Chicken Shop in Camden

I’ve been a regular and loyal customer at Chicken Hub Holborn for quite some time, always enjoying their grilled chicken and rice boxes. However, today’s experience was completely unacceptable. To my shock and disappointment, I discovered a tiny snail shell in my grilled chicken rice box. As someone who observes halal dietary rules strictly, this is not just unpleasant-it’s deeply concerning and inappropriate. This raises serious questions about hygiene, ingredient handling, and cross-contamination in your kitchen. I trusted Chicken Hub with my food-and this experience has shattered that trust. This isn’t just about one shell-it’s about food safety, religious dietary respect, and quality control. I urge the management to investigate how something like this could end up in a customer’s meal and take immediate steps to ensure it never happens again. I hope to see a proper response and accountability. Until then, I’ll be reconsidering my visits.

First week I got a decent food it was fresh. 3 days later walked in asked for 2 piece of chicken meal. Once I reached home I am trying to dive in picked up the piece of chicken it was rock solid. They were not fresh must have been there for hourssssssss. You cannot serve something like this and expect to get full price on those. I am sorry you have lost another customer. You will need stop cooking lots of chicken in one go, I can train your stuff

Warra brilliant spot this is, shout out to the worker with glasses and curly hair for providing me with brilliant service 🙏

Piri piri is okay but a little on the dry side as they sliced right through the breast. The ‘Hot’ seasoning/sauce was quite mild compared to other places. Wings lacked seasoning and sauce also. Delivery was quick as it was late.

Driver just sat there not moving for 25 minutes.

I have ordered many times from you but unfortunately this time the peri peri chicken wasn’t properly cooked , trust me we couldn’t eat it at all . I also ordered one extra Pepsi which I paid and didn’t get !!

Ordered for first time from this place tonight. The chicken was hot and delicious. Fries was hot and well seasoned. Cake was lovely too. Excellent quality and super fast delivery. Will definitely order again next time I'm in London.

I was curious to try the fried chicken 🍗 but the worker serving he had a bandage around his arm and was coughing. He shouldn't be working if he's coughing in a food place, just totally unhygienic. I was expecting high standard for a place in central London. Very bad

unfortunately the fries is not same as before lately

Arrived so hot I could hardly eat it. Wahooo! Five stars.

courier waited almost 10 minutes at another place

The chicken burger was very nice

The driver didn't arrive on the location he just called and taken away my food.

It was amazing. It tasted soo good and it was crispy on the outside and tender in the inside. Really good place to go eat

Was missing my apple pie. Only recieved one side and paid a lot.

ordered to the wrong restaurant, probably pretty good

Stopped there quickly to grab a bite on my way back to my car. Was very pleasantly surprised with the quality of the chicken. Not dry at all which made a pleasant change from the usual London shops

The fries were few and undercooked. Not to the usual standard

The food specifically the rice was burnt and the chips was peri chips not plain. Which is a common mistake now!

Uncooked food , not good taste😡😡😡

Use them all the time, mainly Half grilled chicken. They always do a great job. I would appreciate if the Halal sign was more obvious , I couldn't see it to be honest but I know that they are halal from my uni days. All in all I definitely recommend them

I dont like taste of their food. Unripe food

Gave me all wrong items. Gave me coleslaw not beans. No wings. Terrible. I wanted 45 mins for no reason

not good service because they don't give peri peri

staff behavior is not good always they angry

Very bad staff service to much rude

today my food was supposed to come by 14:50 as I scheduled the order. but I arrived at 15:40. I called the restaurant 2times but they were blaming the driver that he didn't go there. as the restaurant was 10minutes far from my work place so I went there then I saw 10 drivers were already waiting for their food there. I went and found that my food isn't ready at time 15:20. I had to come back with empty hand. rider told me that this restaurant always late. I want my refund.

Always fast and on point, never dissapoints

Thank you for sending complimentary fries!

what is it with these restaurants I say please double check order before leaving , never do always something missing or wrong item it's is getting beyond a joke now

The was amazing and the delivery man was great

Very tasty Very good cake for money You can get a healthy meal here

Food is just as great the second, third or whatever time around. Staff is really friendly and helpful and service is surprisingly quick. Absolutely come here if you’re considering

the lemon and herb dips are not lemon and herb , it is hot peri wrong label on dips not happy ,

Order had missing food and place did not offer a refund and refused to send a replacement for the missing food

Coleslaw spilled all over the food

Very delicious food. Please next time don’t forget to provide spoons if you are serving coleslaw, beans etc!

food was so cold i had to microwave it to warm it up just so i could eat it. drink i ordered was tango paradise punvh but got apple tango which i do not like and even the drink wasnt cold. very disappointed will not be ordering from here again

STAY AWAY FROM THIS PLACE- Found HAIR IN my BURGER called he ended the phone. OVER £30 to find hair Sooo many other chicken places don’t go for this one!

my order is not delivered and i don't know where its gone .

always ordered from here !!! great food

We have been visiting this chicken hub joint since almost 3 months we like the food here that’s y we come to enjoy it but we didn’t knew that they have been charging wrong amount all the time the meals costs less but intentionally the guys in evening shift charge more in all orders when I confronted them they are arrogantly saying this is what u get

the driver was extremely rude. I had to argue with him over the phone, as he wanted me come down to the street to get the order.

You need to update your map, when i put in the the post code the delivery driver goes to the wrong entrance every single time

order was missing items twice in a row and plastic was found in food

I’ve been to more than 100 chicken shops in London in my 8 years being here and without a doubt this place makes it to my top 3 for fried chicken. The seasoning in the chicken batter is unparalleled- keep up the good work

After one year not picking up deliveries I go to pick up and staff instead working were checking the phone and I did remark during work is no time to check phone so I called attention and they just laughed. Unacceptable to be on the phone during work hours. Just a bad service and stated to one of the staff and he even laughed. So just a zerooo for everything.

Always order from here but today they have given me missing items and also i am unhappy as i paid extra for turkey rashers and i didn’t also receive this

really good seasoning in the fries, burger a little salty but boss flavour, pieces of chicken cooked well and the apple pie is almost the same as maccies

my order was wrong didn't receive everything I ordered

I waited for 2 hours and my order was canceled. What a waste of time. Ridiculous.

I added a note that pepper should be added to my fries and none was added. secondly, no ketchup was added to my food

I might just say.. " better than kfc" lol

the food is always good but always wrong please improve on getting orders correct

I did not receive ny order even though the app said delivered. I called the restaurant and they were not even friendly, asking me to contact just eat :(

From this restaurant, you will get the best Peri Peri chicken you can expect and best food package you will get. I will definitely order from them again.

This place has no consideration for allergens. The allergy list is being the counter. You have to take a photo and work out what you can and can't eat. A simple task of putting a copy of the allergy list on the customer side would be a significant improvement. But not importantly, the employees have no clue what ingredients are used. And the attitude I encountered made me go to McDonald's. There goes my efforts support smaller business with my desire for unhealthy food.

Gave me the wrong order today paid 20 pounds and most importantly horrible customer service rude white guy at the till.

I am absolutely appalled. I placed an order expecting a reliable delivery, only to be left completely disappointed. I was hungry and counting on them, but instead, they canceled my order at the very last minute, leaving me with nothing. It wasn’t just food—it was the small bit of solace I needed, and they took that away without a second thought. The lack of care and consideration was heartbreaking. If you can't handle orders, don’t take them.

Bottle of Pepsi missing from the menu ordered. Called the restaurant, and they were not very helpful.

I scheduled my order time on 2:50 but the food came to me at 3:10. what's that?if you can't serve food in time then why doest just eat have this scheduled time system? the restaurant is so slow that I saw 2:50 when I'm supposed to get my food they're making the food. if they do late like this then how the rider will bring the food to me? very disappointed

I HAVE ORDERED FROM DELIVEROO COUNTLESS TIMES—AT LEAST 50 OR 60 TIMES TO DATE—AND THIS IS HOW I’M TREATED?! RECENTLY, MY ORDERS HAVE BEEN MISSING ITEMS, AND IT’S BECOMING A JOKE. I SPOKE TO AAMAR AND ALI BY CALLING THE SHOP AND ASKED THEM TO FIX THIS ISSUE, ESPECIALLY SINCE I ORDER FOR 5 TO 7 PEOPLE EVERY WEEKEND. BUT TODAY WAS THE FINAL STRAW! WHEN I CALLED AGAIN, I WAS TOLD I HAVE TO CALL AND REMIND THEM TO MAKE SURE MY ORDER IS CORRECT? ARE YOU KIDDING ME?! AS A LONG-TIME, LOYAL CUSTOMER, THIS LEVEL OF SERVICE IS UNACCEPTABLE. YOU’VE JUST LOST A CUSTOMER WHO SUPPORTED YOU FOR YEARS! RIDICULOUS!

I'm a regular customer here . I ordered food by just eat today. The food was half cold. I scheduled the time at 2:50pm on just eat but the food came on 3:10pm. 20 minutes late! Seriously? If you guys can't make the food on time then why do you do online platform selling? I checked my phone at 2:50pm as I didn't get my food then I see they're just making the food on that time when I was supposed to have it. That's 2 times happen with me. Very disappointed. They didn't even send the bread with the half chicken which they always give. Disgusting

Was not happy with my order as I had missing parts off my meal. AS A FIRST TIME CUSTOMER I WOULD NOT BE ORDERING FROM YOUR SHOP AGAIN.

waiting over a hour food freezing when arrived never again

didn't get everything on my order very disappointing

I set the time at 3:00pm which was my break time from the shop but the food arrived at 3:16 which is unexpected. the food packaging was very poor and a bit cold

yet again took hour 30 , driver was in store for 40 minutes , cold chips , ripped bag , order 4 dips hardly any sauce in them below half , waste of £30 use to be good but it is going down hill now

One star for the food. The shop is too small and the staff have trouble communicating. They are better places to eat.

always a great place to eat !!! you need to get milkshakes started

We visited around 3:00 pm. after visiting the British Museum and was quite hungry. Ordered peri peri chicken meals and hot wings, made really fresh, good portions, and tasty food. Cosy place, clean restaurant, and quick service with reasonable prices.

did not recieve my order and was not issued a refund

loaded fries tasted absolutely awful

you guys literally saved me from starvation First thing I ate all day and was thoroughly satisfied

The chicken burger was disgusting and the staff barely polite. Just go elsewhere

Very nice, would definitely order from again and highly recommend for a quick bite.

Excellent! Food was quick, just what we needed before the comedy club

Great food, everything was tasty. I’ve got all the sauces I ordered which was already much better than McDonald’s. Thank you very much!

I could not believe how delicious the rice box was they recommended that I go for the lemon and herb sauce on the chicken and it was truly incredible to feast on. I also got Schezwan chicken wings and spicy chicken wings which was really spicy for real and the prices are really affordable.

Delivery driver is so decent and nice

Great chicken shop in Central, reasonably priced

Everything is amazing, i love it

The coleslaw was stale, the burger meant to have 2 breast pieces and cheese but there was one only, the sauce I ordered didn’t come but was complete opposite of it, extremely dissapointed will never order again.

The prices are great, the portions on the rice bowls are amazing. I got the garlic grilled chicken it was tasty but the mild sandwich had more heat.

thanks for extra dip , but the chicken was cold and very dry like its been there since you opened , very disappointed this is second time now I been let down , I am a returning customer but it needs to improve

Why do you even deserve a star where to begin. with you Customer service ? that’s isn’t a thing here. Missed half of our order they knew as they called our delivery driver when his standing in front of us. delivery driver put them on the phone for them to tell us the paying customer it’s none of our business about our missing food . Then tried to tell us the delivery driver had gone back to pick it up and dropped it to our door but didn’t have our number to contact us so left it on the door. I asked the fella did he expect me to go check let alone eat a burger that’s been left on the street to which he replied I made a good burger. Accusing the delivery driver of stealing the burger is disgraceful and could effect this guys job. This man might not be competent enough to make and send a burger but he got the one star for his sense of humour. Enjoy your burger and your one star

the chicken was broken. I want hot spicy but they sent mild spicy. can't believe how can a half chicken will be 2piece? and also broken. very disappointed. it was late 5minutes as well

Burgers and chickens are excellent

order never got delivered i got scammed

It’s so sad you charge so much money for food on deli you can even afford to give some petty free salad with it…..you have to pay for it. Too expensive especially delivery. I am regular eat in customer

I always moan about chicken wraps being bland but I have to say, this is the best I've had. Nicely fried and spiced chicken, salad and coleslaw and mayo so it's not dry. I also had a piece of chicken which was also good. Really happy.

please just eat do a training day and show your drivers how to deliver food it shocking I had to run around trying to find him, and the food was poor today really not happy

I have not recieved 1 of my meal the supreme burger meal

Theifs brang me half my order and put the phone down

The Order Never came… Even After Hours Not

Very disappointed with the terrible service and not tasty dead chicken. Fix up!

Best ever chicken shop in london. Fried chicken is good but peri peri chicken is best and i like their rice 🍚 it was so amazing feels like a good pulao with light spices. And the plus point is you find halal food in central London at cheap prices. They have offer first three days of week. Tuesday they offer whole grill chicken in just 10£.

got delivered within 20 mins , can't stress how good there food is forget KFC and all the big stores , amazing food and the lemon and herb sauce is soooo good thanks guys

Chicken is so dry. Including the chicken fillet in the burger. Avoid

best peri chicken around , orders are on point all the time , amazing food , and the driver was quick cheers guys