Based on 5.200 opinions finded in 4 websites
Based on 5.200 opinions finded in 4 websites
Opinions
The food was made by Hamzah M. The food was absolutely delicious and he deserves a raise
andrea chereches . 2024-12-15
MORE AT Google
Hamza has made this food and it was lovely best food I have ever had
Amalia Goga . 2024-12-15
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Katie is a wonderful host and very professional. Food was similar to a Michelin star restaurant, I couldn’t fault it. Just when I thought the night couldn’t get any better I was greeted outside by some crusty hobo who wished me a merry Christmas. That said I’m Muslim and don’t believe in Santa Claus, which led me to hoofing my newly tramp friend swiftly in the nuts. I love Blackburn and I love franksters. Peace to all men and women.
M Fox . 2024-12-09
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Excellent customer service, Haseena is always very helpful, always gets the food spot on, and is very generous.
Momeena Z . 2024-12-09
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Visiting from Canada and decided to go for a burger, had a frankster and the buffalo wings. Service was amazing, burger and wings were perfectly done, sauce was to die for. Shout out to Chef Chris for excellent food and service to match.
Salima Motorwala . 2024-12-09
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elite food,amazing staff,aesthetically pleasing to be there.
George Fox . 2024-12-09
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very nice food and amazing service from safa defo recommend!!!
Charlotte S . 2024-12-08
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Clean place, great service and lovely food
Yahyaa bux . 2024-12-08
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Great staff good food great for kids.
Zunaid Sagir . 2024-12-08
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Very helpful, answered questions politely
Hafiza Adam . 2024-12-08
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They had big mama deal on and it was so nice and worth my money i would definitely come agIn
Mohammed zain Patel . 2024-12-08
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Took my family here. We got burgers, fries along with drinks. Burgers are good but are overly priced, with the fries - they are a bit tight. Sauces are excellent.
A . 2024-12-08
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food came fast, i enjoyed the music taste, and had amazing service from everyone and especially katie who took my order.
Ismaeel Hussain . 2024-12-08
MORE AT Google
Frankie’s has great food and the service was amazing too.
Grype_03 . 2024-12-08
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very good service and nice food
Arfan Patel . 2024-12-08
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Great place with great food and great staff
David Sunderland . 2024-12-08
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Great service and great food 10/10 recommended Katie was a brilliant server. 😄
Harry Mcd . 2024-12-08
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The staff are lovely and the food is delicious
Sabeen Mahmood . 2024-12-08
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it was very hygienic , very nice warm and an all round good experience i highly recommend coming
Bib Hah . 2024-12-08
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Very good service Haseena at the Blackburn branch was extremely helpful and really gave a good service to our family with little kids. Thank you Haseena and keep up the good work x
naz saghir . 2024-12-04
MORE AT Google
Great food, chicken wings with lemon and herb were amazing. Service given by Hasina and Safa was excellent!! Kids loved the ice cream too
Asif Naik . 2024-12-03
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Hassina always takes care of me when I come in best customer service and top good
Alfie Ainsworth-Lord . 2024-11-26
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Lovely food must try the big mama:)
Hasoon level up . 2024-11-24
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I recently dined at a wonderful restaurant, and I have to say, the food was absolutely lovely. Each dish was beautifully presented and bursting with flavor, making for a delightful culinary experience. The staff was incredibly attentive and friendly, ensuring that we felt welcomed and well taken care of throughout our meal. Their prompt service and genuine smiles added to the overall enjoyment of the evening. I highly recommend this place for anyone looking for great food and exceptional customer service from Sana and Katie
NM . 2024-11-24
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i had a amazing time at franksters the food and customer service was amazing sana and katie did a great job at making sure we had everything and that we was satisfied
Luqmaan Sadiq . 2024-11-24
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I recently had an amazing experience at Franksters, and I just have to share how much I loved both the customer service and the food! From the moment I walked in, the staff (sana and Katie) greeted me with such warmth and friendliness. They were attentive and made sure I felt right at home throughout my visit.
Anas Khan . 2024-11-24
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really lovely experience, food arrived quickly, food was warm and tasted really good, kind servers and great atmosphere
Sara Jahangir . 2024-11-24
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The food was incredible and Dana and Katie are fantastic workers. Amazing customer service. Food came out very fast and I would highly recommend!!
katie preston . 2024-11-24
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Frankster's in Blackburn offers a vibrant and cozy dining experience with a menu that blends classic comfort food and contemporary flavors. The burgers are a standout—juicy, flavorful, and stacked high with fresh ingredients. The sides, particularly the loaded fries, are equally impressive, indulgent yet well-balanced. The service is friendly and attentive, adding to the overall welcoming atmosphere. Whether you’re after a quick bite or a more relaxed meal with friends, Frankster’s caters to all tastes. The prices are reasonable, making it an excellent choice for casual dining in Blackburn. A must-try for burger lovers and food enthusiasts alike.
Mohamed uwais Ahmed . 2024-11-24
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Great food great people amazing service
Liam Holden . 2024-11-24
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Really good food and customer service
Mehmood Dadabhoy . 2024-11-24
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Hi, me and my 2 children ate the moody angus burger. We all got sick of it. got diarrhea. and still have a stomach ache. when I spoke to the supervisor, he said that you can't have been sick from the burger. He didn't say anything nice back. he had promised to call back but never did. This is a bad place to eat a burger. don't eat there next time.
Raquia Begum . 2024-11-16
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We as a family went to Frankster's in Blackburn for a birthday meal, I just wanted to say Hassina who served us went out of her way to accommodate us, we had a lovely evening.
salim mulla . 2024-11-06
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Excellent service from the petite girl in the scarf (didnt get her name)
Aysha Mevish . 2024-11-04
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Visited today with my little sister as a treat in the school holidays. I was served by 2 girls, well served is a bit of an over statement. I was treated like something they had stepped in. I used please and thank you on every request, I was met by dirty looks from head to toe. Please can I ask management why you are employing staff that don’t want to work in your establishment and they definitely don’t care about your reputation. I am a school teacher and I would never look down on anyone. To have the audacity to look down on my sister and I when they fry chicken for a living is laughable. I would not recommend this place to anyone. Maybe if you’re male and good looking you may be treated better than I? 🤷♀️😊
cherishangel . 2024-10-21
MORE AT TripAdvisor
The food was good but the man serving me was very rude. When I asked for a menu he just threw it on the counter in front of me when my hand was out. He was overall very rude which there was no need for.
Abid Patel . 2024-10-17
MORE AT Google
The food is delicious both times we have ordered portions are the perfect size only thing I have to say is give an option to change the fries in the loaded box to sweet potato fries nothing negative at all to say
rachael . 2024-10-14
MORE AT Just Eat
Disappointed with Price Increases and No Quality Improvement I’ve been a regular customer at Frankster’s in Blackburn, but I have to say that the recent price hikes are completely unjustified. A simple peri peri burger now costs £9.99, a small tub of sauce I’d 50p extra, which might be reasonable in a city center, but not for a place like Blackburn. What’s worse is that despite the higher prices, the quality of the ingredients hasn’t improved at all. In fact, the food feels just as average as it did before the price increase. If you want a drink from the other fridge you have to pay extra. The place used to be packed but now it’s almost empty and no surprise either. I’m all for paying a bit more if the quality is worth it, but that’s not the case here. Unfortunately, I don’t see myself coming back unless they rethink their pricing or start offering better quality for the money. Disappointing.
Ryan Conlon . 2024-10-14
MORE AT Google
our waiter hamza ensured our experience was amazing and the food was banging . i recommend this place if you want fast service and good food !!!
fatimah m . 2024-10-13
MORE AT TripAdvisor
Hamza gave us 10/10 service and hospitality Made sure we had everything we needed including wipes and spoons Will definitely be coming back !
ZUBAYDAH M . 2024-10-13
MORE AT TripAdvisor
Friendly professional staff tasty food good atmosphere
Muhammed imran . 2024-10-10
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Clearly explained to make sure right street and ended up on the wrong street. Didnt ring me just messaged which meant poor communication and food took long to arrive. No apology given and food eas extremely cold. Had to be microwaved which made meal rubbery. He has also put the wrong time of delivery in to ensure it doesnt look like it was delivered late. Proof is when looking at the time of the messages between us.
Farhana . 2024-10-09
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Friendly staff and good service, thank you.
Tam . 2024-10-07
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Food is excellent, just quite pricey, I guess you're paying for quality
Khaleel Tayub BArch . 2024-10-07
MORE AT Google
very nice food as always, zero complaints and the service and staff were excellent, Noel who served us was more that helpful. would definitely recommend and come again.
Hammad A . 2024-10-05
MORE AT TripAdvisor
Excellent food, great flavors, fresh ingredients, and generous portions. I recommend everyone to try here. Really like it
Haroon S . 2024-10-05
MORE AT TripAdvisor
Food is not tasty but the service and atmosphere is nice.
Mir Haris . 2024-09-30
MORE AT Google
food delivered and an hour and half late, wrong order delivered. called the restaurant who told me its not their fault as the driver delivered wrong order.
Asma . 2024-09-29
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Customer service was really bad gave wrong order multiple times wouldn’t recommend!
Alina Taj . 2024-09-21
MORE AT Google
Lovely food, staff are friendly... no atmosphere but clean and tidy
David Smith . 2024-09-18
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but forgot my milkshake driver drove off
Dylan . 2024-09-12
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Delivery driver was very rude to my partner because we couldn’t see the order number
Tom . 2024-09-07
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Food was really good and quick delivery…but definitely on the pricey side!
naomi . 2024-09-06
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The quality of the food was like dixys for the price of a fancy food place, beef burger was flat
RizWiz8 Playzz . 2024-09-03
MORE AT Google
First time I've eaten here and it will NOT be the last! Amazing food, everything I ordered was present and hot. Preperation and delivery was speedy and the courier was extremely polite and well presented. Raising the bar for Takeaway restaurants everywhere. Thanks guys!
Adam . 2024-09-01
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forgot drink the rice and chicken was spilled in the bag burger was stone cold not happy with this order
Ellie . 2024-08-13
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Absolute waste of money what’s the point paying 25£ for food then having missing item of chips when it’s the most essential part of the meal .
Rayyan . 2024-08-10
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The food is good but they’ve put the prices up again and although it’s good I don’t think the price justifies the food unfortunately. A peri peri burger is now £9.99 that’s what you would expect for a smash style burger in city centres not for this small town I’m afraid.
A M . 2024-08-08
MORE AT Google
The food was nice and the service was rlly good. Would reccomend ❤️
Khanom xox . 2024-08-06
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Order missing items clearly staff can’t read
Usman . 2024-07-28
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Really good. Fast delivery. However I didn't receive the peri and garlic dip. Not very happy. The little things do count especially the sauces.
Noreen . 2024-07-14
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Good food but all my meals were missing chips and the drinks were wrong
Sophie . 2024-07-14
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I ordered sauces but didn't receive them
Nicola . 2024-07-11
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Burger was massive and very good but every single chip was soggy ruined it quite a bit
S . 2024-07-06
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I recently had an extremely disappointing experience at Frankie’s. This place has really gone downhill in terms of both quality and customer service. Every time I order, there are items missing. When I called to inform them about the missing items, instead of resolving the issue, I was met with defensiveness and rudeness. The female owner, in particular, was incredibly aggressive and rude on the phone, making the whole situation even more unpleasant. Moreover, the food quality has drastically declined. The chicken burgers are consistently raw in the middle, which is not only unacceptable but also a health hazard. It's clear that customer service is no longer a priority for Frankie’s. I would not recommend this place to anyone looking for a decent meal or respectful customer service. Avoid at all costs!
R . 2024-07-03
MORE AT Google
The girl behind the counter charges me way more then i ahould of payed for drinks changed my 50pound meal into 60 pound plus her attitude was horrible very rude
Haroon Jamil . 2024-06-27
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Burgers are great, but the loaded fries are sensational.
Greg Moss . 2024-06-13
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Craving chicken wings so I ordered the 12 hot wings from Franksters after searching a few different places and they did not disappoint! cooked perfectly with the chicken just falling off the bone and marinated/cooked in plenty of hot sauce. My only feedback to Franksters would be to offer a nice blue cheese or ranch sauce option with them as garlic mayo doesn't do your wings justice!
Adam . 2024-05-30
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Food and Atmo is not bad, but the service is not up there, the chubby lady who serves is well rude lol. The other guy was good and considerate though.
Nader Qarini . 2024-05-29
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normally i like frankies but i got food poisoning from it and i dont trust the food anymore
Aalia Patel . 2024-05-28
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First time trying this establishment at spare of the moment, I had heard good things said from a friend about this place. The service did not disappoint, i was particularly impressed with how friendly and helpful the staff member was, I really enjoyed the chicken wings with the jerk seasoning. I will definitely be returning! I recommend.
Nicholas R Taylor . 2024-05-27
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very good food fresh strongly recomended
Grzegorz . 2024-05-24
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the delivery driver went past my house to drop another order of so by the time my food came it was cold
Joseph . 2024-05-20
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really good food tbh just missing the drinks from order
Kaye . 2024-05-19
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Can someone please recommend a food place that actually delivers what you order. Wrong burger sent- went in bin. Wrong drink sent
Lee . 2024-05-19
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Great quality. Would order again.
John . 2024-05-18
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Wrong food and driver couldn't find us
Makenna . 2024-05-16
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was missing part of our order they was very quick to rectify it and also threw in some wings thankyou franksters
Jenny . 2024-05-12
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I came here on May 6th around 7 pm. The food was great, like always. But things turned sour when I asked for someone to clean the tables. She cleaned my table aggressively, yet still managed to miss huge spots, which was embarrassing, she also aggressively said no to the person in charge when they asked her to clean it. If she doesn't want to work, she shouldn't be there. The restaurant needs better staff who leave their bad attitudes at home, especially at their big ah age. Grow up
V4n Gogh . 2024-05-07
MORE AT Google
Absolutely the best burger I have had in a long time
allison green . 2024-05-03
MORE AT Google
I’ve been coming here since my college days. Always a fantastic spot to eat at when in the town centre area. Prices have always been reasonable and the portions are matched with the price. Service here has always been good, never ever walked away thinking the service was bad. I like my food spicy and they always attend to my request and never leave me unsatisfied. Keep up the good work team
mijan haque . 2024-05-03
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the burger was very delicious.
Noor . 2024-04-27
MORE AT Just Eat
Too costly loaded chicken box, very little shredded chicken on top only filled with fries mostly, not value for money, really disappointed
hello hi . 2024-04-27
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Unfortunately I have to give this low view due to the fact we had to wait 1hr for our food to come. It was for iftar and they just messed it all up. Had they told us it was quicker to take it an eat at home we would have done that; but the organisation and the cost was diabolical. If you go order your meals separately person by person as they can’t handle a group order. Such a shame as the cashier was nice not her fault it was the cook so unorganised and my oh is diabetic fasting and was hangry!!
Mrs Hamid . 2024-04-22
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Great service food was good too 👍
Saiqa Bibi . 2024-04-17
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fantastic! Will come again thank you 😊
marie . 2024-04-16
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Terrible, asked for no cheese due to intollerance and they took it off wrong burger. Paid for chips and none arrived! Theres always an issue with these guys!
Naseema . 2024-04-14
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Haven’t delivered half of my order, no drinks and wasn’t helpful at all on the phone. Said there was nothing they could do
Polly . 2024-04-13
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chicken on the burgers tasted mediocre this time of ordering Franksters, the classic burger was decent but the chicken tasted different almost like cardboard, same goes for the hot Philly burger. I hope this is a one time thing as usually ordering from this restaurant is a exceptional experience. the hash brown was not cooked right either, felt a bit overcooked in fact (said by the person who ate the hot Philly burger). cheesy and regular fries where good and same with the popcorn chicken.
Ahmad . 2024-04-12
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Amazing food on every occasion we have ordered. Jazakallah for the best burgers in Blackburn!
Daniel . 2024-03-29
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Chicken and rice was cold everything else was fine
Brandon . 2024-03-29
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Food isn’t bad but that’s irrelevant when they lock the door and sit there with their feet up on the chairs when they are supposed to be open 💀
Louis Dawson . 2024-03-29
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I wanted no onions on my burger and there give them me and wen it’s came it’s was cold too and I ask them why did there put onions on my burgers and there send there didn’t
Jay . 2024-03-27
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Great food Plenty of seating space Friendly customer service.
Iron Lad . 2024-03-22
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Very polite driver but the food is just not worth the price 12.50 for a burger and chips that doesn’t even slightly fill me up
S . 2024-03-16
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Nice but 1 chilli cheese thing was missing
Raia . 2024-03-13
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I ordered and ice blast and they didn’t give it me
Jake . 2024-03-12
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food was OK at best not really worth all the money they asked for chopped up fried chicken, but the milkshakes were very nice they saved the meal and a totally negative opinion
Wasem . 2024-03-10
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missing fries again. food was cold. rang the restaurant and said they will send another meal but didn't arrive. will not be ordering again. value for money disgusting
simon . 2024-02-24
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When I walked in and stood by the counter, I asked how each burger was like and the price. The cashier was quite nice and provided extensive information. Though the food was quite on the costly side (subjective), it was very nice and did fill me up with one meal. Their peri peri sauce is something to look forward tom
Shakeer Haniffa . 2024-02-14
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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The hype didn’t live up to it. Never again will I be eating from here 🫤 The food smelt weird, portions are small and staff are not really helpful.
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Discusting wings very bad smell looks like they re cooked and very bad taste like chicken ten days older smells very bad 👎 council need to close this take no health and safety
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Been here many times for sirloin steak and chips. The food is good quality and get decent portions for the price you pay we highly recommend if you want a good take-away then grillicious is the place u want to go to for a good cuisine.
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Got a take away from here last night, wasn't expecting much but it actually turned out to be really nice. Good quality and price, everything tasted clean and fresh. Will definitely be ordering from here again.