Based on 1.396 opinions finded in 3 websites
Based on 1.396 opinions finded in 3 websites
Opinions
Absolutely rubbish and worst food delivery service 👎👎👎
Muhammad . 2025-06-07
MORE AT Just Eat
The rider was lovely but the order delivery time via the app kept on increasing. The food was terrible. I would not recommend it to anyone.
Rhodah . 2025-06-06
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The delivery man went at the wrong address even though it was clearly mentioned onto my note section for the food to be delivered at the Guilford Street, and the delivery man still went to the incorrect address. I appreciate he rang me and informed.
Muhammad . 2025-06-03
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Very good service and particularly ON TIME
Muhammad . 2025-06-02
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Happy with the service provided.
Muhammad . 2025-05-31
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I was a bit cautious of ordering from here as some chicken shops are not that great, but all the food from here was beautiful. The chicken burger was well cooked and stuffed full of ingredients and one of the best bits in the whole meal was their spicy wings. They were not tiny drumsticks they were very big compared to any other shop I have got them from. The batter was very flavoursome and well spiced. You could visually see the spices. All in all 5 out of 5!
User . 2025-05-29
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Food is freshly made, seasoned well with friendly service. Today, I was given an upgraded bottle drink, 2 extra chicken wings and a free cookie after having a good conversation with one of the staff. Please support! Thank you all for the great experience.
learningadab . 2025-05-27
MORE AT Google
DELIVERY DRIVER STOLE MY FOOD HE IS A THEIF U DORVE CLOSE TO THE ADDRESS AND IMMEADTAEY LEFT.. UNACCEPTABLE!!
Khalid . 2025-05-26
MORE AT Just Eat
My delivery was not delivered to me at all and the restaurant did not care
billy . 2025-05-18
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Great mild chicken burger!! Crispy tender and substantial chicken breast, served on a bed of lettuce with mild spicy mayo on a fresh bread roll at a great price and promptly ! Thank you for giving hope for great takeaway chicken burgers !
Theo de Jager . 2025-05-18
MORE AT Google
very tasty and juicy burger the chips really nice and the hot wings lovely heat to them. will definitely order again if in the area
stephen . 2025-05-15
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food is super duper tasty. must recommend .
Durra . 2025-05-15
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Absolutely incredible delivery service very polite and pleasant driver thank you
Brian . 2025-05-10
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My order never arrived after it says it was delivered very disappointed.
beyza . 2025-05-07
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I got the food cold and wrong order and missing thing
Terrence . 2025-05-05
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I haven’t received this order and I want my money back now
Iosif . 2025-05-02
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I’ve been a regular and loyal customer at Chicken Hub Holborn for quite some time, always enjoying their grilled chicken and rice boxes. However, today’s experience was completely unacceptable. To my shock and disappointment, I discovered a tiny snail shell in my grilled chicken rice box. As someone who observes halal dietary rules strictly, this is not just unpleasant-it’s deeply concerning and inappropriate. This raises serious questions about hygiene, ingredient handling, and cross-contamination in your kitchen. I trusted Chicken Hub with my food-and this experience has shattered that trust. This isn’t just about one shell-it’s about food safety, religious dietary respect, and quality control. I urge the management to investigate how something like this could end up in a customer’s meal and take immediate steps to ensure it never happens again. I hope to see a proper response and accountability. Until then, I’ll be reconsidering my visits.
Shariar Alom . 2025-04-29
MORE AT Google
First week I got a decent food it was fresh. 3 days later walked in asked for 2 piece of chicken meal. Once I reached home I am trying to dive in picked up the piece of chicken it was rock solid. They were not fresh must have been there for hourssssssss. You cannot serve something like this and expect to get full price on those. I am sorry you have lost another customer. You will need stop cooking lots of chicken in one go, I can train your stuff
Poly Begum . 2025-04-20
MORE AT Google
Food was terrible, cold chips as chicken wings. Not fresh, must have been out for hours. lots of fat and crust. quality has gone down and they got my drink wrong. I ask for sugar free apple tango, have me orange sugar tango. Let down, I wouldn't order again from this place.
Mustafa . 2025-04-19
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Warra brilliant spot this is, shout out to the worker with glasses and curly hair for providing me with brilliant service 🙏
Ramzinhio . 2025-04-16
MORE AT Google
Piri piri is okay but a little on the dry side as they sliced right through the breast. The ‘Hot’ seasoning/sauce was quite mild compared to other places. Wings lacked seasoning and sauce also. Delivery was quick as it was late.
Rachel . 2025-04-09
MORE AT Just Eat
Driver just sat there not moving for 25 minutes.
Emad . 2025-03-31
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I have ordered many times from you but unfortunately this time the peri peri chicken wasn’t properly cooked , trust me we couldn’t eat it at all . I also ordered one extra Pepsi which I paid and didn’t get !!
Saif . 2025-03-25
MORE AT Just Eat
Ordered for first time from this place tonight. The chicken was hot and delicious. Fries was hot and well seasoned. Cake was lovely too. Excellent quality and super fast delivery. Will definitely order again next time I'm in London.
Ramona . 2025-03-23
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I was curious to try the fried chicken 🍗 but the worker serving he had a bandage around his arm and was coughing. He shouldn't be working if he's coughing in a food place, just totally unhygienic. I was expecting high standard for a place in central London. Very bad
Shane . 2025-03-22
MORE AT Google
unfortunately the fries is not same as before lately
Kemal . 2025-03-15
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Arrived so hot I could hardly eat it. Wahooo! Five stars.
Holly . 2025-03-15
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courier waited almost 10 minutes at another place
Kemal . 2025-03-08
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The chicken burger was very nice
Iqram . 2025-03-06
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The driver didn't arrive on the location he just called and taken away my food.
SYED . 2025-02-28
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It was amazing. It tasted soo good and it was crispy on the outside and tender in the inside. Really good place to go eat
Jesse . 2025-02-28
MORE AT Google
Was missing my apple pie. Only recieved one side and paid a lot.
Ismail . 2025-02-23
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ordered to the wrong restaurant, probably pretty good
Luke . 2025-02-20
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The fries were few and undercooked. Not to the usual standard
Rúben . 2025-02-16
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Stopped there quickly to grab a bite on my way back to my car. Was very pleasantly surprised with the quality of the chicken. Not dry at all which made a pleasant change from the usual London shops
Phil Jones . 2025-02-16
MORE AT Google
The food specifically the rice was burnt and the chips was peri chips not plain. Which is a common mistake now!
Nazim . 2025-02-13
MORE AT Just Eat
I dont like taste of their food. Unripe food
Shahid . 2025-02-12
MORE AT Just Eat
Uncooked food , not good taste😡😡😡
Shahid Iqbal . 2025-02-12
MORE AT Google
Use them all the time, mainly Half grilled chicken. They always do a great job. I would appreciate if the Halal sign was more obvious , I couldn't see it to be honest but I know that they are halal from my uni days. All in all I definitely recommend them
Lawand Kareem . 2025-02-12
MORE AT Google
Gave me all wrong items. Gave me coleslaw not beans. No wings. Terrible. I wanted 45 mins for no reason
Salam . 2025-02-08
MORE AT Just Eat
not good service because they don't give peri peri
Aakash Patel . 2025-02-05
MORE AT Google
staff behavior is not good always they angry
Patel Aakash . 2025-02-05
MORE AT Google
Very bad staff service to much rude
Jainish Patel . 2025-02-05
MORE AT Google
Always fast and on point, never dissapoints
Vladimirs . 2025-02-04
MORE AT Just Eat
today my food was supposed to come by 14:50 as I scheduled the order. but I arrived at 15:40. I called the restaurant 2times but they were blaming the driver that he didn't go there. as the restaurant was 10minutes far from my work place so I went there then I saw 10 drivers were already waiting for their food there. I went and found that my food isn't ready at time 15:20. I had to come back with empty hand. rider told me that this restaurant always late. I want my refund.
Nahida . 2025-02-04
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Thank you for sending complimentary fries!
Zara . 2025-02-01
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what is it with these restaurants I say please double check order before leaving , never do always something missing or wrong item it's is getting beyond a joke now
Bobby . 2025-01-31
MORE AT Just Eat
Very tasty Very good cake for money You can get a healthy meal here
Edy Stein . 2025-01-30
MORE AT Google
The was amazing and the delivery man was great
MASIREH . 2025-01-30
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Food is just as great the second, third or whatever time around. Staff is really friendly and helpful and service is surprisingly quick. Absolutely come here if you’re considering
jianu-gerocs dorian-kevin . 2025-01-20
MORE AT Google
the lemon and herb dips are not lemon and herb , it is hot peri wrong label on dips not happy ,
Bobby . 2025-01-19
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Order had missing food and place did not offer a refund and refused to send a replacement for the missing food
Taala . 2025-01-15
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Coleslaw spilled all over the food
madeeha . 2025-01-06
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Very delicious food. Please next time don’t forget to provide spoons if you are serving coleslaw, beans etc!
Zoe . 2025-01-03
MORE AT Just Eat
food was so cold i had to microwave it to warm it up just so i could eat it. drink i ordered was tango paradise punvh but got apple tango which i do not like and even the drink wasnt cold. very disappointed will not be ordering from here again
robert . 2025-01-02
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my order is not delivered and i don't know where its gone .
mehmoona . 2024-12-25
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STAY AWAY FROM THIS PLACE- Found HAIR IN my BURGER called he ended the phone. OVER £30 to find hair Sooo many other chicken places don’t go for this one!
Azhar Elhairouri . 2024-12-25
MORE AT Google
always ordered from here !!! great food
Joseph . 2024-12-23
MORE AT Just Eat
We have been visiting this chicken hub joint since almost 3 months we like the food here that’s y we come to enjoy it but we didn’t knew that they have been charging wrong amount all the time the meals costs less but intentionally the guys in evening shift charge more in all orders when I confronted them they are arrogantly saying this is what u get
Syed Azharali . 2024-12-22
MORE AT Google
the driver was extremely rude. I had to argue with him over the phone, as he wanted me come down to the street to get the order.
Jose . 2024-12-18
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You need to update your map, when i put in the the post code the delivery driver goes to the wrong entrance every single time
colin . 2024-12-17
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order was missing items twice in a row and plastic was found in food
Joseph . 2024-12-14
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I’ve been to more than 100 chicken shops in London in my 8 years being here and without a doubt this place makes it to my top 3 for fried chicken. The seasoning in the chicken batter is unparalleled- keep up the good work
Asad Rajput . 2024-12-14
MORE AT Google
After one year not picking up deliveries I go to pick up and staff instead working were checking the phone and I did remark during work is no time to check phone so I called attention and they just laughed. Unacceptable to be on the phone during work hours. Just a bad service and stated to one of the staff and he even laughed. So just a zerooo for everything.
Renato L . 2024-12-10
MORE AT Google
Always order from here but today they have given me missing items and also i am unhappy as i paid extra for turkey rashers and i didn’t also receive this
Jak . 2024-12-08
MORE AT Just Eat
really good seasoning in the fries, burger a little salty but boss flavour, pieces of chicken cooked well and the apple pie is almost the same as maccies
daniel . 2024-12-07
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I waited for 2 hours and my order was canceled. What a waste of time. Ridiculous.
Ala Ayyoub . 2024-12-06
MORE AT Google
my order was wrong didn't receive everything I ordered
Tarek . 2024-12-06
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I added a note that pepper should be added to my fries and none was added. secondly, no ketchup was added to my food
Ogechi . 2024-12-05
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the food is always good but always wrong please improve on getting orders correct
Owen . 2024-12-04
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I might just say.. " better than kfc" lol
Dace . 2024-12-04
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I did not receive ny order even though the app said delivered. I called the restaurant and they were not even friendly, asking me to contact just eat :(
Sydney . 2024-12-03
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From this restaurant, you will get the best Peri Peri chicken you can expect and best food package you will get. I will definitely order from them again.
Odey . 2024-12-01
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This place has no consideration for allergens. The allergy list is being the counter. You have to take a photo and work out what you can and can't eat. A simple task of putting a copy of the allergy list on the customer side would be a significant improvement. But not importantly, the employees have no clue what ingredients are used. And the attitude I encountered made me go to McDonald's. There goes my efforts support smaller business with my desire for unhealthy food.
tasneem choudhury . 2024-11-27
MORE AT Google
Gave me the wrong order today paid 20 pounds and most importantly horrible customer service rude white guy at the till.
king emmanuel . 2024-11-25
MORE AT Google
I am absolutely appalled. I placed an order expecting a reliable delivery, only to be left completely disappointed. I was hungry and counting on them, but instead, they canceled my order at the very last minute, leaving me with nothing. It wasn’t just food—it was the small bit of solace I needed, and they took that away without a second thought. The lack of care and consideration was heartbreaking. If you can't handle orders, don’t take them.
Fadhail Sharif . 2024-11-24
MORE AT Google
I scheduled my order time on 2:50 but the food came to me at 3:10. what's that?if you can't serve food in time then why doest just eat have this scheduled time system? the restaurant is so slow that I saw 2:50 when I'm supposed to get my food they're making the food. if they do late like this then how the rider will bring the food to me? very disappointed
Nahida . 2024-11-23
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Bottle of Pepsi missing from the menu ordered. Called the restaurant, and they were not very helpful.
Mr . 2024-11-23
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I'm a regular customer here . I ordered food by just eat today. The food was half cold. I scheduled the time at 2:50pm on just eat but the food came on 3:10pm. 20 minutes late! Seriously? If you guys can't make the food on time then why do you do online platform selling? I checked my phone at 2:50pm as I didn't get my food then I see they're just making the food on that time when I was supposed to have it. That's 2 times happen with me. Very disappointed. They didn't even send the bread with the half chicken which they always give. Disgusting
Juli Rahman . 2024-11-23
MORE AT Google
I HAVE ORDERED FROM DELIVEROO COUNTLESS TIMES—AT LEAST 50 OR 60 TIMES TO DATE—AND THIS IS HOW I’M TREATED?! RECENTLY, MY ORDERS HAVE BEEN MISSING ITEMS, AND IT’S BECOMING A JOKE. I SPOKE TO AAMAR AND ALI BY CALLING THE SHOP AND ASKED THEM TO FIX THIS ISSUE, ESPECIALLY SINCE I ORDER FOR 5 TO 7 PEOPLE EVERY WEEKEND. BUT TODAY WAS THE FINAL STRAW! WHEN I CALLED AGAIN, I WAS TOLD I HAVE TO CALL AND REMIND THEM TO MAKE SURE MY ORDER IS CORRECT? ARE YOU KIDDING ME?! AS A LONG-TIME, LOYAL CUSTOMER, THIS LEVEL OF SERVICE IS UNACCEPTABLE. YOU’VE JUST LOST A CUSTOMER WHO SUPPORTED YOU FOR YEARS! RIDICULOUS!
Jahangir Shaikh . 2024-11-23
MORE AT Google
Was not happy with my order as I had missing parts off my meal. AS A FIRST TIME CUSTOMER I WOULD NOT BE ORDERING FROM YOUR SHOP AGAIN.
Mohamed . 2024-11-22
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waiting over a hour food freezing when arrived never again
Gary . 2024-11-21
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I set the time at 3:00pm which was my break time from the shop but the food arrived at 3:16 which is unexpected. the food packaging was very poor and a bit cold
Nahida . 2024-11-20
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didn't get everything on my order very disappointing
Shamim . 2024-11-20
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yet again took hour 30 , driver was in store for 40 minutes , cold chips , ripped bag , order 4 dips hardly any sauce in them below half , waste of £30 use to be good but it is going down hill now
Bobby . 2024-11-19
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One star for the food. The shop is too small and the staff have trouble communicating. They are better places to eat.
M J . 2024-11-15
MORE AT Google
always a great place to eat !!! you need to get milkshakes started
Joseph . 2024-11-13
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We visited around 3:00 pm. after visiting the British Museum and was quite hungry. Ordered peri peri chicken meals and hot wings, made really fresh, good portions, and tasty food. Cosy place, clean restaurant, and quick service with reasonable prices.
zia syed . 2024-11-03
MORE AT Google
did not recieve my order and was not issued a refund
Sarwar . 2024-11-01
MORE AT Just Eat
loaded fries tasted absolutely awful
Paliloligy . 2024-10-25
MORE AT Google
you guys literally saved me from starvation First thing I ate all day and was thoroughly satisfied
ezra . 2024-10-24
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Very nice, would definitely order from again and highly recommend for a quick bite.
Adam . 2024-10-22
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The chicken burger was disgusting and the staff barely polite. Just go elsewhere
Edouard Bugnon . 2024-10-22
MORE AT Google
Excellent! Food was quick, just what we needed before the comedy club
Thomas Cribbin . 2024-10-21
MORE AT Google
Great food, everything was tasty. I’ve got all the sauces I ordered which was already much better than McDonald’s. Thank you very much!
Anna . 2024-10-20
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I could not believe how delicious the rice box was they recommended that I go for the lemon and herb sauce on the chicken and it was truly incredible to feast on. I also got Schezwan chicken wings and spicy chicken wings which was really spicy for real and the prices are really affordable.
Chaitali Mandal . 2024-10-20
MORE AT Google
Delivery driver is so decent and nice
Rakesh . 2024-10-20
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Great chicken shop in Central, reasonably priced
Charles Dudley . 2024-10-17
MORE AT Google
Everything is amazing, i love it
Abdullah Salahaldeen . 2024-10-10
MORE AT Google
The coleslaw was stale, the burger meant to have 2 breast pieces and cheese but there was one only, the sauce I ordered didn’t come but was complete opposite of it, extremely dissapointed will never order again.
Meihar . 2024-10-07
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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We went after work around 6pm It was really quiet, 2 people walking in to order and left while we were there No one else was there The food is standard Itsu = good quick food
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It is now closed! Was good in the 1st two weeks they opened. The staff seems very odd and out of place but the goat curry on the bone was great for a short time.