

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Adam Umarji . 2022-09-14

MORE AT Google

update 10/07/2022: warning ! this place has been closed for a few weeks. do not order from this bolton branch online ! sun 01/05/2022 ordered at 7.02pm (email confirmatiom time) for 8.30pm collect on their website. order received but not printed, so no food yet again. 15 to 20 min wait. no wonder the place is empty. sat 06/11/2021: ordered online for collection 45 minutes later (). got to store on time. told order not ready (too busy) but would be ready in another 15 minutes. only one family eating in and one customer waiting, so find it hard to believe. only 3 staff on duty behind the counter. returned to store 15 minutes later and was told order still not ready. no apologies (both times) and no estimated time on second visit. refund without quibble (took two minutes) which was the only positive !

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Ismail Momoniat (ishmo65) . 2022-07-10

MORE AT Google

It's the first time we ordered from Chilli Flames. Obviously, risky as it was for iftar (Ramadan dinner after day of fasting). We ordered a family meal medium heat, for £25.99. However, they did not dissapoint: all chicken dishes were juicy and tasty, loved the paper package for humus and coleslaw (better for environment). The wedges were a bit oiler than you would expect wedges to be but very tasty. The only down side was the corn was a bit dry, maybe spent too long on the grill. All items were properly wrapped, napkins with logo was a nice touch. We also got complimentary flat bread and a bottle of Pepsi. All hot food was piping hot, delivery was spot on time, so we enjoyed lovely hot dinner even a half an hour after it was delivered. RECOMMENDED! Will happily order again!

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Anna Stishova . 2022-04-19

MORE AT Google

Took 40 mins in getting our order and it was wrong. Staff was slow and not friendly. The food was not nice either. NEVER GOING AGAIN

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Syed Abbas . 2022-02-26

MORE AT Google

WASTE OF TIME ! LIKE AN IGLOO. Looks like they can’t afford their bills. Really tatty place. Food not great. Staff too young and rude. With no customer service skills!

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Saima Hussain . 2022-02-26

MORE AT Google

I’ve visited this place a couple of times now and I have to say, it’s the closest that’s come to Halal Guys Chicken on Rice for me. The white sauce is amazing the salad compliments the dish well and the staff are very friendly, my only reservation was the wedges, they were tasteless and when I explained this to the staff there was nothing really they did. Would have appreciated them putting some spices on them. Overall I would come back for the Chicken on Rice. @exploreWithKash

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ExploreWith Kash . 2022-02-22

MORE AT Google

disappointed today staff was abit arrogant my order don't taste the same yet I always get the same thing I think they've lost me as a customer oh and I wanted some chilli sauce and for the first time I got told its extra money the lads didn't have a clue what they was doing the girls however who do work there are brilliant but unfortunately they wasn't there just got up to add extra to this review as I feel I may have food poison because chicken was not cooked well

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Karim Khan . 2021-12-25

MORE AT Google

I ordered their famous burgers service was fast. Overall good sitting place but was a bit cold. Taste wise it was ok but very ordinary burgers. Ordered two different burgers but same taste just added jalapeno in one. Their menu card has no picture with each menues it is difficult to imagine what you ordering especially when you are hungry. Order was also changed without telling me.

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Qasim Sarfraz . 2021-11-22

MORE AT Google

Worst place and food with the rudest staff never order from this disgusting place

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Katharina Theodorou . 2021-11-17

MORE AT Google

The food was nasty and the panini was soggy was too hard too chew (hardly edible) waited too long and there was hair in the food would advise to never go again

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Hashxm . 2021-10-23

MORE AT Google

Ordered 5 items from yourselves last night (12.6.21) and all I can say is "what a load of rubbish". Portion sizes were ridiculously small, 3 out of the 5 were pitta/tortilla/naan, and were all covered in some sort of sauce which meant couldn't taste anything else and was too soggy. The kids chicken burger was too spicy for a child, had lettice and mayo on which didn't mention on the menu when ordering. The only thing they did get right was the chips with the kids meal and the garlic bread. Not one member of staff was wearing a face covering when I went to collect. Very disappointing will definitely not be ordering again.

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Charlene Kirk . 2021-06-13

MORE AT Google

I’m sorry to say but food was tasteless and cold

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usman riaz . 2021-05-01

MORE AT Google

Second time ordering from Chilli Flames, definitely one of the best takeaways I have had in a long time. The butterfly chicken/veg was cooked perfectly & had plenty of sauce so it wasn't dry. I have read reviews about the portion sizes being small & I can 100% say there is nothing wrong with the portion sizes. Chilli flames is 10x nicer than nandos & I have always loved nandos but I'll be ordering from Chilli flames before going back to nandos. The staff are very friendly too, I had an issue with the deliveroo driver on my first order & the staff sorted the problem straightaway. Thank you for the excellent services & amazing food.

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Sarah Summers . 2021-04-02

MORE AT Google

A nice variety of food, reasonably priced. Would recommend giving them a try

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If M . 2021-03-05

MORE AT Google

Great food, a little steep though

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Ebrahim Fulat . 2021-01-12

MORE AT Google

Nice place. Good young cooperative staff. Reasonable price. Good quality food. Beef burger was better than next door Multi national chain burger store. Rice and chicken with salad was excellent. Just try hot or fiery hot chicken.

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Firasat Khan . 2020-12-26

MORE AT Google

I came today to collect my order and I saw this poor girl taking a phone order, and the guy at the grill started shouting at her calling her in bad names and first of all that's really disrespectful especially if you have costumers Infront of you and it's really unprofessional I felt really uncomfortable and I felt really bad seeing her crying. Apart from this everyone was wearing a mask and following safety guidelines except for the guy on the grill. I just hope the owner consider what I said because personally I don't think I'll go back to chilli flames even if they do amazing food I just don't wanna take part of this situation again. Thank you.

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Mehar Hussain . 2020-11-15

MORE AT Google

Food was freezing cold and missing Items, soggy and sweaty, expensive mistake!

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Adam Collier . 2020-11-10

MORE AT Google

Just spent £50+ on a order within our office and i am desperately disappointed with not only the cold food but the terrible customer service that i encountered when trying to speak to the manager. Portion sizes and food quality aren't worth the money that is charged. Save to say i wont be going back anytime soon!

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Thomas McNair . 2020-11-10

MORE AT Google

Excellent quality food and menu big enough to chose from. Lots of different choices made to highest quality. Staff were very friendly and helpful. Can not recommend this place enough!

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Nav Madahar . 2020-11-05

MORE AT Google

Food is delicious and made very quickly

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Sana . 2020-10-31

MORE AT Google

Really good, service was fast, everything cooked perfectly

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Russell Smith . 2020-08-29

MORE AT Google

Don’t get the hype with this place. Have to agree portion sizes are small and food is way overpriced . Nothing special in the wraps either. We ordered chicken from here and it gave us stomach trouble and was burnt. They also left out items from the menu particularly our kids drinks. Not impressed. It’s like they look at the order and think hmm 75% done let’s leave the rest. Burnt food isn’t food either.

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Almira Shah . 2020-08-27

MORE AT Google

We visited chilli flames on Monday evening. Even though there was the 50% deal we only had to wait about 15 mins for a table. Shafiq served us and was very friendly, he was clearly passionate about customer service and his job as he could not do enough for us with our order. The food was very delicious and fresh. The place itself was really nice and the decor was lovely, good luck to you all for the future and we will definitely be back again soon

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Mohammed L . 2020-08-21

MORE AT Google

"good customer service" is not in the staff's vocabulary. Half ars*d orders. Burnt chicken. Even at 50% eat out its not worth it.

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M Anwar . 2020-08-18

MORE AT Google

Owner please take note: ordered some wings and strips and have to say they were absolutely tiny it was a joke! Even at half price I felt cheated! You need to fix your game! Very disappointed and not for the first time either!

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50k . 2020-08-10

MORE AT Google

me and a friend just tried this place, customer service was probably the strangest I've experienced, too morbid, seemed a strange atmosphere. Food was awful, chips tasted uncooked and the chicken was dryyyyy. Won't be visiting again

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Fiyyah Emir . 2020-08-04

MORE AT Google

Just ordered a Burrito wrap for lunch and don't get me wrong it tasted really nice but the portion size was absolutely tiny. Really disappointed as I'm going to have to get some more lunch now.

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Mohammed Ibrahim . 2020-07-02

MORE AT Google

I know that people like different tastes and various spice levels, but the dirty smelly taste off grill is out of order.

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Anna . 2020-06-20

MORE AT Google

Just ordered half a chicken very hot from here and I’m glad to say it was absolutely spot on. Chicken was lovely and tender and the taste was superb. Chips nice and crunchy and flavoursome. Only negative is me not ordering a full chicken as I couldn’t stop eating it haha.

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Martin Hadfield . 2020-06-11

MORE AT Google

Great food, great customer service and seating area. The food was also nice, will definitely be visiting again.

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Tayyab Sarwar . 2020-04-12

MORE AT Google

A lovely young lad called Vinny served me and was very polite. The food was bang on. No complaints. Would definitely recommend

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Karun Tandon . 2020-03-27

MORE AT Google

Nice clean place, tasty food. Will be back for more

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Zaheera Patel . 2020-03-19

MORE AT Google

Great tasty burgers, great ambience

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M saeed . 2020-03-14

MORE AT Google

Really enjoyed the food it was delicious hot and fresh

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Nadia Zafar . 2020-03-13

MORE AT Google

First time I ordered from here I had it in my head that it was really tasty, i must of been either heavily intoxicated or in the middle of having a seizure because boy was I wrong, ordered for the second time , got a chicken panini, I would literally be upset if I had bought it from aldi, cheap nasty bread and everything else, the loaded chips are laced with a sickly sweet syrup, oh and also. I've been glued to the bog since 5 in the morning, a definite thumbs down from me.

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Reddit Replay . 2020-03-09

MORE AT Google

Tasty food, good service. Love the loaded fries. A firm favourite!

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Fatema Ismail . 2020-03-01

MORE AT Google

Hands down best grilled chicken in Bolton! Flavour is spot on and not in the least bit dry.

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Fahima Mulla . 2020-02-29

MORE AT Google

Worst chicken I've ever tasted! Waste of money.

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Shaheen Ahmed . 2020-02-29

MORE AT Google

Ordered from.uber eats.. entire delivery is wrong...tried ringing them and cannot get through ...very poor service..ultimately iv paid more than the incorrect order! Contacted uber eats ...hopefully they can get through to them as I certainly cannot!!

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Zainab Ali . 2020-02-23

MORE AT Google

Quality Burgers. Would highly recommend.

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S Miah . 2020-02-18

MORE AT Google

shocking service ..ordered food for bolton hospital at 1130..an £80 order..its now 2PM and no sign of it. you cannot contact the shop as its voicemail only. avoid this establishment

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Leigh Burke . 2020-01-31

MORE AT Google

Food was amazing, and girl behind counter had the best smile and made the place feel warmer, will deffinately be back

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Wadz Haq . 2020-01-11

MORE AT Google

At last some decent yummy food in bolton. Loved it. My kids always ask me to visit this place.

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Mehwish Kaleem . 2019-12-27

MORE AT Google

Good taste! Price is a bit high but food quality was really good. I would suggest that they should offer lunch deals starting from £3.5 with chips and drink. Second visit: They really need to step up to the way they serve for the price they charge! Very disappointed! And there were no menus.

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Osman Shoaib . 2019-12-04

MORE AT Google

Just had the most amazing burger, I would definitely recommend this place. It was clean and the service was brilliant. The manager and staff were very friendly and accommodating. I will definitely be coming back.

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Amina Ismail . 2019-12-02

MORE AT Google

Good service, fresh & tasty chicken, recommend the family platter for a good selection.

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Afzal Ginwalla . 2019-11-27

MORE AT Google

The food is wonderful, the best we've had in a while. With a wide range of dishes, if you're a fan of any kind of spice, this is the place for you. The service is excellent - they take the customer's opinion very seriously and are willing to act upon provided feedback. From reading past reviews (and from past personal experiences with this takeaway), customers had complaints about the small portion sizes. However, I ordered from here recently and found no issue with it (what I was charged also matched the prices on the old menus). I can only assume they've acted upon customer feedback - which is always great to see. The shop itself has a strong aesthetic and atmosphere, which is wonderful to see from smaller businesses. The hygiene of the kitchen, which can be seen from the ordering counter, is also impeccable. The food is prepared in front of you. All in all, Chili Flames is one of the best takeaways I have been to in Bolton. Would definitely recommend.

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Mohammad Aslam . 2019-11-26

MORE AT Google

Great atmosphere and great food!! Definitely a place I’ll be coming back to. Keep up the good food and customer service! 👍🏻

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Suhaila Issa . 2019-11-25

MORE AT Google

The food was prepared quick, fresh and very tasty

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OurOasis Charity . 2019-11-16

MORE AT Google

The chicken was very good and cooked perfectly. Also had the homemade beef burger which was tasty. All in all good experience, was served quickly and good service will be visiting again

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Russell Smith . 2019-11-12

MORE AT Google

I was sooo disgusted at the service I received! After waiting patiently for 25 minutes I decided to go and ask how much longer my order was going to be keeping in mind the place wasn’t even busy the women at the counter goes “oh what order did you order” shocked at her reaction I replied telling her your the one that took my order then she tells me it hadn’t even been put through! After that she says go sit down they’ll make it now like it was no big deal whilst she was finding this very amusing! I’ve never come across such bad customer service it was shocking I won’t be going back there again and wouldn’t recommend it to family and friends! Why would you want to go to a place that give you appalling service!

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Maria Saleem . 2019-11-11

MORE AT Google

Flames Salad with lemon n herb chicken straight after the gym is just what you neeeeeeed.

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Mohammed Khan . 2019-11-03

MORE AT Google

Their portions are actually very small, I have seen some reviews about how tiny their portions are and they are right. I got myself a rice box and there were like literally a few pieces of chicken at the top, the rest of them were plain rice that had no taste at all. Either put your price up to a fiver and give proper portion of chicken or ask a bit less as it's not worth it like that. The chicken was okay although their "medium" spiciness were a bit too spicy.

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Mario Papai . 2019-11-01

MORE AT Google

Finally some decent food! Service was quick and food was on point. Will definitely be coming back!

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Sundip Patel . 2019-10-12

MORE AT Google

I love my chicken and these guys have nailed it! Awesome flavour cooked perfectly and decently priced. The wings are a must try!

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Ahmed Ismail . 2019-10-08

MORE AT Google

way too expensive..£6 is way too much and portions are tiny..plus asked for double fillet burger and got a single. 🤦‍♀️and there was no chips in kids meal..not happy

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scented blue rose . 2019-10-05

MORE AT Google

Super expensive I don't wanna spent £6 for a burger meal and the portion are tiny definitely not worth the price

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S K . 2019-10-01

MORE AT Google

Literally just had the best wings ever. I’m a big fan of chicken wings and everywhere I go I try them. This place is by far the best! Definitely 5 stars for the flavour and also the price is really good and affordable for anyone! Keep it going this way and you will do amazing! Good luck!

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Molly Shank . 2019-10-01

MORE AT Google

Very nice must try if u like grill chicken fingers licking

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Waseem Akhtar Bhatti . 2019-09-22

MORE AT Google

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